Senior Test Analyst and Lead
Tara-Jay Matthews
,
Biggleswade, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
Industries
Language
Available
My experience
• Working with indirect UK and European distributors, to co-ordinate system integration, end-to-end and user acceptance testing
• Defining test scope which involves testing of the new transport inventory system as well as downstream integration with the finance system and communication system - Salesforce
• Authored several test plans which would be received and used by Eurostar internally and external distributors
• Presented Eurostar test plan and test schedules to an audience of 15+ in a workshop which included several other European distributors and Eurostar's CIO.
• Assisting with the testing co-ordination of multiple migration dry runs (migration practice) and rollbacks which included smoke pack creation for multiple systems
• Test progress reporting throughout all phases of testing, to be received by senior leadership
• API testing using json scripts via postman
• Defect management and triage between indirect distributors, Eurostar development and our solution developers.
• Working on integrating a new payment method - Klarna - into the business, studying requirements and development needs
• Using Trello to keep an up-to-date project plan which captured the overall task and milestone dates
• Delegating tasks to the wider team to ensure the work can remain on track and of deliverable quality
• Understanding the technical architecture of the backend processes, in order to relay this information to the development teams
• Managing the relationship between Soletrader and their technical suppliers who were in California and Germany
• Using SQL within Microsoft SQL Server to manage tables in production where a bug in automated processes had been identified
• Helping the business to scope out best practices to deliver new developments in the best way; including a code release smoke + regression pack for testing in staging.
• Testing the migration from MSS to Salesforce; reconciliation counts of all data migrated and data mapping is as per expected
• Querying Oracle databases via Toad to retrieve/manipulate test data or inconsistencies in data mapping
• Took ownership of creating the migration test plan and continued ownership throughout the testing of the migration activities
• Scoped and designed test suite which formed the regression pack using gherkin syntax
• Collaborative working with suppliers, ensuring daily stand-ups are adhered too and used effectively
• Proactively engaged in other projects which form part of the programme delivery, to ensure a broad understanding of the business changes going ahead and support where needed
• Compatibility testing across a range of Android and Apple products and browsers
• Led the testing of a new smart ticketing product 'KeyGo' sponsored by GTR rail network, utilizing ITSO specifications
• Worked closely alongside the project manager, product owner and developers to ensure a speedy delivery to production
• Creating test scripts from interpreting functional specifications and supplier release notes on a regular basis
• Liaising with third party suppliers and developers to release functionalities in an agile environment without compromising on quality
• Ensuring that all issues are logged accurately, escalated appropriately and managed through to resolution
• Provide regular and precise updates and test status reports to all concerning stakeholders
• Conducted exploratory testing to cover as many variables to understand different behaviors which could cause bugs or live impact as possible
• Conduct conference calls and Skype meetings to give thorough updates and visual presentations to colleagues outside of the office.
• MI collation and monitoring of usability and performance once device is in production
• Develop test requirements and contribute to product development meetings based on legislation changes and user feedback
• Analysing, reporting and presenting field data to internal and external stakeholders for Go No Go
• Scripting test cases from analysing and interpreting technical specifications documents
• Analysing transactional data between device and back office to ensure the product is syncing with the desired systems
• Accurately identify and record findings from testing on RAID log and escalate through to resolution
• Working with third party test engineers and developers to fix any issues that have arisen from testing
• Agree procedures with internal, external and third party stakeholders
• Attend/chair regular progress meetings to discuss and compare product performance with success criteria
• Produced system documentation to assist with the training of new colleagues.
Barclaycard subject matter expert April 2015 - February 2017
• Managed new team of 12 through the first 8 weeks in the business which involved taking them through training and accreditation
• Assisted other SME's in their training to help them achieve the best results from their training groups
• Proven track record of individual or group coaching and providing constructive feedback which resulted in 11 new colleagues passing their accreditation in 3 weeks
• Overseen and managed high priory projects to meet FCA deadlines and satisfying their expectations
• Heavily involved in the design and implementation of the remediation process
• Ensure that detrimental risks are controlled by testing and sampling data and finding the root cause to any discrepancies
• Being the go to contact for projects in the department and analysing data to ensure it is sound before starting work on the project
• Present process changes to senior stakeholders to compare current performances to potential performances by introducing process improvements
• Managing stakeholders expectations when working on projects with swift deadlines, by managing and prioritising tasks accordingly.
• Specialist in Remediation work which involved designing and implementing processes to deliver operational business targets
• Carried out 1-2-1's and coaching, and used this as an opportunity to motivate the team and providing honest/constructive feedback on the agents individual strengths and weaknesses to enhance their development
• Accredited on Quality Control function to maintain the high quality of work produced
• Proven track record of meeting operational objectives/targets within timeframes whilst maintaining meticulous attention to detail
• Providing daily updates and reports on all major work streams that the team have been involved in to senior management
• Led several high level projects from end to end, providing daily updates via conference calls to the senior project managers and business analysts
• Lead and inspire the team to consistently achieve daily, weekly and monthly quantity and quality targets
• Took ownership of a substantial project with a portfolio of 20,000+ customers, which also included sourcing extra resources from our HQ in Chennai, and managing them on the workflow
• Prioritised projects effectively to ensure all needs of the business are met.
• Pro-actively seek projects to take ownership of
• Managed and completed several audit portfolios that were used by third parties to present the way the business handles our customers.
My education
Bachelors, Marketing
Tara-Jay's reviews
Great working with Tara. Shes a brilliant tester. Highly recommended.
Great
Contact Tara-Jay Matthews
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Tara-Jay directly in Worksome.
38000+ qualified freelancers
are ready to help you
Tell us what you need help with
and get specific bids from skilled talent in Denmark