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Tenacious Problem Solver

Wayne Gustave , London, United Kingdom


Experience

10 - 14 years

Other titles

ux designer ux/ui designer marketing designer product designer

Skills

Prototype Wireframes Wireframe Prototypes Interaction design + 8 more

I'm offering


Markets

United Kingdom

Links for more

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Language

English
Fluently

Ready for

  Smaller project
  Larger project
  Full time contractor

Available

Typically available within 14 days

My experience

2019 - ?   job
UX Designer Westminster City Council.
• Working on projects across Westminster’s corporate and customer experience programs.
• Mapping user journeys and ideating features through paper prototyping and digital wireframes.
• Using GDS labs for accessibility and usability analysis and testing to WCAG 2.1 standards.
• Championing user centred design through internal short videos and workshops of UX methods and principles.
• Heuristic review of digital services to identify opportunities for improvement.
UX Design, Stakeholder Management, Facilitering af workshops, Concept Development, Digital design, Kvalitativ analyse, Wireframing, Prototyping, UI Design

2016 - 2019   job
UX / UI Designer London Borough of Camden.
• Service design for Camden’s Digital Experience Program proving UX and UI oversight on various projects across various council services.
• Involved in all phases of projects from development to discovery.
• Increased digital trust by keeping the user central to deliverables.
• Improved existing services and validated the users need for new products through workshops, focus groups, prototyping, and guerrilla testing.
• Key achievement – Worked on deliverable that were pivotal to Camden winning Digital Leaders 100 ‘Digital Council of the Year’ 2017 Award.
Design, UX, Prototyping, Research, UI, Agile, Qualitative research, Service Design, Workshops, Testing, Development, User research, Usability, Concept Development, Jira, Scrum, Design guide, Adobe Photoshop, Adobe Illustrator, Visuel identitet

2014 - 2015   job
UI Designer Fairfax Computing LTD.
• As is customer journey mapping of outdated basket and checkout processes.
• Identified user challenges through usage and heatmapping data, and online feedback forms.
• Using a mobile first approach, created UI resources new processes.
UI Design, User journey, Mobile design, Google analytics, Digital design, Layout, Logodesign, Visuel identitet, Webdesign

2007 - 2014   job
Lead Digital Marketing Designer Tooled Tooled-UP.
• Worked within a small multidisciplinary team in a Start-Up atmosphere.
• Involved in multichannel campaign from stakeholder engagement at supplier meetings to HTML and CSS coding for campaign deployment.
• Responsible for branding and delegating the creation resources across email, web, affiliate, social media, print and showroom channels.
• Helped build the foundations for understanding the customer through A/B testing and online surveys to build personas.
Campaign, Web, Affiliate, Digital Marketing, Print, Adobe CC, HTML, Branding, Marketing, Opstart, Social Media, Landing pages


My education

2004 - 2007
Central St Martins
Bachelors, Fine Art (Minor in Design)
BA hons in Fine art 2:1


My resume

  Download resume



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