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Digital transformation and technology change consultant
Adrian Cooper
,
London, United Kingdom
Experience
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I'm offering
Digital Transformation and technology change consultant specialising in the arts, culture and heritage sector.
Completed more than 30 projects with over 20 leading museums and cultural organisations.
Focus on strategy, product development, digital transformation, programme and project management for clients including National Gallery, Science Museum Group, Tate, BFI, Ashmolean Museum, Wedgwood Museum, Museum of London, Art UK, Arts Council England, Paul Mellon Centre, Royal Armouries Museum, National Army Museum, Horniman Museum, BBC, Burlington Magazine.
A true hybrid, Adrian combines strong business-oriented analytical and strategic thinking with a solid technical and systems knowledge and a thorough understanding of cultural and heritage issues.
Completed more than 30 projects with over 20 leading museums and cultural organisations.
Focus on strategy, product development, digital transformation, programme and project management for clients including National Gallery, Science Museum Group, Tate, BFI, Ashmolean Museum, Wedgwood Museum, Museum of London, Art UK, Arts Council England, Paul Mellon Centre, Royal Armouries Museum, National Army Museum, Horniman Museum, BBC, Burlington Magazine.
A true hybrid, Adrian combines strong business-oriented analytical and strategic thinking with a solid technical and systems knowledge and a thorough understanding of cultural and heritage issues.
Markets
United States
United Kingdom
Germany
Denmark
Norway
Sweden
Finland
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2019
freelance
Digital transformation consultant
Christians Against Poverty.
Lead consultant on a large project to design a range of next generation systems and services for a major debt management charity.
Responsible for developing product vision, strategy and roadmap to transform debt management operations.
Devised and led a range of new opportunity workshops with senior management team to consider how transformational technologies such as open banking, artificial Intelligence and omni-channel communications could lead to new ways of working with clients and key stakeholders as well as improving operational efficiency.
Developed high level microservices architecture framework and associated costing model (budget in excess of £5M).
Responsible for developing product vision, strategy and roadmap to transform debt management operations.
Devised and led a range of new opportunity workshops with senior management team to consider how transformational technologies such as open banking, artificial Intelligence and omni-channel communications could lead to new ways of working with clients and key stakeholders as well as improving operational efficiency.
Developed high level microservices architecture framework and associated costing model (budget in excess of £5M).
Design, Digital transformation, Budget, Management, Transformation, Enterprise application integration, Microservices, Business Consultant, Strategy and business development, Change processes, Management Consultant
2018 - 2018
freelance
Technical strategy consultant
Art UK.
Designing and then managing delivery of enhancements and new services for the Art UK platform to support Art UK’s nationwide Sculpture Digitisation project (funded by the NLHF).
Designed new workflows to enable 3,000 collections and hundreds of volunteers to photograph and submit images to Art UK.
Researched, design and introduced new digital asset management services for Art UK (based on AWS cloud storage) and integration with Art UK’s collection and content management systems.
Integration with and supply of high resolution images to the Art UK shop (ecommerce marketplace).
Designed new workflows to enable 3,000 collections and hundreds of volunteers to photograph and submit images to Art UK.
Researched, design and introduced new digital asset management services for Art UK (based on AWS cloud storage) and integration with Art UK’s collection and content management systems.
Integration with and supply of high resolution images to the Art UK shop (ecommerce marketplace).
Web content, Project Manager, Procurement, Management, Content, Technology, Implementation, Infrastructure, Development, Web, Manager, AWS, Digitization, Processing and workflow digitization, Digital transformation, Digital Strategy
2017 - 2018
freelance
Collections Technology Consultant
Science Museum Group.
Specialist technical consultant appointed to design new platform and associated workflows to enable rapid object cataloguing and high volume digitisation of c.500K SMG objects in the main store (Blythe House).
Designed and developed new web/mobile based systems with complex integration to existing (legacy) collections information and digital asset management systems.
Introduced new hybrid cloud image storage and associated workflows and 3 way integration between AWS image store, iBase DAM and MIMSY CMS.
Developed detailed specifications for new platforms (data and image management) and part of SMG tender selection process.
