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Digital Senior Account/Project Manager
Jennie Parry
,
Bury, United Kingdom
Experience
Other titles
Skills
I'm offering
An enthusiastic and passionate Senior Account/Project Manager hybrid with over 10 years’ experience working with cross-functional, multi-project team resources to ensure efficient and effective solutions are delivered according to defined scope, time and cost parameters.
A confident communicator and facilitator, adept at translating technical and creative requirements to build collaborative relationships with key stakeholders. Demonstrates the strategic ability to be responsive, proactive, scrutinise and challenge to deliver best-in-class solutions and exceed expectations.
A confident communicator and facilitator, adept at translating technical and creative requirements to build collaborative relationships with key stakeholders. Demonstrates the strategic ability to be responsive, proactive, scrutinise and challenge to deliver best-in-class solutions and exceed expectations.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Full time contractor
Available
My experience
2019 - ?
job
Project Manager
I-COM.
I-COM is an award winning full service digital marketing agency, specialising in ecommerce, legal and recruitment sectors. I manage the development of websites on platforms that include Concrete5 CRM and Magento. I also work closely with the PPC, content and SEO teams to deliver website enhancements for our retained clients that include JMW Solicitors, Lanes Group and Stress Free Print.
Key responsibilities:
● Management of digital projects and ad hoc requirements
● Capturing requirements for project scope
● Traffic management/resourcing of design and development team
● Project planning and implementation
● Quality assurance/testing
Key responsibilities:
● Management of digital projects and ad hoc requirements
● Capturing requirements for project scope
● Traffic management/resourcing of design and development team
● Project planning and implementation
● Quality assurance/testing
Management, Winning, Manager, Concrete5, Development, Testing, Implementation, Quality Assurance, Recruitment, Website, Service, Content, Digital Marketing, Print, Magento, PPC, Websites, CRM, Project Manager, Ecommerce, Seo, Design, Marketing
2018 - 2019
job
Senior Account Manager
Mobedia.
Mobedia is a Manchester based full service agency, specialising in web and app development, film, animation and print. My day to day responsibilities included strategic planning for key accounts, project management of multi-channel campaigns, supervision/mentoring of the Account/Operations team and management of ongoing feedback loops.
My clients included Wallgreen Boots Alliance, Volkswagen, Suzuki, Escapology and AQA. Projects delivered include website/microsite design and builds, eLearning courses, app builds and web project optimisation and enhancements.
Key responsibilities:
● Building strong, trusting client relationships with stakeholders
● Project planning and implementation
● Lead day to day support of clients as a primary point of contact
● Project owner within the agency
● Planning and management of internal resource - creative/research/UX/development/QA teams
● Quality assurance/control of campaign deliverables
● Campaign reporting and analytics
● Project health check reporting (internal/external)
● Working with external suppliers e.g. API developers
My clients included Wallgreen Boots Alliance, Volkswagen, Suzuki, Escapology and AQA. Projects delivered include website/microsite design and builds, eLearning courses, app builds and web project optimisation and enhancements.
Key responsibilities:
● Building strong, trusting client relationships with stakeholders
● Project planning and implementation
● Lead day to day support of clients as a primary point of contact
● Project owner within the agency
● Planning and management of internal resource - creative/research/UX/development/QA teams
● Quality assurance/control of campaign deliverables
● Campaign reporting and analytics
● Project health check reporting (internal/external)
● Working with external suppliers e.g. API developers
Optimization, Manager, Campaign, Web, App, Health, Development, Supervision, Implementation, Support, Quality Assurance, Website, Service, QA, Design, Analytics, Management, Movie, Mentoring, Strategic Planning, Account Manager, Print, App development, Research, UX, Animation, API, Project Management
2016 - 2017
job
Digital Project Manager / Digital Producer
Modern English Digital.
I ran projects and campaigns from the ideas stage though to go live and campaign optimisation. Projects included website design and build, microsites, animations, a native e-commerce app, bespoke Spotify applications, social media campaigns, custom code builds and digital reward campaigns.
I also designed and developed a suite of white label programs for TLC Marketing, which we rolled out across multiple markets. The purpose of these campaigns was to minimise conversation of users' reward claims in order to maximise revenue generated on each project. Other projects included Corporate Partnership Rewards schemes for HSBC (global) and Payment Sense.
Key responsibilities:
● Management of definition of proposed scope of project and estimation of budgets
● Project kick off meetings to capture requirements and document final scope of work
● Project resource planning to define project plan and timescales of campaign deliverables
● Management of project milestones, change management and closure of phases
● Client management via Basecamp and status calls
● Quality assurance and direction regarding creative/UX/UI/development
● Post project evaluation and wash up meetings
Key achievements:
● IPM Awards 2018 Silver for Filippo Berio
● Prolific North Digital Website 2018 for Foo Fighters Mixtape
● Prolific North Digital / Social Media Campaign 2017 for Foo Fighters Glastonbury launch
● Big Chip Awards 2017 - Best Digital Marketing/Branding Campaign for Foo Fighters
Key accounts: TLC Marketing (UK, USA, Canada & IE), MEC Manchester, Foo Fighters and Sony Music.
