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Senior
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0
jobs
Global luxury retail and business professional mobile and technology oriented.
Anouchka Bardunov
,
london, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced Sales Manager and digital business professional, sales driven, client relations and customer experience oriented. Equally adept at leading a group of professionals or performing highly within a team, with a strong passion for technology and fashion. But as well, translator bilingual French/English, passionated about literature.
Markets
United Kingdom
Language
English
Fluently
French
Fluently
Dutch
Good
Russian
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - ?
job
Account Manager
CONIQ (Codilink).
• Point of contact for clients: ensuring smooth roll-out and ongoing management of loyalty program.
• Development of reporting briefs to the team of data analysts and providing insight
into client's program performance; development of analysis insights for clients and internal teams
• Raising support and technical tickets managing through to completion; working
closely with project management team to ensure successful delivery of projects.
• Building long-lasting relationships with clients through consistent delivery of commitments.
• Giving regular training sessions of the functionality and benefits of the loyalty
platform, reporting suite and general software training. Development of a deep
understanding and knowledge of the industry and share best practices.
• Development of reporting briefs to the team of data analysts and providing insight
into client's program performance; development of analysis insights for clients and internal teams
• Raising support and technical tickets managing through to completion; working
closely with project management team to ensure successful delivery of projects.
• Building long-lasting relationships with clients through consistent delivery of commitments.
• Giving regular training sessions of the functionality and benefits of the loyalty
platform, reporting suite and general software training. Development of a deep
understanding and knowledge of the industry and share best practices.
Project Management, Training, Account Manager, Management, Support, Development, Software, Manager
2016 - 2019
job
Private Clients Account Manager (Personal Shopper)
unknown.
Development of French and English speaking VIP market: growth of the engagement by +60% driving market research through social media, analysing
data and taking actions to improve communication, engagement, figures and other
KPIs.
• Key member in the process of building a new app in Cupertino with IBM and Apple
teams in the Design Lab, in the development and improvement of software
platform used by the company (SalesForce, Marketing Cloud, XTracker, Fulcrum, Acrobat Pro, and other tools).
• Business development of the market exceeding targets: building campaigns and events globally (fashion week, style suite, one to one appointment and other client relation events) meeting clients and prospects-growing the market and clients'
spend. 2018 net revenue brought by myself to the department exceeded 2.5
Million GBP.
• Development of the buying strategy for Power Brands and Beauty: working closely
with the buyers to ensure buying and selling strategy for products with significant
investment, maximising the up-selling across all departments (e.g. accessories and beauty experience when meeting clients).
data and taking actions to improve communication, engagement, figures and other
KPIs.
• Key member in the process of building a new app in Cupertino with IBM and Apple
teams in the Design Lab, in the development and improvement of software
platform used by the company (SalesForce, Marketing Cloud, XTracker, Fulcrum, Acrobat Pro, and other tools).
• Business development of the market exceeding targets: building campaigns and events globally (fashion week, style suite, one to one appointment and other client relation events) meeting clients and prospects-growing the market and clients'
spend. 2018 net revenue brought by myself to the department exceeded 2.5
Million GBP.
• Development of the buying strategy for Power Brands and Beauty: working closely
with the buyers to ensure buying and selling strategy for products with significant
investment, maximising the up-selling across all departments (e.g. accessories and beauty experience when meeting clients).
Net, Social, Manager, UP, Power, Accessories, App, Software, Development, Growth, Social Media, Account Manager, Fashion, Salesforce, Cloud, Market research, Research, Business development, Design, Marketing
2015 - 2016
job
Inside Sales Associate
GUCCI.
Creation and development of a new CRM and KPIs mobile platform and app:
adding features, getting feedbacks from the users, and training the in-store team on the use of new tools.
• Development of the women department (Shoes and Fine Jewelry): updating the buying selection based on sales and market analysis.
• Development of loyal clientele and new prospects reaching sales objectives and improving the customers' engagement.
adding features, getting feedbacks from the users, and training the in-store team on the use of new tools.
• Development of the women department (Shoes and Fine Jewelry): updating the buying selection based on sales and market analysis.
• Development of loyal clientele and new prospects reaching sales objectives and improving the customers' engagement.
CRM, Training, Sales, Development, App, Loyal
2013 - 2014
job
Office and Commercial Assistant / Business Developper
D-SIGHT.
Growth and maintenance of the relationship with partners whilst sourcing new
suppliers. Build of contracts, invoice management and marketing research
campaigns.
• Translation of the website from English to French.
suppliers. Build of contracts, invoice management and marketing research
campaigns.
• Translation of the website from English to French.
Marketing, Research, Contracts, Management, Sourcing, Website, Growth, Office, Contracts
2012 - 2013
internship
Internship during Translation Studies
AMERICAN EMBASSY.
working on the library's extension of the Center of American Studies.
Internship
My education
?
-
2013
Institute of Translators and Interpreters
Bachelors, English, French, Russian
Bachelors, English, French, Russian
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