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Financial contractor
Graham Woolford
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly successful business and commercial relationship manager with thirty five years banking experience gained from working for both the HSBC and the RBS Group across their NatWest, Royal Bank of Scotland & Williams & Glyn brands. Extremely motivated with consistent overachievement and delivery of outstanding results in sales, service, credit stewardship and sanctioning. Flexible & high achieving, with a positive attitude and excellent interpersonal & organisational skills with the ability to communicate & influence across all levels, whilst always taking a customer centric approach, acting responsibly and with integrity. Recently completed a project with the RBS Group as an accredited complaint assessor, remediating business and commercial customer complaints in their FCA initiated 'Global Restructuring Group' (GRG) complaints programme. Now looking for the next contract or permanent opportunity. Key • Repeat attendance at the annual 'achievers awards' & award winner across multiple roles.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2008 - 2016
job
Relationship Manager - Basingstoke Commercial Office - RBS / Future William & Glyns
RBS Group.
2) Business Manager - Southampton / Winchester Branches - RBS
Relationship Manager
• Consistent years of Level 4 achievements across 9 years in role
• Portfolio managed and grew a growing portfolio of approximately 250 new and established SME /
commercial businesses in the North Hants, West Berkshire, Surrey and East Solent areas, with turnover up to £6.5M and debt levels up to £0.5M.
• Maintained & grew long term partnerships and increased portfolio profitability, assisting pre-start,
start-up & existing Business to maximise their potential.
• Provided financial support from a variety of sources, introduced appropriate ancillary beneficial
products to client to aide their growth & business progression, added value & provide protection to allow long term partnerships & profitability.
• Increased market share and built business profile in the local market through customer contact,
recommendations, referrals & developing external relationships & Introducers.
• Utilised key competencies of communication, information gathering, influencing, rapport building and analytical assessment to approve lending applications for term debt, invoice and asset finance.
• Grew portfolio profitability by 20% whilst adhering to all 'Know Your Customer & Know Your Business'
on-boarding and 'Anti Money Laundering' regulatory requirements.
Business Manager
• Three successive years of Level 5 performance rating achievement resulting in attendance at the business banking achiever awards.
• Business Manager at the Southampton High Street & Winchester branches where I portfolio managed
and grew an existing portfolio of approximately 500 start up and existing SME businesses in the
Solent Hampshire area, with turnover up to £1M to become the bank of choice for new businesses in the area.
• Member of Business Banking talent team resulting in the opportunity to own and lead the sales
performance for the new product launch of 'SMARTA Business Builder' product, culminating in the
initial product launch & training across 120 business managers across the country, agreement of national targets & monitoring/ reporting of target achievement to the head of Business Banking & his
senior leadership team and the product owners both within the wider bank & SMARTA itself.
Relationship Manager
• Consistent years of Level 4 achievements across 9 years in role
• Portfolio managed and grew a growing portfolio of approximately 250 new and established SME /
commercial businesses in the North Hants, West Berkshire, Surrey and East Solent areas, with turnover up to £6.5M and debt levels up to £0.5M.
• Maintained & grew long term partnerships and increased portfolio profitability, assisting pre-start,
start-up & existing Business to maximise their potential.
• Provided financial support from a variety of sources, introduced appropriate ancillary beneficial
products to client to aide their growth & business progression, added value & provide protection to allow long term partnerships & profitability.
• Increased market share and built business profile in the local market through customer contact,
recommendations, referrals & developing external relationships & Introducers.
• Utilised key competencies of communication, information gathering, influencing, rapport building and analytical assessment to approve lending applications for term debt, invoice and asset finance.
• Grew portfolio profitability by 20% whilst adhering to all 'Know Your Customer & Know Your Business'
on-boarding and 'Anti Money Laundering' regulatory requirements.
Business Manager
• Three successive years of Level 5 performance rating achievement resulting in attendance at the business banking achiever awards.
• Business Manager at the Southampton High Street & Winchester branches where I portfolio managed
and grew an existing portfolio of approximately 500 start up and existing SME businesses in the
Solent Hampshire area, with turnover up to £1M to become the bank of choice for new businesses in the area.
• Member of Business Banking talent team resulting in the opportunity to own and lead the sales
performance for the new product launch of 'SMARTA Business Builder' product, culminating in the
initial product launch & training across 120 business managers across the country, agreement of national targets & monitoring/ reporting of target achievement to the head of Business Banking & his
senior leadership team and the product owners both within the wider bank & SMARTA itself.
Training, Leadership, Finance, Sales, Banking, Growth, Support, Monitoring, Regulatory, Assessment, Office, UP, Manager
My education
Institute of Financial Services
Secondary, Maths
Secondary, Maths
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