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Graham Thomas
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2009 - ?
freelance
Senior Consultant
ProSecta Limited.
Dynamic experienced consultant with formal consulting skills training and a pragmatic can-do attitude.
Delivering hands-on, high-level and strategic Freelance Consulting Engagements. Well-read on industry trends, able to balance strategy and governance with a pragmatic and outcome focussed attitude to delivery by in-house or third-party suppliers' teams; providing a comprehensive blend of commercial experience and technical expertise to engage with senior stakeholders, business managers and technical staff; eliciting requirements and communicating at business or technology level as appropriate to successfully deliver freelance consulting engagements in different roles:
Senior Solutions Architect / Business Analyst / Technical Architect
• Software; Middleware; Applications; User Experience
• Service Oriented Architecture (SOA); Enterprise Service Bus, IBM MQ Appliance & IIB; XML
• Infrastructure; Networking; HA and DR; IaaS; SaaS; PaaS; Cloud
• Entity Relationship Data Modelling; Data Migration; ETL; Data Management; Metadata
• Sales Process (SFA); Customer Relationship Management (CRM, PRM).
Technology Management
• Vendor Selection; Strategy; Technical Due Diligence; Product Management
• Workshop Facilitation; Senior Stakeholder Management
• Functional, Non-functional, Operational and Technical Business Analysis
• Requirements and Scoping; Solutions and Technology Research; Governance
• Technology Evangelist; Pre-Sales Consulting; Bid Development
• Experienced International: Presenter, Trainer, Mentor and Team Leader.
Delivering hands-on, high-level and strategic Freelance Consulting Engagements. Well-read on industry trends, able to balance strategy and governance with a pragmatic and outcome focussed attitude to delivery by in-house or third-party suppliers' teams; providing a comprehensive blend of commercial experience and technical expertise to engage with senior stakeholders, business managers and technical staff; eliciting requirements and communicating at business or technology level as appropriate to successfully deliver freelance consulting engagements in different roles:
Senior Solutions Architect / Business Analyst / Technical Architect
• Software; Middleware; Applications; User Experience
• Service Oriented Architecture (SOA); Enterprise Service Bus, IBM MQ Appliance & IIB; XML
• Infrastructure; Networking; HA and DR; IaaS; SaaS; PaaS; Cloud
• Entity Relationship Data Modelling; Data Migration; ETL; Data Management; Metadata
• Sales Process (SFA); Customer Relationship Management (CRM, PRM).
Technology Management
• Vendor Selection; Strategy; Technical Due Diligence; Product Management
• Workshop Facilitation; Senior Stakeholder Management
• Functional, Non-functional, Operational and Technical Business Analysis
• Requirements and Scoping; Solutions and Technology Research; Governance
• Technology Evangelist; Pre-Sales Consulting; Bid Development
• Experienced International: Presenter, Trainer, Mentor and Team Leader.
Management, IBM MQ, Workshop, Enterprise, International, Software, Development, Infrastructure, Middleware, Analyst, SOA, Technology, Architecture, Service, Due Diligence, Sales, User Experience, Mentor, Consulting, Saas, Stakeholder Management, ETL, Cloud, Data management, Networking, Training, XML, Research, Product Management, CRM, Business Analysis
2014 - 2018
freelance
Freelance Consulting Engagements
Alchemmy Systems.
Alchemmy is a London-based Management Consultancy, engaged in delivery of a strategic project at Network Rail (NR) - the owner and infrastructure manager of most of the rail network in England, Scotland and Wales.
Senior Solutions Architect (Solution Domain Architect)
• Data integration and modelling, SOA, ESB, XML XSD and Metadata, MQ, IIB. Collaboration with and Governance of Suppliers' designs.
Engaged on Network Rail's Traffic Management LINX (Layered INformation eXchange) Programme. The multimillion (8-figures) LINX programme successfully managed the design, build, test and implementation of a Service Oriented Architecture (SOA) Enterprise Service Bus messaging service using XML, Oracle,
WebSphere
IBM Integration Bus (IIB) and IBM MQ Appliances in a High Availability (HA) and Disaster Recovery (DR) architecture configuration across multiple datacentres (running on zLinux RedHat VCPUs). LINX provides asynchronous services with payloads transformed from the existing complicated set of national train scheduling, reporting and controlling systems - referred to by NR as Conventional Systems (CS). LINX message services facilitate the exchange of reference data, asset information, planning information and operational train information - to enable integration of the national-level Conventional Systems with new Regional Operating Centre (ROC) Traffic Management systems from multiple COTS System Integrators.
• Successfully joined Programme having no knowledge of Railway Systems; became Domain expert.
• Consulted with NR Conventional Systems stakeholders and technical support staff across multiple operational systems; producing documents to improve understanding of railway operational processes and obtain relevant data from Conventional Systems sources across different outsourced NR data centres (ATOS & DXC CSC ) and legacy IT technologies. (Started with zero knowledge of Rail systems or IIB.)
• Reviewed, edited and collaborated on design documents from Traffic Management System project suppliers - SSL, Worldline, Thales, Hitachi, Resonate, Siemens, NR Telecoms, ATOS, and DXC CSC .
• Ensured alignment with NR business processes and NR Concept of Operations (ConOps) in respect of technical, operational and non-functional requirements - including TAF/TAP EU Regulatory TSI standards.
• Working within ITIL based governance, reviewed and assured supplier's design documents through RSIT Lifecycle and NR GRIP stages; managed submissions to RSIT Design Board for formal approval.
• Took ownership and responsibility for extensive redevelopment of the LINX Service Catalogue and Message Details documentation to clarify ConOps meaning and usage of XML message data elements together with changes in line with Change Requests and TM Workshop solution decisions. Released eight revisions of the Message Details documentation, improving and clarifying metadata and implementation details as the extensive programme of workshops was held. Created change requests to suppliers.
• Provided LINX and Conventional System input into the Thales ARAMIS Traffic Management workshop series held with SSL/Worldline and NR stakeholders and SMEs - consulting and collaborating hands on with Thales in carrying out GRIP 5 level detailed design of TM interfaces from and to LINX.
