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User experience designer

Evelyn Francourt , London, United Kingdom


5 - 9 years

Other titles

Digital executive advisor Digital Content Producer-Web Editor Communications Manager Marketing and events officer


Information Architecture Usability testing User experience design Content management system Usability + 3 more

I'm offering


United Kingdom



Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor


Typically available right away

My experience

2018 - 2019   job
Digital executive advisor Construction Industry Training Board.
• Delivered the new information architecture (IA) and redesigned homepage reducing the top-
level navigation from fourteen links to just four on the homepage.
• Audited and streamlined the website, including content, URLs, documents and images.
• User research including persona development, card sorting, stakeholder interviews, analytics
and usability testing.
• Rewrote the content for the CITB website, working in collaboration with subject experts and key
User research, Research, Usability, Content, Analytics, Website, Architecture, Usability, Testing, Development, Information Architecture

2018 - 2018   job
Communications Manager Kingston University.
Developing Together: Social Work Teaching
• Project managed the design and delivery of new branding, website, social media channels and a launch event at Kingston University for the social work teaching partnership called, Developing
• Wrote the brand guidelines, designed a new logo and designed all printed and digital content.
• Wrote content for the website working alongside subject matter experts.
• Created user manuals and trained the staff.
Social Media, Design, Branding, Logo, Event, Teaching, Content, Website, Manager, Social

2014 - 2018   job
Digital Content Producer-Web Editor Royal Borough of Kensington and Chelsea.
Streamlined the web copy adopting the Council's Plain English policy ensuring accessible
• Reported monthly web traffic statistics using analytics software, using this data to simplify the information architecture.
• Acted as brand ambassador by upholding the communication and brand guidelines.
• Coached staff service editors in web editing and content best practices.
• Delivered the website migration of over 11,000 web pages moving from unresponsive CMS
templates to redesigned responsive templates in Drupal.
Cms, Drupal, Content, Analytics, Producer, Website, Service, Architecture, Statistics, Software, Web, Information Architecture, Responsive

2010 - 2014   job
Marketing and events officer Leighton House Museum and The Orangery.
(April 2010-2014) Leighton House Museum
• Catalogued and documented the museum's image and negatives collection.
• Redesigned the museum website.
• Rewrote and migrated the content.
• Managed events for Leighton House Museum and The Orangery, Holland Park, including
administration and coordination of events, client management, finances, catering, and staff
management for high-end cocktail parties, concerts, lectures and weddings.
• Microsite creation and management for the Victorian Obsession exhibition microsite.
• Microsite creation and management for the Ferozkoh exhibition microsite and integrated digital
marketing campaign including, social media marketing, newsletter marketing using Mailchimp -
(8000 subscribers), and events marketing using Eventbrite.
• Print publication design for the annual events including the Christmas carol concert and members events.
Social Media, Marketing, Design, Social Media Marketing, Administration, Mailchimp, Print, Management, Content, Website, Campaign, Social

My education

? - 2018
Kingston University
MSc, UX Design

? - 2016
Goldsmiths University
N/a, Digital Marketing

My resume

  Download resume

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