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Senior IT Professional
Chris Williams
,
Northampton, United Kingdom
Experience
Other titles
Skills
I'm offering
● Advising on IT strategy at board level.
● Developing and delivering IT systems focused on future-proofing and system resilience.
● Leading and developing IT professionals.
● Driving business systems transformation.
● Leading IT projects that enable business change.
● Project management of strategic IT projects with responsibility for budgets of up to £2million.
● Developing and delivering IT systems focused on future-proofing and system resilience.
● Leading and developing IT professionals.
● Driving business systems transformation.
● Leading IT projects that enable business change.
● Project management of strategic IT projects with responsibility for budgets of up to £2million.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Full time contractor
Available
My experience
2019 - 2019
job
LEAD IT OPERATIONS ANALYST
White Clarke Group.
Key achievements:
• Reduce cost of hardware purchases by better supplier management.
• Reduce help desk ticket numbers in UK, increasing customer satisfaction.
• Design UK datacentre power management to increase resilience.
Key Responsibilities:
• Manage global license and partnership purchases and renewals.
• Manage and develop a team of IT Engineers.
• Project manage infrastructure project across Europe.
• Manage UK Datacentre infrastructure.
• Develop systems to meet business demand.
• Reduce cost of hardware purchases by better supplier management.
• Reduce help desk ticket numbers in UK, increasing customer satisfaction.
• Design UK datacentre power management to increase resilience.
Key Responsibilities:
• Manage global license and partnership purchases and renewals.
• Manage and develop a team of IT Engineers.
• Project manage infrastructure project across Europe.
• Manage UK Datacentre infrastructure.
• Develop systems to meet business demand.
Design, Operations, Management, It, Analyst, Infrastructure, Hardware, Power
2015 - 2019
job
SENIOR IT ENGINEER
Magna Exteriors Banbury (LTD).
Key achievements:
• Implementation of Cisco network upgrades across the site, moving the company to a VLAN structured network and improving performance company wide.
• Design and develop IOT data acquisition system front end and database for environmental data modeling of manufacturing processes.
• Increased barcode scan and track network by Implementing Cisco Wi-Fi network upgrade.
• Improved IT support reaction time to infrastructure problems by implementing a network monitoring and alerting system.
• Develop and maintain business critical MS SQL Server environment.
• Develop in-house business applications using C#, SQL and ASP.NET.
• Design and implement full site and offsite backup process.
• Design, plan and manage the implementation of various IT projects across multiple sites.
Key responsibilities:
● Part of 24/7 support team that manage and maintain all IT hardware and services.
● Maintain and improve network standards across the site.
● Plan system downtime to reduce loss in production.
● Devise solutions meeting Global IT Standards and procedures.
• Implementation of Cisco network upgrades across the site, moving the company to a VLAN structured network and improving performance company wide.
• Design and develop IOT data acquisition system front end and database for environmental data modeling of manufacturing processes.
• Increased barcode scan and track network by Implementing Cisco Wi-Fi network upgrade.
• Improved IT support reaction time to infrastructure problems by implementing a network monitoring and alerting system.
• Develop and maintain business critical MS SQL Server environment.
• Develop in-house business applications using C#, SQL and ASP.NET.
• Design and implement full site and offsite backup process.
• Design, plan and manage the implementation of various IT projects across multiple sites.
Key responsibilities:
● Part of 24/7 support team that manage and maintain all IT hardware and services.
● Maintain and improve network standards across the site.
● Plan system downtime to reduce loss in production.
● Devise solutions meeting Global IT Standards and procedures.
Network, Processes, Production, Server, Monitoring, Backup, Hardware, Infrastructure, Implementation, Support, It, Net, Design, Iot, ASP, Data Modeling, C, Cisco, Database, ASP.NET, SQL Server, It support, .Net, Sql
2012 - 2015
job
RESEARCH & DEVELOPMENT ENGINEER
MS Distribution Ltd.
MS Distribution provides complete sales and support to their customers in the wireless communications industry.
Key achievements:
● Developed and implemented a legacy phone integration application, providing data to a bespoke CMS enhancing the experience for the telephone user and end customer.
