Paula o'Brien , Edinburgh, United Kingdom

TRANSFERRABLE SKILLS & QUALITIES

• I have great leadership qualities and the ability to manage poor performance and challenging
behaviour effectively.
• The ability to train new staff to a high standard, as well as up skill and monitor current
employee’s performance, constantly evolving staff into new roles.
• I consistently provide great customer service.
• I am great at motivating others, I work well as a member of a team or on my own.
• I am an extremely organised individual with great time management ability; I like working to
deadlines with short or long term goals.
• I have a full UK driving license and own my own car.
• Accustomed to handling large amounts of money, being responsible for general cash office and
safe management routines.
• Understand and implement Health and Safety Standards and Audits.
• Hold a Personal Licence for the premises.
• Food and Hygiene Safety Level 3 obtained.
• First Aid Training Certificate obtained.
• Accustomed to payroll and general office/administrative responsibilities.
• Accountable for all stock counts and ordering for the business.
Take control of rotas and labour costs, managing it effectively if sales increase or decrease.
Multi-site management for short periods of time (2-3 weeks).
• I am always looking for feedback and ways to improve in anything I do.


COMMUNICATION SKILLS

• Excellent written and verbal communication skills with the ability to explain not only new
information, but the benefits of learning new information in the workplace.
• High level of computer literacy, familiar with Microsoft Office; Word and Excel. Also competent
ability with Adobe Photoshop and Illustrator programmes.
Great at problem solving and decision making when under pressure and time constraints.