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A UX Designer and Consultant (MSc in HCI with Ergonomics, UCL) with a decade of experience. Strengths in User Research and Discovery, Prototyping, Design Thinking, Service Design, and experience in SaaS, B2B, Pharma & Healthcare

Sergio Felipe , London, United Kingdom


Experience

10 - 14 years

Other titles

Snr User Researcher/Designer Snr Product/Service Designer Lead UX Designer UX Designer Product Designer + 1 more

Skills

User interface Hci Mapping Prototype Cognitive psychology + 11 more

I'm offering


Markets

United Kingdom
France
Germany
Netherlands
Denmark
Norway
Sweden
Finland
Lithuania

Links for more

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Industries

Health care Finance & economy Apparel & Fashion NGO SaaS + 1 more

Language

English
Fluently
Spanish
Fluently

Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor

Available

Available from 02/08/2020

My experience

2018 - 2019   freelance
UX Consultant, Selligent Marketing Cloud unknown.
Helping to embed UX within the Agile development of Selligent and to grow the Design
team, defining design and research processes, while also doing hands-on design work for the release of new platform features.
Marketing, Design, UX, Research, Agile development, Agile, Cloud, Development, Processes

2018 - 2018   freelance
Snr User Researcher/Designer CMC Markets.
User interviews, heuristic evaluation and defining a service's Customer Lifecycle to optimise the on-boarding experience and learning of users of the app who are new to financial trading.
Researcher, Service, App

2017 - 2018   freelance
Snr Product/Service Designer, Farfetch unknown.
Mapping and optimising internal processes for the redesign of screens to configure shipping
and fulfilment in Farfetch's back office platform, using service design, co-design methods and prototyping.
Design, Prototyping, Service Design, Service, Office, Shipping, Redesign, Processes


My education

2012 - 2014
UCL
MSc, HCI

2005 - 2007
University of Brighton
Bachelors, Multimedia

1996 - 2001
University La Laguna
Bachelors, Business Studies


My resume

  Download resume



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