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Senior
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jobs
Strong talent acquisition, HR and proofreading professional
Emma Taylor
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I'm a people person - trilingual in English, French & Spanish I'm a qualified English language teacher with strong translation skills, particularly English <> French / French <> English.
I'm also a talent acquisition professional - I can help you with your recruitment needs across the globe, and my HR expertise means that I can assist you with policy & handbook writing, guidelines, and establishing your HR processes.
I'm also a talent acquisition professional - I can help you with your recruitment needs across the globe, and my HR expertise means that I can assist you with policy & handbook writing, guidelines, and establishing your HR processes.
Markets
United Kingdom
Language
German
Good
English
Fluently
Spanish
Fluently
French
Fluently
Portuguese
Good
Chinese (Mandarin)
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2018 - ?
job
People & Culture Manager
MarcoPolo Learning.
● Serve as the MarcoPolo cultural voice managing mental health, employee wellbeing,
events, and employee engagement to name a few
● Spearhead clear internal communications across multiple geographic locations
● Support the business through driving culture-related policies, ensuring these are duly
implemented and administered across the business
● Define and support MarcoPolo Learning's EVP strategy
● Manage MarcoPolo Learning's employer branding
● Manage the entire employee lifecycle: from the interview process, onboarding,
performance management, employee experience and progression through to offboarding
● Map out diversity & inclusion best practice relying on analytics and market awareness
● Support people operations, defining and refining processes
● Full cycle recruitment for open roles (grew engineering team from 3 to 11 employees)
● Maintain high levels of employee engagement, utilising tools to measure, track and enhance when needed (engagement rating improved from 37% in month 2 to 86% in month 10)
● Support the performance management agenda and bridge the gap between high
performance and strong culture
● Support continuous improvement across organisation design as business continues to evolve
● Carry out HR administrative tasks where needed including talent attraction and payroll
● Management and maintenance of HRS & ATS platforms
events, and employee engagement to name a few
● Spearhead clear internal communications across multiple geographic locations
● Support the business through driving culture-related policies, ensuring these are duly
implemented and administered across the business
● Define and support MarcoPolo Learning's EVP strategy
● Manage MarcoPolo Learning's employer branding
● Manage the entire employee lifecycle: from the interview process, onboarding,
performance management, employee experience and progression through to offboarding
● Map out diversity & inclusion best practice relying on analytics and market awareness
● Support people operations, defining and refining processes
● Full cycle recruitment for open roles (grew engineering team from 3 to 11 employees)
● Maintain high levels of employee engagement, utilising tools to measure, track and enhance when needed (engagement rating improved from 37% in month 2 to 86% in month 10)
● Support the performance management agenda and bridge the gap between high
performance and strong culture
● Support continuous improvement across organisation design as business continues to evolve
● Carry out HR administrative tasks where needed including talent attraction and payroll
● Management and maintenance of HRS & ATS platforms
Employee Engagement, Processes, Manager, Organization, Health, Support, Recruitment, Engineering, Onboarding, Design, Employer branding, Analytics, Management, Continuous improvement, Performance Management, Interview, Branding
2018 - 2018
freelance
Talent Assistant (FTC)
Triptease.
Triptease is an international travel SaaS company, with their HQ based in London as well as offices in New York and Singapore.
● Recruitment for roles at varying levels across all departments - Customer Success,
Sales, Technology, Marketing, Finance and across all 3 offices incl. headhunting for
senior positions
● Responsible for the Onboarding process - induction sessions, company and HR
induction, welcome email and buddy system
● Responsible for putting together training schedules and training content for specific
departments (i.e. Sales, Customer Success, Finance etc.)
● Production of contracts and offer letters across 3 continents
● Involved in supporting and coaching staff following promotions
● Involved in payroll process
● Responsible for company events such as Games Day, Pitch Idol, quarterly celebrations
● Recruitment for roles at varying levels across all departments - Customer Success,
Sales, Technology, Marketing, Finance and across all 3 offices incl. headhunting for
senior positions
● Responsible for the Onboarding process - induction sessions, company and HR
induction, welcome email and buddy system
● Responsible for putting together training schedules and training content for specific
departments (i.e. Sales, Customer Success, Finance etc.)
● Production of contracts and offer letters across 3 continents
● Involved in supporting and coaching staff following promotions
● Involved in payroll process
● Responsible for company events such as Games Day, Pitch Idol, quarterly celebrations
Marketing, Coaching, Training, Saas, Content, Sales, Finance, Onboarding, Technology, Recruitment, International, Headhunting, Production, Contracts
2016 - 2018
job
Executive Temporaries Consultant
Reed.
Joined Reed on the graduate scheme as a Consultant for Marketing & Creative. Promoted to Senior and then Executive Consultant within 9 months, billing £151,111 in my first year.
● Successfully placing candidates in temporary positions within a short time frame in a
variety of positions within the business support, marketing & creative spheres
● Writing job advertisements for website and social media
● Screening and interviewing candidates both over the phone and face to face
● Successfully placing candidates in temporary positions within a short time frame in a
variety of positions within the business support, marketing & creative spheres
● Writing job advertisements for website and social media
● Screening and interviewing candidates both over the phone and face to face
Social Media, Marketing, Writing, Website, Support, Social, Recruitment, Talent acquisition, Interviewing candidates, Recruiter
2014 - 2016
job
Front Office / Guest Relations
The Ritz-Carlton, Abama, Tenerife.
- induction and training of new interns and employees
● Guest Relations learning coach - induction and training for new interns and employees
● Line Manager for the call centre team, incl. scheduling shifts, checking task sheets and reviewing work (5 employees)
● Check in and check out procedures, dealing with cash and card transactions
● Cross training completed as Rooms Controller and Housekeeping
● Stay planning for VIP guests
● Voluntarily providing English lessons to employees
● Guest Relations learning coach - induction and training for new interns and employees
● Line Manager for the call centre team, incl. scheduling shifts, checking task sheets and reviewing work (5 employees)
● Check in and check out procedures, dealing with cash and card transactions
● Cross training completed as Rooms Controller and Housekeeping
● Stay planning for VIP guests
● Voluntarily providing English lessons to employees
Training, Coach, Office, Planning, Manager, Receptionist, Event planning, Travel coordinator
2012 - 2012
project
Internal Communications Intern
Syngenta SA.
The University of Manchester
Internal communication, Communication, Digital communication, Newsletters
2009 - 2011
freelance
French & English Teacher, ais
International School, Basel.
(summer only)
My education
2013
-
2014
Swiss Hotel Management School
N/a, PGD
N/a, PGD
2011
-
2012
Nanjing University
N/a, N/a
N/a, N/a
2009
-
2013
The University of Manchester
Bachelors, Chinese and Spanish
Bachelors, Chinese and Spanish
2006
-
2009
Lycée Jean Mermoz
HighSchoolOrEquivalent, N/a
HighSchoolOrEquivalent, N/a
2002
-
2006
Collège de Hégenheim
HighSchoolOrEquivalent, N/a
HighSchoolOrEquivalent, N/a
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