Salesforce CRM and Data Consultant
Deepak K Rana, MBA ( Hult London )
Hayes, United Kingdom
Links for more
Ongoing relation / part-time
Full time contractor
• Responsible for policies making for pre and post sales business processes
• Business planning, Marketing cloud integrations and project planning stages on projects
• Leading and laisoning on day to day basis the technical product development teams
Salesforce CRM/Data Consultant - Involved in providing consultation on IT projects using Salesforce and Google Analytics. Analysing data using Excel, KPIs, Tableau, Salesforce and Custom reports
• Providing Salesforce customization support using workflows, triggers, fields updates, custom reports, page layouts, record types and data administration etc
• Providing data quality support using Excel - pivot tables, vlookups, Index match etc
• Implementing roadmaps, KPIs, business strategy and planning, vision and objectives setting
• Providing strategic suggestions to executives to optimize performance
+44(0) 7443340401 • Skype: deepakrana • [email protected]icloud.com
Records management company - maintaining records of more than 95% fortune 500 companies.
Salesforce Data Administrator - Involved in providing data governance, integrity and analysis support on company accounts of more than 95% fortune 500 companies of Europe
• Custom reports, workflow, 3rd party integrations monitoring, data governance
• Managed CRM of more than 40000 UK company accounts by providing data goverence support
• Strategically allocated resources, account teams, opportunities, cases, contacts to accounts, workflows
• Subject matter expert by developing training modules on how to do steps
IT consultancy firm, located in London with team of 25 designers and developers who handles SME projects.
Senior IT Consultant - Involved in providing initial consultation on various IT projects from small to medium sized organisations. Developed CRM, E-commerce, Social media, Email marketing and ERP solutions. Managed complete SDLC life cycles.
• SDLC support to team of 28 designers and developers onshore and offshore - remotely.
• Developed sophisticated social media and ecommerce solutions for SMEs and medium scale companies
• Developed ecommerce solutions using Magento, OScommerce and connected to Google Analytics
• Responsible for company policies, budget planning and overall IT operations
N/a, Methods and management communication
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