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Qualified and experienced in Accounting, Proofreading and Administration
Joan Chapman
,
Peterlee, United Kingdom
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Conscientious and professional, with over 40 years experience, 37 of which were spent in local government covering a variety of roles including Management, ICT, Finance, Policy/Strategy, Quality Assurance and Administration and in a range of organisations (Unitary, Regional, County and District Councils).
Significant achievements within local government included taking a leading role in the retender of the ICT Managed Service resulting in savings of £1m per annum with an improved infrastructure and service, and leading a successful ICT Support Team.
Having taken early retirement from local government, I have since worked in the private sector, firstly as an Accounts Assistant and currently as a Finance/HR/Quality Manager.
I have recently successfully completed a Level 5 Diploma in Proof Reading and Editing.
Throughout my career I have always taken great pride in ensuring quality and attention to detail is paramount.
Significant achievements within local government included taking a leading role in the retender of the ICT Managed Service resulting in savings of £1m per annum with an improved infrastructure and service, and leading a successful ICT Support Team.
Having taken early retirement from local government, I have since worked in the private sector, firstly as an Accounts Assistant and currently as a Finance/HR/Quality Manager.
I have recently successfully completed a Level 5 Diploma in Proof Reading and Editing.
Throughout my career I have always taken great pride in ensuring quality and attention to detail is paramount.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2017 - ?
job
Finance/HR/Quality Manager
Evolution Training and Consultancy Services Limited.
Achievements and responsibilities:
• Reporting to the Managing Director
• Management of all financial issues, including budgets, cash flows, payroll, debtors and creditors, production of monthly accounts, bank reconciliations, VAT, etc.
• Daily use of online banking and Sage One Accounting
• Running monthly payroll for the company including verifying timesheets, running Sage One payroll, issuing payslips, recording holidays and sickness, making bank payments etc.
• Provision of strategic advice to the Managing Director
• Quality control of documents produced by the company, including risk assessments, audit reports etc.
• Proof reading documents (electronic and hard copies) before publication or distribution
• Human Resource issues, including starters and leavers, contracts, holidays etc.
• Setting up and operating pension scheme as required under government legislation
• Liaison with HMRC on various issues
• Reporting to the Managing Director
• Management of all financial issues, including budgets, cash flows, payroll, debtors and creditors, production of monthly accounts, bank reconciliations, VAT, etc.
• Daily use of online banking and Sage One Accounting
• Running monthly payroll for the company including verifying timesheets, running Sage One payroll, issuing payslips, recording holidays and sickness, making bank payments etc.
• Provision of strategic advice to the Managing Director
• Quality control of documents produced by the company, including risk assessments, audit reports etc.
• Proof reading documents (electronic and hard copies) before publication or distribution
• Human Resource issues, including starters and leavers, contracts, holidays etc.
• Setting up and operating pension scheme as required under government legislation
• Liaison with HMRC on various issues
Audit, Management, Contracts, Finance, Banking, Audit, Pension, Production, Online, Contracts, UP, Manager
2015 - 2016
job
Accounts Assistant
Buildroute Limited.
Achievements and responsibilities:
• Reporting to the Office Manager
• Carrying out a range of financial issues such as raising sales invoices, recording and paying purchase invoices, bank reconciliations etc.
• Running the fortnightly Payroll for the company, including verifying timesheets, allocation of costs against sites, running Sage payroll, issuing payslips, recording holidays and sickness, making bank payments etc.
• Setting up pension scheme as required under government legislation
• Reporting to the Office Manager
• Carrying out a range of financial issues such as raising sales invoices, recording and paying purchase invoices, bank reconciliations etc.
• Running the fortnightly Payroll for the company, including verifying timesheets, allocation of costs against sites, running Sage payroll, issuing payslips, recording holidays and sickness, making bank payments etc.
• Setting up pension scheme as required under government legislation
Sales, Office, Pension, UP, Manager
2010 - 2015
job
Corporate ICT Manager
Hartlepool Borough Council.
Achievements and responsibilities:
• Reporting directly to the Assistant Chief Executive
• Member of the Corporate Strategy Management Team, contributing to a range of issues as required
• Provision of strategic advice and direction on all aspects of ICT to Members and Corporate Management Team
• Quality assurance in relation to web content, including proof reading and reference checking
• Retendering for the outsourced ICT Managed Service Contract, using a Competitive Dialogue process and resulting in an improved service, refreshed infrastructure and savings of £1m per annum.
• Restructured ICT support across the Authority to form a central support team, improving support and achieving significant savings 20%
• Managing the Corporate ICT Team, supporting 2,000 users across the authority, supporting a variety of systems and managing the outsourced ICT Managed Service Contract
• Developing and monitoring an ICT Strategy for the authority
• Monitoring of Budgets for the Corporate ICT Team and the outsourced ICT contract.
• Leading on investigations into complaints, allegations of misconduct etc. including interviewing accused and witnesses, gathering and analysing information and producing report with recommendations
• Preparing variety of reports for senior management teams, committees etc.
• Carrying out option appraisals and recommending changes to systems, processes etc.
