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Senior IT Professional Specialising in Business Process Re-Engineering
Aaron Foster
,
Ipswich
Experience
Other titles
Skills
I'm offering
I am an experienced and commercially adept IT & MIS Contractor that for the last 10+ years has focused on IT Infrastructure Support, SQL Data Conversion, IT Business Analysis, Business Process Reengineering, Project Management and Data Analyst roles.
Throughout my career I have worked on projects for Alcan Metals, British Telecom, Brother UK, Canon Europe, Canon UK, Defra, HP, Siemens, Xerox and a fair number of SME businesses both B2B and B2C in many sectors including Customer Service, Retail, Utilities, Manufacturing, Software Design and Field Service. As well as working solo, I have worked in large and small teams, with responsibilities as Director, Manager, Team Leader, Mentor and Trainer.
During my early career, I have had both Management and Directorship roles within UK companies as IT Director or as a non-executive Director before moving on to run my own Consultancy.
I have a proven track record of technical, operational and strategic management success with a demonstrable ability to design and apply technology solutions to business problems; delivering complex business led technological change within multiple sectors and bringing legacy data systems in line with modern infrastructure.
Throughout my career I have worked on projects for Alcan Metals, British Telecom, Brother UK, Canon Europe, Canon UK, Defra, HP, Siemens, Xerox and a fair number of SME businesses both B2B and B2C in many sectors including Customer Service, Retail, Utilities, Manufacturing, Software Design and Field Service. As well as working solo, I have worked in large and small teams, with responsibilities as Director, Manager, Team Leader, Mentor and Trainer.
During my early career, I have had both Management and Directorship roles within UK companies as IT Director or as a non-executive Director before moving on to run my own Consultancy.
I have a proven track record of technical, operational and strategic management success with a demonstrable ability to design and apply technology solutions to business problems; delivering complex business led technological change within multiple sectors and bringing legacy data systems in line with modern infrastructure.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2008 - ?
freelance
Freelance & Interim IT Consultant - Sequential and Portfolio Assignments
Various.
Contracting Role Highlights Duration
Project Manager - WiFi As-Is and To-Be 8 Months
Project Management role, managing a major As-Is and To-Be survey for the Wi-Fi installed in the UK's busiest Shopping Centre. Leading to refresh and £3m upgrade. Full supplier and stakeholder management ensuring delivery on time and to budget. 802.11ax, Wi-Fi 6.
Cura Technical Ltd Infrastructure Manager & BA / PM Roles 5 years - Portfolio
6 months PM and BA role to research and implement CRM solution company wide. Responsible for implementation, integration and roll out. Full supplier and stakeholder management. Post implementation ROI assessment. EDI, Data interchange, Change Management, BPMN.
18 months PM & Developer role to implement Middleware MPS solution following business process review. Reduced headcount by four / five, decreased consumable costs by circa 35%, increased revenue by circa 30%. VB, SQL, MySQL, EDI, WMS
3 months BA role to understand copyclick business processes. Resulting in proposed MPS solution. Copy click tracking, consumable usage and billing. Responsible for Gap Analysis, understanding client requirements, creating as-is and future schematics, stakeholder mapping. Business Process Models to enhance use case analysis. EDI, MPS, BPM, UCA
3 months project to move business processes from legacy system to new. Multiple stake holder meetings to generate business case, manage process change followed by user acceptance testing. Microsoft Dynamics, WMS
6 months project to facilitate a replacement Field Service Management solution. Resulted in a 60%+ SLA attainment.
[A nationwide removals firm] Business Analyst - WMS / Distribution Solution 3 Months
Difficult stakeholder management. Implementing WMS (warehouse management), eCommerce and CRM system specifications. Critical Chain Project Management, Entity Relationship Diagramming and Modelling (ERD, ERM) Data Mapping and EDI documentation
Canon Europe Lead Developer 6+2 months
8 months project to implement real time EDI AS2 solution to connect disparate systems for service resolution, stock handling and procurement / invoicing. Involved complex worldwide stakeholder management, managing inexperienced global developers and to tight time scales. Reduced overheads resulting in 48% cost savings
Uniter Group Project Manager + Developer 8 Months
Complex suits of agile two-way EDI solutions connecting disparate client systems. Integrated systems from Brother, Canon, Fujistu Siemans, Siemans Nixdorf, HP and BT Syncordia, giving real time metrics.
Full implantation responsibility for Field Service management systems (FSM), CRM and WMS.
Business Change Management, BPMN.
Click Intellect Ltd Non-Exec & Lead Developer 6+6 months
BA Project to understand client requirements. Coordinated multiple business groups and managed stakeholder acceptance and supplier / client sensitivities. Designed Data structure and led outsourced design team. Implemented user acceptance testing process.
Candidate Quest Ltd Freelance Commercial Director 1 Year
Project to build a Cookie-cutter business model. Stakeholder management. Facilitated focus groups. Built as-is and transition plans. Responsible for 8 direct reports and all staff and contractors in UK, Pakistan, India & UAE
Project Manager - WiFi As-Is and To-Be 8 Months
Project Management role, managing a major As-Is and To-Be survey for the Wi-Fi installed in the UK's busiest Shopping Centre. Leading to refresh and £3m upgrade. Full supplier and stakeholder management ensuring delivery on time and to budget. 802.11ax, Wi-Fi 6.
