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Senior
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jobs
Bogdan Chiribau
,
Chesterfield, United Kingdom
Experience
Other titles
Skills
I'm offering
Professional profile:
A pragmatic, focused and technically competent I.T. professional with excellent fault finding and resolution skills combined with Project Management, Change Management, Rollout / Deployment, and Testing Experience, working to ITIL and Prince II standards.
Compliance with the work schedule, good social skills, able to work under pressure and mental endurance, reliability and professionalism in fulfilling the duties required, good decision-making skills, reliability and perseverance in handling responsibilities, efficiency, eager to learning new skills and improving from a professional point of view.
Profile: Civil Engineering
Notes: Bachelor's degree.
• 2004 - 2008 High school Degree
Institution: College Henri Coanda
City: Bacau, Romania
Profile: Mathematics and Computer Technology
Notes: Operational competence certificate for computers, area of mathematics and computers.
A pragmatic, focused and technically competent I.T. professional with excellent fault finding and resolution skills combined with Project Management, Change Management, Rollout / Deployment, and Testing Experience, working to ITIL and Prince II standards.
Compliance with the work schedule, good social skills, able to work under pressure and mental endurance, reliability and professionalism in fulfilling the duties required, good decision-making skills, reliability and perseverance in handling responsibilities, efficiency, eager to learning new skills and improving from a professional point of view.
Profile: Civil Engineering
Notes: Bachelor's degree.
• 2004 - 2008 High school Degree
Institution: College Henri Coanda
City: Bacau, Romania
Profile: Mathematics and Computer Technology
Notes: Operational competence certificate for computers, area of mathematics and computers.
Markets
United Kingdom
Links for more
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Language
German
Good
English
Fluently
Ready for
My experience
2017 - ?
job
IT Project Manager
Publicus Solutions LTD.
Additional to the 2 previous roles, since the leave of my previous IT Helpdesk manager in Jan 2017, I have taken the role of IT Project Manager in parallel with the IT support Engineer role, reporting only to the company Managing Director.
In this current role I carry out the following duties:
1. In charge with client facing, managing projects and infrastructure changes for all the client companies.
2. Identifying customer needs from an IT point of view, research, planning and implementation of new technologies according to client requirements and available budget.
In this current role I carry out the following duties:
1. In charge with client facing, managing projects and infrastructure changes for all the client companies.
2. Identifying customer needs from an IT point of view, research, planning and implementation of new technologies according to client requirements and available budget.
It support, Research, Project Manager, IT Project Manager, Budget, It, Support, Implementation, Infrastructure, Manager
2015 - ?
job
IT Support Engineer
unknown.
Additional to the role below, I was also working as the most senior IT support engineer on the helpdesk, reporting directly to the IT Helpdesk Manager and taking over
his duties during his absence.
As the company has downsized over the years and the leave of the previous IT Helpdesk Manager in Jan 2017, I took over his duties and I am currently the lead & only senior IT engineer of the team, with the following responsibilities:
1. Providing 1st, 2nd & 3rd line IT support services (remote & on-site) to company customers.
2. Managing client office moves, building, upgrading and maintaining client IT infrastructure (physical & virtual).
3. Dealing with escalations and major incidents whenever these occur.
4. Providing IT consultancy to client company owners / managing partners.
5. Updating company internal knowledge base.
6. Implementing new IT solutions, expanding & improving current IT services.
7. Training & assisting 2nd line engineer in his daily duties.
his duties during his absence.
As the company has downsized over the years and the leave of the previous IT Helpdesk Manager in Jan 2017, I took over his duties and I am currently the lead & only senior IT engineer of the team, with the following responsibilities:
1. Providing 1st, 2nd & 3rd line IT support services (remote & on-site) to company customers.
2. Managing client office moves, building, upgrading and maintaining client IT infrastructure (physical & virtual).
3. Dealing with escalations and major incidents whenever these occur.
4. Providing IT consultancy to client company owners / managing partners.
5. Updating company internal knowledge base.
6. Implementing new IT solutions, expanding & improving current IT services.
7. Training & assisting 2nd line engineer in his daily duties.
It support, Training, It infrastructure, It, Support, Infrastructure, Office, Manager
2014 - 2015
job
Desktop Support Engineer
Protocol Education LTD.
