$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Senior Commercial Operations Manager Construction & Facilities
Paul Hepples
,
Carlisle, United Kingdom
Experience
Other titles
Skills
I'm offering
I'm a Senior Manager with a pure career history in construction seeking a new opportunity after relocation.
From my initial start as a City & Guilds Trained Apprentice Joiner, to my current role in Senior Management, I am able to demonstrate excellent Project Management and Planning skills. I have organised and scheduled events, activities and resources, whilst monitoring these against set deadlines. This guaranteed that the Projects were completed on time and to customer satisfaction and budget.
Co-ordinated multiple system implementations and teams Europe wide. Effectively planned Projects and negotiated between teams in each country, which ensured that all worked in harmony and strict deadlines were met.
Attributes
To provide strategic and tactical Leadership for the professional delivery of sustainable profit and growth.
Directing all Commercial and Contractual aspects of the Business including Business Development, Contract Management and Client relations. Covering individual projects and the company's development portfolio.
Providing expertise to support the operations function in the development of strategic plans, which maximize opportunity and minimize risks and the potential for disputes.
Act as a member of the Senior Management team in ensuring: -
➢ Delivery of stated profit targets and maintenance of margins
➢ Establishment of robust and consistent change control processes within each project or areas which ensure that contract variations and pricing adjustments are adequately identified and agreed with clients.
➢ Identification, evaluation and active management of appropriate risk and opportunity allowances.
➢ Delivery of consistent value and cost reporting to support effective project review and control.
➢ Implementation of Continuous Improvement Strategies for business processes and operational efficiency.
➢ Maintaining effective cost control systems visible to the client
➢ Professional focus, identity and leadership within the commercial function consistent with Group wide standards and objectives
➢ Support to the Managing Director in the development of consistent Group-wide Commercial, Resource, Dispute Management and Human Capital Development strategies
Key Tasks & Responsibilities:
1. Work Winning
• Provide guidance and direction to the work winning team for identifying and quantifying risks and opportunities in bids and tenders.
• Support or lead key negotiations with prospective customers, partners, contractors and sub-contractors.
2. Strategic Planning and Implementation
• With the MD and management team develop strategies consistent with business objectives and timetables
• Ensure commercial focus is maintained in established and developing markets.
• Develop a Framework for compliance with Group standards and corporate governance requirements
• Issue clear budgetary guidelines linked to project budget planning
3. Contract Management
Develop and implement effective review practices for monitoring commercial activity within projects to ensure
• Adherence to Cash management targets.
• Risk Management is thorough and conclusive.
• Compliance with internal audit procedures.
• Contractual Imperatives (duties, obligations, notices, standards etc) are observed and discharged to protect the companies' position and entitlements. Ensuring compliance with insurance and legal requirements.
• Continuous review of contract performance against financial and delivery/completion targets.
• Management of client relationships and resolution of contractual claims and disputes. Ensure co-operative liaison with internal partners (Group Risk, Legal, Pre-contract, Logistics, Insurance) to assist with resolution.
• Ensures site construction costs do not exceed tender/varied allowance.
4. Contract Planning and Management Reporting
• Manage the production of Project Procurement Strategy Documentation.
• Manage the production of Project Value Enhancements Plans.
• Deliver effective management information on commercial activity across the business.
• Translate plans and requirements into realistic budgets and targets for sub-teams.
• Promote innovative ways to add value and reduce costs within the team.
• Report contract costs/cash flow to management team.
5. Health & Safety Management
Ensure a safe working environment for all Company employees, subcontractors, client employees, visitors and third parties is maintained at all times
• Monitor and enforce compliance with health and safety procedures.
• Provide expert guidance to assist designers ensure safe constructability of sections in line with CDM requirements.
• Assist in identifying Health & Safety training needs for personnel.
• Oversee the Contracts Managers in ensuring that Risk Assessments are completed and Safe Operating Procedures drafted at the beginning of each Contract or Process Change, and at least annually thereafter to cover: -
Safe working systems, Avoidance of Accidents and pollution, materials handling, and good environmental management.