Overall responsibility for project delivery following design & procurement sign off - management of 3 internal systems developers and 3 external suppliers.
Designed and developed new web/mobile based systems with complex integration to existing (legacy) collections information and digital asset management systems.
Introduced new hybrid cloud image storage and associated workflows and 3 way integration between AWS image store, iBase DAM and MIMSY CMS.
Developed detailed specifications for new platforms (data and image management) and part of SMG tender selection process.
Overall responsibility for project delivery following design & procurement sign off - management of 3 internal systems developers and 3 external suppliers.
Project Manager, Agile development, Agile, Technology, Development, Science, Manager, UP, Digitization, Processing and workflow digitization, Digital Strategy, Enterprise application integration, Service Design
2016 - 2016
freelance
Technical Architect
National Gallery.
A comprehensive technical review of the National Gallery’s existing digital platform and public engagement systems.
National Gallery needed detailed recommendations for technical change to support a major digital project with significant financial investment.
The key objective of the technical review project was to establish a 3 year technology roadmap with a focus on collection information, ticketing, digital trading and digital asset management.
One of the key outcomes of the project was the development of a new, detailed technical architecture and associated roadmap to achieve this over 3 years.
Following successful delivery of the technical review we created detailed specifications for key components of the new technology architecture (a new platform to aggregate collection data from a range of internal management systems and user requirements for a new ticketing, membership & CRM system).
National Gallery needed detailed recommendations for technical change to support a major digital project with significant financial investment.
The key objective of the technical review project was to establish a 3 year technology roadmap with a focus on collection information, ticketing, digital trading and digital asset management.
One of the key outcomes of the project was the development of a new, detailed technical architecture and associated roadmap to achieve this over 3 years.
Following successful delivery of the technical review we created detailed specifications for key components of the new technology architecture (a new platform to aggregate collection data from a range of internal management systems and user requirements for a new ticketing, membership & CRM system).
Digital Strategy, Ecommerce, CRM, Event, Integration, Architecture, Support, Development, Booking, Digital transformation, Business Process Management, IT business consultant, Specifications
2016 - 2016
freelance
Technical producer
Art UK.
digital consultant and technical producer for new Art UK Shop
created detailed specification for integration of Art UK with WebShop ecommerce platform (Internova)
developed detailed project plan and budget for successful funding applications to Fidelity Foundation and Art Council England
created detailed specification for integration of Art UK with WebShop ecommerce platform (Internova)
developed detailed project plan and budget for successful funding applications to Fidelity Foundation and Art Council England
Product Design, Ecommerce, IT integration, Digital Strategy, Management Consulting
2016 - 2016
freelance
Digital Engagement Strategy
Royal Armouries Museum.
strategic consultancy to develop a new digital public engagement strategy
working as sector expert in partnership with digital agency Numiko
user research
digital platform strategy
3 year project-based action plan with detailed budget
recommendations on digital governance and staff roles & responsibilities for digital transformation
working as sector expert in partnership with digital agency Numiko
user research
digital platform strategy
3 year project-based action plan with detailed budget
recommendations on digital governance and staff roles & responsibilities for digital transformation
Digital transformation, Digital Strategy, Business strategy, Technical design
2016 - 2016
freelance
Digital Strategy
Paul Mellon Centre.
technical consultancy and strategic development of Paul Mellon Centre Digital Strategy Phase 2
researching and developing the specification for a new Art History Research Portal
integration of collection, library, archives and image systems to create a digital library and associated interfaces to support art history research projects funded by Paul Mellon Centre
developing phased approach and programme budget
researching and developing the specification for a new Art History Research Portal
integration of collection, library, archives and image systems to create a digital library and associated interfaces to support art history research projects funded by Paul Mellon Centre
developing phased approach and programme budget
Digital Strategy, Technology architecture, Strategic Planning, Business Planning, Change management
2014 - 2015
freelance
Digital Strategy
Art UK.
