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jobs
Retail manager
Cecilia Torre
,
London
Experience
Other titles
Skills
I'm offering
Passionate about creating raving fans and not just happy customers. Well-motivated and hard working, flexible to changing situations. Excellent leadership skills, very organised and reliable, with strong time management skills. Able to work in a team as well as independently. I strive to learn and improve everyday.
Markets
United Kingdom
Language
English
Fluently
Spanish
Fluently
Italian
Fluently
Chinese (Mandarin)
Good
Ready for
Ongoing relation / part-time
Available
My experience
2017 - ?
job
Department Manager - Foodhall
Selfridges.
• Responsible for Cheese, Deli, Smoked fish and Kosher department
• Recruiting and training of staff to ensure that everyone is performing adequately in their role.
• Managing KPI effectively
• Taking care of customer service including handling queries and complaints
• Stock control and decreased unknown stock loss
• Ability to effectively communicate with all levels of the organisation
• Recruiting and training of staff to ensure that everyone is performing adequately in their role.
• Managing KPI effectively
• Taking care of customer service including handling queries and complaints
• Stock control and decreased unknown stock loss
• Ability to effectively communicate with all levels of the organisation
Training, Customer service, Service, KPI, Organization, Performing, Manager
2017 - ?
job
Operation Manager
Lola's Bakery.
• Responsible for till set up and development
• Training of staff and managers to ensure that everyone is performing adequately in their role.
• Managing budgets and costs effectively in respect of the planning process
• As new business, set up of all operational procedure and policies
• Ability to effectively communicate with all levels of the organisation
Multi Site Manager
Lola's cupcakes
London
June 2015- August 2017
• Overall responsibility, 7 stores in London, Bicester and Blue Water (Total annual turnover £2.5m)
• Responsible for recruitment, training, HR related issues, and development of sales and management teams across the 6 shops (45 staff members)
• Instigating and overseeing the establishment of 4 new stores in London
• Influential in brand marketing and attracting new customers
• Continuously improving product display and merchandising with strong, quantifiable sales increases as a result
• Consultant role to international Franchise operation in France.
• Created and developed solid relationships with external and internal customers and third party clients.
Store manager
Lola's cupcakes
• Training of staff and managers to ensure that everyone is performing adequately in their role.
• Managing budgets and costs effectively in respect of the planning process
• As new business, set up of all operational procedure and policies
• Ability to effectively communicate with all levels of the organisation
Multi Site Manager
Lola's cupcakes
London
June 2015- August 2017
• Overall responsibility, 7 stores in London, Bicester and Blue Water (Total annual turnover £2.5m)
• Responsible for recruitment, training, HR related issues, and development of sales and management teams across the 6 shops (45 staff members)
• Instigating and overseeing the establishment of 4 new stores in London
• Influential in brand marketing and attracting new customers
• Continuously improving product display and merchandising with strong, quantifiable sales increases as a result
• Consultant role to international Franchise operation in France.
• Created and developed solid relationships with external and internal customers and third party clients.
Store manager
Lola's cupcakes
Marketing, Training, Management, Sales, Recruitment, Development, Organization, Site manager, International, SOLID, Performing, UP, Manager
2013 - 2013
job
Store manager
unknown.
Manager
2001 - 2012
unknown
Administrator supporting teaching and office staff
Souffle.
Pizza restaurant
Italy
• Keep in contact with the suppliers
• Allocate tasks to employee
• Make the inventory
• Time management
• Money management
• Bills management
• Stock records
• Bookkeeping
• Handling costumer's complaints
• Handling cash
• Book, organize and arrange deliveries
Administrator supporting teaching and office staff in adult training college
Italy
• Keep in contact with the suppliers
• Allocate tasks to employee
• Make the inventory
• Time management
• Money management
• Bills management
• Stock records
• Bookkeeping
• Handling costumer's complaints
• Handling cash
• Book, organize and arrange deliveries
Administrator supporting teaching and office staff in adult training college
Training, Teaching, Management, Office, Administrator
My education
?
-
2006
n/a
Unspecified, Au pair
Unspecified, Au pair
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