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Salesforce CRM and Data Consultant

Deepak K Rana, MBA ( Hult London ) , Hayes, United Kingdom


10 - 14 years

Other titles

Salesforce Data Administrator


CRM ERP Data governance Data integration Enterprise resource planning + 11 more

I'm offering


United Kingdom

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Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor


Typically available right away

My experience

2016 - ?   freelance
Founder and Consultant CRM MATES LTD.
- Leading project on Salesforce CRM on both Sales and Service cloud. Involved in Pre-sales, IT Consultancy and Business analysis steps on Bespoke projects, CRM and Digital marketing

• Responsible for policies making for pre and post sales business processes
• Business planning, Marketing cloud integrations and project planning stages on projects
• Leading and laisoning on day to day basis the technical product development teams
Digital Marketing, Marketing, Product development, Business Analysis, CRM, Cloud, Salesforce, Sales, Service, It, Development, Planning, Processes, Founder

2015 - 2016   freelance
SALESFORCE CONTRACTOR PBA Singapore, Tony Blair Faith Foundation (TBFF).
Privately providing consultation to clients such as Fly Victor, PBA Singapore, Tony Blair Faith Foundation (TBFF) & more. Currently working for TBFF.

Salesforce CRM/Data Consultant - Involved in providing consultation on IT projects using Salesforce and Google Analytics. Analysing data using Excel, KPIs, Tableau, Salesforce and Custom reports

• Providing Salesforce customization support using workflows, triggers, fields updates, custom reports, page layouts, record types and data administration etc
• Providing data quality support using Excel - pivot tables, vlookups, Index match etc
• Implementing roadmaps, KPIs, business strategy and planning, vision and objectives setting
• Providing strategic suggestions to executives to optimize performance

+44(0) 7443340401 • Skype: deepakrana • [email protected]
Business strategy, Excel, Google analytics, Administration, CRM, Salesforce, Tableau, Analytics, It, Support, Data quality, Google, Planning, ME

2014 - 2015   job
Salesforce Data Administrator IRON MOUNTAIN INC.
London, United Kingdom AUGUST 2014 - APRIL 2015
Records management company - maintaining records of more than 95% fortune 500 companies.

Salesforce Data Administrator - Involved in providing data governance, integrity and analysis support on company accounts of more than 95% fortune 500 companies of Europe

• Custom reports, workflow, 3rd party integrations monitoring, data governance
• Managed CRM of more than 40000 UK company accounts by providing data goverence support
• Strategically allocated resources, account teams, opportunities, cases, contacts to accounts, workflows
• Subject matter expert by developing training modules on how to do steps
CRM, Training, Salesforce, Management, Support, Workflow, Monitoring, Administrator

2010 - 2013   freelance
Senior IT Consultant AMFORMA LTD.
-London, United Kingdom Jan 2010 - March 2013
IT consultancy firm, located in London with team of 25 designers and developers who handles SME projects.

Senior IT Consultant - Involved in providing initial consultation on various IT projects from small to medium sized organisations. Developed CRM, E-commerce, Social media, Email marketing and ERP solutions. Managed complete SDLC life cycles.

• SDLC support to team of 28 designers and developers onshore and offshore - remotely.
• Developed sophisticated social media and ecommerce solutions for SMEs and medium scale companies
• Developed ecommerce solutions using Magento, OScommerce and connected to Google Analytics
• Responsible for company policies, budget planning and overall IT operations
ERP, Social, Planning, Oscommerce, Google, Offshore, Support, IT Consultant, It, Analytics, Social Media, Magento, E-commerce, Budget, CRM, Email marketing, Ecommerce, Google analytics, Marketing

My education

MBA, N/a

Guru Nanak Dev University
N/a, Methods and management communication

My resume

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