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A dedicated and driven professional with over 15 years of experience in leadership, relationship management and business transformation.
Tom Rees
,
Newport, United Kingdom
Experience
Other titles
Skills
I'm offering
A dedicated and driven professional with over 15 years of experience in leadership, relationship management and business transformation. Highly capable of managing the full life cycle of programmes, projects and change implementations, while working in partnership with stakeholders to deliver agreed business objectives, on time and within the allocated budget. Capable of developing and managing relationships with senior stakeholders. Exceptional communication skills and the ability to adapt and
succeed within disparate work environments.
succeed within disparate work environments.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Available
My experience
2016 - 2019
job
Head of Business Solutions
unknown.
Member of Barnardo's Digital and Technology senior management team. Responsible for leading and managing circa 20 people from the Business Relationship Management, Business Analysis, IT Security, IS
Training, Solution and Information architecture team. Senior relationship manager for member of the
executive board. Acted as deputy CIO with full budget responsibility of £11m when deputising for the CIO.
Key Achievements
● Created the process for governance of all projects within the IT department. This resulted in more
projects being delivered within agreed timescales and improved budget management. Overall
responsibility for project budget of circa £1.5m.
● Setup and managed a process to enable IT to better understand future trends in the business and the wider sector. This resulted in a live pipeline of future need used to support budget decisions, manage
business change and strategy development.
● Secured funding and led the project to replace a core business system, the primary recording system
used by over 4000 users. This included developing the business case, communicating with key
stakeholders, governance, contract negotiations and running the tender process.
● Senior relationship manager supporting the business through several key mobilisation projects.
Example being a 10 year contract with a local authority in England. Contract value £120M. This
involved the commissioning of approximately 30 office locations.
● Collaborated on the plans for an organisational digital transformation with a focus on project delivery
and business engagement. Proposal was approved and change programme is underway.
● Coached and managed teams through periods of significant business change to maximise process buy
in and minimise disruption to BAU.
● Department representative for the development and running of an organisation wide data governance
board which resulted in improved management information for key business decisions.
● Created a programme of insight sessions that supported IT staff in gaining a better understanding of the wider organisation. This resulted in informed decision making about the solutions offered,
prioritisation of support and better relationships across departments.
● As product owner for key business system, advised on changes needed to meet legislative, reporting
and safeguarding needs. This improved the ability to track outcomes and most recently ensure that it
was GDPR compliant.
Training, Solution and Information architecture team. Senior relationship manager for member of the
executive board. Acted as deputy CIO with full budget responsibility of £11m when deputising for the CIO.
Key Achievements
● Created the process for governance of all projects within the IT department. This resulted in more
projects being delivered within agreed timescales and improved budget management. Overall
responsibility for project budget of circa £1.5m.
● Setup and managed a process to enable IT to better understand future trends in the business and the wider sector. This resulted in a live pipeline of future need used to support budget decisions, manage
business change and strategy development.
● Secured funding and led the project to replace a core business system, the primary recording system
used by over 4000 users. This included developing the business case, communicating with key
stakeholders, governance, contract negotiations and running the tender process.
● Senior relationship manager supporting the business through several key mobilisation projects.
Example being a 10 year contract with a local authority in England. Contract value £120M. This
involved the commissioning of approximately 30 office locations.
● Collaborated on the plans for an organisational digital transformation with a focus on project delivery
and business engagement. Proposal was approved and change programme is underway.
● Coached and managed teams through periods of significant business change to maximise process buy
in and minimise disruption to BAU.
● Department representative for the development and running of an organisation wide data governance
board which resulted in improved management information for key business decisions.
● Created a programme of insight sessions that supported IT staff in gaining a better understanding of the wider organisation. This resulted in informed decision making about the solutions offered,
prioritisation of support and better relationships across departments.
● As product owner for key business system, advised on changes needed to meet legislative, reporting
and safeguarding needs. This improved the ability to track outcomes and most recently ensure that it
was GDPR compliant.
It, Manager, LED, Information Architecture, CIO, Organization, Office, Strategy development, Development, Transformation, Support, Business Analysis, Technology, Security, Business Case, Architecture, Management, Product owner, GDpr, Budget, Training, Digital transformation
2011 - 2016
job
Assistant Director Information Services, Barnardo's
unknown.
Member of Barnardo's Digital and Technology senior management team. Responsible for leading and managing circa 20 people from the Business Relationship Management, Project Management, Business
Analysis and IT Security. Senior relationship manager for the service delivery department, supporting
over 4000 users.
Key Achievements
● Spearheaded a complete overhaul on the departments business engagement strategy which achieved
an increase in positive feedback from senior stakeholders and alignment of business demand to the IT departments budget and strategy.
1 of 2
● Developed and implemented the Business Relationship Management function which resulted in IT
being better aligned to the business. Helped ensure the IS budget process and strategy met business
needs.
● Reviewed and improved the PMO process, this included major system changes to reduce effort in
producing key governance reports. The changes improved the visibility of project progress and reduced time needed for project documentation.
● Secured funding and project managed the delivery of a secure solution to enable volunteers to manage sensitive date. Solution removed the need for volunteers to travel to an office, reduced data
protection and safeguarding risk. Won the 2014 Computer Weekly European Security award and spoke at a conference about this solution.
● Through positive supplier relationships secured funding to develop a mobile app to support children at risk of sexual exploitation. Led on all aspects of delivery including project management, user
research, requirements workshops, commercial and communication. 80% of users felt it would help
keep young people safe and the app won the 2014 UK Mobile & App Design Award.
● Acted as the senior IT lead on a major business transformation to implement a new operational
delivery model. Reviewed and input into the business case. Programme managed the successful
alignment of IT systems and people with the new operating model. Completed with no loss of service or unnecessary cost to the organisation.