• Specified designs for new mainframe processes to automate weekly publishing of BPlan train planning information through the LINX Enterprise Service Bus (ESB) to the Traffic Management (TM) systems in the ROCs; producing formal Change Requests to suppliers' teams where required; reviewing subsequent design documents when received; managing design governance; validating testing and implementation.
• Developed diagrams and presentations to assist in communicating an understanding of the relationships between NR business systems, LINX Architecture, LINX subscribing and publishing XML information flows; and Traffic Management System Plan/Re-plan of train schedules.
• Consulted with new TM projects for Thameslink (TLP) and Western (GWR) and future Digital Railway Programmes (such as CIS, Darwin, C-DAS, IMS, ITED, IECC ARS) to clarify their understanding of LINX messages and reference data, network design, cyber security requirements and inter-zone and intra-zone firewall rule requirements. Consulted with Enterprise Architect for new NR Digital Railway Programme, regarding future Cloud Architectures and potential for adding JSON API services to LINX.
• Debugged network firewall issues with connections to LINX production servers' management interfaces (with hands-on testing). Collaborated in troubleshooting the TM suppliers' GRE IPsec VPN configurations for connecting to LINX Development Environment (DTE) servers and Test Environment (PPTE) servers.
• Used XMLSpy to edit/create XML schemas (XSD) for LINX messages.
• Developed new XML Schema for Crew Shift Allocations and TOPS Freight Train Consist messages; together with Service Catalogue documentation of Operational significance of the XML elements.
• Conducted analysis of Asset data in Ellipse and data in ORBIS (descoped by delivery timescales).
• Reverse Engineered an Entity Relationship model (ERD) - to analyse the Possessions database (PPS) and existing messages for suitability to provide Possession and Speed Restriction information for TM Systems; determining that existing messages were unsuitable for TM System requirements.
• Managed Data Profiling for LINX Inbound CS flows project - delivered by CSC using Informatica IDQ.
• Managed Data and Data Management requirements and resolved issues for LINX information flows.
• Coordinated weekly Data Meetings reviewing requirements and issues with: representatives from the 1st Deployment Routes; NR Business Analysts for the Routes; and the LINX Data Architect.
Senior Solutions Architect (Solution Domain Architect)
• Data integration and modelling, SOA, ESB, XML XSD and Metadata, MQ, IIB. Collaboration with and Governance of Suppliers' designs.
Engaged on Network Rail's Traffic Management LINX (Layered INformation eXchange) Programme. The multimillion (8-figures) LINX programme successfully managed the design, build, test and implementation of a Service Oriented Architecture (SOA) Enterprise Service Bus messaging service using XML, Oracle,
WebSphere
IBM Integration Bus (IIB) and IBM MQ Appliances in a High Availability (HA) and Disaster Recovery (DR) architecture configuration across multiple datacentres (running on zLinux RedHat VCPUs). LINX provides asynchronous services with payloads transformed from the existing complicated set of national train scheduling, reporting and controlling systems - referred to by NR as Conventional Systems (CS). LINX message services facilitate the exchange of reference data, asset information, planning information and operational train information - to enable integration of the national-level Conventional Systems with new Regional Operating Centre (ROC) Traffic Management systems from multiple COTS System Integrators.
• Successfully joined Programme having no knowledge of Railway Systems; became Domain expert.
• Consulted with NR Conventional Systems stakeholders and technical support staff across multiple operational systems; producing documents to improve understanding of railway operational processes and obtain relevant data from Conventional Systems sources across different outsourced NR data centres (ATOS & DXC CSC ) and legacy IT technologies. (Started with zero knowledge of Rail systems or IIB.)
• Reviewed, edited and collaborated on design documents from Traffic Management System project suppliers - SSL, Worldline, Thales, Hitachi, Resonate, Siemens, NR Telecoms, ATOS, and DXC CSC .
• Ensured alignment with NR business processes and NR Concept of Operations (ConOps) in respect of technical, operational and non-functional requirements - including TAF/TAP EU Regulatory TSI standards.
• Working within ITIL based governance, reviewed and assured supplier's design documents through RSIT Lifecycle and NR GRIP stages; managed submissions to RSIT Design Board for formal approval.
• Took ownership and responsibility for extensive redevelopment of the LINX Service Catalogue and Message Details documentation to clarify ConOps meaning and usage of XML message data elements together with changes in line with Change Requests and TM Workshop solution decisions. Released eight revisions of the Message Details documentation, improving and clarifying metadata and implementation details as the extensive programme of workshops was held. Created change requests to suppliers.
• Provided LINX and Conventional System input into the Thales ARAMIS Traffic Management workshop series held with SSL/Worldline and NR stakeholders and SMEs - consulting and collaborating hands on with Thales in carrying out GRIP 5 level detailed design of TM interfaces from and to LINX.
• Specified designs for new mainframe processes to automate weekly publishing of BPlan train planning information through the LINX Enterprise Service Bus (ESB) to the Traffic Management (TM) systems in the ROCs; producing formal Change Requests to suppliers' teams where required; reviewing subsequent design documents when received; managing design governance; validating testing and implementation.
• Developed diagrams and presentations to assist in communicating an understanding of the relationships between NR business systems, LINX Architecture, LINX subscribing and publishing XML information flows; and Traffic Management System Plan/Re-plan of train schedules.
• Consulted with new TM projects for Thameslink (TLP) and Western (GWR) and future Digital Railway Programmes (such as CIS, Darwin, C-DAS, IMS, ITED, IECC ARS) to clarify their understanding of LINX messages and reference data, network design, cyber security requirements and inter-zone and intra-zone firewall rule requirements. Consulted with Enterprise Architect for new NR Digital Railway Programme, regarding future Cloud Architectures and potential for adding JSON API services to LINX.
• Debugged network firewall issues with connections to LINX production servers' management interfaces (with hands-on testing). Collaborated in troubleshooting the TM suppliers' GRE IPsec VPN configurations for connecting to LINX Development Environment (DTE) servers and Test Environment (PPTE) servers.
• Used XMLSpy to edit/create XML schemas (XSD) for LINX messages.
• Developed new XML Schema for Crew Shift Allocations and TOPS Freight Train Consist messages; together with Service Catalogue documentation of Operational significance of the XML elements.
