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A delivery focused IT Change professional
Barry Robinson
,
Thatcham, United Kingdom
Experience
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I'm offering
A delivery focused IT Change professional with experience in a diverse range of organisations.
Since 1998 I have undertaken a variety of IT managerial roles, often demanding Project and/or Programme recovery.
Role types have included Project, Programme and Delivery Management, complemented by Commercial and General Management (i.e. Bid Management, Vendor Management, RFP Management, Software Selection and Outsourcing). Development methodologies have included traditional Waterfall and more contemporary Agile methods.
To complement delivery focused activity, I have solid experience on the governance side of IT Management, specifically regarding Risk Management and handling Internal Audit reviews and actions.
Technically, I have direct experience of leading corporate business applications and technology implementations (i.e. Oracle, SAP, http://*****.**, Microsoft, IBM etc.), combined with custom developed industry specific applications, most recently in the Financial Services sector.
Vertical industry experience includes Consumer & Business Banking, Insurance, Travel, Telco, Software & Services, Electronic Publishing, Community Services and Construction.
Since 1998 I have undertaken a variety of IT managerial roles, often demanding Project and/or Programme recovery.
Role types have included Project, Programme and Delivery Management, complemented by Commercial and General Management (i.e. Bid Management, Vendor Management, RFP Management, Software Selection and Outsourcing). Development methodologies have included traditional Waterfall and more contemporary Agile methods.
To complement delivery focused activity, I have solid experience on the governance side of IT Management, specifically regarding Risk Management and handling Internal Audit reviews and actions.
Technically, I have direct experience of leading corporate business applications and technology implementations (i.e. Oracle, SAP, http://*****.**, Microsoft, IBM etc.), combined with custom developed industry specific applications, most recently in the Financial Services sector.
Vertical industry experience includes Consumer & Business Banking, Insurance, Travel, Telco, Software & Services, Electronic Publishing, Community Services and Construction.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2015 - 2019
freelance
Programme Manager
Lloyds Banking Group.
• Plan the implementation & rollout of new, collaboration facilities (using JIVE) for the Lloyds Banking Group internal colleagues.
• IT Recovery Planning & Management of a £10m+ project to implement Lloyds Banking Group facilities for online access to personal Remuneration & Reward statements, all available in real time. Senior Stakeholder Management.
• Manage and deliver the HR and People Management streams of the MBNA Integration Project following acquisition of MBNA in Q1 of 2017.
• Manage and deliver the Wealth Programme that included development of Robotics automation of the Wealth Management process.
• Manage and deliver the Retail Business Banking Programme that included the delivery of Remote Advisor facilities plus advanced Contact & Relationship Management applications.
• Shaping and scoping of the IT Programme (ATM and MFD related) to support LBG's strategy for the customer facing environment (i.e. micro & mobile branches, counter free branches etc.).
• Establish and manage an R&D facility (inc. Non Functional Testing) to deliver industry leading CAT-A system performance for the new group Self Service ATM & IDM estate.
• Initiate and mobilise the Group Programme to rollout Windows 10 for the Self Service ATM & IDM estate.
• IT Recovery Planning & Management of a £10m+ project to implement Lloyds Banking Group facilities for online access to personal Remuneration & Reward statements, all available in real time. Senior Stakeholder Management.
• Manage and deliver the HR and People Management streams of the MBNA Integration Project following acquisition of MBNA in Q1 of 2017.
• Manage and deliver the Wealth Programme that included development of Robotics automation of the Wealth Management process.
• Manage and deliver the Retail Business Banking Programme that included the delivery of Remote Advisor facilities plus advanced Contact & Relationship Management applications.
• Shaping and scoping of the IT Programme (ATM and MFD related) to support LBG's strategy for the customer facing environment (i.e. micro & mobile branches, counter free branches etc.).
• Establish and manage an R&D facility (inc. Non Functional Testing) to deliver industry leading CAT-A system performance for the new group Self Service ATM & IDM estate.
• Initiate and mobilise the Group Programme to rollout Windows 10 for the Self Service ATM & IDM estate.
