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jobs
Content and Article Writer
shazia
,
Nottingham, United Kingdom
Experience
Other titles
Skills
I'm offering
A motivated, resilient and compellingly persuasive individual who loves nothing more than helping business grow and resolve their problems or find things that they want. A service orientated professional who is very confident when handling enquiries, complaints, and communications with all different types of people. Articulate while headhunting, efficient and proactive. Highly organized and detail oriented, Efficient time-management, direction, Skilled in the art of multitasking, Employee Relations, Efficient Recruiter. A proven Track record of increasing customer loyalty and retention, through having an in-depth understanding of the tasks, responsibilities and skills involved. A clear and confident communicator. *Proven aptitude for dealing with Business complaints. *Extensive knowledge of Microsoft Office *Fully aware of the importance of data security and relevant legislation. *Enjoy working in a fast-paced environment where autonomy is encouraged. *Motivated. *Flexible, calm and composed under pressure and able to work to tight deadlines.
Markets
United Kingdom
Language
English
Fluently
Ready for
Available
My experience
2015 - ?
job
Resource Executive
Axis Recruitment.
• Constantly sourcing and screening candidates within Health care Sector
• Filling temporary bookings in a timely manner
• Maintaining excellent relationships with candidates and understanding their skill sets thoroughly in order to match them to the right role
• Gathering candidate availability weekly.
• Liaising with the lead Consultant and clients on a regular basis, keeping them up to date on candidate availability
• Maintain and develop customer profiles as required, ensuring they add insight and value
• Ensure all communications meet brand guidelines and delivered within set budget and timelines
• Managing the collection of new starter information and time sheets
• Working on the trackback of the placed employees within the agency.
• Filling temporary bookings in a timely manner
• Maintaining excellent relationships with candidates and understanding their skill sets thoroughly in order to match them to the right role
• Gathering candidate availability weekly.
• Liaising with the lead Consultant and clients on a regular basis, keeping them up to date on candidate availability
• Maintain and develop customer profiles as required, ensuring they add insight and value
• Ensure all communications meet brand guidelines and delivered within set budget and timelines
• Managing the collection of new starter information and time sheets
• Working on the trackback of the placed employees within the agency.
Budget, Sourcing, Health, UP
2010 - 2013
job
Customer Relations Executive and Admin (WIND TURBINE Business Analytics and Corporate Communication)
ENERCON India Ltd.
• Developed user manual for the Data Information WEB for the Customers and the Internal Staff
• Maintenance of Data on the User system, Customer Files and Communication, and MIS
• Data Upload status and Verification,
• Communication with the Customers for Complaint handling related to Turbine Health Generation and other issues,
• Development of Customer Feedback Form and Analysis.
• Induction for new Joiners
• Analysis of Turbine Electricity Generation Data and its Verification.
• Manage the distribution of yearly Diaries, Calendars and Corporate gifts at Project sites and Corporate Clients
• Manage the Logistics, arrival and disbursement of Heavy Electrical items to Service sites and Plant.
• Work with various software's for analysis of Data.
• Manage customer files and important relevant documents for 300+ Corporate clients
• Manage service documents in Customers Files and make a ready reckoner on spreadsheets for pulling out data.
• Manage customer complaints.
• Creating Customer and Wind Turbine data on SAP and on web ERP
• Analysis of data on real time sheets downloaded from SCADA.
• Maintenance of Data on the User system, Customer Files and Communication, and MIS
• Data Upload status and Verification,
• Communication with the Customers for Complaint handling related to Turbine Health Generation and other issues,
• Development of Customer Feedback Form and Analysis.
• Induction for new Joiners
• Analysis of Turbine Electricity Generation Data and its Verification.
• Manage the distribution of yearly Diaries, Calendars and Corporate gifts at Project sites and Corporate Clients
• Manage the Logistics, arrival and disbursement of Heavy Electrical items to Service sites and Plant.
• Work with various software's for analysis of Data.
• Manage customer files and important relevant documents for 300+ Corporate clients
• Manage service documents in Customers Files and make a ready reckoner on spreadsheets for pulling out data.
• Manage customer complaints.
• Creating Customer and Wind Turbine data on SAP and on web ERP
• Analysis of data on real time sheets downloaded from SCADA.
SAP, ERP, Analytics, Corporate communication, Service, SCADA, Development, Health, Software, Web
2009 - 2009
job
Assistant Sales Manager
India mart Intermesh Ltd.
