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Tenacious Problem Solver
Wayne Gustave
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
With over a decade of experience across various design practices, I am a natural creative who’s passionate about finding solutions that work. I have experience in all phases of the products life cycle. From discovery to ideation to development and beyond. I am a natural problem solver who believes there is no one way to create a great product, but my toolbox of diverse skills and methodologies help make the complex simple for the user and help create deliverables that work. I am comfortable using the industry standard tools, owning usability guidelines and UI components, branding, prototyping, journey mapping, UX analysis, and usability testing and such. I have over 3 years’ experience in the public sector implementing GDS guidelines on usability and accessibility. I have a collaborative work ethic and believe in inclusive design. It goes without saying, I am always focused on the users’ needs.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Full time contractor
Available
My experience
2019 - ?
job
UX Designer
Westminster City Council.
• Working on projects across Westminster’s corporate and customer experience programs.
• Mapping user journeys and ideating features through paper prototyping and digital wireframes.
• Using GDS labs for accessibility and usability analysis and testing to WCAG 2.1 standards.
• Championing user centred design through internal short videos and workshops of UX methods and principles.
• Heuristic review of digital services to identify opportunities for improvement.
• Mapping user journeys and ideating features through paper prototyping and digital wireframes.
• Using GDS labs for accessibility and usability analysis and testing to WCAG 2.1 standards.
• Championing user centred design through internal short videos and workshops of UX methods and principles.
• Heuristic review of digital services to identify opportunities for improvement.
UX Design, Stakeholder Management, Facilitating workshops, Concept Development, Digital design, Qualitative analysis, Wireframing, Prototyping, UI Design
2016 - 2019
job
UX / UI Designer
London Borough of Camden.
• Service design for Camden’s Digital Experience Program proving UX and UI oversight on various projects across various council services.
• Involved in all phases of projects from development to discovery.
• Increased digital trust by keeping the user central to deliverables.
• Improved existing services and validated the users need for new products through workshops, focus groups, prototyping, and guerrilla testing.
• Key achievement – Worked on deliverable that were pivotal to Camden winning Digital Leaders 100 ‘Digital Council of the Year’ 2017 Award.
• Involved in all phases of projects from development to discovery.
• Increased digital trust by keeping the user central to deliverables.
• Improved existing services and validated the users need for new products through workshops, focus groups, prototyping, and guerrilla testing.
• Key achievement – Worked on deliverable that were pivotal to Camden winning Digital Leaders 100 ‘Digital Council of the Year’ 2017 Award.
Design, UX, Prototyping, Research, UI, Agile, Qualitative research, Service Design, Workshops, Testing, Development, User research, Usability, Concept Development, Jira, Scrum, Design guide, Adobe Photoshop, Adobe Illustrator, Visual identity
2014 - 2015
job
UI Designer
Fairfax Computing LTD.
• As is customer journey mapping of outdated basket and checkout processes.
• Identified user challenges through usage and heatmapping data, and online feedback forms.
• Using a mobile first approach, created UI resources new processes.
• Identified user challenges through usage and heatmapping data, and online feedback forms.
• Using a mobile first approach, created UI resources new processes.
UI Design, User journey, Mobile design, Google analytics, Digital design, Layout, Logo Design, Visual identity, Web design
2007 - 2014
job
Lead Digital Marketing Designer Tooled
Tooled-UP.
• Worked within a small multidisciplinary team in a Start-Up atmosphere.
• Involved in multichannel campaign from stakeholder engagement at supplier meetings to HTML and CSS coding for campaign deployment.
• Responsible for branding and delegating the creation resources across email, web, affiliate, social media, print and showroom channels.
• Helped build the foundations for understanding the customer through A/B testing and online surveys to build personas.
• Involved in multichannel campaign from stakeholder engagement at supplier meetings to HTML and CSS coding for campaign deployment.
• Responsible for branding and delegating the creation resources across email, web, affiliate, social media, print and showroom channels.
• Helped build the foundations for understanding the customer through A/B testing and online surveys to build personas.
Campaign, Web, Affiliate, Digital Marketing, Print, Adobe CC, HTML/CSS/Javascript, Branding, Marketing, Start-up, Social Media, Landing pages
My education
2004
-
2007
Central St Martins
Bachelors, Fine Art (Minor in Design)
Bachelors, Fine Art (Minor in Design)
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