Analytics Manager, Buniness Analysis
Newcastle-under-Lyme, United Kingdom
Ongoing relation / part-time
Full time contractor
sales, Customer Operations, Credit Control, Commercial teams and directly for our external partners, enabling our dealers to manage their Vodafone customer base in line with company strategy and targets.
Provided expert data solutions; maximising efficiency, accuracy and relevance of data, enabling stakeholders to
make the decisions that matter quickly and with complete confidence.
Base reporting, modelling and forecasting to support call scheduling and resource planning.
Creation of reports, forecasts and trackers to model commercial and business scenarios, as part of determining
future strategy and tracking current performance.
Provide Marketing analysis and campaign forecasting/reporting using commercial awareness to advise on feasibility of campaigns.
Designed and implemented a 360 workflow system to manage insight request and prioritise workload cross functional
based on business benefit.
• Commercial analysis and production of product performance and margin reports.
• Provided the business with complete insight into the drivers of order conversion through comprehensive analysis and close collaboration with the appropriate functional teams.
• Developed and improved flexible reporting systems that can easily adapt with the changing need of the business.
• Introduced automated daily KPI dashboard summaries to aid key trading decisions. This enabled the Head of Trading
to identify trends and make quick decisions, which resulted in both increased profitability and market share.
• Provided key input into the design and layout of new report requests to ensure stakeholders needs were met.
Diploma, Diploma for IT Practitioners (Software Development)
Certification, Certificate in Front Line Management – L3
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