• Conducted analysis of Asset data in Ellipse and data in ORBIS (descoped by delivery timescales).
• Reverse Engineered an Entity Relationship model (ERD) - to analyse the Possessions database (PPS) and existing messages for suitability to provide Possession and Speed Restriction information for TM Systems; determining that existing messages were unsuitable for TM System requirements.
• Managed Data Profiling for LINX Inbound CS flows project - delivered by CSC using Informatica IDQ.
• Managed Data and Data Management requirements and resolved issues for LINX information flows.
• Coordinated weekly Data Meetings reviewing requirements and issues with: representatives from the 1st Deployment Routes; NR Business Analysts for the Routes; and the LINX Data Architect.
Development, Security, Workshops, It, SOA, Mainframe, Support, Implementation, Infrastructure, Testing, Network design, Architecture, Regulatory, Production, Enterprise, Workshop, IMS, Manager, Processes, Https, IBM MQ, Cloud, API, Oracle, XML, JSON, ITIL, Exchange, Database, Data management, C, Design, Deployment, Controlling, Consulting, Integration, Management, Test, Firewall, Network, Service
2011 - 2014
freelance
Consultant Technical Solutions Architect (Pre and Post Sales Consulting)
Azul Systems Inc.
May 2011 - Jun 2014
US-based vendor of Java SE compatible Java Virtual Machine (JVM) products.
Consultant Technical Solutions Architect (Pre and Post Sales Consulting)
• Successfully joined with no knowledge of Java Virtual Machine runtime internals, became SME on Zing JVM; created sales and training documentation and presentations, for customers and consultants.
• Remote role, working and travelling from home office base. Responsible for all technical aspects of the UK, EMEA, APAC and Latin America business - remote, direct and indirect technical presales consulting; managing proof of concept pilots; working with international partner and ISV organisations; training colleagues and partners; coordinating implementations; ensuring customer adoption and satisfaction; specifying roadmap enhancements; and speaking at international technical conferences.
• Analysed customer architectures and managed successful proof-of-concept trials into live production with customers and prospects across EMEA for applications in different industries, including: Sea Ferry Online Booking and Check-in; Online Retail; Sea Port and Container Terminal Authority; Financial Trading and Risk Analysis for major global Banks; Trading Exchanges; Customer Support and Contact Centre Services; Mobile and Telecom. Advising on Linux OS kernel and VMware performance tuning for Zing.
• Collaborated with international vendor organisations to validate and deliver non-stop performance and ultra-low latency improvements for their products with Zing; managing trials on Linux OS's to validate Zing's Java Virtual Machine with all kinds of ISV applications encompassing Big Data Analytics, AWS & Azure Cloud, SaaS, Financial Trading Exchanges, Algorithmic Trading, FIX, Low-latency Messaging.
• Created innovative Zing Consultant documentation. Worked with Azul Engineering on specifying and testing usability, UI and feature improvements for Zing monitoring and performance tools.
• Developed customer training presentations for Zing and its tools; and delivered training webinars to customer management and technical teams in US and Europe via WebEx resulting in a multiyear, multimillion-dollar licensing deal with a major global bank.
• Developed and delivered a dozen WebEx training sessions for training Azul's support staff in US, Europe, Russia and India on Zing JVM deployment, troubleshooting and tuning best practices; and tuning of underlying technologies in various Linux Kernels, Server BIOS and hardware platforms (real and Virtual).
• Developed internal training for Azul support staff to be able to support Azul's new Zulu Open Source licensed JVM product on MS Windows Server and Azure; facilitating its introduction into the market.
• Developed Zing Quick Start consulting and training package as a service to be sold by sales team.
US-based vendor of Java SE compatible Java Virtual Machine (JVM) products.
Consultant Technical Solutions Architect (Pre and Post Sales Consulting)
• Successfully joined with no knowledge of Java Virtual Machine runtime internals, became SME on Zing JVM; created sales and training documentation and presentations, for customers and consultants.
• Remote role, working and travelling from home office base. Responsible for all technical aspects of the UK, EMEA, APAC and Latin America business - remote, direct and indirect technical presales consulting; managing proof of concept pilots; working with international partner and ISV organisations; training colleagues and partners; coordinating implementations; ensuring customer adoption and satisfaction; specifying roadmap enhancements; and speaking at international technical conferences.
• Analysed customer architectures and managed successful proof-of-concept trials into live production with customers and prospects across EMEA for applications in different industries, including: Sea Ferry Online Booking and Check-in; Online Retail; Sea Port and Container Terminal Authority; Financial Trading and Risk Analysis for major global Banks; Trading Exchanges; Customer Support and Contact Centre Services; Mobile and Telecom. Advising on Linux OS kernel and VMware performance tuning for Zing.
• Collaborated with international vendor organisations to validate and deliver non-stop performance and ultra-low latency improvements for their products with Zing; managing trials on Linux OS's to validate Zing's Java Virtual Machine with all kinds of ISV applications encompassing Big Data Analytics, AWS & Azure Cloud, SaaS, Financial Trading Exchanges, Algorithmic Trading, FIX, Low-latency Messaging.
• Created innovative Zing Consultant documentation. Worked with Azul Engineering on specifying and testing usability, UI and feature improvements for Zing monitoring and performance tools.
• Developed customer training presentations for Zing and its tools; and delivered training webinars to customer management and technical teams in US and Europe via WebEx resulting in a multiyear, multimillion-dollar licensing deal with a major global bank.
• Developed and delivered a dozen WebEx training sessions for training Azul's support staff in US, Europe, Russia and India on Zing JVM deployment, troubleshooting and tuning best practices; and tuning of underlying technologies in various Linux Kernels, Server BIOS and hardware platforms (real and Virtual).
• Developed internal training for Azul support staff to be able to support Azul's new Zulu Open Source licensed JVM product on MS Windows Server and Azure; facilitating its introduction into the market.
• Developed Zing Quick Start consulting and training package as a service to be sold by sales team.
