$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Digital Programme Project Manager
Mandeep Gill
,
Burnham, United Kingdom
Experience
Other titles
Skills
I'm offering
A Programme Manager with an extensive background in delivering digital solutions and operational management. Versed in
waterfall, agile and hybrid methodologies, I have managed large scale programmes, projects and integrated campaigns up to
£2m including an ecommerce platform migration, web applications, website builds, email marketing, paid media, social and
content. As a practical and resourceful leader, I work closely with teams to understand barriers, improve processes and tools to
enhance stakeholder communications, increase productivity and exceed objectives. I enjoy the challenges programme
management brings and can effectively motivate those around me to work together and deliver exceptional solutions.
waterfall, agile and hybrid methodologies, I have managed large scale programmes, projects and integrated campaigns up to
£2m including an ecommerce platform migration, web applications, website builds, email marketing, paid media, social and
content. As a practical and resourceful leader, I work closely with teams to understand barriers, improve processes and tools to
enhance stakeholder communications, increase productivity and exceed objectives. I enjoy the challenges programme
management brings and can effectively motivate those around me to work together and deliver exceptional solutions.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
My experience
2018 - 2018
temp
Contract Digital Project Manager (Cover for Head of Projects)
TEMPUR.
My role: To plan and manage the online transformation programme for TEMPUR's 20 ecommerce websites spanning Europe and Asia. The objective was to migrate from an early version of Demandware/SFCC (SalesForce Commerce Cloud) to SFCC MFRA
Platform, delivering a redesigned website with new customer journeys, content and site structure, CMS implementation
(Amplience), payment vendor integrations and new functionalities such as Postcode Finder and Trustpilot Reviews.
• Programme Planning: Responsibility for programme and project definition, scoping process, implementation plan,
interlinking dependencies and documentation
● Financial Management: Manage programme budget (Capex/Opex) of £2m, third party supplier commercials, forecast
future expenditure and financial reporting to Project Board
● Stakeholder Management: Establish strong relationships with stakeholders (Steering Group, Legal, Finance, Brand, International Markets, Customer Operations), communicate plans, priorities, status and achieve buy-in throughout
● Project Scoping: Work with technical team in reviewing website architecture, functionalities, prioritise product backlog,
manage user story approvals. Capture risks, resolve issues, mitigation planning with project team and external agencies
● Technical Planning: Plan integrations with third party suppliers and payment vendors, investigate technical
implications, negotiate and organise contractual agreements
● Team Organisation: Identify project roles and responsibilities (internal/external), liaise with team heads to assemble
teams, assign tasks, monitor and matrix management. Ensure teams deliver successfully
• Supplier Management: Coordinate with agencies and suppliers ensuring all workstreams are completed within timings.
Report key information to Project Board, raise issues and progress solutions
• Testing and Deployment: Coordinate end to end Quality Assurance Test plans, manage external testing house, project
team, agencies and international markets. Devise rollout plans based on market commercial plans and constraints
Platform, delivering a redesigned website with new customer journeys, content and site structure, CMS implementation
(Amplience), payment vendor integrations and new functionalities such as Postcode Finder and Trustpilot Reviews.
• Programme Planning: Responsibility for programme and project definition, scoping process, implementation plan,
interlinking dependencies and documentation
● Financial Management: Manage programme budget (Capex/Opex) of £2m, third party supplier commercials, forecast
future expenditure and financial reporting to Project Board
● Stakeholder Management: Establish strong relationships with stakeholders (Steering Group, Legal, Finance, Brand, International Markets, Customer Operations), communicate plans, priorities, status and achieve buy-in throughout
● Project Scoping: Work with technical team in reviewing website architecture, functionalities, prioritise product backlog,
manage user story approvals. Capture risks, resolve issues, mitigation planning with project team and external agencies
● Technical Planning: Plan integrations with third party suppliers and payment vendors, investigate technical
implications, negotiate and organise contractual agreements
● Team Organisation: Identify project roles and responsibilities (internal/external), liaise with team heads to assemble
teams, assign tasks, monitor and matrix management. Ensure teams deliver successfully
• Supplier Management: Coordinate with agencies and suppliers ensuring all workstreams are completed within timings.
Report key information to Project Board, raise issues and progress solutions
• Testing and Deployment: Coordinate end to end Quality Assurance Test plans, manage external testing house, project
team, agencies and international markets. Devise rollout plans based on market commercial plans and constraints
Website, Manager, Asia, Online, Forecast, Salesforce commerce cloud, International, Organization, Testing, Implementation, Transformation, Quality Assurance, Architecture, Ecommerce, Finance, Content, Deployment, Test, Management, Stakeholder Management, Salesforce, Budget, Cloud, Project Manager, CMS, Websites
2015 - 2017
job
Digital Operations Manager
HPS Group Ltd.
Clients: BMW, MINI, Rolls Royce, McLaren, Mazda, Zoetis, Moorfields Private, Orange, STABILO, 3M
My role: To lead project teams in successfully delivering digital and integrated programmes, within scope, time and budget:
● Team management: Responsible for 15 plus off-site suppliers. Line report Project Managers, Digital Ad Ops Manager,
Resource Manager. Matrix manage Digital Strategy Team and Social/Content Team. Recruitment, training, appraisals
● Process Implementation: Assess internal processes, establish project governance and rollout Resource Management
tool (Teamweek), Project Task Management tool (Asana) and educate on Case Management system (Zendesk)
● Platforms & Suppliers: Set up contracts and payment practices for external suppliers, Facebook, Google Adwords,
Linkedin, Twitter, HubSpot and Social Monitoring Tools
● Pipeline Planning: Work with New Business, Strategy and Account Teams to collate pipelines, forecast resource,
provide estimations, coordinate resources to deliver RFPs and secure resources for new project wins
● Programme Management: Formulate strategy, plan interconnected projects, assemble team, decide method
(Waterfall, Agile, Hybrid), governance, risks, compliance processes. Stakeholders progress and budget updates
● Integrated Programmes: Lead campaigns of £250k+ including Website Builds, Application Development, Paid Media,
Social and Content raising client service/product awareness, increase traffic and lead generation
● Website Development: Manage builds to £50k+ ranging from html/CSS builds to WordPress network websites with customised plugins, APIs and data capture for digital marketing initiatives (Email, Paid and Social Advertising)
● Application Development: Supervise enterprise level builds to £250k+ tailormade to integrate with APIs and client IT
systems. Oversee quality assurance testing and Penetration testing ensuring system security
● Project Management: Review Client requirements, align to objectives and KPIs, supervise project scope, create
mitigation plans and timelines, resourcing, assess change requests, run De-Brief sessions and profitability reports
KEY PROJECTS
STABILO: Revision Extraordinaire - 3-month campaign
● Orchestrated website Quiz build with data capture, content, Facebook advertising, remarketing and social posts
Achieved: Best performing campaign of 2017 amongst client marketing initiatives with a 0.03p CPC. Gained high
engagement on social channels, increased website visits and data for email marketing. Demonstrated the power of tailored
content at key times and secured extra revenue for additional tactical projects for new financial year.
BMW Group: Retailer Marketing Application - 1 year programme
● Managed phased delivery of single sign-on application to interrogate and display data from external sources on a
geographical map, enabling BMW Retailers to analyse sales trends, plan regional marketing and purchase collateral
Achieved: Successful rollout to retailer network leading to the creation of system for other brands.
Zoetis: PetDialog Healthcare Launch - 2 year programme
● Phase 1: Website re-design and development to house content, encourage discussion, social sharing, reach mobile
users and reduce bounce rate through enhanced user experience
● Phase 2: Integrate Dotmailer Email Marketing Automation platform to build qualified audiences
● Phase 3: Planning and rollout of social, content and email marketing programme
Achieved: Increased mobile visits with 75% of website traffic achieving 2+ minute sessions. Surpassed goal of 200 newsletter
signups by 80% and created a Facebook following. The success led to HPS acquire new pet programmes for 2018.
Department Operations: Projects to improve communication, productivity and drive cost efficiencies
● Resource Management Tool Implementation: To replace spreadsheets, highlight team capacity and enable future
planning. Successful in revealing project clashes and skill gaps, which initiated crucial recruitment drives
● Template Suite Creation: To improve briefing quality and deliverables. Achieved significant reduction in production
times, bettered products and inter-agency relationships
● Project Management Tool: Rollout Asana allowing Project Managers to structure projects, assign tasks, control
showstoppers and provide statuses to management
My role: To lead project teams in successfully delivering digital and integrated programmes, within scope, time and budget:
● Team management: Responsible for 15 plus off-site suppliers. Line report Project Managers, Digital Ad Ops Manager,
Resource Manager. Matrix manage Digital Strategy Team and Social/Content Team. Recruitment, training, appraisals
● Process Implementation: Assess internal processes, establish project governance and rollout Resource Management
tool (Teamweek), Project Task Management tool (Asana) and educate on Case Management system (Zendesk)
● Platforms & Suppliers: Set up contracts and payment practices for external suppliers, Facebook, Google Adwords,
Linkedin, Twitter, HubSpot and Social Monitoring Tools
● Pipeline Planning: Work with New Business, Strategy and Account Teams to collate pipelines, forecast resource,
provide estimations, coordinate resources to deliver RFPs and secure resources for new project wins
● Programme Management: Formulate strategy, plan interconnected projects, assemble team, decide method
(Waterfall, Agile, Hybrid), governance, risks, compliance processes. Stakeholders progress and budget updates
● Integrated Programmes: Lead campaigns of £250k+ including Website Builds, Application Development, Paid Media,
Social and Content raising client service/product awareness, increase traffic and lead generation
● Website Development: Manage builds to £50k+ ranging from html/CSS builds to WordPress network websites with customised plugins, APIs and data capture for digital marketing initiatives (Email, Paid and Social Advertising)
● Application Development: Supervise enterprise level builds to £250k+ tailormade to integrate with APIs and client IT
systems. Oversee quality assurance testing and Penetration testing ensuring system security
● Project Management: Review Client requirements, align to objectives and KPIs, supervise project scope, create
mitigation plans and timelines, resourcing, assess change requests, run De-Brief sessions and profitability reports
KEY PROJECTS
STABILO: Revision Extraordinaire - 3-month campaign
● Orchestrated website Quiz build with data capture, content, Facebook advertising, remarketing and social posts
Achieved: Best performing campaign of 2017 amongst client marketing initiatives with a 0.03p CPC. Gained high
engagement on social channels, increased website visits and data for email marketing. Demonstrated the power of tailored
content at key times and secured extra revenue for additional tactical projects for new financial year.
BMW Group: Retailer Marketing Application - 1 year programme
● Managed phased delivery of single sign-on application to interrogate and display data from external sources on a
geographical map, enabling BMW Retailers to analyse sales trends, plan regional marketing and purchase collateral
Achieved: Successful rollout to retailer network leading to the creation of system for other brands.
Zoetis: PetDialog Healthcare Launch - 2 year programme
● Phase 1: Website re-design and development to house content, encourage discussion, social sharing, reach mobile
users and reduce bounce rate through enhanced user experience
● Phase 2: Integrate Dotmailer Email Marketing Automation platform to build qualified audiences
● Phase 3: Planning and rollout of social, content and email marketing programme
Achieved: Increased mobile visits with 75% of website traffic achieving 2+ minute sessions. Surpassed goal of 200 newsletter
signups by 80% and created a Facebook following. The success led to HPS acquire new pet programmes for 2018.
