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0
jobs
Petra Skobalj Pavlovic
,
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2019 - ?
job
Food and Beverage Assistant
Crowne Plaza Hotel.
• Assisted co-workers whenever possible
• Offered enthusiastic and personable service to all customers
• Skillfully promoted items on beverage lists and restaurant specials
• Moved and arranged tables, chairs and place settings and organized seating for groups with special
needs
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards
• Quickly recorded transactions in MICROS system to deliver prompt service
• Offered enthusiastic and personable service to all customers
• Skillfully promoted items on beverage lists and restaurant specials
• Moved and arranged tables, chairs and place settings and organized seating for groups with special
needs
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards
• Quickly recorded transactions in MICROS system to deliver prompt service
Service, Health, Safety
2019 - 2019
job
Head Waitress/Supervisor
Rockpool Fine Dining Group.
Melbourne, Australia
• Assisted co-workers whenever possible
• Offered enthusiastic and personable service to all customers
• Skillfully promoted items on beverage lists and restaurant specials
• Moved and arranged tables, chairs and place settings and organized seating for groups with special
needs
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards
• Quickly recorded transactions in MICROS system to deliver prompt service
• Assisted co-workers whenever possible
• Offered enthusiastic and personable service to all customers
• Skillfully promoted items on beverage lists and restaurant specials
• Moved and arranged tables, chairs and place settings and organized seating for groups with special
needs
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards
• Quickly recorded transactions in MICROS system to deliver prompt service
Service, Health, Safety
2018 - 2019
job
Waitress
Rockpool Event.
Melbourne, Australia
AS ABOVE
• Working under the instructions of an Event Manager
• Adhering to event safety standards
• Ensuring excellent levels of customer service
• Inspecting equipment for damage after use and checking it against an inventory list
AS ABOVE
• Working under the instructions of an Event Manager
• Adhering to event safety standards
• Ensuring excellent levels of customer service
• Inspecting equipment for damage after use and checking it against an inventory list
Event, Customer service, Service, It, Safety, Manager
2019 - 2019
job
Head Waitress
Rocpool Pop-up restaurant.
Melbourne, Australia
AS ABOVE
AS ABOVE
2018 - 2018
job
Head Waitress
Ivanhoe Tavern Charcoal Grill Steakhouse.
Melbourne, Australia
AS ABOVE
• Leading the front of house team during service
• Taking care of the reservation system and host duties
AS ABOVE
• Leading the front of house team during service
• Taking care of the reservation system and host duties
Service
2018 - 2018
job
Team leader
Café-Bar Tamarin.
Croatia
AS ABOVE
• Manage movement, security and accounting of cash in accordance with agreed processes and standards
• Responsible for responding accordingly to customer feedback where required
• Responsible for ensuring all staff deliver a high level of customer service
• Recruit, train and manage direct reporting staff and encourage/support direct reporting staff to do
the same for their direct reports
AS ABOVE
• Manage movement, security and accounting of cash in accordance with agreed processes and standards
• Responsible for responding accordingly to customer feedback where required
• Responsible for ensuring all staff deliver a high level of customer service
• Recruit, train and manage direct reporting staff and encourage/support direct reporting staff to do
the same for their direct reports
Customer service, Service, Security, Support, Processes
2018 - 2018
job
Waitress
Café Farah.
Sunderland, United Kingdom
AS SECOND
AS SECOND
2017 - 2017
job
Waitress
Shandiz Persian Restaurant.
Sunderland, United Kingdom
AS SECOND
AS SECOND
2017 - 2017
job
Waitress
Coffee Bar BmB.
Croatia
AS FIRST
AS FIRST
2015 - 2017
job
Child Animator - Waitress
Coffee Bar and Bowling Center Octopus.
Croatia
AS ABOVE
AS ABOVE
Animator
My education
2018
-
?
LA Trobe University
Bachelors, Tourism and Hospitality Management
Bachelors, Tourism and Hospitality Management
2017
-
?
University of Sunderland
Bachelors, International Tourism and Hospitality Management
Bachelors, International Tourism and Hospitality Management
?
-
2015
Natural Sciences and Chemistry High School
HighSchoolOrEquivalent, Split (Minor in Chemistry)
HighSchoolOrEquivalent, Split (Minor in Chemistry)
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