Office, Service, Engineering, Open source, Support, Usability & UX, Testing, Hardware, Telecom, Monitoring, Windows, Server, International, Feature, Risk analysis, Production, Booking, Tuning, Online, Usability, Linux, AWS, Azure, Retail, Big Data, Training, UI, VMware, Java, Cloud, Deployment, Saas, Consulting, Management, Analytics, Windows server, Sales
2010 - 2010
freelance
Consultant Solutions Architect
Keane UK Limited.
Venture Capital firm Jul-Oct 2010
US consulting company engaged by a Venture Capital firm to develop a new reporting and management solution to replace a vast array of Excel spreadsheets for their Emerging Markets VC Investment Funds' portfolios.
Consultant Solutions Architect
• Analysed and proposed different software architectures for implementing the new solution to manage the transactions and general expenses for the investment portfolios.
• Designed, wrote specs and managed the implementation of the new User Interface (UI) for querying, maintaining and capturing new operational data to support the highly complex report outputs from the new database.
• Managed the development, testing and implementation of the .NET and SQL Server application by onshore and offshore teams from Keane's India resource pool.
• Liaised with the client's investment business staff and carried out unit testing, UAT and user training.
US consulting company engaged by a Venture Capital firm to develop a new reporting and management solution to replace a vast array of Excel spreadsheets for their Emerging Markets VC Investment Funds' portfolios.
Consultant Solutions Architect
• Analysed and proposed different software architectures for implementing the new solution to manage the transactions and general expenses for the investment portfolios.
• Designed, wrote specs and managed the implementation of the new User Interface (UI) for querying, maintaining and capturing new operational data to support the highly complex report outputs from the new database.
• Managed the development, testing and implementation of the .NET and SQL Server application by onshore and offshore teams from Keane's India resource pool.
• Liaised with the client's investment business staff and carried out unit testing, UAT and user training.
Sql, Excel, SQL Server, Training, UI, Database, Consulting, Management, Net, Support, Offshore, Implementation, Testing, Development, Software, Server
2010 - 2010
freelance
Consultant Solutions Architect
Cambridge University Press.
Mar 2010
Delivering Digital Services Programme - a new global business and sales model requiring a robust LMS and corporate license manager architecture to bring to market an innovative cutting-edge e-Learning solution.
Consultant Solutions Architect
Engaged to deliver the holistic federated access control requirements to provide the capability for the business to flexibly expand from the first customer implementation that was a global multi-site institution, to support smaller scale specialised training companies; and from an initial B2B sales model to B2C web-based selling, social media and a customer-for-life model in the longer term.
• Developed an understanding of the application solutions requiring a Single Sign On (SSO) federated identity and access management (IAM) control system for the new cloud-based global business and sales model comprising: the Learning Management System (LMS) running on AWS (Amazon Web Services - PaaS, IaaS); the new project in analysis phase for Salesforce.com (SaaS); and multiple Back Office systems in international territories.
• Facilitated and contributed to workshops analysing and scoping business processes for Salesforce.com and the IAM system - held with key business stakeholders in sales, customer service, order fulfilment and finance - reporting and crosschecking with the steering group.
• Evaluated access control requirements and reviewed RFP's and conducted workshops with steering group to review the short-listed commercial IAM system against the proposal from CUP's off shore development team in Manila. Recommended the RightSuite Identity Management SaaS solution from Atypon Systems.
Delivering Digital Services Programme - a new global business and sales model requiring a robust LMS and corporate license manager architecture to bring to market an innovative cutting-edge e-Learning solution.
Consultant Solutions Architect
Engaged to deliver the holistic federated access control requirements to provide the capability for the business to flexibly expand from the first customer implementation that was a global multi-site institution, to support smaller scale specialised training companies; and from an initial B2B sales model to B2C web-based selling, social media and a customer-for-life model in the longer term.
• Developed an understanding of the application solutions requiring a Single Sign On (SSO) federated identity and access management (IAM) control system for the new cloud-based global business and sales model comprising: the Learning Management System (LMS) running on AWS (Amazon Web Services - PaaS, IaaS); the new project in analysis phase for Salesforce.com (SaaS); and multiple Back Office systems in international territories.
• Facilitated and contributed to workshops analysing and scoping business processes for Salesforce.com and the IAM system - held with key business stakeholders in sales, customer service, order fulfilment and finance - reporting and crosschecking with the steering group.
• Evaluated access control requirements and reviewed RFP's and conducted workshops with steering group to review the short-listed commercial IAM system against the proposal from CUP's off shore development team in Manila. Recommended the RightSuite Identity Management SaaS solution from Atypon Systems.
Finance, Social, Processes, Manager, Access management, Web, International, Office, Amazon, Development, RFP, Implementation, Support, Workshops, Architecture, Service, Social Media, Sales, Customer service, Management, Web Services, E-learning, Saas, Salesforce, Cloud, Amazon Web Services, B2C, Training, B2B, B2B Sales, AWS
2010 - 2010
freelance
Consultant Solutions Architect
Thus Limited.
Jan-Mar 2010
Moving to Salesforce.com and to a new Target Operating Model (TOM) post-acquisition by Cable&Wireless Worldwide (CWW), Thus Limited were defining new business processes and migrating and integrating existing Telecom & ISP data from Sales (SalesLogix), Marketing, Order Provisioning, Support and Portal systems.
Consultant Solutions Architect
Engaged to revise the strategy and accelerate the delivery of the migration data model and staging database; requiring data cleansing and consolidation of legacy and live data into a 'best case' master data model.
• Changed migration strategy from a To-Be data model to provide a consolidated As Is migration model.
• Researched free and open source tools for data model diagram development.
• Joined data from different database sources and many Excel spreadsheets with many mismatched, missing and unmatchable data fields.
• Managed the Glasgow and Birmingham located data team to develop the As-Is master data model and populate the migration staging database by refactoring the existing data warehouse and ETL processes.
• Worked with senior stakeholders to rationalise the To Be requirements; and clearly documented these for the Salesforce.com design team.
• Instigated and managed a simplified Issue Register to ensure that no issues, questions from the business, or "parked" requirements were ignored or lost.
• Ran workshop to present migration data model and the new To-Be requirements to Salesforce.com team.
• Successfully delivered the project to aggressive timescales.
