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A highly organised, motivated and self-disciplined cross-functional hybrid professional with 21+ years experience in Project Management, Business & Process Analysis & UX.
Sandra Doyle
,
Hove, United Kingdom
Experience
Other titles
Skills
I'm offering
Full project lifecycle experience within Agile (SCRUM) and Waterfall. I have worked across many sectors including: Finance, Digital, Media, Retail, Fashion, Publishing and the Public Sector. I have hands on delivery experience within large scale digital and e-commerce/change/transformation programmes, from strategic level downwards. Exceptional requirements analysis skills, business process analysis, modelling, UX as well as project and programme management. Excellent stakeholder management skills, problem solving skills and business change knowledge. A self-starter, with first rate communication and interpersonal skills, and ability to work to challenging timeframes.
Markets
United States
United Kingdom
Germany
Lithuania
Denmark
Norway
Sweden
Finland
Language
English
Fluently
French
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
temp
Project Manager (Digital)
Gene.
• Main achievement - Responsible for rescuing a project that was over budget and timescale and was not being successfully managed. I was responsible for the SOW, scope planning, project budget, sprint planning, managing and motivating the whole team from design through to development, testing, UATing through to implementation. A large part of this role was stakeholder management, gaining the stakeholders trust and confidence again and influencing them throughout on design & implantation options and at times scope.
• Secondary achievements - Defining user requirements, UX user journeys & personas & writing test scripts.
Time out of career due to road traffic accident (not my fault & I am fully recovered)
• Secondary achievements - Defining user requirements, UX user journeys & personas & writing test scripts.
Time out of career due to road traffic accident (not my fault & I am fully recovered)
Design, Writing, Project Manager, UX, Budget, Stakeholder Management, Management, Test, Implementation, Testing, Development, Manager
2017 - 2018
temp
Business Analyst
Barclays.
• Main achievement - Successfully implementing roll out of Appian (RAD) based Investigation system which enabled Barclays to handle and manage security threats and risks. Responsible for UX design, product demo's, user training and championing the stakeholder's views.
• Secondary achievements - Gathering, prioritising and clarifying user requirements and analysis, writing user stories, liaising with business users, development team, designers, directors & management team and user workshops.
• Sprint planning, working collaboratively on technical solutions, helping with strategic project planning
• Secondary achievements - Gathering, prioritising and clarifying user requirements and analysis, writing user stories, liaising with business users, development team, designers, directors & management team and user workshops.
• Sprint planning, working collaboratively on technical solutions, helping with strategic project planning
Design, UX Design, Writing, UX, Training, User stories, Management, Security, Workshops, Analyst, Development, Demo
2017 - 2017
temp
Business Analyst/UX
Digitas Lbi.
Main achievement - Working on strategic alliance between Nissan and Renault, gathering user requirements and writing user stories. Presenting solutions and implemented requirements to business users and end client(s).
Writing, User stories, Analyst, Presenting
2016 - 2017
temp
Project Manager/Business Analyst/UX
Green Lemon Company.
• Main achievements - Project Manager for a project for Reading Spots a local charity using Agile. BA and UX on a new development of web portals for BMW (online booking system)
• Supporting activities - Project support on other projects, gathering and defining requirements, gap analysis and writing user stories. Liaising with clients, which involved handholding, challenging and working collaboratively. Also working with the off shore development team through to delivery and rollout using Out Systems (RAD system). Writing test scripts and working with clients on testing and sign off and handling releases. Attending new client pitches/meetings, gathering requirements & sprint planning.
• Supporting activities - Project support on other projects, gathering and defining requirements, gap analysis and writing user stories. Liaising with clients, which involved handholding, challenging and working collaboratively. Also working with the off shore development team through to delivery and rollout using Out Systems (RAD system). Writing test scripts and working with clients on testing and sign off and handling releases. Attending new client pitches/meetings, gathering requirements & sprint planning.
Writing, Project Manager, UX, Agile, User stories, Test, Support, Analyst, Testing, Development, Web, Booking, Online, Manager
2004 - 2016
job
Project Manager/Senior Business Analyst
CSMA.
