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SAP CRM/ Customer Service Consultant
Isil Ozel
,
Solihull, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly self-motivated and ambitious SAP Consultant having 20 years cross-industry experience, including Automotive and Heavy Machinery industries, at an international level within top multinational companies delivering implementation and integration projects, as well as international roll-outs. Specialises in the management of client relationships, ensuring a full understanding of their requirements and tailoring SAP solutions accordingly. Able to demonstrate expert service industry knowledge, implementing an after-sales process encompassing repair, maintenance and warranty operations as well as sales processes. Quick to familiarise herself with the latest technologies and industry developments whilst demonstrating a logical and analytical approach to problem solving. Possesses excellent interpersonal and communication skills used to great effect when working as part of a multi-national, cross-functional project team.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2017 - ?
freelance
Functional Consultant/Solution Architect at Fujitsu
Sardians Business Solutions Ltd.
UK
Warranty Claim Management, Customer service, SAP
2010 - 2012
freelance
Lead CRM Consultant/ Solution Architect
Itelligence/Lineris.
TR
CRM
2001 - 2010
freelance
Senior CS / CRM Consultant
Siemens.
TR
CRM
2000 - 2001
freelance
Senior SAP Consultant
MBIS Consulting Services.
TR
SAP
1999 - 2000
freelance
ABAP Consultant
Eczacibasi Information Technology.
TR
1998 - 1999
freelance
Senior PS/IM Consultant
Deloitte Touche Consulting Group.
CA
My education
Hacettepe University
BSc, Computer Science Engineering
BSc, Computer Science Engineering
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