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0
jobs
Partnership Manager
Ed Smith
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Ambitious Partnerships Manager passionate about driving results at mission-led ventures. Experienced in seeking out, negotiating, on-boarding and growing commercial partnerships, fostering a long-term win-win
set-up with each partner. Resilient problem solver who uses creative thinking to find sustainable solutions quickly. Multi-industry and multi-disciplinary experience, able to empathise and collaborate with a broad set
of external and internal stakeholders across different business cultures.
set-up with each partner. Resilient problem solver who uses creative thinking to find sustainable solutions quickly. Multi-industry and multi-disciplinary experience, able to empathise and collaborate with a broad set
of external and internal stakeholders across different business cultures.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - ?
job
Partnerships Manager
DROVER LIMITED.
High-growth VC backed tech start-up offering flexible, all-in car subscriptions to tech-savvy consumers; I joined during its first
recruitment drive. It has grown to 150 staff, doubling turnover year on year. Part of the team that oversaw growth from 250 live
subscriptions to 3,500. Responsible for growing supplier accounts, partnership relations and business development.
Partnerships Manager 1 and a half years
§ Sold commercial opportunities to new and existing partnerships, working individually and within a team. Increased supply
of vehicles to maintain company growth targets, introducing 500 new vehicles to Drover's platform
§ Negotiated rates and secured the first batch of electric cars (50) to help secure a key commercial opportunity with Uber to capitalise on new government emission regulations relating to the Private Hire sector
§ Ensuring the availability of at least 100 cars across London at any given time listed on our website, provided via 90 micro
and SME partnerships
§ Implemented new strategic approach focusing on key accounts to build more scalable business relationships and persuading them to increase investment in cars
§ Hosted regular meetings with partners to ensure company objectives are met, developing joint business plans for growth.
On-boarded 15 new supply partnerships to the company.
§ Continually mapping out potential partners in Hubspot (CRM system), approaching them and setting up meetings for
senior management
§ Creating quarterly supply growth forecasts and recording results via Google Sheets
Operations Manager 6 months
§ Tasked with the day-to-day operational management of our largest commercial supply partner (a Europcar subsidiary) and also supported our SME and micro partners in an operational capacity
§ Oversaw growth from 50 live subscriptions to 500 on the key account working collaboratively alongside them to ensure
internal processes at Drover and Europcar subsidiary worked in tandem. This involved the implementation of processes to ensure correct cars were booked amongst sales and customer service teams.
§ Accurate processing and amending of bookings to tight hourly deadlines
§ Partnered with the Product team to improve features as we transitioned to working with a large partner from a previous
strategy of working solely with SME and micro businesses and used Customer Service experience to share necessary
feedback such as advising the correct documentation required before listing any car on the website - reducing booking
cancellations a week to 5% or under from originally 30% on average whilst maintaining growth.
Customer Experience Associate 1 year
§ Problem solving of customer issues, up-selling where appropriate and processing bookings on company in-house built
CRM database
§ Friendly, can-do attitude overcoming the early obstacles of being a new disruptive entrant to market whilst internal
structures were still being formalised
Additional responsibilities of note
§ Helped shape our branding and visual identity as part of an internal working group working with a world-class brand
agency
§ Selected to participate in workshops with a specialist agency to define the company's purpose, mission, vision and core
values and create a culture deck
§ Project managed branded printed collateral for clients/customers
recruitment drive. It has grown to 150 staff, doubling turnover year on year. Part of the team that oversaw growth from 250 live
subscriptions to 3,500. Responsible for growing supplier accounts, partnership relations and business development.
Partnerships Manager 1 and a half years
§ Sold commercial opportunities to new and existing partnerships, working individually and within a team. Increased supply
of vehicles to maintain company growth targets, introducing 500 new vehicles to Drover's platform
§ Negotiated rates and secured the first batch of electric cars (50) to help secure a key commercial opportunity with Uber to capitalise on new government emission regulations relating to the Private Hire sector
§ Ensuring the availability of at least 100 cars across London at any given time listed on our website, provided via 90 micro
and SME partnerships
§ Implemented new strategic approach focusing on key accounts to build more scalable business relationships and persuading them to increase investment in cars
§ Hosted regular meetings with partners to ensure company objectives are met, developing joint business plans for growth.
