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Virtual assistant with 5+ years experience
Zack Stevens
,
Santa Rosa, United States
Experience
Other titles
Skills
I'm offering
I'm a virtual assistant able to help with any and all tasks related to your business or personal projects. My talents include providing excellent customer service over the phone or through email, making schedules, proofreading, copyediting, and anything else related to maintaining your business.
I have several years of experience working with different tech companies where I was tasked with various back office duties. All services will be delivered with absolute professionalism and at an affordable rate.
I look for to working with you!
I have several years of experience working with different tech companies where I was tasked with various back office duties. All services will be delivered with absolute professionalism and at an affordable rate.
I look for to working with you!
Markets
United Kingdom
Language
Danish
Fluently
English
Fluently
Spanish
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2018 - 2019
job
Customer Experience Specialist
Tesla.
Answering customers' questions about products, prices, or availability.
Maintaining customer records.
Selecting the correct products or assisting customers in making product selections, based on customers'
needs, product specifications, and applicable regulations.
Presenting information to customers about the energy efficiency or environmental impact of scientific or
technical products.
Explaining products, methods, or services to persuade customers to purchase products or use services.
Conferring with customers by telephone or in person to provide information about products or services,
taking and entering orders, canceling accounts, or obtaining details of complaints.
Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.
Solicited sales of new or additional services or products over the phone.
Maintaining customer records.
Selecting the correct products or assisting customers in making product selections, based on customers'
needs, product specifications, and applicable regulations.
Presenting information to customers about the energy efficiency or environmental impact of scientific or
technical products.
Explaining products, methods, or services to persuade customers to purchase products or use services.
Conferring with customers by telephone or in person to provide information about products or services,
taking and entering orders, canceling accounts, or obtaining details of complaints.
Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.
Solicited sales of new or additional services or products over the phone.
Customer experience, Sales, Presenting, Energy, Energy
2017 - 2017
job
Tutor
Self-employed.
Assess students' progress throughout tutoring sessions.
Providing feedback to students using positive reinforcement techniques to encourage, motivate, or build
confidence.
Reviewing class material with students by discussing text, working solutions to problems, or reviewing
worksheets or other assignments.
Scheduling tutoring appointments with students or their parents.
Traveling to students' homes, libraries, or schools to conduct tutoring sessions.
Providing feedback to students using positive reinforcement techniques to encourage, motivate, or build
confidence.
Reviewing class material with students by discussing text, working solutions to problems, or reviewing
worksheets or other assignments.
Scheduling tutoring appointments with students or their parents.
Traveling to students' homes, libraries, or schools to conduct tutoring sessions.
2014 - 2016
job
Math/Chemistry Tutor
Santa Rosa Junior College.
Providing private instruction to individual or small groups of students to improve academic performance,
improve occupational skills, or prepare for academic or occupational tests.
Assess students' progress throughout tutoring sessions.
Providing feedback to students using positive reinforcement techniques to encourage, motivate, or build
confidence.
Reviewing class material with students by discussing text, working solutions to problems, or reviewing
worksheets or other assignments.
3770 Texas Dr. Santa Rosa, CA, 95405 (707) 484-0324 zacks623@gmail.com
Participating in training and development sessions to improve tutoring practices or learn new tutoring
techniques.
improve occupational skills, or prepare for academic or occupational tests.
Assess students' progress throughout tutoring sessions.
Providing feedback to students using positive reinforcement techniques to encourage, motivate, or build
confidence.
Reviewing class material with students by discussing text, working solutions to problems, or reviewing
worksheets or other assignments.
3770 Texas Dr. Santa Rosa, CA, 95405 (707) 484-0324 zacks623@gmail.com
Participating in training and development sessions to improve tutoring practices or learn new tutoring
techniques.
Training, Chemistry, Development
2009 - 2013
job
Catering Staff Member
Pegi Ball Catering.
Conferring with staff events to coordinate details.
Communicating with customers regarding orders, comments, and complaints.
Collecting and returned dirty dishes to the kitchen for washing.
Washing dishes, glassware, and silverware after meals.
Distributing food to servers.
Serving food and beverages to guests at banquets and other events.
Communicating with customers regarding orders, comments, and complaints.
Collecting and returned dirty dishes to the kitchen for washing.
Washing dishes, glassware, and silverware after meals.
Distributing food to servers.
Serving food and beverages to guests at banquets and other events.
My education
SANTA ROSA JUNIOR COLLEGE
Associates, General Education
Associates, General Education
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