6. Employee Development
• To ensure the effective performance management and development of direct reports.
• Identify and evaluate talent and capabilities amongst members of the contracts department.
• Create a structured environment in which individuals can perform and develop effectively.
• Provide coaching and support to develop potential and manage performance improvement.
• Ensure all persons on sites have a full induction and that they have the appropriate training for their job functions.
7. Waste Management
• Develop and implement effective waste management practices including waste reduction programmes, accountability and awareness and safe waste disposal procedures.
Knowledge & Experience:
• Structural, Mechanical and Construction Engineering experience.
• 30 Years' experience working with small to large sized construction projects including 5 years with supervisory responsibility.
• Project Management experience for construction projects with a manpower requirement of 1-100+ engineers and labourers involving planning, scheduling, materials management and supplier negotiations.
• Contract negotiation, sub-contractor and supplier management skills.
• Comprehensive knowledge of building regulations and the Construction Industry Scheme.
• Auto-Cad and general PC software skills.
• Written contractual communication.
• Commercial & Contractual awareness.
• Leadership, Negotiation, Delegation, Team building and Coaching skills.
• Financial and Partnering experience.
• Knowledge of Contract Law and differing forms of contract.
• Experience, in Collateral warranties, performance bonds etc.
• Agreement of retention and delayed payments schemes.
• Negotiation of final accounts.
• Agreement of measures for extra works.
Autonomy, Complexity & Decision Making:
Holds primary responsibility for the effective Management of the Contracts/Estimating/Surveying Department with strong links to the financial performance of the company. The role is very fluid and moves between all the elements of the construction process from initial design and tendering, through project planning of the contract, materials purchase along with the delegation of contracts management, direct labour management and sub-contractor management/approval, through to client/main contractor negotiations.
Decision making on all elements of Estimating, Costing, Materials purchase, Project Management, Health & Safety, Contractual Law, Insurances, Sub-contractor employment, Profit and Loss, Environmental issues, reporting and operating procedures, team building, professional image of company
From my initial start as a City & Guilds Trained Apprentice Joiner, to my current role in Senior Management, I am able to demonstrate excellent Project Management and Planning skills. I have organised and scheduled events, activities and resources, whilst monitoring these against set deadlines. This guaranteed that the Projects were completed on time and to customer satisfaction and budget.
Co-ordinated multiple system implementations and teams Europe wide. Effectively planned Projects and negotiated between teams in each country, which ensured that all worked in harmony and strict deadlines were met.
Attributes
To provide strategic and tactical Leadership for the professional delivery of sustainable profit and growth.
Directing all Commercial and Contractual aspects of the Business including Business Development, Contract Management and Client relations. Covering individual projects and the company's development portfolio.
Providing expertise to support the operations function in the development of strategic plans, which maximize opportunity and minimize risks and the potential for disputes.
Act as a member of the Senior Management team in ensuring: -
➢ Delivery of stated profit targets and maintenance of margins
➢ Establishment of robust and consistent change control processes within each project or areas which ensure that contract variations and pricing adjustments are adequately identified and agreed with clients.
➢ Identification, evaluation and active management of appropriate risk and opportunity allowances.
➢ Delivery of consistent value and cost reporting to support effective project review and control.
➢ Implementation of Continuous Improvement Strategies for business processes and operational efficiency.
➢ Maintaining effective cost control systems visible to the client
➢ Professional focus, identity and leadership within the commercial function consistent with Group wide standards and objectives
➢ Support to the Managing Director in the development of consistent Group-wide Commercial, Resource, Dispute Management and Human Capital Development strategies
Key Tasks & Responsibilities:
1. Work Winning
• Provide guidance and direction to the work winning team for identifying and quantifying risks and opportunities in bids and tenders.
• Support or lead key negotiations with prospective customers, partners, contractors and sub-contractors.
2. Strategic Planning and Implementation
• With the MD and management team develop strategies consistent with business objectives and timetables
• Ensure commercial focus is maintained in established and developing markets.