Moving to Salesforce.com and to a new Target Operating Model (TOM) post-acquisition by Cable&Wireless Worldwide (CWW), Thus Limited were defining new business processes and migrating and integrating existing Telecom & ISP data from Sales (SalesLogix), Marketing, Order Provisioning, Support and Portal systems.
Consultant Solutions Architect
Engaged to revise the strategy and accelerate the delivery of the migration data model and staging database; requiring data cleansing and consolidation of legacy and live data into a 'best case' master data model.
• Changed migration strategy from a To-Be data model to provide a consolidated As Is migration model.
• Researched free and open source tools for data model diagram development.
• Joined data from different database sources and many Excel spreadsheets with many mismatched, missing and unmatchable data fields.
• Managed the Glasgow and Birmingham located data team to develop the As-Is master data model and populate the migration staging database by refactoring the existing data warehouse and ETL processes.
• Worked with senior stakeholders to rationalise the To Be requirements; and clearly documented these for the Salesforce.com design team.
• Instigated and managed a simplified Issue Register to ensure that no issues, questions from the business, or "parked" requirements were ignored or lost.
• Ran workshop to present migration data model and the new To-Be requirements to Salesforce.com team.
• Successfully delivered the project to aggressive timescales.
Marketing, Design, Excel, Database, Data Warehouse, Salesforce, ETL, Sales, Open source, Support, Wireless, Telecom, Development, Workshop, Portal, Processes
2009 - 2009
freelance
Consultant Technical Architect
Sema4 Europe Ltd.
July 2009
Sema4 provides Private Equity, Technology and Business Advisory Services to venture capital, legal, corporate, government and research organisations around the globe.
Consultant Technical Architect (due-diligence)
Engaged to carry out a high-level technical due-diligence for potential acquisition of a software company and its products, by Sema4's client a private equity firm.
• Carried out study and analysis of documents and reviewed with the CEO and the Director of Technology of the software company.
• Analysed technology, architecture, product management and roadmap development process.
• Reviewed the development process and methodologies, testing procedures, build procedures and deployment platform support.
• Reviewed documentation standards, version control and security and penetration testing of builds.
• Reviewed source code security for disaster recovery and business continuity.
• Reviewed support team and software tools; and how much effort is required for implementation and production support per customer.
• Identified issue with ISO 9001 status not being supported by a continuous process improvement methodology; and that the CEO and Director of Technology were unaware of relevant process maturity models such as CMMI (Capability Maturity Model Integration) or ISO 15504 (SPICE).
• Identified potential Issues caused by Open Source, 3rd Party Licensing, and use of .NET Managed Code.
• Delivered a well-received Executive Overview report outlining areas for concern or further examination.
Sema4 provides Private Equity, Technology and Business Advisory Services to venture capital, legal, corporate, government and research organisations around the globe.
Consultant Technical Architect (due-diligence)
Engaged to carry out a high-level technical due-diligence for potential acquisition of a software company and its products, by Sema4's client a private equity firm.
• Carried out study and analysis of documents and reviewed with the CEO and the Director of Technology of the software company.
• Analysed technology, architecture, product management and roadmap development process.
• Reviewed the development process and methodologies, testing procedures, build procedures and deployment platform support.
• Reviewed documentation standards, version control and security and penetration testing of builds.
• Reviewed source code security for disaster recovery and business continuity.
• Reviewed support team and software tools; and how much effort is required for implementation and production support per customer.
• Identified issue with ISO 9001 status not being supported by a continuous process improvement methodology; and that the CEO and Director of Technology were unaware of relevant process maturity models such as CMMI (Capability Maturity Model Integration) or ISO 15504 (SPICE).
• Identified potential Issues caused by Open Source, 3rd Party Licensing, and use of .NET Managed Code.
• Delivered a well-received Executive Overview report outlining areas for concern or further examination.
Technology, Production, Software, Development, Ceo, Testing, Implementation, Support, Open source, Product Management, Security, Architecture, Net, Management, Integration, Deployment, Research
2009 - 2009
freelance
Consultant Technical Architect
CS Technology Limited.
Apr-May 2009
CS Technology (CST), a technology-agnostic consulting firm, were contracted by PricewaterhouseCoopers (PwC) to produce the high-level design and business case for a new Technical Architecture, Data Centre and HQ building for a major Investment Bank in Administration - 'Lehman Brothers International (Europe)' - to support a multi-year process to recover and manage clients' assets of 100's of billions in US dollars.
Consultant Technical Architect
Engaged by CST to accelerate and influence the development of the new technical strategy.
• Reviewed and enhanced the work of TATA Consultants (TCS) against the CST requirements in order to accelerate the analysis of the applications portfolio (with Java, Oracle, Sybase and Microsoft SQL Server and .NET technologies).
• Analysed requirements for Resilience, Disaster Recovery (DR), and Business Continuity to identify and map new RTO and RPO timescales with senior business stakeholders.
• Defined server architectures for managing virtualised workloads from existing inventory, using IBM BladeCenter servers for processing, Sun SPARC servers for Sybase and Oracle databases, and HP for MS SQL Server, AD, File and Print workplace requirements.
• Collaborated with TATA specialist to scope, design and map initial BladeCenter VM processing models.
• Worked with senior stakeholders, PwC and the TATA Practice head to understand data volume requirements and develop alternative data storage models and data migration strategies for different Disaster Recovery and Business Continuity alternatives.
• Recommended purchase of 100's of Terabytes of new storage rather than lift-and-shift as the optimal and longer-lasting option for the data storage solution.
• Evaluated storage efficiency, performance and costs between NetApp and EMC and recommended NetApp FAS technology. Developed cost models for the business case; collaborating with NetApp's sales team.
• Delivered relevant sections, supporting graphics and costs into the final nine-figure business case.
CS Technology (CST), a technology-agnostic consulting firm, were contracted by PricewaterhouseCoopers (PwC) to produce the high-level design and business case for a new Technical Architecture, Data Centre and HQ building for a major Investment Bank in Administration - 'Lehman Brothers International (Europe)' - to support a multi-year process to recover and manage clients' assets of 100's of billions in US dollars.
Consultant Technical Architect
Engaged by CST to accelerate and influence the development of the new technical strategy.