On-boarded 15 new supply partnerships to the company.
§ Continually mapping out potential partners in Hubspot (CRM system), approaching them and setting up meetings for
senior management
§ Creating quarterly supply growth forecasts and recording results via Google Sheets
Operations Manager 6 months
§ Tasked with the day-to-day operational management of our largest commercial supply partner (a Europcar subsidiary) and also supported our SME and micro partners in an operational capacity
§ Oversaw growth from 50 live subscriptions to 500 on the key account working collaboratively alongside them to ensure
internal processes at Drover and Europcar subsidiary worked in tandem. This involved the implementation of processes to ensure correct cars were booked amongst sales and customer service teams.
§ Accurate processing and amending of bookings to tight hourly deadlines
§ Partnered with the Product team to improve features as we transitioned to working with a large partner from a previous
strategy of working solely with SME and micro businesses and used Customer Service experience to share necessary
feedback such as advising the correct documentation required before listing any car on the website - reducing booking
cancellations a week to 5% or under from originally 30% on average whilst maintaining growth.
Customer Experience Associate 1 year
§ Problem solving of customer issues, up-selling where appropriate and processing bookings on company in-house built
CRM database
§ Friendly, can-do attitude overcoming the early obstacles of being a new disruptive entrant to market whilst internal
structures were still being formalised
Additional responsibilities of note
§ Helped shape our branding and visual identity as part of an internal working group working with a world-class brand
agency
§ Selected to participate in workshops with a specialist agency to define the company's purpose, mission, vision and core
values and create a culture deck
§ Project managed branded printed collateral for clients/customers
Workshops, Manager, Processes, UP, Processing, Booking, Google sheets, Google, Development, Implementation, Growth, Hubspot, Business development, It, Recruitment, Website, Service, Sales, Customer service, Management, Database, Customer experience, CRM, Branding
2013 - 2016
temp
Contract work in Administration
HANDLE RECRUITMENT & PULSE LIMITED.
for companies; ASOS, Sony PlayStation, Wagamama, KoolKrew Design. Delivering a strong
organisation, accuracy and efficiency on project work from legal cases to design project completions
§ Accurate and prompt data-entry, strong organisational and professional communication skills whilst completing work in short timescales, adapting quickly to new database software systems
organisation, accuracy and efficiency on project work from legal cases to design project completions
§ Accurate and prompt data-entry, strong organisational and professional communication skills whilst completing work in short timescales, adapting quickly to new database software systems
Design, Administration, Database, Software, Organization
2010 - 2013
job
Retail Assistant & Store Manager
URBAN OUTFITTERS & ALBAM CLOTHING.
at Albam Clothing
§ Managed and trained store of 5 part-time employees providing team support, excellent customer service, and maintaining
sales targets at Albam Clothing
§ Managed stock counts and movement of stock to and from the store, liaised with owners on progress, built from experience on several store assistant positions
§ Managed and trained store of 5 part-time employees providing team support, excellent customer service, and maintaining
sales targets at Albam Clothing
§ Managed stock counts and movement of stock to and from the store, liaised with owners on progress, built from experience on several store assistant positions
Retail, Customer service, Sales, Service, Support, Manager
2008 - 2010
job
Marketing Assistant
PICKLIVE LIMITED.
Football betting startup; tasked with supporting the Marketing Manager within a small company for customer acquisition
and retention via social media and media partnerships. Administrative support and data-entry of football statistics
and retention via social media and media partnerships. Administrative support and data-entry of football statistics
Social Media, Marketing, Statistics, Support, Retention, Manager, Social
2008 - 2008
job
Runner
BURBERRY.
Supported the Creative Media team on set and in the office, providing research to help forthcoming seasonal promotion,
on-set assistance and liaising between teams of daily tasks
on-set assistance and liaising between teams of daily tasks
Research, Researcher, Office
2007 - 2007
job
Administrator/Office Assistant
MENCAP.
Supported the internal business IT Support Desk team with delegation of support tickets and resolving where possible
It support, It, Support, Office, Administrator
My education
2003
-
2006
The Nottingham Trent University
Bachelors, Design Management for the Creative Industries
Bachelors, Design Management for the Creative Industries
n/a
Secondary, N/a
Secondary, N/a
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