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Customer Service Champion - Telephone & Email Support Specialist

Stephen Wilson , London, United Kingdom


Experience

10 - 14 years

Other titles

Client Manager Police Officer customer service manager Support and Success Manager customer service manager (call center) + 1 more

Skills

Customer relations Customer experience Online customer service Social Media Customer service + 9 more

I'm offering

Thank you for taking the time to check out my profile!

My name is Steve and I’m a Customer Service Professional from the UK.

I have over 13 years’ experience in the customer service industry, ranging from Helpdesk Support right up to managing call centres of over 100 team members.

I have worked for some of the biggest companies and organisations of their type in the UK, including Clarion Housing Group, Medway Council and Rydon Maintenance. I even used to work as a Police Officer in London’s Metropolitan Police Service – which means I know how to handle even the most tricky customers.

I specialise in Email Support, Complaint Management, Customer Onboarding and Incoming Telephone Support. If you need a leader for your customer service operation, or if you just need a premium support member, then you need look no further.

I will treat your customers like royalty and always go over and above. If I don’t surprise at least one customer a day with the service they receive, then I don’t consider it a good day.

Thank you for considering me for your next project, and I look forward to speaking with you soon.

Markets

United States
United Kingdom

Links for more

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Language

English
Fluently

Ready for

  Ongoing relation / part-time

Available

Typically available right away

My experience


My education


My resume

  Download resume



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