• Reviewed and enhanced the work of TATA Consultants (TCS) against the CST requirements in order to accelerate the analysis of the applications portfolio (with Java, Oracle, Sybase and Microsoft SQL Server and .NET technologies).
• Analysed requirements for Resilience, Disaster Recovery (DR), and Business Continuity to identify and map new RTO and RPO timescales with senior business stakeholders.
• Defined server architectures for managing virtualised workloads from existing inventory, using IBM BladeCenter servers for processing, Sun SPARC servers for Sybase and Oracle databases, and HP for MS SQL Server, AD, File and Print workplace requirements.
• Collaborated with TATA specialist to scope, design and map initial BladeCenter VM processing models.
• Worked with senior stakeholders, PwC and the TATA Practice head to understand data volume requirements and develop alternative data storage models and data migration strategies for different Disaster Recovery and Business Continuity alternatives.
• Recommended purchase of 100's of Terabytes of new storage rather than lift-and-shift as the optimal and longer-lasting option for the data storage solution.
• Evaluated storage efficiency, performance and costs between NetApp and EMC and recommended NetApp FAS technology. Developed cost models for the business case; collaborating with NetApp's sales team.
• Delivered relevant sections, supporting graphics and costs into the final nine-figure business case.
Business Case, Processing, EMC, Sybase, Data Storage, International, Server, Storage, Development, Support, Technology, Architecture, Design, Net, Sales, Consulting, Print, Microsoft SQL Server, Microsoft SQL, Oracle, SQL Server, Administration, Java, Sql
2009 - 2009
job
independent consulting company
Amsphere Limited.
Their client was an Education Examination Awarding Body wishing to acquire a new core business solution and the company and team developing the product.
Consultant Technical Architect (due-diligence) and Business Analyst
Engaged to provide functional, non functional, operational and architectural due-diligence of the SAAS solution and its development company against the acquiring organisation's business requirements.
• Analysed industry study reports, client's previous new solution proposals, and the e Assessment Software documentation.
• Reviewed current and future business requirements; and engaged in workshops with the end-client's senior stakeholders to scope the requirements for the report. Developed evaluation questionnaire.
• Carried out 3-day on-site visit; meeting with the vendor's Technical Director and Solutions Architect to review questionnaire and evaluate their Agile development practices and the design integrity of their SaaS solution and (a multi-tier 'onion skin' layered services architecture developed in an Agile environment with: - .NET, C#; Secure SQL Server 2005; Stored Procedures; IIS; Web Services infrastructure and API; and Adobe ActionScript / Flash browser based front end applications).
• Examined technical architecture of product for capability to allow development of new features such as ETL, data synchronisation and integration with other solutions; particularly SAP ERP and CRM.
• Reviewed roadmap and evaluated proposed Data Model for new Data Warehouse and reporting features. Evaluated the solution against requirements for scalability; resilience and business continuity.
• Identified strengths, highlighted weaknesses and missing features.
• Finished relevant sections and delivered report recommending purchase.
Consultant Technical Architect (due-diligence) and Business Analyst
Engaged to provide functional, non functional, operational and architectural due-diligence of the SAAS solution and its development company against the acquiring organisation's business requirements.
• Analysed industry study reports, client's previous new solution proposals, and the e Assessment Software documentation.
• Reviewed current and future business requirements; and engaged in workshops with the end-client's senior stakeholders to scope the requirements for the report. Developed evaluation questionnaire.
• Carried out 3-day on-site visit; meeting with the vendor's Technical Director and Solutions Architect to review questionnaire and evaluate their Agile development practices and the design integrity of their SaaS solution and (a multi-tier 'onion skin' layered services architecture developed in an Agile environment with: - .NET, C#; Secure SQL Server 2005; Stored Procedures; IIS; Web Services infrastructure and API; and Adobe ActionScript / Flash browser based front end applications).
• Examined technical architecture of product for capability to allow development of new features such as ETL, data synchronisation and integration with other solutions; particularly SAP ERP and CRM.
• Reviewed roadmap and evaluated proposed Data Model for new Data Warehouse and reporting features. Evaluated the solution against requirements for scalability; resilience and business continuity.
• Identified strengths, highlighted weaknesses and missing features.
• Finished relevant sections and delivered report recommending purchase.
Software, Stored procedures, Workshops, Analyst, IIS, Flash, Adobe, Infrastructure, Development, Architecture, Actionscript, Organization, Server, Web, Scalability, Assessment, SQL Server 2005, Data Warehouse, Sql, SQL Server, API, CRM, SAP, Agile development, Agile, ERP, Design, C, ETL, Saas, Consulting, Web Services, Integration, Net
2007 - 2008
freelance
Technical Manager, EMEA (Solutions Architect / Business Analyst / Pre and Post Sales Consultant)
StrongMail Systems.
2007 - 2008
Technical Manager, EMEA (Solutions Architect / Business Analyst / Pre and Post Sales Consultant)
Recruited as second European employee alongside the Managing Director to develop the business in the UK and EMEA in a start-up situation.
Generated sufficient revenue and leads to justify the growth of the headcount from 2 to 6 in six months.
• Analysed customers' business and technical requirements working with their senior stakeholders in Marketing and IT to deliver proposals in UK and Europe for StrongMail's hardware appliance infrastructure solutions and SaaS software solutions.
• Coordinated and managed EMEA post sales implementation projects using US and EMEA personnel; including hardware shipping and delivery, customer implementation planning, and issue resolution.
• Developed and delivered plans, RFI/RFP, sales proposals, presentations, tailored HTML email demonstrations to International prospects - via WebEx, face-to-face meetings and conference calls.
• Derived business requirements and specified new reports in Salesforce.com to support management of EMEA sales (leads, trials, quotations, bonuses), hardware appliance delivery logistics and implementation.
Technical Manager, EMEA (Solutions Architect / Business Analyst / Pre and Post Sales Consultant)
Recruited as second European employee alongside the Managing Director to develop the business in the UK and EMEA in a start-up situation.
Generated sufficient revenue and leads to justify the growth of the headcount from 2 to 6 in six months.
• Analysed customers' business and technical requirements working with their senior stakeholders in Marketing and IT to deliver proposals in UK and Europe for StrongMail's hardware appliance infrastructure solutions and SaaS software solutions.