Banking, Manager, Online, Planning, Development, Testing, Implementation, Support, Robotics, It, Retail, People management, Service, Windows, Management, Integration, Functional testing, Stakeholder Management, R, Automation
2015 - 2015
freelance
Interim Head of Enterprise Development Release Assurance (EDRA)
Nationwide Building Society.
• Shape, and deliver into BAU operations, a sustainable model for Release Planning and Assurance services, adopting best practice in assurance, governance and business prioritisation.
• Manage the transition of the Release Assurance function from Enterprise Development to Service Release Management as part of an organisation restructure.
• Manage the transition of the Release Assurance function from Enterprise Development to Service Release Management as part of an organisation restructure.
Management, Service, Development, Organization, Enterprise, Planning, Interim
2008 - 2014
freelance
Programme & Project Manager
Lloyds Banking Group.
• Deliver the systems to allow the Retail Bank to enable/disable Savings products for sale in the Branch, Telephony and Digital banking channels.
• Manage the Procurement process (via RFP), and subsequent implementation, of a new Point-of-Sale (POS) system for all advised protection (insurance) sales within the group.
• Manage the IT scoping, mobilisation and delivery of new Retail Loans across the group.
• Plan and mobilise the deliver a new automated direct debit system (AUDDIS) facility to run alongside the LBG Share Dealing System (HSDL), compliant with Compliance requirements.
• Manage the remediation of front office (system generated) documentation rendered “non-compliant” due to the new RDR compliance directives and the Retail bank withdrawal from investment advice business.
• Manage multiple, critical projects within the Verde/TSB programme, which was the EU mandated £1.9bn programme to divest 632 branches to new ownership, resulting in the launch of the TSB Bank in 2013. This included the Change & Release Management framework for all TSB requested changes.
• Manage multiple projects/programmes within the overall Lloyds TSB/HBOS Integration initiative, the largest Financial Services Integration Programme of its time (~ £1.8bn, 169k colleagues, multi million customers). This included 8 (eight) projects within the HR, Payroll, Learning & Performance Management functions. The implemented solutions included SAP Payroll, SAP Finance, Oracle HR and SuccessFactors technologies.
• Manage 3 (three) projects in the programme (~ £18m) to implement a new enterprise wide payroll system for 80k colleagues and pensioners. This included SAP Payroll/Finance and Oracle HR applications and technology.
• Manage the delivery and quality of offshore, outsourced technical delivery capability.
• Manage and co-ordinate programme activities to meet statutory, regulatory and mandatory compliance requirements.
• Provide troubleshooting support to “at risk” Integration projects and programmes across the bank.
• Provide mentoring and guidance to other Programme & Project Management colleagues.
• Manage the Procurement process (via RFP), and subsequent implementation, of a new Point-of-Sale (POS) system for all advised protection (insurance) sales within the group.
• Manage the IT scoping, mobilisation and delivery of new Retail Loans across the group.
• Plan and mobilise the deliver a new automated direct debit system (AUDDIS) facility to run alongside the LBG Share Dealing System (HSDL), compliant with Compliance requirements.
• Manage the remediation of front office (system generated) documentation rendered “non-compliant” due to the new RDR compliance directives and the Retail bank withdrawal from investment advice business.
• Manage multiple, critical projects within the Verde/TSB programme, which was the EU mandated £1.9bn programme to divest 632 branches to new ownership, resulting in the launch of the TSB Bank in 2013. This included the Change & Release Management framework for all TSB requested changes.
• Manage multiple projects/programmes within the overall Lloyds TSB/HBOS Integration initiative, the largest Financial Services Integration Programme of its time (~ £1.8bn, 169k colleagues, multi million customers). This included 8 (eight) projects within the HR, Payroll, Learning & Performance Management functions. The implemented solutions included SAP Payroll, SAP Finance, Oracle HR and SuccessFactors technologies.
• Manage 3 (three) projects in the programme (~ £18m) to implement a new enterprise wide payroll system for 80k colleagues and pensioners. This included SAP Payroll/Finance and Oracle HR applications and technology.