• Develop a Framework for compliance with Group standards and corporate governance requirements
• Issue clear budgetary guidelines linked to project budget planning
3. Contract Management
Develop and implement effective review practices for monitoring commercial activity within projects to ensure
• Adherence to Cash management targets.
• Risk Management is thorough and conclusive.
• Compliance with internal audit procedures.
• Contractual Imperatives (duties, obligations, notices, standards etc) are observed and discharged to protect the companies' position and entitlements. Ensuring compliance with insurance and legal requirements.
• Continuous review of contract performance against financial and delivery/completion targets.
• Management of client relationships and resolution of contractual claims and disputes. Ensure co-operative liaison with internal partners (Group Risk, Legal, Pre-contract, Logistics, Insurance) to assist with resolution.
• Ensures site construction costs do not exceed tender/varied allowance.
4. Contract Planning and Management Reporting
• Manage the production of Project Procurement Strategy Documentation.
• Manage the production of Project Value Enhancements Plans.
• Deliver effective management information on commercial activity across the business.
• Translate plans and requirements into realistic budgets and targets for sub-teams.
• Promote innovative ways to add value and reduce costs within the team.
• Report contract costs/cash flow to management team.
5. Health & Safety Management
Ensure a safe working environment for all Company employees, subcontractors, client employees, visitors and third parties is maintained at all times
• Monitor and enforce compliance with health and safety procedures.
• Provide expert guidance to assist designers ensure safe constructability of sections in line with CDM requirements.
• Assist in identifying Health & Safety training needs for personnel.
• Oversee the Contracts Managers in ensuring that Risk Assessments are completed and Safe Operating Procedures drafted at the beginning of each Contract or Process Change, and at least annually thereafter to cover: -
Safe working systems, Avoidance of Accidents and pollution, materials handling, and good environmental management.
6. Employee Development
• To ensure the effective performance management and development of direct reports.
• Identify and evaluate talent and capabilities amongst members of the contracts department.
• Create a structured environment in which individuals can perform and develop effectively.
• Provide coaching and support to develop potential and manage performance improvement.
• Ensure all persons on sites have a full induction and that they have the appropriate training for their job functions.
7. Waste Management
• Develop and implement effective waste management practices including waste reduction programmes, accountability and awareness and safe waste disposal procedures.
Knowledge & Experience:
• Structural, Mechanical and Construction Engineering experience.
• 30 Years' experience working with small to large sized construction projects including 5 years with supervisory responsibility.
• Project Management experience for construction projects with a manpower requirement of 1-100+ engineers and labourers involving planning, scheduling, materials management and supplier negotiations.
• Contract negotiation, sub-contractor and supplier management skills.
• Comprehensive knowledge of building regulations and the Construction Industry Scheme.
• Auto-Cad and general PC software skills.
• Written contractual communication.
• Commercial & Contractual awareness.
• Leadership, Negotiation, Delegation, Team building and Coaching skills.
• Financial and Partnering experience.
• Knowledge of Contract Law and differing forms of contract.
• Experience, in Collateral warranties, performance bonds etc.
• Agreement of retention and delayed payments schemes.
• Negotiation of final accounts.
• Agreement of measures for extra works.
Autonomy, Complexity & Decision Making:
Holds primary responsibility for the effective Management of the Contracts/Estimating/Surveying Department with strong links to the financial performance of the company. The role is very fluid and moves between all the elements of the construction process from initial design and tendering, through project planning of the contract, materials purchase along with the delegation of contracts management, direct labour management and sub-contractor management/approval, through to client/main contractor negotiations.
Decision making on all elements of Estimating, Costing, Materials purchase, Project Management, Health & Safety, Contractual Law, Insurances, Sub-contractor employment, Profit and Loss, Environmental issues, reporting and operating procedures, team building, professional image of company
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
freelance
Facilities Maintenance & Building Contractor
unknown.
Senior Commercial Operations Manager
• Responsible for all commercial activities of the business from Estimating, Tendering, Procurement, Planning and delivering New Builds, Refurbishments, Planned and Reactive Maintenance, Surveying.