• Managing a team of 5 people selling business websites to clients
• Worked with engineers to create a website for client's requirements
• Provide after sales customer support
• Worked with engineers to create a website for client's requirements
• Provide after sales customer support
Websites, Sales, Website, Support, Manager
2007 - 2008
job
Team Leader Sales
ICICI Bank.
• Managed and trained a team of 10 agents selling savings, current and fixed deposits accounts
• Helped customers with accessing accounts with low deposits or zero deposit scheme
• Meeting with different types of potential clients (companies)
• Helped customers with accessing accounts with low deposits or zero deposit scheme
• Meeting with different types of potential clients (companies)
Sales
2006 - 2007
unknown
Freelance Content
All Saints College.
Bhopal -India June 2006-2007
• Delivered and prepared course materials for students
• Taught theory and conducted practical of the course
Scientific Articles Published
• An article published titled "Fish Transgenics to feed millions?" in INFOFISH International, Number 2/2003, March/April issue.
• Another article published titled "Calculation of age using fish scales" in INFOFISH International.
Personal Achievements
• Articles published on Health and Wellness
• Works as a freelance writer for a local Indian Magazine- Paryavaran Sanskriti which deals with issues related to Cleaner and Greener Environment directly or indirectly in Indian subcontinent. It covers topics on Environment, Health, Lifestyle, Agriculture, Pesticides, Fashion, Irrigation, Cleanliness, Wildlife, Forest, Pollution Control, Hygiene, Solution waste management, Sanitation etc.
• Freelance Content writer mostly on Health and Wellness.
• BBC RADIO Nottingham- My story and my contribution to society on Weight Loss and Healthy Living was covered by BBC Radio Nottingham
Voluntary services
• Nominated by AFTA for Volunteer of The Year - This award recognises an exceptional volunteer. AFTA recognises volunteer who may have done something outstanding in their work or perhaps their long-standing reliability and dedication. My reasons for the nominations were: Committed, reliable and self-sufficient volunteer. She understands the barriers of service users, her presence allows Family Mentors to interact with more service users at activity groups.
• Works as volunteer with Framework, help in coordinating Story and Rhyme time session at Marry Potter centre.
• Been a part of various training programmes which gives me a better understanding while working with Young children.
• Taken part in various online training programmes while at Framework on Personal Effectiveness and Various aspects on communication.
• Delivered and prepared course materials for students
• Taught theory and conducted practical of the course
Scientific Articles Published
• An article published titled "Fish Transgenics to feed millions?" in INFOFISH International, Number 2/2003, March/April issue.
• Another article published titled "Calculation of age using fish scales" in INFOFISH International.
Personal Achievements
• Articles published on Health and Wellness
• Works as a freelance writer for a local Indian Magazine- Paryavaran Sanskriti which deals with issues related to Cleaner and Greener Environment directly or indirectly in Indian subcontinent. It covers topics on Environment, Health, Lifestyle, Agriculture, Pesticides, Fashion, Irrigation, Cleanliness, Wildlife, Forest, Pollution Control, Hygiene, Solution waste management, Sanitation etc.
• Freelance Content writer mostly on Health and Wellness.
• BBC RADIO Nottingham- My story and my contribution to society on Weight Loss and Healthy Living was covered by BBC Radio Nottingham
Voluntary services
• Nominated by AFTA for Volunteer of The Year - This award recognises an exceptional volunteer. AFTA recognises volunteer who may have done something outstanding in their work or perhaps their long-standing reliability and dedication. My reasons for the nominations were: Committed, reliable and self-sufficient volunteer. She understands the barriers of service users, her presence allows Family Mentors to interact with more service users at activity groups.
• Works as volunteer with Framework, help in coordinating Story and Rhyme time session at Marry Potter centre.
• Been a part of various training programmes which gives me a better understanding while working with Young children.
• Taken part in various online training programmes while at Framework on Personal Effectiveness and Various aspects on communication.
Training, Fashion, Management, Content, Radio, Service, It, Health, International, Online, Framework, ME
My education
1995
-
1997
Aligarh Muslim University
MSc, N/a
MSc, N/a
1992
-
1995
Aligarh Muslim University
BSc, N/a
BSc, N/a
1988
-
1990
Canossa Convent School
N/a, Computer applications
N/a, Computer applications
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