• Reporting directly to the Assistant Chief Executive
• Member of the Corporate Strategy Management Team, contributing to a range of issues as required
• Provision of strategic advice and direction on all aspects of ICT to Members and Corporate Management Team
• Quality assurance in relation to web content, including proof reading and reference checking
• Retendering for the outsourced ICT Managed Service Contract, using a Competitive Dialogue process and resulting in an improved service, refreshed infrastructure and savings of £1m per annum.
• Restructured ICT support across the Authority to form a central support team, improving support and achieving significant savings 20%
• Managing the Corporate ICT Team, supporting 2,000 users across the authority, supporting a variety of systems and managing the outsourced ICT Managed Service Contract
• Developing and monitoring an ICT Strategy for the authority
• Monitoring of Budgets for the Corporate ICT Team and the outsourced ICT contract.
• Leading on investigations into complaints, allegations of misconduct etc. including interviewing accused and witnesses, gathering and analysing information and producing report with recommendations
• Preparing variety of reports for senior management teams, committees etc.
• Carrying out option appraisals and recommending changes to systems, processes etc.
Web content, Management, Content, Service, Support, Quality Assurance, Infrastructure, Monitoring, Web, Direction, Processes, Manager
1998 - 2002
job
Management Accountant/Best Value Officer, District
Easington Council.
Achievements and responsibilities:
• Managing 3 teams providing Financial support, Admin/Secretarial support and Reception duties to the Public Service Department.
• Member of the Departmental Management Team
• Responsible for production and monitoring of accounts across the department
• Key role in Best Value reviews within the department
• Proof reading a range of documents relating to best value reviews
• Quality assurance role
• Managing 3 teams providing Financial support, Admin/Secretarial support and Reception duties to the Public Service Department.
• Member of the Departmental Management Team
• Responsible for production and monitoring of accounts across the department
• Key role in Best Value reviews within the department
• Proof reading a range of documents relating to best value reviews
• Quality assurance role
Management, Service, Reception, Support, Quality Assurance, Monitoring, Accountant, Production
1995 - 1998
job
Policy & Performance Officer
District of Easington Council.
Achievements and responsibilities:
• Strategic role providing support to the Director of Corporate Resources
• Co-ordination of and reporting on Performance Indicators across the authority
• Key role in Best Value reviews across the authority
• Proof reading a range of documents
• Co-ordination and service planning and benchmarking reviews
• Involvement in a number of working groups across the authority looking at issues such as Equal Opportunities, Staff Development, etc.
• Strategic role providing support to the Director of Corporate Resources
• Co-ordination of and reporting on Performance Indicators across the authority
• Key role in Best Value reviews across the authority
• Proof reading a range of documents
• Co-ordination and service planning and benchmarking reviews
• Involvement in a number of working groups across the authority looking at issues such as Equal Opportunities, Staff Development, etc.
Service, Support, Development
1986 - 1989
job
Admin Officer
Northern Region Councils Association, Guildhall.
Achievements and responsibilities:
• One of the original team members, setting up the organisation
• Variety of office administrations tasks, filing, telephone calls, typing etc.
• Setting up, and maintaining the organisations filing system
• Ensuring quality of documents before publication
• Organising and servicing a range of meetings between officers and members from local authorities across the Northern Region
• Maintaining and accounting for petty cash
• Budget setting and monitoring
• One of the original team members, setting up the organisation
• Variety of office administrations tasks, filing, telephone calls, typing etc.
• Setting up, and maintaining the organisations filing system
• Ensuring quality of documents before publication
• Organising and servicing a range of meetings between officers and members from local authorities across the Northern Region
• Maintaining and accounting for petty cash
• Budget setting and monitoring
Budget, Monitoring, Office, Organization, UP
1978 - 1986
job
Variety of Admin and Clerical Roles
County Hall.
Achievements and responsibilities:
• Variety of office administration tasks, filling, telephone calls etc.
• Involved in a number of projects within the Research & Information team, including analysis of data, arranging and servicing meetings etc.
• Variety of office administration tasks, filling, telephone calls etc.
• Involved in a number of projects within the Research & Information team, including analysis of data, arranging and servicing meetings etc.
Administration, Research, Office
1973 - 1978
temp
Part Time Shop Assistant
Harlands General Dealers.
Achievements and responsibilities:
• Serving customers, Rrtocking shelves, taking cash and using the till, keeping shop clean and tidy and safe
• Serving customers, Rrtocking shelves, taking cash and using the till, keeping shop clean and tidy and safe
Safe
My education
2019
Coursegate
Level 5 Diploma, Proofreading and Editing
Level 5 Diploma, Proofreading and Editing
1997
-
2000
Open University
MBA, Business Administration
MBA, Business Administration
1988
-
1989
Peterlee Technical College
A Level - Accounts, Grade C
A Level - Accounts, Grade C
1982
-
1996
New College, Durhan
CIPfA, ICSA, MAAT, HNC, Accounting and Business Administration
CIPfA, ICSA, MAAT, HNC, Accounting and Business Administration
MAAT - Accounting Technician
ACIS - Chartered Secretaries and Administrators
HNC - Business Admin
1971
-
1976
St Bedes R C Comprehensive School
Olevels, Maths, English, Statistics, Physics, Biology, History and Religious Knowledge
Olevels, Maths, English, Statistics, Physics, Biology, History and Religious Knowledge
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