United Kingdom
Department: IT Software / Hardware
Industry: IT / Telecom
Responsibilities: Managed a migration for all Windows XP machines to Windows 7 for the company Protocol Education and all of the UK branches (contract role).
Department: IT Software / Hardware
Industry: IT / Telecom
Responsibilities: Managed a migration for all Windows XP machines to Windows 7 for the company Protocol Education and all of the UK branches (contract role).
Windows, It, Support, Hardware, Telecom, Software, XP
2013 - 2014
job
Service Desk Analyst
SCC Services Romanian S.R.L.
Working city: Bacau, Romanian
Department: IT Software
Industry: IT / Telecom
Responsibilities: I was part of a 30-man team that provided technical support for the UK corporations Mitie and Lloyds Bank and to over 10000 internal users.
Department: IT Software
Industry: IT / Telecom
Responsibilities: I was part of a 30-man team that provided technical support for the UK corporations Mitie and Lloyds Bank and to over 10000 internal users.
Service, It, Analyst, Support, Telecom, Software
2010 - 2011
unknown
Managing a small IT Support team
Cloud Storage Backup Solutions & Disaster Recovery.
- Microsoft Office 2007, 2010, 2011 (MAC), 2013, 2016 usage and troubleshooting
- Virtualization server VMware ESXi & Microsoft Hyper-V administration.
- Altaro & Veeam backups administration for virtual server (Altaro Certified)
- Off-site backups systems (InfraScale, Altaro VM backups to Microsoft Azure)
- Cloud Storage Backup Solutions & Disaster Recovery (Attix5, Acronis)
- Microsoft Office 365 administration (SharePoint, Exchange, Skype for Business,
- Google Apps email system & Google Drive cloud storage
- Mobile device support (BlackBerry / iOS / Android / Windows Mobile)
- Hardware & software installation and support
- Local / Network Printers installation & support
- Accounting software technical support (QuickBooks, Sage, Digita, IRIS, Payroll Manager, Microsoft Dynamics CRM, CCH)
- ESET Endpoint Antivirus, Sophos Antivirus & Encryption.
- Storage solutions (NAS, RAID, SAS, cloud storage)
- RSA network security administration
- Email spam filter & web filter administration (SpamTitan & WebTitan)
- Customer and major incident management skills.
- Managing a small IT Support team.
- Asset management.
- Basic Linux administration for RedHat & CentOS (self-taught)
- Virtualization server VMware ESXi & Microsoft Hyper-V administration.
- Altaro & Veeam backups administration for virtual server (Altaro Certified)
- Off-site backups systems (InfraScale, Altaro VM backups to Microsoft Azure)
- Cloud Storage Backup Solutions & Disaster Recovery (Attix5, Acronis)
- Microsoft Office 365 administration (SharePoint, Exchange, Skype for Business,
- Google Apps email system & Google Drive cloud storage
- Mobile device support (BlackBerry / iOS / Android / Windows Mobile)
- Hardware & software installation and support
- Local / Network Printers installation & support
- Accounting software technical support (QuickBooks, Sage, Digita, IRIS, Payroll Manager, Microsoft Dynamics CRM, CCH)
- ESET Endpoint Antivirus, Sophos Antivirus & Encryption.
- Storage solutions (NAS, RAID, SAS, cloud storage)
- RSA network security administration
- Email spam filter & web filter administration (SpamTitan & WebTitan)
- Customer and major incident management skills.
- Managing a small IT Support team.
- Asset management.
- Basic Linux administration for RedHat & CentOS (self-taught)
Server, Support, Hyper-V, Backup, Hardware, Software, Incident Management, Virtualization, Office, CentOS, Storage, Apps, Web, Major Incident Management, Skype for business, Veeam, NAS, Google, Dynamics CRM, Manager, Google Apps, Basic, Cloud, Administration, IOS, It support, Android, Office 365, Azure, CRM, SharePoint, Microsoft azure, VMware, Linux, Exchange, Management, Windows, SAS, Network, Mac, Security, Asset Management, It
My education
2008
-
2012
Technical University Gheorghe Asachi Faculty of Construction Engineering and Building Services English Section
Bachelors, N/a
Bachelors, N/a
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