• Recruitment, Health and Safety.
• Client and Contract negotiations, Valuations, Final Accounts, Business Development.
• Responsible for all commercial activities of the business from Estimating, Tendering, Procurement, Planning and delivering New Builds, Refurbishments, Planned and Reactive Maintenance, Surveying.
• Recruitment, Health and Safety.
• Client and Contract negotiations, Valuations, Final Accounts, Business Development.
Business development, Procurement, Recruitment, Development, Health, Safety, Manager
2012 - 2017
job
Group Project Manager
Naylor Industries.
Responsible for all major projects undertaken by Naylor Industries, in the past 5 years have completed new concrete factory at Barnsley project cost of £3.4 million, New Head Office and specialist plastics factory at Wombwell, Project cost 4,1 million worked on a new factory within the Cawthorne site Project cost of over £6 million. My brief was to oversee from conception to completion all major projects including Estimating, Contractor appointment, Quantity Surveying and Final Account settlement. All complying with the current CDM and HSE regulations.
(Reason for leaving redundancy at end of building and refurbishment programme)
(Reason for leaving redundancy at end of building and refurbishment programme)
Project Manager, Office, Manager
2011 - 2012
job
Construction Development Manager
Seddon Property Services Company.
• Identifying potential client and work opportunities for sustained work flow.
• Completion and submission of PQQ's.
• Manage and conduct cost analysis, development of cost models, challenging the existing and new supply chain costs in order to produce and present fully cost viable business opportunities to the Sales & Operations Director, including undertaking life cycle cost analysis of new business opportunities.
• Attendance at tender site visits, client meetings and submission interviews, preparation and delivery of presentations and completed tender documents to prospective clients.
• Work with the Operations team to ensure smooth mobilisation of new contracts.
• Maintain up to date knowledge of market trends, methods and best practice.
• Ensure that all documentation is in accordance with the QMS.
• Prepare input for internal departmental reporting.
• Work diligently and with attention to detail on tender documents, letters, presentational material and any written document that a client will receive.
• Work with the operations to develop innovative market approaches to develop new business opportunities.
(Reason for leaving - Company restructuring and rebranding)
• Completion and submission of PQQ's.
• Manage and conduct cost analysis, development of cost models, challenging the existing and new supply chain costs in order to produce and present fully cost viable business opportunities to the Sales & Operations Director, including undertaking life cycle cost analysis of new business opportunities.
• Attendance at tender site visits, client meetings and submission interviews, preparation and delivery of presentations and completed tender documents to prospective clients.
• Work with the Operations team to ensure smooth mobilisation of new contracts.
• Maintain up to date knowledge of market trends, methods and best practice.
• Ensure that all documentation is in accordance with the QMS.
• Prepare input for internal departmental reporting.
• Work diligently and with attention to detail on tender documents, letters, presentational material and any written document that a client will receive.
• Work with the operations to develop innovative market approaches to develop new business opportunities.
(Reason for leaving - Company restructuring and rebranding)
Contracts, Sales, Development, Detail, Contracts, UP, Manager
2011 - 2011
job
Interim Business Development Manager
Capita.
• Using his extensive knowledge of the construction industry to encourage registration of Main Contractors, Sub Contractors, Local Authorities, Health Trust, Hospitals, Police, Fire and Ambulance onto the government's pre-qualification database Constructionline.
• Also helped support the other 9 members of the sales team with up to date construction related Health & Safety Legislation, Corporate Social Responsibility related topics and current industry trends to enable them to have clear and concise information when talking with clients.
• This was a nationwide remit spending most of the time negotiating with Senior Management in the organisations Capita deal with.
• This roll involves a lot of prospecting and cold telephone calling to make initial contact and then qualify who is the decision maker within the targeted organisation.
• Preparation of business cases to explain why that prospect would benefit from registration with Capita and then present and close the sale face to face.
(Reason for leaving - Interim position)
• Also helped support the other 9 members of the sales team with up to date construction related Health & Safety Legislation, Corporate Social Responsibility related topics and current industry trends to enable them to have clear and concise information when talking with clients.
