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Virtual assistant with strong business support skills
Melanie (Mel) Tremain
,
Longfield
Experience
Skills
I'm offering
An established VA with many years proficiency in supporting businesses with all aspects of operations. Experience gained in speaking and coaching, events, research, not-for-profit, recruitment and manufacturing sectors. Particularly loves projects with client interface. Experience of working with various administration systems. Good team player, task focussed, flexible goal oriented and professional. I have a home office where I can work remotely with all facilities required including high speed internet access.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2015 - ?
freelance
Freelance VA
Internal Audit Ltd.
I currently work on behalf of various clients providing a Virtual Assistant service. On my clients behalf I undertake projects such as digital marketing, social media, lead generation, presentation design, job specification and recruitment, ensuring the legal aspects of client business are in place, website projects, database set up and maintenance etc as well as general day to day management of matters such as travel and itineraries, meeting scheduling and report writing.
VA to Craig Goldblatt
I started working as a freelance PA as I could operate from home and work more flexibly around my children. In this time I provided a variety of PA services to small businesses but mainly for one client where I became involved in the management of his entrepreneurial businesses. This provided me with a valuable opportunity to learn about the training, consultancy and business speaking sector as well as the wellbeing industry. On behalf of my client I was responsible for client liaison, product and service marketing, social media, legal aspects of the business, event organisation as well as day to day organisation of the client schedule and admin for the business. I also worked very closely with my client on the launch of his charity and gained further valuable experience in researching, launching, marketing and governance in the not for profit sector.
Accounts Liaison Executive - Tax Assist Accountants
I worked for this accountancy company in a client facing liaison role, ensuring existing client accountancy needs were serviced professionally, finding new clients and preparing year end accounts.
Recruitment Consultant - Internal Audit Ltd
During this time I worked with the owner of the organisation to set up a niche recruitment consultancy arm to his business. I was responsible for sourcing candidates and clients. I also obtained my Certificate in Recruitment Consultancy Practice from REC.
Sales Administration Manager - Samas Roneo Ltd.
Key position within Logistics Division of Europe's leading office equipment company. Responsible for all issues relating to customer service and after sales care based at the company's Head Office. Involving: Call Centre team management - Export & home market, Customer performance analysis, setting & monitoring factory weekly schedules, Day to day personnel management to ensure highest standards of customer service.
Head of Research and Production - ICC Site Search
Responsible for day to day production of all Property related products, budget setting, cost control, quality control. Responsibility for in-house production team of 8 - staff recruitment, training and motivation and also for a national network of freelance researchers. Member of Site Search Management team who collectively manage the operation of Site Search and its future developments - including instigation of market research and marketing campaigns, new product development and customer care.
Team Leader - ICC Site Search
Responsible for production of one of the department's products, maintaining sales statistics, monitoring marketing campaigns and reporting details to Production manager. The department had only just been set up at this stage and I was responsible for staff training, implementation of administration systems and setting up a researcher network.
UK Industrial Purchasing Assistant - Rhône-Poulenc Chemicals
A member of the company's central purchasing department - involved in provision of statistics for purchasing decisions for all centrally provided services - utilities, waste disposal, stationery, catering etc. I was also involved in feasibility studies, event organisation and a relocation project.
VA to Craig Goldblatt
I started working as a freelance PA as I could operate from home and work more flexibly around my children. In this time I provided a variety of PA services to small businesses but mainly for one client where I became involved in the management of his entrepreneurial businesses. This provided me with a valuable opportunity to learn about the training, consultancy and business speaking sector as well as the wellbeing industry. On behalf of my client I was responsible for client liaison, product and service marketing, social media, legal aspects of the business, event organisation as well as day to day organisation of the client schedule and admin for the business. I also worked very closely with my client on the launch of his charity and gained further valuable experience in researching, launching, marketing and governance in the not for profit sector.
Accounts Liaison Executive - Tax Assist Accountants
I worked for this accountancy company in a client facing liaison role, ensuring existing client accountancy needs were serviced professionally, finding new clients and preparing year end accounts.
Recruitment Consultant - Internal Audit Ltd
During this time I worked with the owner of the organisation to set up a niche recruitment consultancy arm to his business. I was responsible for sourcing candidates and clients. I also obtained my Certificate in Recruitment Consultancy Practice from REC.
Sales Administration Manager - Samas Roneo Ltd.
Key position within Logistics Division of Europe's leading office equipment company. Responsible for all issues relating to customer service and after sales care based at the company's Head Office. Involving: Call Centre team management - Export & home market, Customer performance analysis, setting & monitoring factory weekly schedules, Day to day personnel management to ensure highest standards of customer service.
Head of Research and Production - ICC Site Search
Responsible for day to day production of all Property related products, budget setting, cost control, quality control. Responsibility for in-house production team of 8 - staff recruitment, training and motivation and also for a national network of freelance researchers. Member of Site Search Management team who collectively manage the operation of Site Search and its future developments - including instigation of market research and marketing campaigns, new product development and customer care.
Team Leader - ICC Site Search
Responsible for production of one of the department's products, maintaining sales statistics, monitoring marketing campaigns and reporting details to Production manager. The department had only just been set up at this stage and I was responsible for staff training, implementation of administration systems and setting up a researcher network.
UK Industrial Purchasing Assistant - Rhône-Poulenc Chemicals
A member of the company's central purchasing department - involved in provision of statistics for purchasing decisions for all centrally provided services - utilities, waste disposal, stationery, catering etc. I was also involved in feasibility studies, event organisation and a relocation project.
Organization, Service, Statistics, Recruitment, Implementation, Motivation, Team management, Development, Monitoring, Office, Researcher, Search, Audit, Production, Utilities, UP, Manager, ON, ME, Social, Budget, Social Media, Marketing, Design, Administration, Writing, Product development, Research, Market research, Training, Digital Marketing, Database, Event, Audit, Management, Customer service, Sales, Sourcing, Website, Network
My education
Leicester University
Certification, N/a
Certification, N/a
University of South West
Hndhncorequivalent, Business & Finance
Hndhncorequivalent, Business & Finance
Coopers Company AND Coborn School
Secondary, English & Zoology
Secondary, English & Zoology
Ilford Ursuline High School For Girls
HighSchoolOrEquivalent, Including English and Maths
HighSchoolOrEquivalent, Including English and Maths
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