$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Expert consultant specialising in business analysis, process mapping and architecture and operational excellence
Matthew Higgins
,
Airdrie, United Kingdom
Experience
Other titles
Skills
I'm offering
Highly skilled consultant with a strong focus and experience in business analysis, process mapping, process architecture, process improvement and operational excellence.
ISEB, Black Belt Lean Six Sigma, ITIL, RPA UIPath, CSM trained and qualified.
Have spent the last 10 years working on a range of assignments covering large scale transformational change, consulting in fast paced operational en ironments and delivering quality sustainable improvements to a wide range of clients.
A key focus on delivery through leadership of teams and shaping strategy and approach as well as real hands on delivery to ensure the highest quality.
Adept at problem solving, identifying practical sustainable solutions and their requirements and being able to quickly mobilise the right activity to get things moving.
ISEB, Black Belt Lean Six Sigma, ITIL, RPA UIPath, CSM trained and qualified.
Have spent the last 10 years working on a range of assignments covering large scale transformational change, consulting in fast paced operational en ironments and delivering quality sustainable improvements to a wide range of clients.
A key focus on delivery through leadership of teams and shaping strategy and approach as well as real hands on delivery to ensure the highest quality.
Adept at problem solving, identifying practical sustainable solutions and their requirements and being able to quickly mobilise the right activity to get things moving.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
job
SENIOR LEAD BUSINESS ANALYST
Lloyds Banking Group.
Edinburgh
Programme leadership to lead team of 35 analysts on the delivery of a large outsourcing of Life & Pensions and Transfer Agency business covering transition, migration and service improvement.
SENIOR LEAD BUSINESS ANALYST (2017 to Present)
Ownership of the programme requirements ensuring overall objectives met and adherence to the TOM through detailed design and traceability. Define and implement programme delivery strategies for analyst to ensure deliverance of programme aspects within set timeframe. Manage change and control procedures to assure update to the TOM, design and requirements.
♦ Delivered more than 2500 processes across 13 projects and business areas to industry standards.
♦ Directed training and coaching sessions to enhance capabilities of team members in using agile approaches instead of waterfall methodology.
FIS Global, Edinburgh
Played a leadership role to direct team of business and systems analyst across the MI work stream for the delivery of a loan product into Sainsbury's Bank.
Programme leadership to lead team of 35 analysts on the delivery of a large outsourcing of Life & Pensions and Transfer Agency business covering transition, migration and service improvement.
SENIOR LEAD BUSINESS ANALYST (2017 to Present)
Ownership of the programme requirements ensuring overall objectives met and adherence to the TOM through detailed design and traceability. Define and implement programme delivery strategies for analyst to ensure deliverance of programme aspects within set timeframe. Manage change and control procedures to assure update to the TOM, design and requirements.
♦ Delivered more than 2500 processes across 13 projects and business areas to industry standards.
♦ Directed training and coaching sessions to enhance capabilities of team members in using agile approaches instead of waterfall methodology.
FIS Global, Edinburgh
Played a leadership role to direct team of business and systems analyst across the MI work stream for the delivery of a loan product into Sainsbury's Bank.
Design, Coaching, Training, Agile, Leadership, Service, Outsourcing, Analyst, Processes
2016 - 2017
job
LEAD ANALYST
unknown.
Devised and set best working practices and standards for team members including provision of complete analysis guide. Introduced and implemented process improvement activities to increase quality and performance of the work. Facilitation of delivery of reports using agile and waterfall methodologies across full SDLC. Evaluated and compared change requests against the MI deliverables and provided changes where necessary.
♦ Supervised performance of 12 analysts across three multinational locations to determine specification for reports to facilitate the customers loan products.
♦ Slashed 40% reduction on expected volume by directing team to define, design, delivery, and test of c.600 reports ahead of set time.
♦ Supervised performance of 12 analysts across three multinational locations to determine specification for reports to facilitate the customers loan products.
♦ Slashed 40% reduction on expected volume by directing team to define, design, delivery, and test of c.600 reports ahead of set time.
Design, Agile, C, Test, Analyst, Guide
2015 - 2016
job
SENIOR BUSINESS ANALYST
CYBG.
Glasgow
Served exceptional duties in performing business analysis and change management services across a large PPI programme of work.