• Manage the delivery and quality of offshore, outsourced technical delivery capability.
• Manage and co-ordinate programme activities to meet statutory, regulatory and mandatory compliance requirements.
• Provide troubleshooting support to “at risk” Integration projects and programmes across the bank.
• Provide mentoring and guidance to other Programme & Project Management colleagues.
It, Manager, Framework, Point-of-sale, Enterprise, Regulatory, Office, Insurance, RFP, Pos, Offshore, Implementation, Support, Banking, Project Management, Technology, Compliance, Sales, Finance, Management, Integration, Procurement, Performance Management, Mentoring, SAP, Retail, Oracle, Project Manager
2007 - 2008
freelance
Global Projects Manager
Bovis Lend Lease (BLL).
(inc. Regional PMO & Projects Office Manager)
• Implement Projects Office controls across the Lend Lease group business units (i.e. Bovis Lend Lease, Investment Management, Retail & Communities and PFI etc.). This included project reviews, audits and mentoring.
• Manage the roll out of centrally developed office systems into the UK/EMEA region. This included Oracle & Microsoft based ERP, CRM, MIS and building industry specific applications.
• Implement Projects Office controls across the Lend Lease group business units (i.e. Bovis Lend Lease, Investment Management, Retail & Communities and PFI etc.). This included project reviews, audits and mentoring.
• Manage the roll out of centrally developed office systems into the UK/EMEA region. This included Oracle & Microsoft based ERP, CRM, MIS and building industry specific applications.
CRM, Oracle, Retail, ERP, Mentoring, PMO, Management, Office, Manager
2006 - 2007
freelance
Project/Programme Manager
Marshal Limited.
followed by
Interim Head of Global Infrastructure & Applications
• Implement managerial governance on a failing programme to ensure aggressive timeline delivery.
• Manage the overall delivery of the core corporate systems. This included Microsoft Axapta applications (Financials, Sales Order Processing, Service and CRM), Salesforce.com applications (CRM/Sales/Tech Support), corporate web site (ASP.NET), extensive application integration, data migrations and a global network.
• Rationalise the 3rd party vendors contracted to provide the companies core applications and infrastructure.
• Establish business systems processes to support sales, marketing management and MIS requirements.
• Deliver global Partner Relationship Management (PRM) as a critical business system to support Marshal's extensive channel partner network.
• Weekly progress reporting to "C" level personnel.
Interim Head of Global Infrastructure & Applications
• Implement managerial governance on a failing programme to ensure aggressive timeline delivery.
• Manage the overall delivery of the core corporate systems. This included Microsoft Axapta applications (Financials, Sales Order Processing, Service and CRM), Salesforce.com applications (CRM/Sales/Tech Support), corporate web site (ASP.NET), extensive application integration, data migrations and a global network.
• Rationalise the 3rd party vendors contracted to provide the companies core applications and infrastructure.
• Establish business systems processes to support sales, marketing management and MIS requirements.
• Deliver global Partner Relationship Management (PRM) as a critical business system to support Marshal's extensive channel partner network.
• Weekly progress reporting to "C" level personnel.
Network, Processes, Manager, Processing, Interim, Axapta, Web, Infrastructure, Support, Marketing management, Net, Marketing, Service, ASP, Sales, Management, Integration, Salesforce, C, CRM, ASP.NET, .Net
2005 - 2006
freelance
Project Manager
Doctors.net.uk (DNUK).
• Manage the procurement process for the acquisition of, and contract for, a new core business system.
• Lead the RFP process.
• Lead the vendor response assessment process through to shortlist recommendation.
• Lead the RFP process.
• Lead the vendor response assessment process through to shortlist recommendation.
Project Manager, Procurement, RFP, Assessment, Manager
2004 - 2005
freelance
Project Manager
Hutchison.
