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Strong marketing profile specialized in personal branding
Laura Badea
,
Bucharest, Romania
Experience
Other titles
Skills
I'm offering
I am an enthusiastic person looking for developing my skills in the content writing area, as I graduated from Communication and Public Relations University, with a master’s degree in Latin American Studies and fluent in three languages, I am a motivated person, able to meet deadlines and work under pressure.
I am interested in interpersonal and intercultural communication and I can easily interpret a text.
I am interested in interpersonal and intercultural communication and I can easily interpret a text.
Markets
United Kingdom
Language
German
Good
English
Fluently
Spanish
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - ?
job
Support Renewals Advisor
Oracle.
(Romania)
- Ensuring the successful renewal of Support Service Contracts
- Contacting customers to ensure POs are issued prior to the expiration of their contracts
- Acting as a customer liaison for all Premier Support Service's questions with the ability to build solid
relationships
- Handling any resulting queries that the customers may have about their contracts
- Promptly handling and solving customer objections and complaints
- Performing contract maintenance as requested by Customers such as contact changes,
address/site updates
- Ensuring customers' questions are answered and POs are received and processed for all support
renewals
- Managing exceptions for customers with issues that may delay or impact renewals
- Educating the customers to renew their support online and promoting the advantages of renewing
online
- Avoiding cancellations request by meeting the customer needs
- Ensuring the successful renewal of Support Service Contracts
- Contacting customers to ensure POs are issued prior to the expiration of their contracts
- Acting as a customer liaison for all Premier Support Service's questions with the ability to build solid
relationships
- Handling any resulting queries that the customers may have about their contracts
- Promptly handling and solving customer objections and complaints
- Performing contract maintenance as requested by Customers such as contact changes,
address/site updates
- Ensuring customers' questions are answered and POs are received and processed for all support
renewals
- Managing exceptions for customers with issues that may delay or impact renewals
- Educating the customers to renew their support online and promoting the advantages of renewing
online
- Avoiding cancellations request by meeting the customer needs
Contracts, Service, Support, Pos, SOLID, Performing, Online, Contracts
2016 - 2016
job
Media Analyst
Klarmedia.
(Romania)
- reading press releases and broadcast coverage and assesing whether stories and news are
favorable to clients
- sumarising data at the end of projects
- ensuring set deadlines are met
- translate documents (english-romanian; romanian-english)
- prioritising the articles and broadcast news
- reading press releases and broadcast coverage and assesing whether stories and news are
favorable to clients
- sumarising data at the end of projects
- ensuring set deadlines are met
- translate documents (english-romanian; romanian-english)
- prioritising the articles and broadcast news
Analyst
2015 - 2015
internship
Internship
Centrade Romania.
(Romania)
Internship
My education
n/a
Masters, General
Masters, General
San Sebastian University
N/a, Education Abroad
N/a, Education Abroad
SNSPA University
Bachelors, Management, Marketing, Public Relations (Minor in English)
Bachelors, Management, Marketing, Public Relations (Minor in English)
university I learned how
HighSchoolOrEquivalent, Organisation
HighSchoolOrEquivalent, Organisation
Gh.M.Murgoci College
N/a, N/a
N/a, N/a
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