Profile Picture
0 jobs

Customer Experience and Digital Consultant expert

Martin Wright , BATH, United Kingdom


Experience

25 - 40 years

Other titles

Interim Digital Transformation Programme Lead marketing director global digital group account director (seconded to se) founder Interim Head of CX + 2 more

Skills

Marketing Mapping Customer experience Digital Strategy CX + 19 more

I'm offering

Martin is a leader in the field of Customer Experience. He helps organisations develop CX strategy and to turn that strategy into reduced cost to serve, improved customer conversion, higher lifetime value and increased recommendation.

He founded Customer Journey Consultancy and the CX Best Practice Exchange and worked as a Consultant and Interim CX Leader for organisations that include AXA Wealth, SKY, Canada Life, HomeServe, Aplan, ASRA Housing, L&Q Housing and Wolseley.

His key skills are Customer Experience Management, Digital Transformation, Marketing Strategy, Team Leadership and Senior Stakeholder Management.

Recent projects have included:
• Helping AXA Wealth develop a CX Strategy and building and leading a new high performance CX Team to deliver that strategy
• Developing and launching a digital self-service platform for a major Housing provider
• Leading marketing teams within Nationwide, RIAS Insurance, Travelscope and HPI (subsidiary of Aviva).

Markets

United States
United Kingdom
Germany (Remote only)
Lithuania (Remote only)
Denmark (Remote only)
Norway (Remote only)
Sweden (Remote only)
Finland (Remote only)

Links for more

Once you have created a company account and a job, you can access the profiles links.

Language

English
Fluently

Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor

Available

Typically available within 14 days

My experience


My education




Martin's reviews

Martin has not received any reviews on Worksome.


Contact Martin Wright

Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.

Create a login and get the opportunity to write to Martin directly in Worksome.

Continue



38000+ qualified freelancers
are ready to help you

Tell us what you need help with
and get specific bids from skilled talent in Denmark