digital strategy
technical producer
developed the vision for the new Art UK Platform and (successful) funding application to Arts Council England
wrote all formal invitations to tender for a range of digital services (development, design & hosting)
overall technical consultant on delivery of the Art UK Platform
responsible for overall vision and product development of an innovative copyright and licensing portal for 3,000 collections and 6,000 artists (funded by Arts Council England)
technical producer
developed the vision for the new Art UK Platform and (successful) funding application to Arts Council England
wrote all formal invitations to tender for a range of digital services (development, design & hosting)
overall technical consultant on delivery of the Art UK Platform
responsible for overall vision and product development of an innovative copyright and licensing portal for 3,000 collections and 6,000 artists (funded by Arts Council England)
Digital Strategy, Product Design, Business development, Business strategy, Tender and procurement, EU tender, Contract management
2014 - 2014
freelance
Collections Online Strategy
Science Museum Group.
digital strategy
technical project management
developed concept and detailed specification for a new online science platform using Linked Open Data and integrated Collection API
managed project to deliver the Explore our Collections project in parallel with opening of the new Information Age Gallery
technical project management
developed concept and detailed specification for a new online science platform using Linked Open Data and integrated Collection API
managed project to deliver the Explore our Collections project in parallel with opening of the new Information Age Gallery
Digital Strategy, Product development, REST API, API, Big Data, Enterprise application integration, Enterprise data architecture
2014 - 2014
freelance
Digital Strategy
Paul Mellon Centre.
digital strategy
developed the digital vision for the centre
specification of an online open access journal for British Art
specification for the centre’s new website
specification for integrated content management (library, archives, media, collections) to support online access and linked open data
developed detailed programme (action plan) to deliver total of 10 digital projects over 2 years
developed the digital vision for the centre
specification of an online open access journal for British Art
specification for the centre’s new website
specification for integrated content management (library, archives, media, collections) to support online access and linked open data
developed detailed programme (action plan) to deliver total of 10 digital projects over 2 years
Digital Strategy, Product Design, Business strategy, Business development, Enterprise architecture, Enterprise data architecture
2014 - 2014
freelance
Art Detective
Art UK.
digital consultancy
technical project management
product design & development
developed concept and wrote detailed specifications for a new online expert network to exchange knowledge about British Art
Best of the Web winner 2015 (http://mw2015.museumsandtheweb.com/best-of-the-web-winners/)
technical project management
product design & development
developed concept and wrote detailed specifications for a new online expert network to exchange knowledge about British Art
Best of the Web winner 2015 (http://mw2015.museumsandtheweb.com/best-of-the-web-winners/)
Product Design, Product development, Digital Strategy, Specifications
2013 - 2014
freelance
Science Museum Online Journal
Science Museum Group.
digital consultancy
technical project management
developed the concept and detailed specification for a new online open access science journal (http://journal.sciencemuseum.ac.uk/)
managed formal tender process and selected software designer/developer
technical project management for online journal and dedicated web-based content management system
technical project management
developed the concept and detailed specification for a new online open access science journal (http://journal.sciencemuseum.ac.uk/)
managed formal tender process and selected software designer/developer
technical project management for online journal and dedicated web-based content management system
Project Management, Content Management, Management, Content, Developer, Software, Web, Science, Http, Online
2013 - 2013
freelance
Archaeology Archive Systems Strategy
Museum of London.
technical consultancy
investigate existing systems for managing the London Archaeology Archive and Research Centre
make recommendations for new, web-based archive management system and integration with museum’s central collections management system (MIMSY XG)
develop requirements, costs and implementation options
investigate existing systems for managing the London Archaeology Archive and Research Centre
make recommendations for new, web-based archive management system and integration with museum’s central collections management system (MIMSY XG)
develop requirements, costs and implementation options
Product Design, Enterprise architecture, Enterprise data architecture, Business strategy, Business Consultant, Management Consulting
2013 - 2013
freelance
Digital Strategy
National Army Museum.
digital strategy consultancy
review current state of technology (administration, galleries, online) and investigate existing plans for major development of museum (£22 million HLF project)
develop new digital strategy and associated requirement for technical infrastructure, resourcing and content development
review current state of technology (administration, galleries, online) and investigate existing plans for major development of museum (£22 million HLF project)
develop new digital strategy and associated requirement for technical infrastructure, resourcing and content development
Digital Strategy, Business strategy, Management Consulting, Specifications, Enterprise data architecture
2012 - 2013
freelance
Collections Online Strategy
Ashmolean Museum.
