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Tenacious Problem Solver

Wayne Gustave, London, United Kingdom


Experience

10 - 14 years

Other titles

ux designer ux/ui designer marketing designer product designer

Skills

Prototype Wireframes Wireframe Prototypes Interaction design + 8 more

I'm offering

With over a decade of experience across various design practices, I am a natural creative who’s passionate about finding solutions that work. I have experience in all phases of the products life cycle. From discovery to ideation to development and beyond. I am a natural problem solver who believes there is no one way to create a great product, but my toolbox of diverse skills and methodologies help make the complex simple for the user and help create deliverables that work. I am comfortable using the industry standard tools, owning usability guidelines and UI components, branding, prototyping, journey mapping, UX analysis, and usability testing and such. I have over 3 years’ experience in the public sector implementing GDS guidelines on usability and accessibility. I have a collaborative work ethic and believe in inclusive design. It goes without saying, I am always focused on the users’ needs.

Markets

United Kingdom

Links for more

Once you have created a company account and a job, you can access the profiles links.

Industries

Industrial Public sector Apparel & Fashion Construction & Property

Language

English
Fluently

Ready for

  Smaller project
  Larger project
  Full time contractor

Available

Typically available within 14 days

My experience

2019 - ?   job
UX Designer Westminster City Council.
• Working on projects across Westminster’s corporate and customer experience programs.
• Mapping user journeys and ideating features through paper prototyping and digital wireframes.
• Using GDS labs for accessibility and usability analysis and testing to WCAG 2.1 standards.
• Championing user centred design through internal short videos and workshops of UX methods and principles.
• Heuristic review of digital services to identify opportunities for improvement.
Wireframing, UX Design, Stakeholder Management, Facilitering af workshops, Concept Development, Digital design, Kvalitativ analyse, Prototyping, UI Design

2016 - 2019   job
UX / UI Designer London Borough of Camden.
• Service design for Camden’s Digital Experience Program proving UX and UI oversight on various projects across various council services.
• Involved in all phases of projects from development to discovery.
• Increased digital trust by keeping the user central to deliverables.
• Improved existing services and validated the users need for new products through workshops, focus groups, prototyping, and guerrilla testing.
• Key achievement – Worked on deliverable that were pivotal to Camden winning Digital Leaders 100 ‘Digital Council of the Year’ 2017 Award.
Design, UX, Prototyping, Research, UI, Agile, Qualitative research, Service Design, Workshops, Testing, Development, User research, Usability, Concept Development, Jira, Scrum, Design guide, Adobe Photoshop, Adobe Illustrator, Visuel identitet

2014 - 2015   job
UI Designer Fairfax Computing LTD.
• As is customer journey mapping of outdated basket and checkout processes.
• Identified user challenges through usage and heatmapping data, and online feedback forms.
• Using a mobile first approach, created UI resources new processes.
UI Design, User journey, Mobile design, Google analytics, Digital design, Layout, Logodesign, Visuel identitet, Webdesign

2007 - 2014   job
Lead Digital Marketing Designer Tooled Tooled-UP.
• Worked within a small multidisciplinary team in a Start-Up atmosphere.
• Involved in multichannel campaign from stakeholder engagement at supplier meetings to HTML and CSS coding for campaign deployment.
• Responsible for branding and delegating the creation resources across email, web, affiliate, social media, print and showroom channels.
• Helped build the foundations for understanding the customer through A/B testing and online surveys to build personas.
Campaign, Web, Affiliate, Digital Marketing, Print, Adobe CC, HTML, Branding, Marketing, Opstart, Social Media, Landing pages


My education

2004 - 2007
Central St Martins
Bachelors, Fine Art (Minor in Design)
BA hons in Fine art 2:1


My resume

  Download resume



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