• This was a nationwide remit spending most of the time negotiating with Senior Management in the organisations Capita deal with.
• This roll involves a lot of prospecting and cold telephone calling to make initial contact and then qualify who is the decision maker within the targeted organisation.
• Preparation of business cases to explain why that prospect would benefit from registration with Capita and then present and close the sale face to face.
(Reason for leaving - Interim position)
Business development, Database, Management, Sales, Support, Development, Health, Interim business development, Organization, Business cases, Safety, Interim, UP, Manager, Social
2009 - 2010
job
Commercial Manager
Avonside Roofing Ltd.
• Reporting directly to the board of directors and responsible for all commercial and business development aspects of business.
• Overseeing the installation and contracting side with the contracts managers and installers and subcontractors all of whom reported to Paul this included: 6 Admin, 3 Contracts management and 25+ Installers / Roofers.
• Oversee current projects making sure that project specifications managers provide the correct level of design and technical support to clients.
• Check project specifications managers proposed drawings and recommendations. Attend site meetings with clients and liaise with main contractors, Architects and Engineers to ensure smooth installation of our roofing systems.
• Manage customer accounts to ensure payments are up to date and take any action required.
• Devise and prepare literature for internal operating procedures and any external site activities along with advertising and sales literature.
• Negotiate with current suppliers and prospective suppliers for materials, products and services we require.
(Reason for leaving - Redundancy due to restructuring in company)
• Overseeing the installation and contracting side with the contracts managers and installers and subcontractors all of whom reported to Paul this included: 6 Admin, 3 Contracts management and 25+ Installers / Roofers.
• Oversee current projects making sure that project specifications managers provide the correct level of design and technical support to clients.
• Check project specifications managers proposed drawings and recommendations. Attend site meetings with clients and liaise with main contractors, Architects and Engineers to ensure smooth installation of our roofing systems.
• Manage customer accounts to ensure payments are up to date and take any action required.
• Devise and prepare literature for internal operating procedures and any external site activities along with advertising and sales literature.
• Negotiate with current suppliers and prospective suppliers for materials, products and services we require.
(Reason for leaving - Redundancy due to restructuring in company)
Design, Business development, Advertising, Contracts, Management, Sales, Support, Development, Contracts, UP, Manager
2008 - 2009
job
Contracts Manager
Marlborough Brickwork Ltd.
• Working on 5 BSF projects in the North of England involved from tender right through until completion of our project.
• Selling lightweight structural steel into schools through local education authorities also, health centres and main contractors, dealing with architects, contractors and designers.
• Selection of Projects: Washington Academy New Build - £ 672K; Redhouse Academy New Build - £720K; Pennywell Academy New Build - £ 1.2million; Castle View School - New Build £795K; Bury PCT Offices New Build £900K.
(Reasons for leaving - Redundancy - MBL Downturn in industry)
• Selling lightweight structural steel into schools through local education authorities also, health centres and main contractors, dealing with architects, contractors and designers.
• Selection of Projects: Washington Academy New Build - £ 672K; Redhouse Academy New Build - £720K; Pennywell Academy New Build - £ 1.2million; Castle View School - New Build £795K; Bury PCT Offices New Build £900K.
(Reasons for leaving - Redundancy - MBL Downturn in industry)
Contracts, Health, Contracts, Manager, Castle
2008 - 2008
job
Construction Manager
CLM Drylining Ltd.
• Responsible for Programming, Materials, Labour, Plant and Subcontractors.
• Selling lightweight structural steel into the Education sector dealing with architects and specifiers.
• Projects worked on 3 BSF in Bradford area, Residential accommodation Shipley and Ripon.
• Selection of Projects: Salt Grammar School New Build £1.1million; Buttershaw Academy New Build £ 1.6million; Tong Academy New Build £ 825K; Salt Mill Apartments New Build £ 1.5Million; Booths Supermarket & apartments Ripon New Build £500K; New Health Centre Blackpool New Build £900K; PCT Offices Burnley New Build £600K.
