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Improving your Management Performance & Productivity through Skills Development
Mark Bayley-Smyth
,
Hartford, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly effective Managing Director who excels at providing innovative leadership and vision to define and implement strategie s
and process improvements to optimise operations, identify efficiencies and foster innovation. Leverages expertise to transfor m
operations resulting in increased profitability and sustainable growth in global, corporate and SME organisations. Successfully
identifies, establishes and promotes collaborative relationships to realise and share assets, strengths and strategic development.
Excels at driving, managing and coordinating resources and processes to ensure delivery is aligned to agreements, company str ategy
and objectives. Successfully influences key business decisions through providing comprehensive and informative i nsights and
guidance. Adopts an engaging leadership style resulting in productive and motivated staff. A confident negotiator and networker
with the ability to maintain and cultivate sustainable working relationships.
and process improvements to optimise operations, identify efficiencies and foster innovation. Leverages expertise to transfor m
operations resulting in increased profitability and sustainable growth in global, corporate and SME organisations. Successfully
identifies, establishes and promotes collaborative relationships to realise and share assets, strengths and strategic development.
Excels at driving, managing and coordinating resources and processes to ensure delivery is aligned to agreements, company str ategy
and objectives. Successfully influences key business decisions through providing comprehensive and informative i nsights and
guidance. Adopts an engaging leadership style resulting in productive and motivated staff. A confident negotiator and networker
with the ability to maintain and cultivate sustainable working relationships.
Markets
United Kingdom
Germany
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
German
Good
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Non-Executive Director
CHESHIRE WEST & CHESTER LEISURE CIC.
Non-Executive Director for public sector leisure organisation
Organization, Public sector
2019 - ?
job
Fellow & Adviser
IN4.0 Group.
Selected as industry expert and advocate for Industrial Digital Technologies, and commitment to making a positive
change and pedigree in leadership and technology innovation and adoption.
• Industry 4.0 Manufacturing
change and pedigree in leadership and technology innovation and adoption.
• Industry 4.0 Manufacturing
Innovation, Leadership, Technology
2017 - ?
job
Managing Director
CIRCLE Leadership.
SME Consultancy and advisor business.
KEY ACHIEVEMENTS
• Engaged by Skills & Growth to facilitate and deliver business diagnostic and support for high-growth SMEs in the North-West.
• Contracted to facilitate and deliver a SME productivity (proof of concept strand) project, funded by Innovate UK to increase the adoption of digital technology/
• Optimised a North-West based Industrial Digital Technology SME, through effective structuring, enabling and facilitating the provision of solutions and services to complement product offering
• Significantly improved operations of a SME through the effective streamlining of partners and distribution networks in addition to restructuring the sales team to align with business objectives
• Executive Development Programme delivery partner for the Greater Manchester Growth Company.
• Designed and developed the new Business Innovation Masterclass programme for Manchester Metropolitan University.
KEY ACHIEVEMENTS
• Engaged by Skills & Growth to facilitate and deliver business diagnostic and support for high-growth SMEs in the North-West.
• Contracted to facilitate and deliver a SME productivity (proof of concept strand) project, funded by Innovate UK to increase the adoption of digital technology/
• Optimised a North-West based Industrial Digital Technology SME, through effective structuring, enabling and facilitating the provision of solutions and services to complement product offering
• Significantly improved operations of a SME through the effective streamlining of partners and distribution networks in addition to restructuring the sales team to align with business objectives
• Executive Development Programme delivery partner for the Greater Manchester Growth Company.
• Designed and developed the new Business Innovation Masterclass programme for Manchester Metropolitan University.
Innovation, Sales, Technology, Growth, Support, Development
2018 - 2019
job
Executive Coach & Mentor
Vistage International.
• Chair private advisory board of CEOs, MDs and Business Owners of businesses, from £2m to £200m turnover
• Trained executive coach
• Trained executive coach
Mentor, Advisory board, Coach
2014 - 2017
job
Managing Director
Siemens Building Technologies.
Control Products & Systems, UK & Ireland
Accountable for the complete P&L of over £40 million/annum turnover, 8 direct and 60 indirect reports and provided the strategic and operational management of Sales, Product Management, Training, Order Management. Directed the Logistics and Technical
Support for a multi-channel business via System Houses, Wholesalers and direct OEM supply in the UK and Ireland.