Cura Technical Ltd Infrastructure Manager & BA / PM Roles 5 years - Portfolio
6 months PM and BA role to research and implement CRM solution company wide. Responsible for implementation, integration and roll out. Full supplier and stakeholder management. Post implementation ROI assessment. EDI, Data interchange, Change Management, BPMN.
18 months PM & Developer role to implement Middleware MPS solution following business process review. Reduced headcount by four / five, decreased consumable costs by circa 35%, increased revenue by circa 30%. VB, SQL, MySQL, EDI, WMS
3 months BA role to understand copyclick business processes. Resulting in proposed MPS solution. Copy click tracking, consumable usage and billing. Responsible for Gap Analysis, understanding client requirements, creating as-is and future schematics, stakeholder mapping. Business Process Models to enhance use case analysis. EDI, MPS, BPM, UCA
3 months project to move business processes from legacy system to new. Multiple stake holder meetings to generate business case, manage process change followed by user acceptance testing. Microsoft Dynamics, WMS
6 months project to facilitate a replacement Field Service Management solution. Resulted in a 60%+ SLA attainment.
[A nationwide removals firm] Business Analyst - WMS / Distribution Solution 3 Months
Difficult stakeholder management. Implementing WMS (warehouse management), eCommerce and CRM system specifications. Critical Chain Project Management, Entity Relationship Diagramming and Modelling (ERD, ERM) Data Mapping and EDI documentation
Canon Europe Lead Developer 6+2 months
8 months project to implement real time EDI AS2 solution to connect disparate systems for service resolution, stock handling and procurement / invoicing. Involved complex worldwide stakeholder management, managing inexperienced global developers and to tight time scales. Reduced overheads resulting in 48% cost savings
Uniter Group Project Manager + Developer 8 Months
Complex suits of agile two-way EDI solutions connecting disparate client systems. Integrated systems from Brother, Canon, Fujistu Siemans, Siemans Nixdorf, HP and BT Syncordia, giving real time metrics.
Full implantation responsibility for Field Service management systems (FSM), CRM and WMS.
Business Change Management, BPMN.
Click Intellect Ltd Non-Exec & Lead Developer 6+6 months
BA Project to understand client requirements. Coordinated multiple business groups and managed stakeholder acceptance and supplier / client sensitivities. Designed Data structure and led outsourced design team. Implemented user acceptance testing process.
Candidate Quest Ltd Freelance Commercial Director 1 Year
Project to build a Cookie-cutter business model. Stakeholder management. Facilitated focus groups. Built as-is and transition plans. Responsible for 8 direct reports and all staff and contractors in UK, Pakistan, India & UAE
WiFi, It, IT consultant, Developer, Analyst, Implementation, Lead developer, Infrastructure, Testing, Middleware, Business Case, Assessment, EDI, Wms, Interim, Vb, Cookie, LED, Processes, Manager, Agile, Mysql, Change management, Sql, Project Management, Ecommerce, CRM, Project Manager, Research, Budget, Design, Stakeholder Management, Procurement, Business Change Management, Management, Integration, ROI, Service Management, Service
2003 - 2008
job
IT & MIS Director
Uniter Group Ltd.
Strategic IT management incl. Infrastructure management. Delivering critical services to 14 subsidiary businesses (UK, Sri-Lanka). Portfolio based Director for the 14 subsidiaries. Responsible for delivering the companies IT strategy through rolling 5 year plans. £20m P&L responsibility.
• Planned, delivered and maintained IT Infrastructure over multiple sites across 500+ users with support for both Data and Voice
• Introduced agile EDI solutions to integrate disparate client and supplier systems dramatically improving stock and supply chain efficiencies resulting in 80% staff reduction
• Identified requirement through BPR for dynamic work scheduling, led project team to implement, increasing KPI & SLA attainment to > 98%, managed stakeholder perception and buy-in and resulted in 60% cost savings
• Designed new consumable risk management software technology to enable a global manufacturer to introduce an innovative sales solution, creating increased market share and generating £2m savings
• Designed and introduced industry leading integrated mobile field service system, reducing costs by 45% and triggering case studies by Nokia and BT
• Planned, delivered and maintained IT Infrastructure over multiple sites across 500+ users with support for both Data and Voice
• Introduced agile EDI solutions to integrate disparate client and supplier systems dramatically improving stock and supply chain efficiencies resulting in 80% staff reduction
• Identified requirement through BPR for dynamic work scheduling, led project team to implement, increasing KPI & SLA attainment to > 98%, managed stakeholder perception and buy-in and resulted in 60% cost savings
• Designed new consumable risk management software technology to enable a global manufacturer to introduce an innovative sales solution, creating increased market share and generating £2m savings
• Designed and introduced industry leading integrated mobile field service system, reducing costs by 45% and triggering case studies by Nokia and BT
Agile, It infrastructure, Risk Management, Management, It management, Sales, Service, Technology, It, Support, Infrastructure, KPI, Software, EDI, LED
1997 - 2003
job
IT Director
FLS Group Ltd.
Strategic IT management with full P&L responsibility (£12m). Directly managed senior management team.
Early Career
Early Career
Management, It management, It
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