• Coordinated and managed EMEA post sales implementation projects using US and EMEA personnel; including hardware shipping and delivery, customer implementation planning, and issue resolution.
• Developed and delivered plans, RFI/RFP, sales proposals, presentations, tailored HTML email demonstrations to International prospects - via WebEx, face-to-face meetings and conference calls.
• Derived business requirements and specified new reports in Salesforce.com to support management of EMEA sales (leads, trials, quotations, bonuses), hardware appliance delivery logistics and implementation.
Analyst, Manager, UP, International, Software, Shipping, Hardware, RFP, Infrastructure, Implementation, Marketing, Support, Growth, It, Sales, Management, Saas, Salesforce, HTML/CSS/Javascript, Html
2001 - 2002
job
UK Technical Director
Divine Inc.
2001 - 2002
Large US-based, global software, consulting, SaaS and managed services organisation. Enterprise Portals, Content Delivery (publish/subscribe), Document and Content Management, Collaboration, Knowledge Management and Search - built around a ground-breaking XML and Web Services SOA.
UK Technical Director (Pre and Post Sales Consulting)
Recruited to build and manage Consulting, Presales and Customer Services to drive sales.
• Managed senior customer relationships, analysed requirements and performed Gap Analysis.
• Developed successful sales proposal, Service Level Agreement (SLA) and project plan for integration of Divine Portal Content Delivery SaaS into Barclays Capital Group CRM (£750,000 for 1,500 users). Managed implementation team; migrating mid-project to Divine's new Web Services based Portal.
• Planned and managed successful trials and support of multi-site and multi-server implementation of collaboration platform (MindAlign) for ING Barings globally; and for ABN Amro in London and Amsterdam.
• Developed successful sales proposal, SLA and project plan for supply of US hosted managed service delivering 9,000 individual external news feeds and digital content into portal website for FT.com.
• Improved operational resource management. Enhanced bid and proposal processes.
• Sourced in-house infrastructure capabilities and set up IaaS third-party relationships for UK pilot trials.
Large US-based, global software, consulting, SaaS and managed services organisation. Enterprise Portals, Content Delivery (publish/subscribe), Document and Content Management, Collaboration, Knowledge Management and Search - built around a ground-breaking XML and Web Services SOA.
UK Technical Director (Pre and Post Sales Consulting)
Recruited to build and manage Consulting, Presales and Customer Services to drive sales.
• Managed senior customer relationships, analysed requirements and performed Gap Analysis.
• Developed successful sales proposal, Service Level Agreement (SLA) and project plan for integration of Divine Portal Content Delivery SaaS into Barclays Capital Group CRM (£750,000 for 1,500 users). Managed implementation team; migrating mid-project to Divine's new Web Services based Portal.
• Planned and managed successful trials and support of multi-site and multi-server implementation of collaboration platform (MindAlign) for ING Barings globally; and for ABN Amro in London and Amsterdam.
• Developed successful sales proposal, SLA and project plan for supply of US hosted managed service delivering 9,000 individual external news feeds and digital content into portal website for FT.com.
• Improved operational resource management. Enhanced bid and proposal processes.
• Sourced in-house infrastructure capabilities and set up IaaS third-party relationships for UK pilot trials.
Support, Processes, UP, Portal, Enterprise, Search, Web, Server, Organization, Software, Infrastructure, Resource management, Implementation, CRM, SOA, Website, Service, Sales, Content, Management, Integration, Web Services, Consulting, Saas, Content Management, XML
1997 - 2001
job
Technical Manager / Technical Solutions Architect / Product Manager (Pre and Post Sales)
Intersolv/Merant.
(now Progress DataDirect & Microfocus) 1997 - 2001
Technical Manager / Technical Solutions Architect / Product Manager (Pre and Post Sales)
Headhunted to key role in the International Business Development Group. Reported to the Vice President and General Manager. Responsible for all technical and service issues in EMEA, Latin America and Asia.
• Supported growth in annual gross revenues from $5.3 million to $12.4 million.
• Identified and drove a $100,000 deal with UNISYS to pay for early porting of Oracle8 ODBC driver resulting in initial 1200 licenses, with potential for 40,000+ OEM licences (worth $2 million).
• Recruited, trained and managed team of senior technical consultants located in different countries; providing pre and post sales for Dimensions(TM) Continuous Delivery Software Change Management.
Technical Manager / Technical Solutions Architect / Product Manager (Pre and Post Sales)
Headhunted to key role in the International Business Development Group. Reported to the Vice President and General Manager. Responsible for all technical and service issues in EMEA, Latin America and Asia.
• Supported growth in annual gross revenues from $5.3 million to $12.4 million.
• Identified and drove a $100,000 deal with UNISYS to pay for early porting of Oracle8 ODBC driver resulting in initial 1200 licenses, with potential for 40,000+ OEM licences (worth $2 million).
• Recruited, trained and managed team of senior technical consultants located in different countries; providing pre and post sales for Dimensions(TM) Continuous Delivery Software Change Management.
Business development, Change management, Product Manager, Management, Sales, Service, Growth, Development, Software, International, Manager, Asia, President
1994 - 1997
freelance
Managing Consultant / Product Manager
CACI Limited.
Headhunted to the Ingres Consulting team by the UK Consulting Director. Responsible for Desktop products, Ingres database, Ingres 4GL and GUI products; carrying out hands-on design and client design reviews, implementation, and code audits.
Product Manager for a commercial software product "CACI/UpFront" - a complex GUI development environment - directed product strategy and recruited and managed development and support team.
• Generated direct revenues of over $90,000 and 1,500 additional licences from a customisation project for Willis Corroon; designing and developing many new valuable, saleable features for the main product.
• Achieved sales of 5,000 licenses in year 1 (1996), taking revenues over $1.25 million, of which $900,000 was through Channel Partners.
Product Manager for a commercial software product "CACI/UpFront" - a complex GUI development environment - directed product strategy and recruited and managed development and support team.
• Generated direct revenues of over $90,000 and 1,500 additional licences from a customisation project for Willis Corroon; designing and developing many new valuable, saleable features for the main product.