(Reason for leaving - Temporary position)
• Selling lightweight structural steel into the Education sector dealing with architects and specifiers.
• Projects worked on 3 BSF in Bradford area, Residential accommodation Shipley and Ripon.
• Selection of Projects: Salt Grammar School New Build £1.1million; Buttershaw Academy New Build £ 1.6million; Tong Academy New Build £ 825K; Salt Mill Apartments New Build £ 1.5Million; Booths Supermarket & apartments Ripon New Build £500K; New Health Centre Blackpool New Build £900K; PCT Offices Burnley New Build £600K.
(Reason for leaving - Temporary position)
Health, Manager
2005 - 2008
job
Commercial Director
Arrow SFS.
• Oversee projects making sure that project specifications managers provide the correct level of design and technical support to clients. Prepare initial design calculations for proposed new projects and identify any project specific details required.
• Selling lightweight structural steel into local authorities, health authorities and installers, dealing with architects and planning departments, 40% of the time working with Education.
• Prepare and draw project specific details as and when required.
• Check project specifications managers proposed drawings and recommendations. Attend site meetings with clients and liaise with main contractors, Architects and structural Engineers to ensure smooth installation of our structural framing steel system Manage customer accounts to ensure payments are up to date and take any action required.
• Negotiate with current suppliers and prospective suppliers for materials, products and services we require.
(Reason for leaving - Sold my shares to two partners to look at other opportunities)
• Selling lightweight structural steel into local authorities, health authorities and installers, dealing with architects and planning departments, 40% of the time working with Education.
• Prepare and draw project specific details as and when required.
• Check project specifications managers proposed drawings and recommendations. Attend site meetings with clients and liaise with main contractors, Architects and structural Engineers to ensure smooth installation of our structural framing steel system Manage customer accounts to ensure payments are up to date and take any action required.
• Negotiate with current suppliers and prospective suppliers for materials, products and services we require.
(Reason for leaving - Sold my shares to two partners to look at other opportunities)
Design, Support, Health, Calculations, UP
2001 - 2005
job
European Technical Manager
James Hardie PLC.
• Develop and run training programs for UK and Europe, Monitor installations across EU. Develop and signoff on technical manuals to ensure manuals fit with local building methods, new legislation's and building practices are adapted in technical manuals.
• Monitor key organisations for future business, OEMs Construction companies, National house Builders, Architects, Local authorities, housing associations, Heath care and public sector.
• Specification sales to major construction and building companies introducing the benefits of using our products such as, Carillion, Kingspan, Corus, Kier, Wates, Haslam, Persimmon, Redrow, Pace Timber Systems.
• Identify new opportunities due to changes in legislation or building practices. Claims onsite claims mediation and documentation.
• Day to day management and motivation of UK sales team and customer services department enabling them to succeed in moving the company forward.
(Reason for leaving - End of fixed term contract)
• Monitor key organisations for future business, OEMs Construction companies, National house Builders, Architects, Local authorities, housing associations, Heath care and public sector.
• Specification sales to major construction and building companies introducing the benefits of using our products such as, Carillion, Kingspan, Corus, Kier, Wates, Haslam, Persimmon, Redrow, Pace Timber Systems.
• Identify new opportunities due to changes in legislation or building practices. Claims onsite claims mediation and documentation.
• Day to day management and motivation of UK sales team and customer services department enabling them to succeed in moving the company forward.
(Reason for leaving - End of fixed term contract)
Training, Management, Sales, Motivation, Public sector, Manager
My education
City AND Guilds Carpentry
Hndhncorequivalent, Building Studies
Hndhncorequivalent, Building Studies
n/a
HighSchoolOrEquivalent, N/a
HighSchoolOrEquivalent, N/a
Paul's reviews
Paul has not received any reviews on Worksome.
Contact Paul Hepples
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Paul directly in Worksome.
38100+ qualified freelancers
are ready to help you
Tell us what you need help with
and get specific bids from skilled talent in Denmark