Analysis and IT Security. Senior relationship manager for the service delivery department, supporting
over 4000 users.
Key Achievements
● Spearheaded a complete overhaul on the departments business engagement strategy which achieved
an increase in positive feedback from senior stakeholders and alignment of business demand to the IT departments budget and strategy.
1 of 2
● Developed and implemented the Business Relationship Management function which resulted in IT
being better aligned to the business. Helped ensure the IS budget process and strategy met business
needs.
● Reviewed and improved the PMO process, this included major system changes to reduce effort in
producing key governance reports. The changes improved the visibility of project progress and reduced time needed for project documentation.
● Secured funding and project managed the delivery of a secure solution to enable volunteers to manage sensitive date. Solution removed the need for volunteers to travel to an office, reduced data
protection and safeguarding risk. Won the 2014 Computer Weekly European Security award and spoke at a conference about this solution.
● Through positive supplier relationships secured funding to develop a mobile app to support children at risk of sexual exploitation. Led on all aspects of delivery including project management, user
research, requirements workshops, commercial and communication. 80% of users felt it would help
keep young people safe and the app won the 2014 UK Mobile & App Design Award.
● Acted as the senior IT lead on a major business transformation to implement a new operational
delivery model. Reviewed and input into the business case. Programme managed the successful
alignment of IT systems and people with the new operating model. Completed with no loss of service or unnecessary cost to the organisation.
Technology, Service Delivery, Manager, LED, App, Organization, Office, Transformation, Support, Workshops, It, Safe, Design, Security, Business Case, Service, PMO, Management, Business transformation, Budget, App Design, Research, Project Management
2006 - 2011
job
IT Business Relationship Manager
Barnardo's.
● Managed, supported and maintained relationships with key staff across Wales.
● Project managed multiple office moves and startup of new services. This included taking over
multiple sites and staff from other organisations where we won existing contracts.
● Environmental lead which resulted in successful achievement of the Green Dragon award.
● IT lead on the Senior Management Team in Wales. This involved decision making around planning to support the delivery of services and not just IT focussed.
● Developed policies and protocols for better capture and analysis of information.
● Ensured that the IS strategy and vision was communicated and well understood by staff in Wales.
This involved presenting at staff conferences and developing communication plans.
● Worked closely with the business to drive value out of existing IT solutions or identify opportunities
for new solutions. This included securing funding to give vulnerable young people access to technology.
● Project managed multiple office moves and startup of new services. This included taking over
multiple sites and staff from other organisations where we won existing contracts.
● Environmental lead which resulted in successful achievement of the Green Dragon award.
● IT lead on the Senior Management Team in Wales. This involved decision making around planning to support the delivery of services and not just IT focussed.
● Developed policies and protocols for better capture and analysis of information.
● Ensured that the IS strategy and vision was communicated and well understood by staff in Wales.
This involved presenting at staff conferences and developing communication plans.
● Worked closely with the business to drive value out of existing IT solutions or identify opportunities
for new solutions. This included securing funding to give vulnerable young people access to technology.
Contracts, Management, Technology, It, Support, Presenting, Office, Contracts, Manager
2006 - 2006
job
Business Intelligence Team Member, Barnardo's
unknown.
● Member of team setup to develop business intelligence solution to improve selections for campaigns.
● Supported the gathering of requirements to ensure selections met the need of the campaign.
● Developed process for selections using SQL Server 2005, Analysis Services, SSIS, Reporting Services
& Pro Clarity. This included Data Warehouse build, population, maintenance and ETL process.
● Build servers required for the Business Intelligence solution.
● Supported the gathering of requirements to ensure selections met the need of the campaign.
● Developed process for selections using SQL Server 2005, Analysis Services, SSIS, Reporting Services
& Pro Clarity. This included Data Warehouse build, population, maintenance and ETL process.
● Build servers required for the Business Intelligence solution.
Sql, Business Intelligence, SQL Server, Data Warehouse, ETL, Ssis, Server, Campaign, SQL Server 2005
2002 - 2006
job
Information Technology Officer, Barnardo's
unknown.
Lead responsibility for implementing new recording system across all Services in Wales which
involved analysis, design, build and training at every site. This included as planning and functional
management of a team of 3.
● Plan, managed and co-ordinated the upgrade to Active Directory across all sites in Wales.
● Provide desktop engineering support across all sites.
● Provided ongoing development of the recording system including working with Local Authority
commissioners to meet reporting requirements.
QUALIFICATIONS & PROFESSIONAL MEMBERSHIP
Scrum Alliance Certified ScrumMaster
APMG AgilePM Foundation and Practitioner
APMG Business Relationship Management Professional
BCS Certificate in Information Security Management Principles
ISEB Specialist Certificate in Business Relationship Management
ITIL Foundation Certificate in IT Service Management
involved analysis, design, build and training at every site. This included as planning and functional
management of a team of 3.
● Plan, managed and co-ordinated the upgrade to Active Directory across all sites in Wales.
● Provide desktop engineering support across all sites.
● Provided ongoing development of the recording system including working with Local Authority
commissioners to meet reporting requirements.
QUALIFICATIONS & PROFESSIONAL MEMBERSHIP
Scrum Alliance Certified ScrumMaster
APMG AgilePM Foundation and Practitioner
APMG Business Relationship Management Professional
BCS Certificate in Information Security Management Principles
ISEB Specialist Certificate in Business Relationship Management
ITIL Foundation Certificate in IT Service Management
Design, Scrum, Training, ITIL, Active Directory, Information Security, Management, Service Management, Service, Security, Technology, Engineering, It, Support, Development
My education
2000
-
2003
University of the West of England
Bachelors, Business Information Systems
Bachelors, Business Information Systems
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