KEY ACHIEVEMENTS
• Developed, recommended and introduced an innovative business strategy, following a major external change resulting in significant process improvements, cost reductions and minimised loss-making areas, mitigating a European HQ-led restructure
• Achieved a sales growth of 7.5% while stabilising and increasing margin position by 1.8% by restructuring value-added partner
and wholesale sales teams, resulting in improved focus and geographic coverage
• Realised savings of £70,000/annum and significantly improved customer service by outsourcing the back-office management to a
shared-service resource in Poland and reducing FTE by 3 employees
• Developed a robust sales assessment and training programme, in collaboration with an external consultant, resulting in enhanced
customer focus and effective allocation of staff based on core competencies and skills for all sales and product management
employees
• Successfully introduced a 'Back-to-Basics' approach to address ineffective behaviours and inefficient processes, through the enquiry to cash process, solution implemented to resolve pertinent issues and enhance processes and customer service levels
• Effectively led and promoted a targeted customer-centric culture, shifting from an inward-looking approach
• Expertly coached and developed the management team to achieve targets and satisfy the strategic direction
• Incrementally improved sales reporting, utilising a new CRM system, including optimising forecasting accuracy to 98%, and transparent opportunity pipeline review process
• Achieved 30% turnover increase affecting a new customer acquisition by defining, negotiating and implementing a 5-year business
strategy with a HQ-funded local head
• Successfully increased Net Promoter Score (NPS) from 21 to 50 in one year
Accountable for the complete P&L of over £40 million/annum turnover, 8 direct and 60 indirect reports and provided the strategic and operational management of Sales, Product Management, Training, Order Management. Directed the Logistics and Technical
Support for a multi-channel business via System Houses, Wholesalers and direct OEM supply in the UK and Ireland.
KEY ACHIEVEMENTS
• Developed, recommended and introduced an innovative business strategy, following a major external change resulting in significant process improvements, cost reductions and minimised loss-making areas, mitigating a European HQ-led restructure
• Achieved a sales growth of 7.5% while stabilising and increasing margin position by 1.8% by restructuring value-added partner
and wholesale sales teams, resulting in improved focus and geographic coverage
• Realised savings of £70,000/annum and significantly improved customer service by outsourcing the back-office management to a
shared-service resource in Poland and reducing FTE by 3 employees
• Developed a robust sales assessment and training programme, in collaboration with an external consultant, resulting in enhanced
customer focus and effective allocation of staff based on core competencies and skills for all sales and product management
employees
• Successfully introduced a 'Back-to-Basics' approach to address ineffective behaviours and inefficient processes, through the enquiry to cash process, solution implemented to resolve pertinent issues and enhance processes and customer service levels
• Effectively led and promoted a targeted customer-centric culture, shifting from an inward-looking approach
• Expertly coached and developed the management team to achieve targets and satisfy the strategic direction
• Incrementally improved sales reporting, utilising a new CRM system, including optimising forecasting accuracy to 98%, and transparent opportunity pipeline review process
• Achieved 30% turnover increase affecting a new customer acquisition by defining, negotiating and implementing a 5-year business
strategy with a HQ-funded local head
• Successfully increased Net Promoter Score (NPS) from 21 to 50 in one year
Service, Processes, LED, Direction, Wholesale, Assessment, Office, Support, Growth, Outsourcing, Business strategy, Net, Sales, Customer service, Management, Forecasting, Training, Product Management, CRM
2012 - 2016
job
Executive Board Member
British Photovoltaic Association.
Worked with key government organisations including DECC, UKTI, Treasury & Cabinet
Office Energy for Growth
Office Energy for Growth
Growth, Office, Energy, Treasury, Energy
2011 - 2016
job
Non-Executive Director
Manchester Youth Zone.
• Economic empowerment for local young-people
• Business case development
Memberships & Fellowships
• Fellow, Chartered Management Institute (FCMI)
• Fellow, Institute of Leadership & Management (FInstLM)
• Business case development
Memberships & Fellowships
• Fellow, Chartered Management Institute (FCMI)
• Fellow, Institute of Leadership & Management (FInstLM)
Management, Leadership, Business Case, Development, Empowerment
2011 - 2015
job
Non-Executive Director
Onside.
