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Senior
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jobs
Social media, marketing, PR and community management all in one spot
Sam Murray
,
Cambridge, United Kingdom
Experience
Other titles
Skills
I'm offering
Tech-savvy and solutions-focused Community Manager in Gaming/Tech. Expert/Influencer status in the Gaming/Livestreaming space. Collaborative communicator with outstanding interpersonal skills. Strong aptitude for resolving disputes, solving problems, and creating practical solutions to overcome obstacles. Capable of managing/moderating online communities. Highly motivated with a proven ability to work on own initiative. Continuous improvement mindset with a passion for personal and professional growth. History of managing budgets, increasing revenue growth, and fostering relationships.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
job
Community Manager
Mad Fellows Games.
Orchestrate community management activities to drive sales revenue, enhance user experience, and resolve issues as the team's sole marketing resource.
Key Contributions:
• Conceptualised and deployed innovative marketing programmes and designed product features such as the full game soundtrack "drum-through" on Monstercat's livestreaming channels and Twitch front page exposure.
• Contributed to numerous workstreams as an adaptable team player including event planning, quality assurance, product planning, and investor relations.
Key Contributions:
• Conceptualised and deployed innovative marketing programmes and designed product features such as the full game soundtrack "drum-through" on Monstercat's livestreaming channels and Twitch front page exposure.
• Contributed to numerous workstreams as an adaptable team player including event planning, quality assurance, product planning, and investor relations.
Marketing, User Experience, Event planning, Event, Management, Sales, Quality assurance, Investor relations, Community, Planning, Manager
2012 - ?
job
CEO & Founder
Senshudo.
Established this entity with the aim of providing tools and solutions to improve the livestreaming and gaming communities.
Key Contributions:
• Deployed analytical tools and creative e-commerce solutions following intensive research, strategy planning, and community engagement.
• Conducted comprehensive interviews with leading figures in the gaming world at events such as E3 and EGX to track, analyse, and synthesise core industry trends.
• Held position of Editor-In-Chief with oversight for all journalism and reporting aspects of the business while contributing unique and insightful content.
Key Contributions:
• Deployed analytical tools and creative e-commerce solutions following intensive research, strategy planning, and community engagement.
• Conducted comprehensive interviews with leading figures in the gaming world at events such as E3 and EGX to track, analyse, and synthesise core industry trends.
• Held position of Editor-In-Chief with oversight for all journalism and reporting aspects of the business while contributing unique and insightful content.
Research, E-commerce, Content, Ceo, Community, Planning, Founder
2012 - ?
freelance
Freelance Influencer/Content Creator
Freelance.
Leveraged position of influence within the gaming community to promote suitable content, products, and services while representing the interests of global gamers.
Key Contributions:
• Produced and starred in a Twitch podcast series and developed a well-received Udemy course specialising in the livestreaming space.
• Facilitated and managed large-scale Discord communities.
Key Contributions:
• Produced and starred in a Twitch podcast series and developed a well-received Udemy course specialising in the livestreaming space.
• Facilitated and managed large-scale Discord communities.
Podcast, Content, Community
2019 - 2019
job
Community Manager
Automaton Games.
2019
Held accountability for community management and full marketing ownership across two game titles. Collaborated with numerous stakeholders to achieve objectives.
Key Contributions:
• Created innovative and engaging content leading to a 300% increase in engagement while working within the terms of an NDA.
• Established and grew a significant follower base and secured a strong reputation as an influential industry insider, trendsetter, and thought leader.
• Turned around a previously toxic community and established an engaging and welcoming atmosphere for all community members.
PROFESSIONAL EXPERIENCE, CONTINUED
Held accountability for community management and full marketing ownership across two game titles. Collaborated with numerous stakeholders to achieve objectives.
Key Contributions:
• Created innovative and engaging content leading to a 300% increase in engagement while working within the terms of an NDA.
