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jobs
Results driven PMO
Shay Kelly
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A results driven PMO consultant with years of experience in establishing and improving functional PMOs tailored for strategic goals. I hold effectively under pressure and have an excellent understanding of project management methodologies with sound exposure to implementing all aspects of programme and portfolio management functions. I pride myself on being able to establish an open dialogue with C-level stakeholders to ensure effective delivery and decision making is aligned with their strategic goals thus making me committed to leading by example and having a strong focus on project success.
Markets
United Kingdom
Language
English
Fluently
Ready for
Available
My experience
2016 - 2018
job
Portfolio/Central PMO Analyst
CITI BANK (GROUP).
Responsibilities:
§ Governance: PMO set-up - defining and building policies and procedures. Drove governance methodology adoption
and monitored project & programme policy/process adherence. Put in place the programme board and steering
group and provided/recorded all project documentation for both meetings.
§ Resource Management: Worked closely with HR to manage the on-boarding of new resources including organising
inductions and setting colleagues up with required accesses as well as training new resources on the use of PMO
tools.
§ Change Control: Tracking and monitoring actions to closure for key meetings, ensuring change management takes
place which includes coordinating impact assessments and updating the change log. Managing lessons learnt
documents and organising workshops, ensuring strict version control of documents on SharePoint and solely
manage the site.
§ Change Management: Introduced Change Champions across all IT and Corporate Departments to assist and train
staff in their departments on the Change Management process, helped with queries and disseminated information
to their teams.
§ Configuration Management: Maintained the programmes milestone plan, enabled plan to provide progress and escalation of risk, issues and critical path. Monitor PMs to ensure compliance with configuration governance.
§ Meetings: Deputised for programme director at governance meetings and responsible for the production of minutes. Scheduled and facilitated project meetings including weekly project and RAID meetings.
§ Planning: Created and updated project plans on MSP. Consolidated project plans into the programme plan and maintained the programme plan. I monitored key activities, milestones, dependencies and critical path on
programme level. Worked with SMEs and PMs to set priorities, capture requirements, estimate scope for costing
and scheduling into the overall programme plan during planning workshops.
§ Stakeholder Management: Related with and attended to all stakeholder enquiries on the programme on a day-to-
day basis. Provided decision support for sponsors, decision makers and stakeholders.
§ RAID Management: Owned and maintained the programmes risks, issues, assumptions and dependency logs.
§ PMO Ad-Hoc: Performed ad-hoc and administrative activities for the PMO, projects meetings and workshops. Built
internal and external relationships, maintained relevant internal networks to share knowledge and build the capability of the PMO.
§ Reporting: Worked with PMs to generate projects' status reports. Ensure Leads have completed status reports to the standards set by the programme, and that the status reports are published as per the programme timelines.
Consolidated project data into programme status, created dashboards with key metrics and produced RAG status
report decks for C-level steerco analysis/management meetings.
§ Communication: Proactively facilitated communication/information exchange between members of the programme
board/team and liaised with multiple workstreams including business analysts, developers, tester, finance team, HR,
etc. as well as managing the programme organisation chart.
§ Cost Management: Track all budget forecasts against actuals via the in-house budget management system and produce regular financial reports.
§ Governance: PMO set-up - defining and building policies and procedures. Drove governance methodology adoption
and monitored project & programme policy/process adherence. Put in place the programme board and steering
group and provided/recorded all project documentation for both meetings.
§ Resource Management: Worked closely with HR to manage the on-boarding of new resources including organising
inductions and setting colleagues up with required accesses as well as training new resources on the use of PMO
tools.
§ Change Control: Tracking and monitoring actions to closure for key meetings, ensuring change management takes
place which includes coordinating impact assessments and updating the change log. Managing lessons learnt
documents and organising workshops, ensuring strict version control of documents on SharePoint and solely
manage the site.
§ Change Management: Introduced Change Champions across all IT and Corporate Departments to assist and train
staff in their departments on the Change Management process, helped with queries and disseminated information
to their teams.
§ Configuration Management: Maintained the programmes milestone plan, enabled plan to provide progress and escalation of risk, issues and critical path. Monitor PMs to ensure compliance with configuration governance.