I also designed and developed a suite of white label programs for TLC Marketing, which we rolled out across multiple markets. The purpose of these campaigns was to minimise conversation of users' reward claims in order to maximise revenue generated on each project. Other projects included Corporate Partnership Rewards schemes for HSBC (global) and Payment Sense.
Key responsibilities:
● Management of definition of proposed scope of project and estimation of budgets
● Project kick off meetings to capture requirements and document final scope of work
● Project resource planning to define project plan and timescales of campaign deliverables
● Management of project milestones, change management and closure of phases
● Client management via Basecamp and status calls
● Quality assurance and direction regarding creative/UX/UI/development
● Post project evaluation and wash up meetings
Key achievements:
● IPM Awards 2018 Silver for Filippo Berio
● Prolific North Digital Website 2018 for Foo Fighters Mixtape
● Prolific North Digital / Social Media Campaign 2017 for Foo Fighters Glastonbury launch
● Big Chip Awards 2017 - Best Digital Marketing/Branding Campaign for Foo Fighters
Key accounts: TLC Marketing (UK, USA, Canada & IE), MEC Manchester, Foo Fighters and Sony Music.
Website, Social, UP, Go, Manager, USA, Direction, Native, Campaign, App, Music, Development, Quality Assurance, Digital Marketing, Producer, Optimization, Management, E-commerce, UI, Project Manager, UX, Branding, Change management, Design, Marketing, Social Media
2013 - 2015
job
Digital Producer / Digital Production Manager
Cheetham Bell JWT.
My role included project planning, producing technical documentation, estimating, proposals, new business support, design/responsive UX and QA/testing. Day to day I managed internal delivery for the Client Services Team on website design and build, microsite campaigns, project enhancements, eCRM, Facebook apps/widgets, custom code solutions, rich media (html5) display banners, social and paid search.
Key responsibilities:
● Project kick off meetings to capture requirements and document final scope of work
● Project resource planning to define project plan and timescales of delivery
● Attend regular client meetings and conference calls regarding project progress
● Management of project milestones, closure of phases and invoicing of the billing plan
● Quality assurance and direction regarding creative/UX/ UI output
● Post project evaluation and wash up meetings
● Input to integrated agency campaigns (print, TV, eCRM, programmatic, social, SEO etc.)
Key achievements:
● Managing a significant increase of digital workstreams which increased 400% YOY
● Developing an APi 'can tracker' solution for Thai Union Group
● Delivered multi language market websites for FMCG brands including John West
● All eCRM campaigns were migrated to responsive design
Key accounts: Dreams, Magnet Kitchens, Dr.Oekter, John West, Soreen, Taste Inc., Udi's Gluten Free.
Key responsibilities:
● Project kick off meetings to capture requirements and document final scope of work
● Project resource planning to define project plan and timescales of delivery
● Attend regular client meetings and conference calls regarding project progress
● Management of project milestones, closure of phases and invoicing of the billing plan
● Quality assurance and direction regarding creative/UX/ UI output
● Post project evaluation and wash up meetings
● Input to integrated agency campaigns (print, TV, eCRM, programmatic, social, SEO etc.)
Key achievements:
● Managing a significant increase of digital workstreams which increased 400% YOY
● Developing an APi 'can tracker' solution for Thai Union Group
● Delivered multi language market websites for FMCG brands including John West
● All eCRM campaigns were migrated to responsive design
Key accounts: Dreams, Magnet Kitchens, Dr.Oekter, John West, Soreen, Taste Inc., Udi's Gluten Free.
TV, Social, UP, Manager, Direction, Production, Responsive, Search, Programmatic, Technical documentation, Testing, FMCG, Support, Quality Assurance, Apps, Html5, Website, QA, Producer, Management, Responsive design, Print, UI, Facebook, Websites, UX, API, Seo, Design
2010 - 2013
job
Account Manager / Digital Lead
Amaze.
Digital Lead on the Co-op Food account in the Client Services Team, the role included project management and technical responsibilities. The BAU digital workstream included digital POS, website and promotion updates. I also worked in the Co-op offices two days a week which allowed to become part of their team. This opened up opportunities for projects not usually considered for Amaze.
I was also seconded to other Amaze accounts across the London, Brussels and Liverpool teams. My clients included FEB (the Belgium version of the CEI), CEFIC, Bridgestone Europe, EY and Cola-Cola Enterprises.
Key duties and responsibilities:
● Day to day client support of clients as a primary point of contact reporting to the Account Director
● Working onsite at the Co-op offices two days a week to maximise client collaboration
● Cross agency collaboration (15 agencies) and managing internal / external teams
● Quality assurance and direction regarding creative/UI output
● Post project evaluation and wash up meetings
I was also seconded to other Amaze accounts across the London, Brussels and Liverpool teams. My clients included FEB (the Belgium version of the CEI), CEFIC, Bridgestone Europe, EY and Cola-Cola Enterprises.