• Established and grew a significant follower base and secured a strong reputation as an influential industry insider, trendsetter, and thought leader.
• Turned around a previously toxic community and established an engaging and welcoming atmosphere for all community members.
PROFESSIONAL EXPERIENCE, CONTINUED
Marketing, Management, Content, Community, Manager
2015 - 2019
job
Global Client Services & Technical Support Manager, Mtivity
unknown.
• Worked on a remote basis to design and deliver internal and external training packages with a mandate to drive client acquisition and retention in competitive and highly complex markets.
• Fostered collaborative relationships with client using exceptional interpersonal skills to resolve issues and disputes while ensuring outstanding levels of satisfaction.
• Facilitated the development and rollout of operating processes and procedures to maintain consistency, efficiency, and productivity throughout the business.
• Fostered collaborative relationships with client using exceptional interpersonal skills to resolve issues and disputes while ensuring outstanding levels of satisfaction.
• Facilitated the development and rollout of operating processes and procedures to maintain consistency, efficiency, and productivity throughout the business.
Design, Training, Support, Development, Retention, Manager, Processes
2014 - 2015
job
Senior Solar Advisor, Hanergy
unknown.
• Provided diligent advice, guidance, and support for the creation of a novel brand identity of this business in a new and untested trading environment including numerous challenges and obstacles along the way.
• Amassed a significant customer base using exceptional PR, marketing, and branding expertise.
• Developed an incentive-based marketing framework to encourage word-of-mouth marketing and strong customer acquisition.
• Amassed a significant customer base using exceptional PR, marketing, and branding expertise.
• Developed an incentive-based marketing framework to encourage word-of-mouth marketing and strong customer acquisition.
Marketing, Branding, Pr, Word, Support, Framework
2010 - 2012
job
Editor/Proofreader/PR Manager, Enjoymmo
unknown.
• Spearheaded an eight-person live support team with responsibility for ticketing, live chat, and email correspondence.
• Maintained smooth operations across a portfolio of six web-based games simultaneously.
• Used interpersonal skills to deliver customer support and troubleshooting services while editing and proofreading content.
• Maintained smooth operations across a portfolio of six web-based games simultaneously.
• Used interpersonal skills to deliver customer support and troubleshooting services while editing and proofreading content.
Pr, Proofreading, Content, Support, Web, Manager
2008 - 2010
job
Founder, Sans-Pareil
PUBLICATIONS & THOUGHT LEADERSHIP.
Secured a c. 20% increase in sales and awareness for a product and developed strategic alliances/key contacts within the industry to negotiate and purchase advertising space in a shopping portal.
PUBLICATIONS & THOUGHT LEADERSHIP
• Debunking poor networking practices: https://medium.com/@Squallmuzza/why-i-dont-supportsmallstreamers-related-stream-teams-da1720ef85d2
• Salvaging a toxic community: https://medium.com/@Squallmuzza/turning-toxic-into-terrific-salvaging-a-community-827492725435
• Free livestreaming tips: https://twitter.com/Squallmuzza/status/1022054924811677696
• Paid livestreaming course: https://www.udemy.com/the-complete-guide-to-twitch-streaming/
PUBLICATIONS & THOUGHT LEADERSHIP
• Debunking poor networking practices: https://medium.com/@Squallmuzza/why-i-dont-supportsmallstreamers-related-stream-teams-da1720ef85d2
• Salvaging a toxic community: https://medium.com/@Squallmuzza/turning-toxic-into-terrific-salvaging-a-community-827492725435
• Free livestreaming tips: https://twitter.com/Squallmuzza/status/1022054924811677696
• Paid livestreaming course: https://www.udemy.com/the-complete-guide-to-twitch-streaming/
Advertising, Networking, C, Leadership, Sales, Twitter, Community, Streaming, Guide, Portal, Founder
My education
William Edwards School AND Sports College
Secondary, Level 2 Sales Certification
Secondary, Level 2 Sales Certification
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