SENIOR BUSINESS ANALYST (2015 to 2016)
Collaborated with third party suppliers to identify and mitigate potential risks and issues in a timely manner to meet and exceed set objectives. Managed continuous improvement initiatives, robotic process delivery, and system enhancements for successful completion of remediation activities. Co-ordinated and improved abilities of junior team members regarding process improvement/mapping and architecture principles.
♦ Directed and delivered change initiative into 4 separate business operations from initiation to implementation stage within time constraints.
Served exceptional duties in performing business analysis and change management services across a large PPI programme of work.
SENIOR BUSINESS ANALYST (2015 to 2016)
Collaborated with third party suppliers to identify and mitigate potential risks and issues in a timely manner to meet and exceed set objectives. Managed continuous improvement initiatives, robotic process delivery, and system enhancements for successful completion of remediation activities. Co-ordinated and improved abilities of junior team members regarding process improvement/mapping and architecture principles.
♦ Directed and delivered change initiative into 4 separate business operations from initiation to implementation stage within time constraints.
Change management, Business Analysis, Continuous improvement, Management, Architecture, Analyst, Implementation, Performing
2014 - 2015
freelance
SENIOR CONSULTANT
Huntswood.
Reading
Held accountability for leadership across process improvement, target operating model, process design and business analysis services to ensure delivery of assigned operations within timescales.
SENIOR CONSULTANT (2014 to 2015)
Designed process architecture for an internal project and client as well as defining the target operating model and delivery of transitional service agreements. Delivered new proposal to define and implement continuous improvement service model. Gathered and examined data to determine cohorts in a population of cases requiring remediation allowing for the operations to focus activity. Gained good engagement with client's three LoD to own sign off of documentation in a compliant manner.
♦ Achieved £2M in benefits by providing new calculation tool, process change, and efficiency in PPI activities.
Held accountability for leadership across process improvement, target operating model, process design and business analysis services to ensure delivery of assigned operations within timescales.
SENIOR CONSULTANT (2014 to 2015)
Designed process architecture for an internal project and client as well as defining the target operating model and delivery of transitional service agreements. Delivered new proposal to define and implement continuous improvement service model. Gathered and examined data to determine cohorts in a population of cases requiring remediation allowing for the operations to focus activity. Gained good engagement with client's three LoD to own sign off of documentation in a compliant manner.
♦ Achieved £2M in benefits by providing new calculation tool, process change, and efficiency in PPI activities.
Design, Business Analysis, Continuous improvement, Leadership, Service, Architecture, Process design
2013 - 2014
job
LEAD BUSINESS ANALYST
Barclays Wealth.
Glasgow
Responsible for successful delivery of processes and data analysis for all analysts on the programme migrating investment clients to new service including migration to new Charles River instance.
LEAD BUSINESS ANALYST (2013 to 2014)
Delivered process architecture for transitioning processes with delivery planning based on prioritisation of the customer cohorts across phased migration. Owned the oversight of governance of the processes being transitioned to ensure continuity of service and agreement to inter departmental handoffs. Defined new system structures and hierarchies for CRM and wealth management systems including Charles River.
♦ Successfully identified through data analysis previously unidentified financial crime risks and delivery of remediating actions and processes.
♦ Delivery of previously undocumented on-boarding and annual review processes making improvements to ensure they were compliant.
Responsible for successful delivery of processes and data analysis for all analysts on the programme migrating investment clients to new service including migration to new Charles River instance.
LEAD BUSINESS ANALYST (2013 to 2014)
Delivered process architecture for transitioning processes with delivery planning based on prioritisation of the customer cohorts across phased migration. Owned the oversight of governance of the processes being transitioned to ensure continuity of service and agreement to inter departmental handoffs. Defined new system structures and hierarchies for CRM and wealth management systems including Charles River.
♦ Successfully identified through data analysis previously unidentified financial crime risks and delivery of remediating actions and processes.
♦ Delivery of previously undocumented on-boarding and annual review processes making improvements to ensure they were compliant.
Data Analysis, CRM, Management, Service, Architecture, Analyst, Processes
2012 - 2012
freelance
Senior Consultant
DHP Consulting Limited.
Mumbai
2011 - 2012
job
Senior Business Change Analyst
RBS Group.
Analyst
Matthew's reviews
Matthew has not received any reviews on Worksome.
Contact Matthew Higgins
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Matthew directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark