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People Development Specialist
Chris Gummer
,
Henfield, United Kingdom
Experience
Other titles
Skills
I'm offering
I am passionate about Learning & Development. I love working with individuals and teams, helping achieve their potential.
Fourteen years in Training based roles, management and leading projects where I have influenced, advised and been decisive to ensure business objectives are met. I follow the ADDIE model for all training projects that I have owned. I have achieved this while also ensuring that teams, colleagues and I have continued to improve, as part of a continuous development cycle. Through designing training solutions, I have learnt key aspects of HR policies, organisational procedures and been able to put these into practice while managing a workforce and fulfilling necessary obligations.
Fourteen years in Training based roles, management and leading projects where I have influenced, advised and been decisive to ensure business objectives are met. I follow the ADDIE model for all training projects that I have owned. I have achieved this while also ensuring that teams, colleagues and I have continued to improve, as part of a continuous development cycle. Through designing training solutions, I have learnt key aspects of HR policies, organisational procedures and been able to put these into practice while managing a workforce and fulfilling necessary obligations.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Owner/Manging Director
Employment Blended Training Solutions Ltd (blendedtrainingsolutions.com).
Set up my own company offering a blended approach to learning.
Blended Training Solutions offer classroom-based training, as well as bespoke e-learning packages. In this role, I support businesses embed
learning to meet business goals, this can be done via implementing
frameworks and business consultancy. I am also an associate member of another training company and deliver training courses on their behalf, with main focus on Diversity & Inclusion.
Blended Training Solutions offer classroom-based training, as well as bespoke e-learning packages. In this role, I support businesses embed
learning to meet business goals, this can be done via implementing
frameworks and business consultancy. I am also an associate member of another training company and deliver training courses on their behalf, with main focus on Diversity & Inclusion.
Training, E-learning, Support, UP
2017 - 2019
freelance
Learning & Development Consultant
unknown.
Regular engagement with senior stakeholders to plan their Learning & Development needs and implement plans, while also managing that
business area's training budget. Would deliver training courses to
managers and senior managers, with focus on Leadership and
Performance Management. I often had to liaise with external providers to negotiate what learning they could provide within budget and plan
rollouts of training programmes. Thanks to one major project I learnt how to design and develop e-learning packages. I also was responsible for
delivering webinars with audiences of 300 people and more.
business area's training budget. Would deliver training courses to
managers and senior managers, with focus on Leadership and
Performance Management. I often had to liaise with external providers to negotiate what learning they could provide within budget and plan
rollouts of training programmes. Thanks to one major project I learnt how to design and develop e-learning packages. I also was responsible for
delivering webinars with audiences of 300 people and more.
Design, Training, Budget, Performance Management, Management, E-learning, Leadership, Development
2013 - 2016
job
Systems & Staff Development Trainer
unknown.
Working in Field Services, I delivered training to EDF Energy
employees based in the field and office, including leaders. This role
involved training staff to give them the skills they needed as part of their job role. I introduced a robust mechanism to ensure that training is
evaluated in line with every customer interaction ensuring lessons are
learnt and improvements are made in good time as the projects reached
larger numbers of employees and customers. Due to a massive change
culture taking place during my time in Field Services I worked on my
presenting skills to ensure I influenced and persuaded audiences
appropriately.
employees based in the field and office, including leaders. This role
involved training staff to give them the skills they needed as part of their job role. I introduced a robust mechanism to ensure that training is
evaluated in line with every customer interaction ensuring lessons are
learnt and improvements are made in good time as the projects reached
larger numbers of employees and customers. Due to a massive change
culture taking place during my time in Field Services I worked on my
presenting skills to ensure I influenced and persuaded audiences
appropriately.
Training, Development, Presenting, Office, Energy, Energy
2012 - 2013
job
Team Manager, B2C Customer Services
unknown.
Managing a team within the Customer Service environment, ensuring
that all compliance and regulatory needs are being meet as well as creating and maintaining a best practice culture. This role also
included day to day administration of the team I manage. This was also an opportunity to work in a unionised environment, during a time
of massive change for EDF Energy, I had to conduct many
disciplinary and poor performance reviews, ensuring it was in line with HR policy and procedure as well as updating union
representatives correctly.
that all compliance and regulatory needs are being meet as well as creating and maintaining a best practice culture. This role also
included day to day administration of the team I manage. This was also an opportunity to work in a unionised environment, during a time
of massive change for EDF Energy, I had to conduct many
disciplinary and poor performance reviews, ensuring it was in line with HR policy and procedure as well as updating union
representatives correctly.
Administration, B2C, Customer service, Compliance, Service, It, Regulatory, Energy, Energy, Manager
2010 - 2012
job
Training Manager
unknown.
Responsible for
managing all training requests that come in from B2C, Customer
Services. This included regular consultation with the Operational
business. I contributed for the preparation and delivery of the major
projects. This consisted of regular communication and networking with the project teams and providing links between a project
environment and business practice. I have taken responsibility for
ensuring that a best practice culture is installed across the business from training to how with deal with Customers.
managing all training requests that come in from B2C, Customer
Services. This included regular consultation with the Operational
business. I contributed for the preparation and delivery of the major
projects. This consisted of regular communication and networking with the project teams and providing links between a project
environment and business practice. I have taken responsibility for
ensuring that a best practice culture is installed across the business from training to how with deal with Customers.
Training, Networking, B2C, Manager
2006 - 2010
job
Employment (cont) Operational Learning and Development Specialist
unknown.
This role included regular meetings with stakeholders from different business areas to ensure that no training
needs are being missed. I also used this as an demonstrate
Leadership skills when acting as a Lead Trainer for a variety of different Business areas.
needs are being missed. I also used this as an demonstrate
Leadership skills when acting as a Lead Trainer for a variety of different Business areas.
Training, Leadership, Development
2001 - 2006
job
Customer Service Advisor
unknown.
I joined the company as a Customer Service Advisor in the Change of Supplier
department. I dealt with a variety of incoming telephone calls from our
customers.
department. I dealt with a variety of incoming telephone calls from our
customers.
Customer service, Service
1998 - 2001
job
manager cover
UGC Cinemas.
Manager
My education
1996
-
1999
Hove and Sussex Sixth Form College
N/a, GNVQ Business Advanced
N/a, GNVQ Business Advanced
1991
-
1996
Longhill High School
GCSEs, Business Studies, English, Maths and Geography
GCSEs, Business Studies, English, Maths and Geography
n/a
BTEC3, Training Design and Delivery Techniques
BTEC3, Training Design and Delivery Techniques
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