Key duties and responsibilities:
● Day to day client support of clients as a primary point of contact reporting to the Account Director
● Working onsite at the Co-op offices two days a week to maximise client collaboration
● Cross agency collaboration (15 agencies) and managing internal / external teams
● Quality assurance and direction regarding creative/UI output
● Post project evaluation and wash up meetings
Project Management, UI, Account Manager, Management, Website, Quality Assurance, Support, Pos, Direction, Manager, UP
2008 - 2010
job
Account Manager
Perfect Circle.
Perfect Circle is a full service communications agency which specialises in delivering behavioural change. My role within the agency was that of Account Manager; working with a portfolio of clients, developing and delivering marketing campaigns that produced measurable results.
The services offered by the agency included outdoor, POS, in-house POS/digital assets, e-commerce, email marketing, 3G app development, direct marketing, social marketing campaigns, PR, film, events and exhibition design and build.
Key duties and responsibilities:
● Complete management of all aspects of clients' projects
● Project managing of creative and technical/developments teams using structured approach
● Attending client meetings, building relationships with existing and new clients
● Interacting regularly with clients, reporting of project activities and progress
● Ensuring necessary actions are undertaken by the team and deadlines are met
● Analysis and research to develop highly targeted campaigns and projects
● Presenting strategic proposals to Director/Senior Management level
● Supporting New Business Team with pitch opportunities
● Active participation in the growth and development of new and existing accounts
● Preparation and submission of tender opportunities
● Evaluation of campaigns
● Copywriting and proof reading
Key Accounts: Burnage Media Arts College, NHS Heywood Middleton Rochdale, NHS Bury, NHS Manchester, NHS Stockport, NHS Trafford, & Angus Firth Design Ltd.
Key achievements: Finalist at the Global Social Marketing Awards 2010 for the Most Effective Creative Communications Campaign, for Burnage Media Arts College Social Marketing Campaign. NHS HMR dental campaign which delivered a 39% reduction in missed appointments; HPV and IAPT regional campaigns which were both firsts for the NHS nationally.
The services offered by the agency included outdoor, POS, in-house POS/digital assets, e-commerce, email marketing, 3G app development, direct marketing, social marketing campaigns, PR, film, events and exhibition design and build.
Key duties and responsibilities:
● Complete management of all aspects of clients' projects
● Project managing of creative and technical/developments teams using structured approach
● Attending client meetings, building relationships with existing and new clients
● Interacting regularly with clients, reporting of project activities and progress
● Ensuring necessary actions are undertaken by the team and deadlines are met
● Analysis and research to develop highly targeted campaigns and projects
● Presenting strategic proposals to Director/Senior Management level
● Supporting New Business Team with pitch opportunities
● Active participation in the growth and development of new and existing accounts
● Preparation and submission of tender opportunities
● Evaluation of campaigns
● Copywriting and proof reading
Key Accounts: Burnage Media Arts College, NHS Heywood Middleton Rochdale, NHS Bury, NHS Manchester, NHS Stockport, NHS Trafford, & Angus Firth Design Ltd.
Key achievements: Finalist at the Global Social Marketing Awards 2010 for the Most Effective Creative Communications Campaign, for Burnage Media Arts College Social Marketing Campaign. NHS HMR dental campaign which delivered a 39% reduction in missed appointments; HPV and IAPT regional campaigns which were both firsts for the NHS nationally.
Service, Social, Manager, Campaign, App, Development, Presenting, Exhibition design, Pos, Growth, Direct marketing, Marketing, Management, Pr, Movie, Account Manager, E-commerce, App development, Research, Email marketing, Copywriting, Design
2007 - 2008
job
Account Manager
Malcolm Birkett Photography.
Account Manager
Account Manager, Manager
1999 - 2007
job
Account Manager / Producer
Corporate AV Plc.
IT PACKAGES & SOFTWARE
● PHP: WordPress / Expression Engine / Concrete5 / Magento 1&2 / Custom PHP 5.7 & 7.1
● .Net: EpiServer / Umbreco / Sitecore / Taploma
● Jira / Confluence / Trello / PivotalTracker / Basecamp
● Synergist / WorkFlowMax / Xero
● Google Analytics
● Campaign Monitor / Hotjar / MailChimp
● Team Gantt / Resource Guru / Basecamp
● Microsoft Office 365
● PHP: WordPress / Expression Engine / Concrete5 / Magento 1&2 / Custom PHP 5.7 & 7.1
● .Net: EpiServer / Umbreco / Sitecore / Taploma
● Jira / Confluence / Trello / PivotalTracker / Basecamp
● Synergist / WorkFlowMax / Xero
● Google Analytics
● Campaign Monitor / Hotjar / MailChimp
● Team Gantt / Resource Guru / Basecamp
● Microsoft Office 365
It, Manager, Concrete5, Expression engine, Hotjar, Campaign, Google, Xero, Office, Software, EPiServer, Trello, Confluence, Wordpress, Net, Producer, Sitecore, Analytics, Account Manager, Magento, Mailchimp, Jira, Office 365, Google analytics, Php
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