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Garry Tonner
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Language
English
Fluently
French
Good
Italian
Good
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My experience
2016 - ?
job
GLOBAL PROGRAMME MANAGER/DIRECTOR
DIMENSION DATA LTD/NTT Ltd., INTERNATIONAL PROGRAMME OFFICE.
Implements a portfolio of global programmes for business IT services transformation and infrastructure refresh to NTT clients including HSBC, KPMG, Monsanto, SC Johnson, Ocean Network Express, Brookfield Asset Management, EY and Goldman Sachs. Accountable for the management of Global teams comprising 5-30 members. Establishing programme designs for communication, client benefit realisation, budget design, resource allocation, and supplier integration along with in-depth contract management between business units and suppliers.
Contributions:
* Managed stakeholder relationships and supplier dependencies across internal levels and various customer organisations.
* Delivered strategies on operational and business transition benefit by supporting process and programme structure development.
* Collaborated across different organisations the integration of services providing the delivery of Skype for Business, Global network change, Global voice service refresh, Windows 10 change, and cloud services provision.
Contributions:
* Managed stakeholder relationships and supplier dependencies across internal levels and various customer organisations.
* Delivered strategies on operational and business transition benefit by supporting process and programme structure development.
* Collaborated across different organisations the integration of services providing the delivery of Skype for Business, Global network change, Global voice service refresh, Windows 10 change, and cloud services provision.
Asset Management, Manager, Express, Skype for business, Development, Infrastructure, Transformation, It, Cloud services, Design, Network, Service, Contract management, Windows, Management, Integration, Cloud, Budget
2015 - 2015
job
PROGRAMME MANAGER, LEGAL AID AGENCY (LAA)
MINISTRY OF JUSTICE (UK GOVERNMENT) LEGAL AID AGENCY.
FUTURE IT SYSTEMS (FITS) ALIGNMENT
Tasked with the alignment to the overall Ministry of Justice Programme that was to deliver significant changes to the delivery of IT services that included SIAM and security across all MoJ agencies. Provided expert advice on programme management structures and the distribution of products through collaborations with senior business representatives in aligning the LAA TOM to the proposed FITS model.
Contributions:
* Pooled together a team of technical architects to drive design forums for mapping solutions to business requirements.
* Clarified scope and dependencies of projects for LAA application hosting, data centre relocation, voice and video, network, EUCS/Print, and the integration of service development and support through a SIAM model needed for LAA delivery.
Tasked with the alignment to the overall Ministry of Justice Programme that was to deliver significant changes to the delivery of IT services that included SIAM and security across all MoJ agencies. Provided expert advice on programme management structures and the distribution of products through collaborations with senior business representatives in aligning the LAA TOM to the proposed FITS model.
Contributions:
* Pooled together a team of technical architects to drive design forums for mapping solutions to business requirements.
* Clarified scope and dependencies of projects for LAA application hosting, data centre relocation, voice and video, network, EUCS/Print, and the integration of service development and support through a SIAM model needed for LAA delivery.
Design, Video, Print, Integration, Management, Service, Network, Security, It, Hosting, Support, Development, Manager
2012 - 2014
job
PROGRAMME MANAGER, CLOUD PLATFORM IMPLEMENTATION - SECURITY SERVICE TENANT
CISCO SYSTEMS.
Designed and implemented a programme to create Cisco's new multi-tenant platform for Cloud Web Security products with delivery to 3M users and customers such as US Banks, RBS, GE, and national government agencies. Delivered new infrastructure projects supporting Cisco's product tenants to 22 Global data centres supplying services to enterprise and SME level customers and TOM in support of internal and external customer requirements. Introduced programme benefits that increased margins and operational flexibility aligning Cloud strategies for new security services. Drafted initial designs for a project to implement a PMO for the CWS Business Unit and added a challenging programme change for the requirement of millions of users through an agreement for a new deal with the New Zealand Government (Ministry of Education).
Contributions:
* Used Agile and Waterfall methodologies to manage internal/external teams of 29 with various component expertise in diverse geographical locations.
* Worked in conjunction with the Product Manager and Solutions Architect to deliver the design of the data centre's new architecture that included physical, logical networks, and compute stacks.
* Designed and managed the complete RFP process aligning with Cisco procurement standards and implemented end-to-end tower delivery processes through the project into business as usual.
* Integrated external supplier tasks for the delivery of data centres that included physical installation, network, storage, platform, infrastructure tooling, QA, application delivery, security, penetration testing, and final QA release.
Contributions:
* Used Agile and Waterfall methodologies to manage internal/external teams of 29 with various component expertise in diverse geographical locations.
* Worked in conjunction with the Product Manager and Solutions Architect to deliver the design of the data centre's new architecture that included physical, logical networks, and compute stacks.
* Designed and managed the complete RFP process aligning with Cisco procurement standards and implemented end-to-end tower delivery processes through the project into business as usual.
* Integrated external supplier tasks for the delivery of data centres that included physical installation, network, storage, platform, infrastructure tooling, QA, application delivery, security, penetration testing, and final QA release.
