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Campaign Manager and Senior BI Analyst

Nathan Winstanley , Hull


Experience

15 - 24 years

Other titles

Operations Manager Campaign Manager and Senior BI Analyst Call Centre Manager Senior Sales Manager operational manager + 1 more

Skills

Data Analysis Sales management Business strategy Change management Management + 14 more

I'm offering

Overall over the past 14 years I have had a wealth of experience in the Customer Service, Sales and Service environment which has covered a broad spectrum of functions, focussing on Customer Service, Sales, Resource Planning, Dialler Management and profiling, Scheduling, HR and Senior Management.

During my time with Clearanswer Call Centres I have had the pleasure of working for a number of blue chip clients which carries a lot of responsibility as they are large public facing companies, all with brands to maintain and strict service level demands to match. A few examples of the companies that I have represented and worked on over my time are: Vue Cinemas, TalkTalk, EE, BT, First Utility, Scottish Power as well as a number of smaller firms.



With management experience spanning catering to contact centres to retail I am a positive and enthusiastic individual with the drive to succeed and progress in all that I do.

A proven and established track record of working in a sales and customer service environment with over 13 years’ experience in all aspects of management with 11 years of that within contact centres. With a desire to progress in any career I am very highly motivated and successful in optimising business potentials and leads, whilst achieving goals and KPI’s and delivering the highest standards in very difficult trading conditions. Believing that good practice and excepted management techniques can maximise any business’ potential to surpass any set target. I quite simply do not settle for second best…

Markets

United States (Remote only)
United Kingdom (Remote only)

Links for more

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Language

English
Fluently

Ready for

  Smaller project
  Ongoing relation / part-time

Available

Typically available right away

My experience


My education




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