digital strategy consultancy
user research
developed overall collections engagement strategy and associated 5 year operational plan
developed user segmentation and undertook extensive evaluation of concepts with external audiences
user research
developed overall collections engagement strategy and associated 5 year operational plan
developed user segmentation and undertook extensive evaluation of concepts with external audiences
Product Design, Digital Strategy, Business development, User research, User experience design, Data Analysis
2000 - 2003
job
Director of European Operations
Gallery Systems Inc.
Based in London and New York, responsible for product development, sales and large scale project implementations for this leading museum collections management software supplier (gallerysystems.com).
senior director and part of US management team
lead responsibility for European operations
managing director of Gallery Systems (Europe) Ltd
recruitment, training and management of 10+ staff in the London office
development and ongoing management of channel partnerships in Netherlands, Germany, France and Spain for product localisation, support and project implementation
product strategy (with specific focus on developing the product for the European market)
business development and sales for European market (clients mainly large museums, galleries and high net worth collectors)
submitting responses to and participating in formal OJEU tender opportunities and negotiating complex multi phase development, supply and support contracts for software and related services (many contracts in excess of £500K) for organisations including National Gallery London, Tate, Kunst Historisches Museum, Musee Quai Branly, Royal Collection, National Trust etc.)
managing European projects (software development, client implementation, data conversion, training etc.) and supporting project management team members based in London, Amsterdam and Berlin
budgeting, management accounts and sales forecasting for UK office and European operations
senior director and part of US management team
lead responsibility for European operations
managing director of Gallery Systems (Europe) Ltd
recruitment, training and management of 10+ staff in the London office
development and ongoing management of channel partnerships in Netherlands, Germany, France and Spain for product localisation, support and project implementation
product strategy (with specific focus on developing the product for the European market)
business development and sales for European market (clients mainly large museums, galleries and high net worth collectors)
submitting responses to and participating in formal OJEU tender opportunities and negotiating complex multi phase development, supply and support contracts for software and related services (many contracts in excess of £500K) for organisations including National Gallery London, Tate, Kunst Historisches Museum, Musee Quai Branly, Royal Collection, National Trust etc.)
managing European projects (software development, client implementation, data conversion, training etc.) and supporting project management team members based in London, Amsterdam and Berlin
budgeting, management accounts and sales forecasting for UK office and European operations
Operations
1996 - 2000
job
Head of Information Systems
Victoria and Albert Museum.
1988 - 1996
job
Head of Information Systems
Royal Opera House, Covent Garden.
Appointed as first head of technology and information services for the entire organisation (technology was departmentally oriented and fragmented previously).
Responsible for leading the development and implementation of a major IT strategy. Creating multiple programmes and associated projects over a 4 year timeline.
Establishing the vision for information and technology to support internal working, public programmes and international research participation.
Championing technology transformation and introducing new ways of working across the organisation (over 1,000 staff).
Responsible for a large IT department (over 30 staff) and all associated technology services and functions - selection, procurement, implementation, support, maintenance, security, project management etc.
Developing relationships with leading technology suppliers and sponsors for technical partnerships (research projects, exhibitions, proof of concept development).
Responsible for leading the development and implementation of a major IT strategy. Creating multiple programmes and associated projects over a 4 year timeline.
Establishing the vision for information and technology to support internal working, public programmes and international research participation.
Championing technology transformation and introducing new ways of working across the organisation (over 1,000 staff).
Responsible for a large IT department (over 30 staff) and all associated technology services and functions - selection, procurement, implementation, support, maintenance, security, project management etc.
Developing relationships with leading technology suppliers and sponsors for technical partnerships (research projects, exhibitions, proof of concept development).
Organization, Production, Leadership, Senior project manager, Technical project management, Personal leadership, Team development, Product development, Product Design, Digital Strategy, Business strategy
My education
1980
-
1983
Durham University
BA, Music
BA, Music
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