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Senior
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jobs
Interior Manager
Katrina
,
Portsmouth, United Kingdom
Experience
Other titles
Skills
I'm offering
After gaining valuable and varied experience working in the maritime and hospitality industry, I am ready for a new challenge and change of career into a professional (office) work environment.
I have many transferable skills that I believe will be invaluable in any place of work.
I am a keen, enthusiastic, self-motivated and hardworking individual. Through experience and maturity, I can work in demanding environments, either as part of a team or as an individual, on a pro-active basis. I am a good problem solver and pride myself on being able to handle difficult situations, should they arise.
I enjoy meeting and working with people and different cultures, utilizing my skills that I have gained and my ability to resolve problems and achieve assigned tasks.
I have many transferable skills that I believe will be invaluable in any place of work.
I am a keen, enthusiastic, self-motivated and hardworking individual. Through experience and maturity, I can work in demanding environments, either as part of a team or as an individual, on a pro-active basis. I am a good problem solver and pride myself on being able to handle difficult situations, should they arise.
I enjoy meeting and working with people and different cultures, utilizing my skills that I have gained and my ability to resolve problems and achieve assigned tasks.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2016 - 2019
job
INTERIOR MANAGEMENT / CHIEF STEWARDESS / PERSONAL ASSITANT
EUROPE & MEDITERRANEAN.
YACHT NAMES: M/Y ELYSIUM
M/Y Z
M/Y FOREVER ONE
M/Y BALISTA
During my time in the yachting industry, I managed numerous yachts in the interior department. I began my career as sole stewardess and rotational stewardess. My last posting was as a Chief Stewardess.
In my last role, I managed a small team of girls in the interior department where we dealt with guest service and high-profile (HNW) guests on a daily basis. Managing the interior, I had to arranging flowers, manage table and interior decorations, maintain and clean the interior. As well as the general stewardess duties, I organised guest and owners' diaries and activities regarding events and functions for the duration of their stay.
I managed the budgets and accounts of the yacht, inventory and provisioning of supplies for guests and staff.
Undertook interviewing and hiring of staff, and training to the standard expected on the yacht. When the yacht was in dock for maintenance, and the captain of the vessel was not available, I dealt with contractors, advising on defects, co-ordinating and overviewing the work to be done.
In addition to my Chief Stewardess duties, I acted as Personal Assistant to the Captain of the vessel. I managed the daily diary for the Captain and booked appointments on his behalf and overviewed documents.
When the owner of the vessel was onboard, I managed his dairy, re-scheduled appointments and communicated changes of schedule and activities to the guests and/or clients. I was also responsible for travel arrangements of the owner/guests/clients on board.
Main achievements throughout the role: excellent knowledge of all types of service and housekeeping, wine knowledge, organisation skills, communication and delegation, attention to details and financial management, diary management and staff management.
M/Y Z
M/Y FOREVER ONE
M/Y BALISTA
During my time in the yachting industry, I managed numerous yachts in the interior department. I began my career as sole stewardess and rotational stewardess. My last posting was as a Chief Stewardess.
In my last role, I managed a small team of girls in the interior department where we dealt with guest service and high-profile (HNW) guests on a daily basis. Managing the interior, I had to arranging flowers, manage table and interior decorations, maintain and clean the interior. As well as the general stewardess duties, I organised guest and owners' diaries and activities regarding events and functions for the duration of their stay.
I managed the budgets and accounts of the yacht, inventory and provisioning of supplies for guests and staff.
Undertook interviewing and hiring of staff, and training to the standard expected on the yacht. When the yacht was in dock for maintenance, and the captain of the vessel was not available, I dealt with contractors, advising on defects, co-ordinating and overviewing the work to be done.
In addition to my Chief Stewardess duties, I acted as Personal Assistant to the Captain of the vessel. I managed the daily diary for the Captain and booked appointments on his behalf and overviewed documents.
When the owner of the vessel was onboard, I managed his dairy, re-scheduled appointments and communicated changes of schedule and activities to the guests and/or clients. I was also responsible for travel arrangements of the owner/guests/clients on board.
Main achievements throughout the role: excellent knowledge of all types of service and housekeeping, wine knowledge, organisation skills, communication and delegation, attention to details and financial management, diary management and staff management.
Training, Personal assistant, Management, Service, Attention to details, Organization, Interior
2015 - 2016
job
CLAIMS ADVISOR
IBILITI UNDERWRITING MGRS.
Duties were settling insurance claims and reviewing the documents. I had to determine payments and settlement amounts that had to be made according to the company practices. I had to follow through procedures and information verification - thereafter close off and finalize claims for clients.
Insurance
2015 - 2015
job
AUTHOR KAPLAN JEWELERS - SALES ASSOCIATE
unknown.
Working with the team selling high end exclusive jewellery & watches. Customer service, meet set monthly deadlines and targets.
Customer service, Sales, Service
2013 - 2015
job
CLIENT LIASON MANAGER - SOUTH AFRICA
SMD COMPANY.
When working at SMD I delivered a high standard of business professionalism to ensure that the customers' expectations were met. I managed contracts, proactively monitored customers commitments and appointments, ensured all confirmed work orders were analysed to ensure the correct completion. I booked appointments with brokers and insurance companies, I liaised between the company and respective organisations to communicate their intentions by serving as an official representative for the organisation. I trained new employees on new products and systems and reported back to the management team and CEO.
Contracts, Management, Ceo, Insurance, Organization, Contracts, Manager
2012 - 2013
job
ASSISTANT CLUB MGR. AND ACTING RESTAURANT MANAGER
JW MARRIOTT MARQUIS.
I supervised fine dining in a 250-seat Dining Room with silver service. I was responsible for the guest list and monitoring booking for the Restaurant and Club. I arranged the layout/booking reservations each evening, greet guests on arrival and direct them to their table. Daily duties included cashing up the Bar and Restaurant, stock inventory controls, staff scheduling and hiring. I arranged staff training for bar and service. Compiled feedback from the guests and reported the information to the Restaurant/Club Manager.
Layout, Training, Service, Monitoring, Booking, Manager, UP
2009 - 2012
job
MANAGER / SALES COORINATOR
NASHUA MOBILE.
I was responsible for the branch, customer service and sales. Coordinating the sales team by managing the schedules, filling the contracts, important documents and relevant information. Ensuring good stock levels, responding to and resolving complaints from customers, assisting the aftersales team when required. Ensuring my team achieved targets and deadlines set by senior management. Resolving issues regarding invoice queries, customer complaints, faulty handsets, etc for clients. I was involved in promotion of new and existing products on offer and ensuring client retention by offering custom-built deals.
Contracts, Management, Customer service, Sales, Service, Retention, Contracts, Manager
2007 - 2008
job
FRONT OF HOUSE MANAGER - SOUTH AFRICA
DROSS RESTAURANT.
I was the front of house for guests and managed 30 staff members. Daily duties included managing and overviewing of bookings for guests, performance assessments of staff and service, ensuring a high standard of practice. Planning the shift schedule for the staff, recruiting new staff and providing the necessary training. Arranging the stock and inventory of the restaurant and assisting the Restaurant Manager with the financial budgeting and planning.
Training, Service, Manager
My education
n/a
Unspecified, Management
Unspecified, Management
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