• Achieved sales of 5,000 licenses in year 1 (1996), taking revenues over $1.25 million, of which $900,000 was through Channel Partners.
Design, Database, Consulting, Product Manager, Sales, Support, Implementation, Development, Software, Manager
1989 - 1994
freelance
Principal Consultant (Strategic Technology Group)
Computer Associates.
(Pre and Post Sales Consulting)
The global "guru" for Windows4GL/OpenROAD the company's flagship Object Oriented GUI; developed and delivered training for staff, partners and customers; chief technical authority of choice in £1m+ sales campaigns, scoring major wins for large SQL Relational database/functionality projects for finance, government, commerce and the armed forces; also working closely with Systems Integration partners.
• Database design and Object Oriented 4GL programming language (Windows4GL/OpenRoad) implementation consulting, auditing and support in all business sectors.
• National Vulcan Insurance - Performed remedial consulting: managed business stakeholders, introduced change control, revised GUI standards, put implementation project back on track and delivered system on-time and to customer satisfaction - client won a "Best User of IT award".
• Avon & Somerset Police information system - Strategic Technical Consultant to consortium led by ICL.
• Barclays Bank - Technical advice and guidance supporting teams using Ingres/Windows4GL to develop the Bank Branch client application and building interfaces to Barclays' legacy application multi-tier messaging infrastructure system (£4 million for development phase alone).
• Tower Mountain Software, USA. Delivered advice and guidance on converting their Investment Banking Forex application to Ingres Windows4GL. Developed a source code conversion program in Windows4GL.
• Royal Navy - Designed GUI standards of supply chain application for refurbishment of Trident Nuclear Submarine materiel using Ingres and Windows4GL.
• UK Citizen's Charter - GUI interface design standards and prototypes using Ingres Windows4GL.
The global "guru" for Windows4GL/OpenROAD the company's flagship Object Oriented GUI; developed and delivered training for staff, partners and customers; chief technical authority of choice in £1m+ sales campaigns, scoring major wins for large SQL Relational database/functionality projects for finance, government, commerce and the armed forces; also working closely with Systems Integration partners.
• Database design and Object Oriented 4GL programming language (Windows4GL/OpenRoad) implementation consulting, auditing and support in all business sectors.
• National Vulcan Insurance - Performed remedial consulting: managed business stakeholders, introduced change control, revised GUI standards, put implementation project back on track and delivered system on-time and to customer satisfaction - client won a "Best User of IT award".
• Avon & Somerset Police information system - Strategic Technical Consultant to consortium led by ICL.
• Barclays Bank - Technical advice and guidance supporting teams using Ingres/Windows4GL to develop the Bank Branch client application and building interfaces to Barclays' legacy application multi-tier messaging infrastructure system (£4 million for development phase alone).
• Tower Mountain Software, USA. Delivered advice and guidance on converting their Investment Banking Forex application to Ingres Windows4GL. Developed a source code conversion program in Windows4GL.
• Royal Navy - Designed GUI standards of supply chain application for refurbishment of Trident Nuclear Submarine materiel using Ingres and Windows4GL.
• UK Citizen's Charter - GUI interface design standards and prototypes using Ingres Windows4GL.
Banking, LED, USA, Software, Insurance, Development, Infrastructure, Implementation, Support, It, Design, Technology, Finance, Sales, Integration, Database design, Consulting, Database, Training, Sql
1976 - 1989
job
software developer, training and consulting services vendor
International Computers Limited.
1976 - 1989
UK-based, global hardware manufacturer, software developer, training and consulting services vendor.
Regional Senior Consultant (Pre and Post Sales Consulting)
Strategic level "Key Consultant", pre and post sales consulting in software, technology and infrastructure strategy including: several generations of mainframe architectures and Operating Systems; UNIX SVR4; other mini-computing and micro-computing environments; graphical development environments and code generation; Entity Relationship data modelling (ERD); and logical and physical database design (ISAM, CODASYL IDMSX and Ingres Relational SQL databases.)
• Analysed business requirements with customer stakeholders at all levels of seniority and across all industry verticals.
• Elicited and analysed requirements, planned projects, implementation testing and delivery roll-out.
• Planned and delivered database migration, ETL and hardware/software platform migration projects.
• Technical Architect in multimillion-pound deals for hardware and software solutions.
• Analyst, Designer and Project Manager developing client transaction processing database applications with teams of ICL and client staff.
- Carried out data modelling workshops with senior business stakeholders to develop Entity Relationship data models (ERD and business process information data flows; performed logical and physical database design; implemented and tuned performance of OLTP, n-tier Transaction Processing database applications.
• Member of the Product Strategy Groups for a number of commercial software products.
UK-based, global hardware manufacturer, software developer, training and consulting services vendor.
Regional Senior Consultant (Pre and Post Sales Consulting)
Strategic level "Key Consultant", pre and post sales consulting in software, technology and infrastructure strategy including: several generations of mainframe architectures and Operating Systems; UNIX SVR4; other mini-computing and micro-computing environments; graphical development environments and code generation; Entity Relationship data modelling (ERD); and logical and physical database design (ISAM, CODASYL IDMSX and Ingres Relational SQL databases.)
• Analysed business requirements with customer stakeholders at all levels of seniority and across all industry verticals.
• Elicited and analysed requirements, planned projects, implementation testing and delivery roll-out.
• Planned and delivered database migration, ETL and hardware/software platform migration projects.
• Technical Architect in multimillion-pound deals for hardware and software solutions.
• Analyst, Designer and Project Manager developing client transaction processing database applications with teams of ICL and client staff.
- Carried out data modelling workshops with senior business stakeholders to develop Entity Relationship data models (ERD and business process information data flows; performed logical and physical database design; implemented and tuned performance of OLTP, n-tier Transaction Processing database applications.
• Member of the Product Strategy Groups for a number of commercial software products.
Workshops, Manager, Processing, Software, Development, Hardware, Testing, Infrastructure, Implementation, Analyst, Mainframe, Developer, Design, Technology, Sales, Database design, Consulting, Unix, ETL, Database, Training, Project Manager, Sql
My education
University of Wolverhampton
BSc, Computer Science
BSc, Computer Science
n/a
Associates, Quality Management Process
Associates, Quality Management Process
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