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Experienced project/programme manager highly skilled in delivering IT and Business Change
Tony Bovenkamp
,
Camberley, United Kingdom
Experience
Other titles
Skills
I'm offering
Successfully delivered 100+ projects for a range of companies from small high-tech startup to large global corporates. Covering anything from small software changes, database migrations, new governance processes, marketing promotions, digital enablements and API deliveries, to large transformational changes like OSS/BSS migrations and a datacentre migration.
An effective, creative and collaborative manager that has built engaged teams that produce extraordinary results.
Experienced in :
• Full life cycle Project/Programme management
• Delivery and Release management
• Stakeholder and Vendor management
• Change Control and management
• Governance and Process establishment
• Transformation and Modernisation
• Troubleshooting and Crisis management
Pragmatic, energetic approach, very approachable, flexible smart planner focussed on results.
Recently published a book on project troubleshooting (Nov 2019).
Available immediately for permanent or contract roles in south-east UK (not London). Email ******@********.*** .
An effective, creative and collaborative manager that has built engaged teams that produce extraordinary results.
Experienced in :
• Full life cycle Project/Programme management
• Delivery and Release management
• Stakeholder and Vendor management
• Change Control and management
• Governance and Process establishment
• Transformation and Modernisation
• Troubleshooting and Crisis management
Pragmatic, energetic approach, very approachable, flexible smart planner focussed on results.
Recently published a book on project troubleshooting (Nov 2019).
Available immediately for permanent or contract roles in south-east UK (not London). Email ******@********.*** .
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
German
Good
English
Fluently
Dutch
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2018
freelance
IT Delivery Manager
ALLIANZ.
ALLIANZ
Commercial & Personal lines insurance. Helped business users to document their needs clearly and then drove the IT function to ensure that projects were started to deliver the required changes. Initiated several decommissioning projects plus one to deploy an AI algorithm. Drove the IT function in India to deliver a data storage reorg for 12 UK offices.
Commercial & Personal lines insurance. Helped business users to document their needs clearly and then drove the IT function to ensure that projects were started to deliver the required changes. Initiated several decommissioning projects plus one to deploy an AI algorithm. Drove the IT function in India to deliver a data storage reorg for 12 UK offices.
Data Warehouse, It, Ai, Insurance, Storage, Business cases, Data Storage, Manager
2012 - 2018
job
Manager - Integration Release & Delivery
EE / BT.
EE is the UK's largest mobile network and service provider, acquired by BT in 2016
Managed a team of 10 amazing staff across 2 locations and drove them to deliver changes to over 37 IT systems many of which are business critical.
Created a common Delivery process which enabled us to deliver over 700 releases in 2017 at an ever increasing success rate of approx. 99%.
Established detailed delivery tracking, reporting and analysis which was highly praised by the stakeholders.
Attained a staff NPS of 90% which is 7% above BT's top 25% teams.
Very active member of the project governance board.
Managed a team of 10 amazing staff across 2 locations and drove them to deliver changes to over 37 IT systems many of which are business critical.
Created a common Delivery process which enabled us to deliver over 700 releases in 2017 at an ever increasing success rate of approx. 99%.
Established detailed delivery tracking, reporting and analysis which was highly praised by the stakeholders.
Attained a staff NPS of 90% which is 7% above BT's top 25% teams.
Very active member of the project governance board.
Integration, Service, Network, It, Implementation, Manager
2005 - 2012
job
Senior Delivery Manager
T-Mobile/EE.
Hands-on Delivery management for a number of real-time middleware applications.
Turned around the initial crisis situation by introducing best practices for Change Control and Quality Management, thereby stabilising the processes for Development, Build, Test and Release.
Expanded my systems portfolio whilst continuing to improve both the quality and speed of the technical deliveries.
Played key role in setting up a very successful outsourced off-shore delivery stream in India with a time-boxed delivery window; this has since been introduced in other areas as well.
Did the initial delivery management of a PCI-DSS compliant payment solution which was described as 'visionary' by the auditors.
Co-managed a highly complex datacentre migration for approx 10 densely connected live applications with minimal business impact.
Turned around the initial crisis situation by introducing best practices for Change Control and Quality Management, thereby stabilising the processes for Development, Build, Test and Release.
Expanded my systems portfolio whilst continuing to improve both the quality and speed of the technical deliveries.
Played key role in setting up a very successful outsourced off-shore delivery stream in India with a time-boxed delivery window; this has since been introduced in other areas as well.
Did the initial delivery management of a PCI-DSS compliant payment solution which was described as 'visionary' by the auditors.
Co-managed a highly complex datacentre migration for approx 10 densely connected live applications with minimal business impact.
API, Web Services, Development, Web, Off-shore, Processes, UP, Manager
2003 - 2004
freelance
Delivery Manager
O2.
Cross-functional project management across the entire Prepay domain. End-to-end management from Requirements definition right through into Live operation. Ran up to 7 projects in parallel, varying from 3 months/8 staff to 12+ months/50+ staff per project. Successfully delivered a wide variety of projects, e.g. a £10M+ Marketing promotion, a backoffice interface to the O2 web portal, an operational Process change, a new form of e-top-up called e-Vouchers (£MM/month revenue, rolling out to 60K+ retail outlets through 6 separate 3rd parties); 14 projects delivered over 21 months.
It project management
2001 - 2002
freelance
Technical Project Manager
BT Cellnet.
My first contract position. Project Managed various initiatives within the Prepay IT group, the largest growth area within the company. Managed up to 5 projects at a time, in multi-disciplinary teams, responsible for managing and resourcing all Prepay IT activities from requirements definition, design, development and testing to support following go-live.
Delivered international roaming capability to 4.5 million GSM Prepay customers (USSD roaming).
Delivered international roaming capability to 4.5 million GSM Prepay customers (USSD roaming).
It project management
2000 - 2000
job
Project Director
S1 Corporation.
Joined shortly after the U.K. subsidiary was created, a startup situation. Created processes for Service Level Management, Problem Management and Change Management and instigated conversion to best practice (ITIL) for processes, SLAs and OLAs.
Service Management, ITIL, Change management, Optimization and development of processes
1997 - 2000
job
Senior Project Manager
Convergys.
Programme management of the company's Year 2000 testing efforts across Europe and acting as U.S. liaison. I coordinated 7 projects across 3 countries and actively managed the largest project myself (approx. 30 staff in total), for which I introduced automated testing.
Project and program management
1996 - 1997
job
Programme Development Manager
Convergys.
Providing technical input to Bids for new potential projects and partnerships; one of these turned into a $13M project with its own Business Unit.
IT Bid management, Project Management, Business development
1994 - 1996
job
Test & Integration Manager
Cincinnati Bell / Convergys.
Established an independent testing department, responsible for integration testing, acceptance testing and software delivery to BS5750/ISO9001 standards. Establish the testing standards, negotiate/acquire the resources (staff, budget, environments, time!), manage the testing, obtain customer sign-off, and get stuck in with testing where needed. Some of our successes included BT's near flawless cutover from Stratus to Sequent hardware (8 months) and the timely conversion of BT's entire FeatureNet database (6 months).
From December '95 I managed the testing and customer acceptance of the first 50 releases of a new real-time Call Rater into One2One (later T-Mobile).
From December '95 I managed the testing and customer acceptance of the first 50 releases of a new real-time Call Rater into One2One (later T-Mobile).
Test Management, Quality Management
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