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Experienced and Trusted team builder
Jax Hill-Wilson
,
Cirencester, United Kingdom
Experience
Other titles
Skills
I'm offering
I have had a wide variety of roles over my working life to date - I consider myself fortunate for all the experience that this has given me to pass on to others
From working in such a broad church, and particularly in the start-up world , I have always needed to be quick to grasp what's important and find ways to get the job done to what might initially appear to be impossible timescales or standards given the resources available
I am at my best when I can get behind a clear mission - I'm happiest in a support role and enjoy watching others succeed
Others say I'm a great communicator - I think I know how to match my delivery to the style that suits the audience. I always aim to keep my attention on the recipient(s) of the message and to be responsive and truthful in my interactions
I'm an experienced relationship and team builder; practised at working with a wide range of individuals in different business cultures and environments.
I'm always, positive, energetic and ready to take on new challenges.
From working in such a broad church, and particularly in the start-up world , I have always needed to be quick to grasp what's important and find ways to get the job done to what might initially appear to be impossible timescales or standards given the resources available
I am at my best when I can get behind a clear mission - I'm happiest in a support role and enjoy watching others succeed
Others say I'm a great communicator - I think I know how to match my delivery to the style that suits the audience. I always aim to keep my attention on the recipient(s) of the message and to be responsive and truthful in my interactions
I'm an experienced relationship and team builder; practised at working with a wide range of individuals in different business cultures and environments.
I'm always, positive, energetic and ready to take on new challenges.
Markets
United Kingdom
Language
English
Fluently
French
Good
Italian
Good
Ready for
Available
My experience
2012 - 2014
job
support Terminally Ill partner
Career Break.
Support
2011 - 2012
job
Operations Director
The Supper Club.
(maternity leave cover)
• Undertook initial review of existing team and made proposals for improvement and increased employee and member satisfaction.
• Built team from 3- 8, managing recruitment and induction process.
• Increased membership base by 30% whilst maintaining SLA of 85% satisfaction levels from existing members.
• Developed and managed new marketing and business development roles to increase commercial performance.
• Worked directly with Founder to implement all recommendations
• Undertook initial review of existing team and made proposals for improvement and increased employee and member satisfaction.
• Built team from 3- 8, managing recruitment and induction process.
• Increased membership base by 30% whilst maintaining SLA of 85% satisfaction levels from existing members.
• Developed and managed new marketing and business development roles to increase commercial performance.
• Worked directly with Founder to implement all recommendations
Marketing, Business development, Recruitment, Development, Founder
2006 - 2011
job
Operations Director - Green Homes Concierge
Ten Group.
• Designed and won funding for initial pilot project for innovative energy reductions service for The Mayor of London. Funding provided by NESTA, The Design Council and the London Development Agency.
• Managed delivery of prototype service, including extended rollout and jointly wrote the successful bid for 3-year contract to be delivered under London Development Agency's Energy Strategy
• Managed the client relationship and service delivery for the Green Homes Concierge service: this included working with representatives from 8 London boroughs
• Significant client stakeholder management re customer satisfaction and quality of service; energy reduction targets and database management and research activities.
• Managed team of energy advisors auditing energy efficiency of properties in greater London
• Managed the supplier management team who implemented energy saving technologies through a panel of approved suppliers
• Managed delivery of prototype service, including extended rollout and jointly wrote the successful bid for 3-year contract to be delivered under London Development Agency's Energy Strategy
• Managed the client relationship and service delivery for the Green Homes Concierge service: this included working with representatives from 8 London boroughs
• Significant client stakeholder management re customer satisfaction and quality of service; energy reduction targets and database management and research activities.
• Managed team of energy advisors auditing energy efficiency of properties in greater London
• Managed the supplier management team who implemented energy saving technologies through a panel of approved suppliers
Design, Research, Database, Stakeholder Management, Management, Service, Development, Energy, Energy, Service Delivery
2004 - 2006
job
Operations and Business Development Manager
Property Call Management.
Business development, Development, Manager
2002 - 2004
job
Head of Direct Sales
unknown.
Sales
2001 - 2002
freelance
Consultant / Interim Sales Manager
unknown.
Sales, Interim, Manager
1999 - 2001
job
Strategy Director
The Post Office.
(interim role)
Interim
1997 - 2001
job
Director
Telebusiness Partners.
Clients included: Axa, Camelot; First Direct; Orange, National Rail
1989 - 1997
job
Account Manager
Merchants.
through to Head of Consulting
Consulting, Account Manager, Manager
1978 - 1988
job
Self Employed
Self Employed.
Various housekeeping and childcare projects
Bringing up own family including fostering
Bringing up own family including fostering
UP
My education
St Nicholas Montessori College London
N/a, Montessori Teaching Qualification
N/a, Montessori Teaching Qualification
Cheltenham Technical College
Hndhncorequivalent, Nursery Nursing
Hndhncorequivalent, Nursery Nursing
Deer Park School
HighSchoolOrEquivalent, N/a
HighSchoolOrEquivalent, N/a
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