• Manage the roll out of Oracle eBusiness Suite to the Republic of Ireland business unit. Modules included Oracle Financials (GL, AP, PA, OIP, CE, AR and FA), Supply Chain (INV and SOM) and the HR Suite (OTL, HR and Payroll). This included the implementation of cheque/PO/Remittance Advice processing support (i.e. Paybase from Bottomline) and Payments Gateway support.
• Manage a full redesign and re-implementation of the company Oracle OFA Business Intelligence facility. This included hardware and network sizing, multi tier application and server design and new hardware procurement. This was a key system for reporting to Head Office (in Hong Kong).
• Manage a full re-development of the company Oracle Discoverer MIS reporting facility which served > 100 key operational planning users.
• Project Manage the specification and design of the dealer Sales Costing and Dealer Commission MIS system, which was a major Data Warehouse project. This was critical for supporting accurate cost reporting and financial accounting. This project required extensive system integration work and messaging via the Tibco messaging platform, and technically demanded report development across Oracle DB and Microsoft SQL Server platforms.
• Organise, and manage, the outsource personnel and vendors working on all of my projects. These personnel were mainly sourced from India, and were a mixture of onsite and (predominantly) offsite personnel.
• Manage the implementation of other facilities to promote operational effectiveness or business opportunity (e.g. Government Gateway EDI facilities, video interconnect facility to Vodafone etc.).
• Manage a full redesign and re-implementation of the company Oracle OFA Business Intelligence facility. This included hardware and network sizing, multi tier application and server design and new hardware procurement. This was a key system for reporting to Head Office (in Hong Kong).
• Manage a full re-development of the company Oracle Discoverer MIS reporting facility which served > 100 key operational planning users.
• Project Manage the specification and design of the dealer Sales Costing and Dealer Commission MIS system, which was a major Data Warehouse project. This was critical for supporting accurate cost reporting and financial accounting. This project required extensive system integration work and messaging via the Tibco messaging platform, and technically demanded report development across Oracle DB and Microsoft SQL Server platforms.
• Organise, and manage, the outsource personnel and vendors working on all of my projects. These personnel were mainly sourced from India, and were a mixture of onsite and (predominantly) offsite personnel.
• Manage the implementation of other facilities to promote operational effectiveness or business opportunity (e.g. Government Gateway EDI facilities, video interconnect facility to Vodafone etc.).
Network, ON, Manager, Processing, TIBCO, Planning, Redesign, EDI, Server, Office, Costing, Development, Hardware, Implementation, Support, Design, Sales, Integration, System Integration, Procurement, Data Warehouse, Microsoft SQL Server, Microsoft SQL, Oracle, Project Manager, Video, SQL Server, Business Intelligence, Sql
2003 - 2003
freelance
Project Manager
Lastminute.com.
• Manage the roll out of Oracle Financials (GL, AP, CE, AR and FA) to the Holiday Autos business, complete with support for MIS functionality. The roll out covered UK, Ireland, continental Europe, South Africa and Australasia.
• Manage the integration between the Holiday Autos bespoke booking system to Oracle Financials using an XML messaging infrastructure based upon the Sonic MQ messaging product.
• Manage a data cleansing and data migration exercise to underpin the roll out of Oracle Financials. Management of expectations was critical to moving this exercise forward, c/w allocation of scarce resources.
• Weekly progress reporting to "C" level personnel.
• Manage the integration between the Holiday Autos bespoke booking system to Oracle Financials using an XML messaging infrastructure based upon the Sonic MQ messaging product.
• Manage a data cleansing and data migration exercise to underpin the roll out of Oracle Financials. Management of expectations was critical to moving this exercise forward, c/w allocation of scarce resources.
• Weekly progress reporting to "C" level personnel.
Project Manager, Oracle, XML, C, Integration, Management, Support, Infrastructure, Booking, Manager
1996 - 2002
job
Senior Client Manager
Oracle Corporation UK.
Manager
1993 - 1996
job
General Manager
Catalyst Electronic Publishing.
Manager
My education
1989
-
1991
Cass Business School
MBA, Business Administration
MBA, Business Administration
1980
-
1983
Guildhall University, London
BA Hons, Major in Law
BA Hons, Major in Law
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