Business and employment skills development
Development
2007 - 2014
job
General Manager
Drives and Controls Systems Engineering.
UK & Ireland
Fully managed all P&L of £20 million/annum turnover, with 10 direct and 28 indirect roles, through a matrix sales organisation.
Successfully directed a multi-location team across the UK and Ireland consisting of 17 direct reports. Complete accountability for all
back-office functions including the quotation centre and first level technical support for over £150 million turnover.
Member of the 'Top 6' Executive Management team for Europe.
KEY ACHIEVEMENTS
• Effectively optimised operations through devising and driving financial performance improvements, resulting in black zero from a
legacy long-term debt position within 24 months by defining and executing innovative value-added sales systems and roadmaps,
leveraging advanced analytical, leadership and motivational capabilities
• Secured double UK market growth rate year-on-year, significantly progressing to a strong second UK market position and strategically positioning Siemens as the technology leader in the UK market
• Awarded Best Business Performance - EMEA Region, for sales growth and profitability
• Awarded Best Global Product Launch for new Control Products range
• Developed and fostered financial performance improvements by introducing new value-added products and mitigating loss-
making scenarios, with one key result of securing a contract to supply platform screen door controls for the Crossrail project, in excess of £1 million
• Effectively collaborated with the local UK factory and German HQ to develop and execute a new strategy, resulting in the identification of a unique supply route for a major global OEM manufacturer and a key customer becoming the global first for a
crucial product in the factory within 2 years
• Selected by Siemens CEO to head the 'Customer Value Generation' project, which achieved £61 million budget within 2 years
• Board member of Siemens UK Entry-Level Talent recruitment board
• Instrumental in developing the European Foundation for Quality Management (EFQM) assessment and submission for the UK
British Quality Foundation (BQF) Excellence Awards
Board / Non-Executive Experience
Fully managed all P&L of £20 million/annum turnover, with 10 direct and 28 indirect roles, through a matrix sales organisation.
Successfully directed a multi-location team across the UK and Ireland consisting of 17 direct reports. Complete accountability for all
back-office functions including the quotation centre and first level technical support for over £150 million turnover.
Member of the 'Top 6' Executive Management team for Europe.
KEY ACHIEVEMENTS
• Effectively optimised operations through devising and driving financial performance improvements, resulting in black zero from a
legacy long-term debt position within 24 months by defining and executing innovative value-added sales systems and roadmaps,
leveraging advanced analytical, leadership and motivational capabilities
• Secured double UK market growth rate year-on-year, significantly progressing to a strong second UK market position and strategically positioning Siemens as the technology leader in the UK market
• Awarded Best Business Performance - EMEA Region, for sales growth and profitability
• Awarded Best Global Product Launch for new Control Products range
• Developed and fostered financial performance improvements by introducing new value-added products and mitigating loss-
making scenarios, with one key result of securing a contract to supply platform screen door controls for the Crossrail project, in excess of £1 million
• Effectively collaborated with the local UK factory and German HQ to develop and execute a new strategy, resulting in the identification of a unique supply route for a major global OEM manufacturer and a key customer becoming the global first for a
crucial product in the factory within 2 years
• Selected by Siemens CEO to head the 'Customer Value Generation' project, which achieved £61 million budget within 2 years
• Board member of Siemens UK Entry-Level Talent recruitment board
• Instrumental in developing the European Foundation for Quality Management (EFQM) assessment and submission for the UK
British Quality Foundation (BQF) Excellence Awards
Board / Non-Executive Experience
Budget, Management, Leadership, Sales, Technology, Quality Management, Recruitment, Growth, Support, Ceo, Office, Organization, Assessment, Manager
2000 - 2005
job
Managing Board Member
nash_elmo Industries.
Director Communications & Strategy
• Member of Managing Board and integration team of a German-American M&A success story:
• Member of Managing Board and integration team of a German-American M&A success story:
Integration, M&A
My education
Siemens Global Leadership Center
N/a, Advanced Leadership Training
N/a, Advanced Leadership Training
Chartered Institute of Marketing
N/a, Strategic Product Management
N/a, Strategic Product Management
South Cheshire College
Hndhncorequivalent, Electrical & Electronic Engineering
Hndhncorequivalent, Electrical & Electronic Engineering
South Cheshire College
BTEC, Fluent German
BTEC, Fluent German
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