§ Meetings: Deputised for programme director at governance meetings and responsible for the production of minutes. Scheduled and facilitated project meetings including weekly project and RAID meetings.
§ Planning: Created and updated project plans on MSP. Consolidated project plans into the programme plan and maintained the programme plan. I monitored key activities, milestones, dependencies and critical path on
programme level. Worked with SMEs and PMs to set priorities, capture requirements, estimate scope for costing
and scheduling into the overall programme plan during planning workshops.
§ Stakeholder Management: Related with and attended to all stakeholder enquiries on the programme on a day-to-
day basis. Provided decision support for sponsors, decision makers and stakeholders.
§ RAID Management: Owned and maintained the programmes risks, issues, assumptions and dependency logs.
§ PMO Ad-Hoc: Performed ad-hoc and administrative activities for the PMO, projects meetings and workshops. Built
internal and external relationships, maintained relevant internal networks to share knowledge and build the capability of the PMO.
§ Reporting: Worked with PMs to generate projects' status reports. Ensure Leads have completed status reports to the standards set by the programme, and that the status reports are published as per the programme timelines.
Consolidated project data into programme status, created dashboards with key metrics and produced RAG status
report decks for C-level steerco analysis/management meetings.
§ Communication: Proactively facilitated communication/information exchange between members of the programme
board/team and liaised with multiple workstreams including business analysts, developers, tester, finance team, HR,
etc. as well as managing the programme organisation chart.
§ Cost Management: Track all budget forecasts against actuals via the in-house budget management system and produce regular financial reports.
It, MSP, UP, Production, Configuration Management, Organization, Costing, Monitoring, Resource management, Analyst, Support, Workshops, Change management, Compliance, Finance, Management, PMO, Stakeholder Management, C, Exchange, Budget, SharePoint, Training
2011 - 2013
job
Jnr Project Manager
VIRGIN MOBILE TELECOMS.
§ Collated all project documentation and ensured they were stored and organised in accordance with the organisation's policies in a shared repository.
§ Arranged all needed programme meetings, including town halls, inductions, etc. providing coordination and logistical requirements. Tracked, monitored and reported progress against plan.
§ Created a project risk register with guidance from the organisation risk and insurance manager.
§ Provided input to support the stakeholder management and communications plan, working with communications
workstream across the organisation to ensure plans are aligned and monitor the delivery of defined stakeholder
activities.
§ Maintained configuration management log, version control. Prepared various performance reports.
§ Produced and updated project plans.
§ Providing support service to project managers. Worked closely with the project teams, offered support and guidance, gathered data and created customer personal, customer journey and journey mapping to identify
customer touch points, pain points and needs in order to define better service.
§ Acted as first point of call and escalation point for all PMO enquiries and problems related to the day-to-day
operation of the PMO including investigating and resolving them speedily within agreed timescales thus ensuring
improved, consistent and effective approach to programme & portfolio management.
§ Arranged all needed programme meetings, including town halls, inductions, etc. providing coordination and logistical requirements. Tracked, monitored and reported progress against plan.
§ Created a project risk register with guidance from the organisation risk and insurance manager.
§ Provided input to support the stakeholder management and communications plan, working with communications
workstream across the organisation to ensure plans are aligned and monitor the delivery of defined stakeholder
activities.
§ Maintained configuration management log, version control. Prepared various performance reports.
§ Produced and updated project plans.
§ Providing support service to project managers. Worked closely with the project teams, offered support and guidance, gathered data and created customer personal, customer journey and journey mapping to identify
customer touch points, pain points and needs in order to define better service.
§ Acted as first point of call and escalation point for all PMO enquiries and problems related to the day-to-day
operation of the PMO including investigating and resolving them speedily within agreed timescales thus ensuring
improved, consistent and effective approach to programme & portfolio management.
Project Manager, Stakeholder Management, PMO, Management, Service, Support, Insurance, Organization, Configuration Management, Manager
My education
?
-
2013
n/a
Unspecified, Media Management
Unspecified, Media Management
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