Security, Processes, Manager, Enterprise, Web, Storage, RFP, Testing, Infrastructure, Implementation, Support, Design, Architecture, Network, Service, QA, PMO, Product Manager, Procurement, Cisco, Cloud, Agile
2009 - 2012
temp
PROGRAMME MANAGER EASTERN HEMISPHERE IT TRANSITION PROJECTS
BAKER HUGHES.
(CONTRACT)
Managed eight project managers with delivery to 48 sites in 27 countries and a £18M programme consisting of 40 projects for application integration and development. Refreshed the data centre and infrastructure to integrate and create new locations in the European, African, Russian/Caspian Regions as well as the integration of Agile and Waterfall methodologies to facilitate project deliverables. Influenced the PMO process design, the alignment of documents, and the progress of measurement gateways.
Contributions:
* Realigned business processes and the training of users to achieve operational cost savings in increased revenues.
* Implemented IPT connectivity and dial plans for each site ranging from 10 to 250 users based on the state of the local PSTN and cellular carrier networks.
Managed eight project managers with delivery to 48 sites in 27 countries and a £18M programme consisting of 40 projects for application integration and development. Refreshed the data centre and infrastructure to integrate and create new locations in the European, African, Russian/Caspian Regions as well as the integration of Agile and Waterfall methodologies to facilitate project deliverables. Influenced the PMO process design, the alignment of documents, and the progress of measurement gateways.
Contributions:
* Realigned business processes and the training of users to achieve operational cost savings in increased revenues.
* Implemented IPT connectivity and dial plans for each site ranging from 10 to 250 users based on the state of the local PSTN and cellular carrier networks.
Design, Training, Agile, PMO, Integration, It, Infrastructure, Development, Russian, Process design, Manager, Processes, PSTN
2009 - 2009
job
PROJECT MANAGER
THE SYMBIAN FOUNDATION.
Played a pivotal in the full lifecycle delivery of strategic business and technology projects as part of the complex start-up programme of the Symbian Foundation through collaborations with business stakeholders and third-party suppliers. Used tailored agile processes to guide the delivery of the programme and managed RFP and RFQ processes identifying critical suppliers providing the best value for applications and support for the network infrastructure.
Contributions:
* Spearheaded the design and delivery of the infrastructure for the Symbian OS build and test network.
* Created an internal sandpit, selected and negotiated contracts for an external managed hosted data centre environment using Virtual Servers (ESX VMware) based on Windows and Linux platforms.
Contributions:
* Spearheaded the design and delivery of the infrastructure for the Symbian OS build and test network.
* Created an internal sandpit, selected and negotiated contracts for an external managed hosted data centre environment using Virtual Servers (ESX VMware) based on Windows and Linux platforms.
Technology, Processes, Manager, UP, Contracts, Guide, RFP, Infrastructure, Support, Design, Network, Windows, Test, Contracts, VMware, Agile, Project Manager, Linux
2008 - 2008
temp
IT PROGRAMME MANAGER (CONTRACT)
SYMBIAN SOFTWARE LTD.
Accountable for eight staff members and a network of third-party suppliers to implement networking and server infrastructure changes in India, Japan, China, Korea, the USA, and the UK. Managed an extensive project portfolio, phased rationalisation of Symbian in-house servers for virtualisation, and RFP processes for network and data centre selection.
Contributions:
* Refreshed and relocated the Global IT infrastructure for Symbian (project portfolio valued at £6M).
* Transitioned to a dedicated off-site data centre collocation facility in Powergate, West London virtualisation to minimise lift and shift requirements.
Contributions:
* Refreshed and relocated the Global IT infrastructure for Symbian (project portfolio valued at £6M).
* Transitioned to a dedicated off-site data centre collocation facility in Powergate, West London virtualisation to minimise lift and shift requirements.
Networking, It infrastructure, Network, It, Infrastructure, RFP, Server, China, USA, Manager, Processes
2006 - 2008
job
PROJECT/PROGRAMME MANAGER
BMI.
Manager
2005 - 2005
job
PROJECT MANAGER
NSC GLOBAL/ ACCENTURE/THAMES WATER CONSULTANCY/UTILITIES.
Project Manager, Manager
2004 - 2005
job
PROJECT MANAGER
OXFAM.
Project Manager, Manager
2003 - 2004
job
MISSION RELOCATION PROGRAMME MANAGER
USAID MADAGASCAR GOVERNMENT.
Manager
2002 - 2003
job
OWNER/BUSINESS PROGRAMME MANAGER/DIRECTOR
KIMTEC LTD CONSULTANCY.
Manager
1992 - 2001
job
OPERATIONS DIRECTOR
USAID MALAWI US GOVERNMENT.
My education
?
-
2014
Open University
Bachelors, Business Studies
Bachelors, Business Studies
?
-
2014
Oxford University
PMP, N/a
PMP, N/a
?
-
2001
City AND Guilds
N/a, Teamwork & Management Skills
N/a, Teamwork & Management Skills
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