• We Are Friday - Client HSBC - Business Analyst
• East Sussex County Council - Business Analyst
• Bio Agency - Client CHEP - Business Analyst
• AXA Insurance - Business Analyst
• PZ Cussons - St Tropez, Sanctuary, Charles Worthington & Fudge - Technical Solutions Project Manager
• TSL - Business Analyst
• Euromoney - Project Manager/Business Analyst
• JWT - Clients Toni&Guy, Benadryl, Bepanthen & Kleenex (Various dates not continuous) - Business Analyst/UX
• TBG - Project Manager
• JWT - Clients Rennie, Redoxon, Sunsilk, Calpol, Lloyds, Shell & Toni&Guy (Contract) - Business Analyst/UX
• AKQA - Client VW - Business Analyst
• Ogilvry - Business Analyst
• Fortune Cookie - Client BP - Business Analyst
• EHS 4D Digital - Clients Jaguar, Healthy Living, Optrex, Peugeot & Unilever - Business Analyst
• Financial Times - Business Analyst
• AKQA - Clients Fiat & Orange - Business Analyst
• News International - Business Analyst
• Wunderman - Business Analyst
• Wolters Kluwer - Business Analyst
• John Wiley & Sons - Business Analyst
• Other Media - Clients Natural History Museum, Brightside Trust - Account Manager/Project Manager
• GTECH, Camelot - Consultant Business Analyst
• Woolworths - Project Manager/Lead Business Analyst
• BBC Worldwide - Business Analyst
• Tesco - Business Analyst
• Sainsbury's - Business Analyst
• The Princes Trust - Business Analyst
• East Sussex County Council - Business Analyst
• Bio Agency - Client CHEP - Business Analyst
• AXA Insurance - Business Analyst
• PZ Cussons - St Tropez, Sanctuary, Charles Worthington & Fudge - Technical Solutions Project Manager
• TSL - Business Analyst
• Euromoney - Project Manager/Business Analyst
• JWT - Clients Toni&Guy, Benadryl, Bepanthen & Kleenex (Various dates not continuous) - Business Analyst/UX
• TBG - Project Manager
• JWT - Clients Rennie, Redoxon, Sunsilk, Calpol, Lloyds, Shell & Toni&Guy (Contract) - Business Analyst/UX
• AKQA - Client VW - Business Analyst
• Ogilvry - Business Analyst
• Fortune Cookie - Client BP - Business Analyst
• EHS 4D Digital - Clients Jaguar, Healthy Living, Optrex, Peugeot & Unilever - Business Analyst
• Financial Times - Business Analyst
• AKQA - Clients Fiat & Orange - Business Analyst
• News International - Business Analyst
• Wunderman - Business Analyst
• Wolters Kluwer - Business Analyst
• John Wiley & Sons - Business Analyst
• Other Media - Clients Natural History Museum, Brightside Trust - Account Manager/Project Manager
• GTECH, Camelot - Consultant Business Analyst
• Woolworths - Project Manager/Lead Business Analyst
• BBC Worldwide - Business Analyst
• Tesco - Business Analyst
• Sainsbury's - Business Analyst
• The Princes Trust - Business Analyst
Project Manager, UX, Account Manager, Analyst, Natural, Insurance, International, Cookie, Manager
1997 - 2004
job
Business Analyst (Supply Chain)
Dixons Group plc.
• GMS (& Liverpool John Moores University) - Business Analyst (TCS Associate)
• The Social Partnership - IT Development Officer
• The Social Partnership - IT Development Officer
It, Analyst, Development, Social
My education
1996
-
1999
Liverpool John Moores University Business School
BSc (Hons), Business Information Systems
BSc (Hons), Business Information Systems
1995
-
1996
Hugh Baird College
HNC, Computing
HNC, Computing
1994
-
1996
St Helens College
HND, Business & Finance
HND, Business & Finance
1991
-
1993
City of Liverpool Community College
A Levels, English Literature & Language
A Levels, English Literature & Language
1979
-
1990
Belvedere School G P D S T
Secondary, 9 GCSE's inc English & Maths
Secondary, 9 GCSE's inc English & Maths
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