Department Operations: Projects to improve communication, productivity and drive cost efficiencies
● Resource Management Tool Implementation: To replace spreadsheets, highlight team capacity and enable future
planning. Successful in revealing project clashes and skill gaps, which initiated crucial recruitment drives
● Template Suite Creation: To improve briefing quality and deliverables. Achieved significant reduction in production
times, bettered products and inter-agency relationships
● Project Management Tool: Rollout Asana allowing Project Managers to structure projects, assign tasks, control
showstoppers and provide statuses to management
Production, It, Twitter, Hubspot, Quality Assurance, Revision, Implementation, Team management, Resource management, Testing, Development, Process implementation, Monitoring, Google, Campaign, Forecast, Recruitment, Enterprise, Power, Zendesk, Performing, Asana, Contracts, Hybrid, Task management, UP, Hps, Manager, Processes, Quiz, LED, Social, Facebook, Wordpress, Css, Design, Marketing, Html, Project Management, Digital Strategy, Google adwords, User Experience, HTML/CSS/Javascript, Advertising, Email marketing, Websites, Facebook advertising, Training, Digital Marketing, Adwords, Agile, Automation, Budget, Marketing Automation, Linkedin, Management, Content, Contracts, Sales, Website, Network, Compliance, Service, Security
2011 - 2015
job
Head of Production
Brandwidth Digital.
Clients: WorldPay, IHG, Porsche, Capgemini, JTI, Smithsonian, Random House, Jaguar Land Rover, Toyota
KEY PROJECTS
● Porsche: Production of Android version of iOS Connected Car App (Agile)
● WorldPay: Design, development and launch of ecommerce website, phased integrations with APIs (Waterfall)
● IHG: Portal with multilingual capabilities (Drupal) for Hotel Managers to promote hotel packages (Agile)
● Whistl (TNT): Website redesign, template development and improving content accessibility (Agile)
● Capgemini: Website with animations, dynamically displaying of reports, gated content, single sign-on area (Waterfall)
● Apps: Dr Who Encyclopedia, Exoplanets, Michael Buble at Christmas, Porsche Connected Car Android version
● Portfolio Direction: Oversee all client programmes, manage traditional Project Management team and cross-functional
Teams, production reviews, contribute in key meets, establish practices and share learnings cross agency
● Programme Management: Roadmap planning, security and API considerations, risk mitigation, financial forecasting.
Work with design and technical teams to scope solutions, architecture, process flows, development and deployment
planning. Deliver within technical, budget and time constraints
● Team Management: Lead 8 strong team of Project Managers, Producers, Test Team, plus external suppliers. Own
recruitment process, appraisals and development plans
● Project Methodology: Implement Waterfall, Agile (SCRUM) and Hybrid approaches. Create clear practices and documentation for each, support teams and provide transparency for Clients
● New Business: Input for RFPs on project estimations, timings and project management approach
● Resource Planning: Collate annual business pipeline, resource levelling, identify cost savings and R&D opportunities
● User Experience Design process: Lead collaboration between designers, developers and testers (onshore/offshore)
ensuring accurate timings and risk assessment, resulting in improved communications and delivery
● Quality Assurance Testing process: Implement procedures and documentation producing robust solutions which met
creative, usability and security requirements
● Set up Quality Assurance Team: Create business case, job descriptions, lead recruitment, embed into the business
● Agency Management Tool Rollout: Streamtime (2010) and Traffic LIVE (2014). Configure for Digital, Experiential,
Studio, Development, Management departments. Conduct training, replace manual processes and documentation
KEY PROJECTS
● Porsche: Production of Android version of iOS Connected Car App (Agile)
● WorldPay: Design, development and launch of ecommerce website, phased integrations with APIs (Waterfall)
● IHG: Portal with multilingual capabilities (Drupal) for Hotel Managers to promote hotel packages (Agile)
● Whistl (TNT): Website redesign, template development and improving content accessibility (Agile)
● Capgemini: Website with animations, dynamically displaying of reports, gated content, single sign-on area (Waterfall)
● Apps: Dr Who Encyclopedia, Exoplanets, Michael Buble at Christmas, Porsche Connected Car Android version
● Portfolio Direction: Oversee all client programmes, manage traditional Project Management team and cross-functional
Teams, production reviews, contribute in key meets, establish practices and share learnings cross agency
● Programme Management: Roadmap planning, security and API considerations, risk mitigation, financial forecasting.