● Designed and created a prototype IP-based talkback system for the live TV news environment. Much smaller and lighter than currently available solutions, it enables global teams to communicate with UK-based news agency control rooms.
● Developed numerous solutions, including encrypted active RFID hardware platform and backend management system for event Management Company.
Key responsibilities:
● Software development using Visual Studio and Atmel AVR Studio.
● Rapid product development to strict customer deadlines.
● Technical advisor for wireless backhauls and distribution network projects and wireless networking hardware.
● Providing advice and consultation services for customers on wireless network technology.
● Internal IT support.
● Advising on current and future technology trends.
Key achievements:
● Developed and implemented a legacy phone integration application, providing data to a bespoke CMS enhancing the experience for the telephone user and end customer.
● Designed and created a prototype IP-based talkback system for the live TV news environment. Much smaller and lighter than currently available solutions, it enables global teams to communicate with UK-based news agency control rooms.
● Developed numerous solutions, including encrypted active RFID hardware platform and backend management system for event Management Company.
Key responsibilities:
● Software development using Visual Studio and Atmel AVR Studio.
● Rapid product development to strict customer deadlines.
● Technical advisor for wireless backhauls and distribution network projects and wireless networking hardware.
● Providing advice and consultation services for customers on wireless network technology.
● Internal IT support.
● Advising on current and future technology trends.
Network, RFID, Backend, Atmel, Software, Development, Live tv, Hardware, Support, Wireless, It, TV, Technology, Backend, Sales, Integration, Management, Visual Studio, Event, Networking, Software development, Research, CMS, Product development, It support
2010 - 2012
job
GLOBAL NETWORK MANAGER
Zinc Ahead Ltd.
Zinc is the leading enabler of content compliance and rich media management for the life science industry.
Key achievements:
● Project managed the movement of the entire company IT infrastructure to a new building, over a weekend with zero impact to the business.
● Initiated, developed and implemented an online training platform for the global training team, resulting in savings of over £800,000 per year.
● Created and implemented the auditing procedure for the customer facing data centre. Providing the customer with confidence in the cloud environment.
● Designed and managed remotely the implementation of a global network between sites in USA, UK and Australia.
● Implemented and enhanced a global conferencing system, using multiple devices, to encourage collaboration across teams based in different locations.
● Identified and worked with a supplier to implement a new global IP-based telephone system saving money and providing a better telephone experience to customers all over the globe.
Key responsibilities:
● Maintain the hardware and software infrastructure required to provide cloud-based SaaS environments.
● Consult with clients on best practice for installation of ZincMAPS application within the client's data center.
● Within the cloud-based infrastructure, design and configure the appropriate environment for the customer solution.
● Provide network consultation services and support to customers.
● Provide support on all aspects of Zinc's internal infrastructure client and server.
Key achievements:
● Project managed the movement of the entire company IT infrastructure to a new building, over a weekend with zero impact to the business.
● Initiated, developed and implemented an online training platform for the global training team, resulting in savings of over £800,000 per year.
● Created and implemented the auditing procedure for the customer facing data centre. Providing the customer with confidence in the cloud environment.
● Designed and managed remotely the implementation of a global network between sites in USA, UK and Australia.
● Implemented and enhanced a global conferencing system, using multiple devices, to encourage collaboration across teams based in different locations.
● Identified and worked with a supplier to implement a new global IP-based telephone system saving money and providing a better telephone experience to customers all over the globe.
Key responsibilities:
● Maintain the hardware and software infrastructure required to provide cloud-based SaaS environments.
● Consult with clients on best practice for installation of ZincMAPS application within the client's data center.
● Within the cloud-based infrastructure, design and configure the appropriate environment for the customer solution.
● Provide network consultation services and support to customers.
● Provide support on all aspects of Zinc's internal infrastructure client and server.
It, Manager, Online, USA, Science, Server, Software, Hardware, Infrastructure, Implementation, Support, Design, Life Science, Compliance, Network, Content, Management, Saas, It infrastructure, Cloud, Training
2009 - 2010
job
IT SUPPORT ENGINEER
Ebbon-Dacs Ltd.
Ebbon-Dacs provides Business Process Automation solutions to a wide range of automotive business enterprises.
Key achievements:
● Implemented a virtual development/test environment for two teams of developers providing them with rapid access to test servers and providing our customers with products faster and more efficiently.
● Standardized hardware across the organization to reduce costs and improve support response to problems.
● Migrated legacy systems to a virtualized environment to improve backup and redundancy.
Key responsibilities:
● Software license auditing.
● Management and maintenance of all server and client IT systems.
● Maintain backup procedure in line with disaster recovery plan.
● Develop systems and processes to improve efficiency across multiple development teams.
Key achievements:
● Implemented a virtual development/test environment for two teams of developers providing them with rapid access to test servers and providing our customers with products faster and more efficiently.
● Standardized hardware across the organization to reduce costs and improve support response to problems.
● Migrated legacy systems to a virtualized environment to improve backup and redundancy.
Key responsibilities:
● Software license auditing.
● Management and maintenance of all server and client IT systems.
● Maintain backup procedure in line with disaster recovery plan.
● Develop systems and processes to improve efficiency across multiple development teams.
It support, Automation, Management, Test, It, Support, Hardware, Backup, Development, Software, Server, Processes
2006 - 2009
job
THIRD LINE IT SUPPORT/PROJECT ENGINEER
Faccenda Group Ltd.
Faccenda is a leading UK food business delivering food solutions to the UK retail and foodservice sectors every day.
Key achievements:
● Led, developed and implemented a dual site data center. The project was delivered to specifications, on time and under budget.
● Designed and implemented a fibre infrastructure to improve resilience across multiple sites.
● Audit UK Premises infrastructure and implement upgrade path to future-proof network and hardware platforms.
● Develop multi-site application server replication to increase in-house application resilience.
● Work with UK engineering team to develop multi-site weather sensor and data capture network.
Key responsibilities:
● Provide 3rd line hardware and software support for circa 4000 employees and 24/7 support for UK operations including rapid response hardware replacement.
● Project management of UK infrastructure and network improvements.
● First and second line training on new systems.
● Maintain legacy phone system.
● Provide technical expertise in change management meetings.
Key achievements:
● Led, developed and implemented a dual site data center. The project was delivered to specifications, on time and under budget.
● Designed and implemented a fibre infrastructure to improve resilience across multiple sites.
● Audit UK Premises infrastructure and implement upgrade path to future-proof network and hardware platforms.
● Develop multi-site application server replication to increase in-house application resilience.
● Work with UK engineering team to develop multi-site weather sensor and data capture network.
Key responsibilities:
● Provide 3rd line hardware and software support for circa 4000 employees and 24/7 support for UK operations including rapid response hardware replacement.
● Project management of UK infrastructure and network improvements.
● First and second line training on new systems.
● Maintain legacy phone system.
● Provide technical expertise in change management meetings.
Engineering, LED, Audit, Server, Software, Foodservice, Hardware, Infrastructure, Support, It, Change management, Network, Management, Audit, Budget, Operations, Training, Retail, It support, Project Management
2002 - 2006
job
IT MANAGER
Allen & Douglas Ltd.
Allen & Douglas Ltd are a world leader in bespoke work clothes for the hospitality and workwear sector.
Key achievements:
● Project managed the implementation of new accounts system.
● Project managed new premises setup allowing the company to expand its workforce dynamically.
● Developed mobile computing solution for client services.
Key responsibilities:
● Develop and implement the IT strategy aligning to the global group business strategy.
● Maintain entire network from server to desktop.
● Work with business teams to clearly identify their IT requirements, and to select the best vendors and solutions for their needs.
● Managed the IT budget, ensuring all IT spend was aligned to business priorities.
Key achievements:
● Project managed the implementation of new accounts system.
● Project managed new premises setup allowing the company to expand its workforce dynamically.
● Developed mobile computing solution for client services.
Key responsibilities:
● Develop and implement the IT strategy aligning to the global group business strategy.
● Maintain entire network from server to desktop.
● Work with business teams to clearly identify their IT requirements, and to select the best vendors and solutions for their needs.
● Managed the IT budget, ensuring all IT spend was aligned to business priorities.
Business strategy, Budget, Network, It, Implementation, Server, Manager
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