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A professional and accountable IT Senior Project Manager - PRINCE2 & APM certified and an Agile Practitioner
Peter Sewards
,
Leeds, United Kingdom
Experience
Other titles
Skills
I'm offering
Extensive experience of meeting the demands and high standards of blue chip organisations including those in financial services and telecommunications. Successfully delivers multi-million budget projects across the full software development lifecycle (SDLC), utilising both Agile and Waterfall techniques. Plans and manages projects simultaneously, leading large development teams of up to 30 people, based both on and off shore. Experienced in Digital Process Automation, Risk Management and On-Call Recovery at a senior level.
Has worked in several different countries such as Turkey, France, Ireland and Germany.
Has worked in several different countries such as Turkey, France, Ireland and Germany.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Full time contractor
Available
My experience
2018 - 2019
job
Technology Risk Manager
Lloyds Banking Group.
Highlights Include:
• Risk Manager working with the new non-ring fenced bank - Lloyds Bank Corporate Markets (LBCM) - to develop the risk strategy for the newly formed bank. Identified and managed the key material risks that could pose a threat to the bank.
• Worked with LBCM to identify which Critical Business Processes (CBPs) could impact the business and worked to ensure that the key risks around the CBPs were visible and understood.
• Ensured that risks that could impact LBCM were managed to resolution and regular updates provided to key stakeholders within the business.
• Completed the first service assurance review of the London Interbank Overnight Rate (LIBOR) process. This allowed the Head of Benchmark Submission in Group Corporate Treasury to inform the regulator that the IT controls around the LIBOR process were indeed robust and conformed to regulatory policy.
• Risk Manager working with the new non-ring fenced bank - Lloyds Bank Corporate Markets (LBCM) - to develop the risk strategy for the newly formed bank. Identified and managed the key material risks that could pose a threat to the bank.
• Worked with LBCM to identify which Critical Business Processes (CBPs) could impact the business and worked to ensure that the key risks around the CBPs were visible and understood.
• Ensured that risks that could impact LBCM were managed to resolution and regular updates provided to key stakeholders within the business.
• Completed the first service assurance review of the London Interbank Overnight Rate (LIBOR) process. This allowed the Head of Benchmark Submission in Group Corporate Treasury to inform the regulator that the IT controls around the LIBOR process were indeed robust and conformed to regulatory policy.
Service, Technology, It, Regulatory, Treasury, Manager, Processes
2007 - 2009
job
Project Manager (Leeds)
Halifax Bank of Scotland.
Highlights included:
• Managed the development and the infrastructure for Contact Centre Framework (CCF), a new .net framework application from Microsoft which was then developed and tailored for the purposes of the Retail Bank. Full budgetary responsibility for the project which was £2.8M.
• Acted as Scrum Master and promoted the use of Agile project management (a first within HBoS), which was used to develop CCF. Received great feedback from the business on the impressive team working environment created using Agile, and the early business benefit which was delivered on the back of it. Daily stand-ups were held, as well as retrospectives. The business requirements were split down so that they could be delivered individually within a two week Sprint. Retrospectives were held after the completion of the Sprint and reviews of the sprint were also held with all the team present to give their views on what went well and what could be improved upon.
• Managed the delivery of Faster Payments into the Retail Contact Centres; a £100M project spanning every area of IT and the business.
• Managed the development and the infrastructure for Contact Centre Framework (CCF), a new .net framework application from Microsoft which was then developed and tailored for the purposes of the Retail Bank. Full budgetary responsibility for the project which was £2.8M.
• Acted as Scrum Master and promoted the use of Agile project management (a first within HBoS), which was used to develop CCF. Received great feedback from the business on the impressive team working environment created using Agile, and the early business benefit which was delivered on the back of it. Daily stand-ups were held, as well as retrospectives. The business requirements were split down so that they could be delivered individually within a two week Sprint. Retrospectives were held after the completion of the Sprint and reviews of the sprint were also held with all the team present to give their views on what went well and what could be improved upon.
• Managed the delivery of Faster Payments into the Retail Contact Centres; a £100M project spanning every area of IT and the business.
Project Management, Scrum, Scrum master, Project Manager, Retail, Agile, Management, Net, It, Infrastructure, Development, Framework, Manager
2000 - 2001
job
Operations Manager
Ericsson.
Ericsson had a Managed Services Contract with the largest GSM operator in Turkey - Turkcell - via their subsidiary of Global-Bilgi. Ericsson provided 24-hour maintenance and support to the contact centres. They also supplied technical support as well as advice/consultancy on how to manage and develop the contact centre business.
Highlights included:
• Successfully introduced new quality procedures, and created a more structured approach to the business relationship.
• Designed and implemented Service Level Agreements between suppliers and the business.
• Managed a team of 12 people who provided technical support and consultancy to the customer, split across two different locations in Turkey.
Highlights included:
• Successfully introduced new quality procedures, and created a more structured approach to the business relationship.
• Designed and implemented Service Level Agreements between suppliers and the business.
• Managed a team of 12 people who provided technical support and consultancy to the customer, split across two different locations in Turkey.
Service, Support, Gsm, Manager
1996 - 2000
job
Project Manager (Europe)
Rockwell Electronic Commerce Ltd.
Rockwell Electronic Commerce Ltd was a provider of electronic commerce solutions for the call centre industry. They were responsible for inventing the concept of Automatic Call Distribution (ACD) in 1973.
Highlights included:
• Successfully project managed the implementation of contact centre solutions to customers within an agreed budget and timeframe. Customers included Orange, Barclays, Alliance and Leicester, Cable and Wireless and Ericsson.
• Supported the sales team during the pre-sales cycle to design the optimum solution for the customer.
• Successfully implemented projects in Ireland, Holland, Germany and Turkey and worked with the telecommunications operators in these countries in order to ensure successful accreditation.
Earlier Career Includes:
Highlights included:
• Successfully project managed the implementation of contact centre solutions to customers within an agreed budget and timeframe. Customers included Orange, Barclays, Alliance and Leicester, Cable and Wireless and Ericsson.
• Supported the sales team during the pre-sales cycle to design the optimum solution for the customer.
• Successfully implemented projects in Ireland, Holland, Germany and Turkey and worked with the telecommunications operators in these countries in order to ensure successful accreditation.
Earlier Career Includes:
Design, Project Manager, Budget, Sales, Implementation, Wireless, Manager
1992 - 1996
job
Project Engineer
Yorkshire Electricity.
My education
n/a
Hndhncorequivalent, Electrical and Electronic Engineering
Hndhncorequivalent, Electrical and Electronic Engineering
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