Work with design and technical teams to scope solutions, architecture, process flows, development and deployment
planning. Deliver within technical, budget and time constraints
● Team Management: Lead 8 strong team of Project Managers, Producers, Test Team, plus external suppliers. Own
recruitment process, appraisals and development plans
● Project Methodology: Implement Waterfall, Agile (SCRUM) and Hybrid approaches. Create clear practices and documentation for each, support teams and provide transparency for Clients
● New Business: Input for RFPs on project estimations, timings and project management approach
● Resource Planning: Collate annual business pipeline, resource levelling, identify cost savings and R&D opportunities
● User Experience Design process: Lead collaboration between designers, developers and testers (onshore/offshore)
ensuring accurate timings and risk assessment, resulting in improved communications and delivery
● Quality Assurance Testing process: Implement procedures and documentation producing robust solutions which met
creative, usability and security requirements
● Set up Quality Assurance Team: Create business case, job descriptions, lead recruitment, embed into the business
● Agency Management Tool Rollout: Streamtime (2010) and Traffic LIVE (2014). Configure for Digital, Experiential,
Studio, Development, Management departments. Conduct training, replace manual processes and documentation
Testing, Business Case, Security, Recruitment, Apps, Support, Quality Assurance, Offshore, Design process, Usability & UX, Team management, Architecture, Development, App, Assessment, Redesign, Production, Direction, Portal, Hybrid, UP, Processes, Budget, Project Management, Scrum, User Experience, IOS, Android, Ecommerce, API, User experience design, Training, Agile, Design, Forecasting, R, Usability, Drupal, Management, Test, Deployment, Content, Website
2006 - 2006
temp
Account Manager
Creative Direction.
Clients: Hewlett Packard, Plantronics, Microsoft, Siemens
● Production management of marketing materials and toolkits. Brief designers, manage artwork and invoicing
● Organise photo-shoots, plan shots and collate products. Liaise with locations on health and safety guidelines
● Production management of marketing materials and toolkits. Brief designers, manage artwork and invoicing
● Organise photo-shoots, plan shots and collate products. Liaise with locations on health and safety guidelines
Marketing, Account Manager, Management, Artwork, Health, Safety, Production, Manager
2006 - 2006
temp
Account Manager
Byron.
Clients: Honda, OKI, The Harlequin Shopping Centre Watford
● Gather requirements, brief designers, manage concept development, print management. Arrange photo-shoots, work
with stylists on marketing launches
● Web project management, compile content, define architecture, oversee development, testing and go live
● Gather requirements, brief designers, manage concept development, print management. Arrange photo-shoots, work
with stylists on marketing launches
● Web project management, compile content, define architecture, oversee development, testing and go live
Marketing, Project Management, Concept Development, Print, Account Manager, Management, Content, Architecture, Testing, Development, Web, Manager, Go
2002 - 2005
job
Account Manager, MC+Co
Financial forecasting, invoicing, supplier payments, prepare ledgers for accountants.
Chipping Ongar
Clients: Royal Bank of Scotland, Timesco of London, The Co-operative
● Confirm briefs, costs and timings. Organise photo-shoots, brief design team, copywriting, manage assets and approvals
● Print management, quoting and tendering, provide artworks to specification, create Purchase Orders
● Plan media buying schedules, purchase advertising spaces, approve advertising invoices
● Financial forecasting, invoicing, supplier payments, prepare ledgers for accountants
Clients: Royal Bank of Scotland, Timesco of London, The Co-operative
● Confirm briefs, costs and timings. Organise photo-shoots, brief design team, copywriting, manage assets and approvals
● Print management, quoting and tendering, provide artworks to specification, create Purchase Orders
● Plan media buying schedules, purchase advertising spaces, approve advertising invoices
● Financial forecasting, invoicing, supplier payments, prepare ledgers for accountants
Design, Copywriting, Advertising, Print, Forecasting, Account Manager, Management, Manager
My education
Buckinghamshire Chilterns University
Bachelors, Media Studies
Bachelors, Media Studies
n/a
GCSEs, N/a
GCSEs, N/a
Mandeep's reviews
Mandeep has not received any reviews on Worksome.
Contact Mandeep Gill
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Mandeep directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark