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Citrix Consultant
Paul McCran
,
Remote & Client Site, United Kingdom
Experience
Other titles
Skills
I'm offering
A skilled Citrix subject matter expert with over ten years worth of Citrix virtualisation experience. My work includes the analysis, design, implementation and support of Citrix virtualisation technologies. This experience spans multiple business sectors, including Asset Management (Financial Services). I have delivered every type of Citrix flexcast model,including: Hosted VDI, Hosted shared desktops, On Demand Applications , Streamed Applications (App-V).
CC-XAD-CC XenApp and XenDesktop Service on Citrix Cloud Certified
CC-XAD-MA XenApp and XenDesktop Service integration with Microsoft Azure certified
CC-XAD-CC XenApp and XenDesktop Service on Citrix Cloud Certified
CC-XAD-MA XenApp and XenDesktop Service integration with Microsoft Azure certified
Markets
United Kingdom
Language
English
Fluently
Ready for
Available
My experience
2020 - 2020
job
Citrix Consultant
Devoteam.
migration of Citrix cloud tenant
Citrix Cloud Services, Azure
2017 - 2018
temp
CITRIX ENGINEER (Senior Systems Analyst)
ABERDEEN ASSET MANAGEMENT.
Duties and responsibilities
• Plan and implement Citrix upgrades and improvements
• Recommending, assisting with designing and implementing improvements to VDI (in conjunction with the wider VDI project)
• Support on developing of the right and appropriate documentation at both business and technical level
• Assist with identifying, recommending and delivering opportunities for improvement to the VDI project
EXAMPLES OF PROJECT INPUT
Identified an unsupported Citrix Profile DFS configuration. There were various File server issues which resulted in new file servers being created in the three main global regions (APAC, AMRS, EMEA). I was responsible for migrating data from old to new servers in AMRS and EMEA regions and then implementing a new DFS configuration. This was also tested before it was implemented (scripted). I created documentation and illustrations to demonstrate the revised configuration
Planned the upgrade of the existing XenDesktop 7.9 site to Xendesktop 7.15 LTSR. This included a run book and diagram to demonstrate that process. This was put on hold pending a prerequisite to present disk space so that we can backup databases pre upgrade.
VDI reboots. Created a powershell script that reboots production and UAT VDI desktops in batches and in a controlled manner. Tested in DEV, UAT and implemented into production
Put forward the idea of using Igel UDC to replace Citrix Desktop Lock. This lead to the creation of a Work package (Scope of work) to compare Thin client options from multiple vendors
Put forward the idea of using Netscaler NMAS to monitor HDX and Netscaler performance metrics. Also suggested the use of other third party monitoring tools such as ControlUp and EG innovations.
Reviewed Citrix Antivirus policies and submitted details on the contents (exclusions) of these new policies
Planning upgrade and implementation of HDX Adaptive Transport
Planned and implementing App-V load balancing via Citrix Netscaler static proximity load balancing
Put forward options for a print solution which will allow for thin clients to be rolled out
• Plan and implement Citrix upgrades and improvements
• Recommending, assisting with designing and implementing improvements to VDI (in conjunction with the wider VDI project)
• Support on developing of the right and appropriate documentation at both business and technical level
• Assist with identifying, recommending and delivering opportunities for improvement to the VDI project
EXAMPLES OF PROJECT INPUT
Identified an unsupported Citrix Profile DFS configuration. There were various File server issues which resulted in new file servers being created in the three main global regions (APAC, AMRS, EMEA). I was responsible for migrating data from old to new servers in AMRS and EMEA regions and then implementing a new DFS configuration. This was also tested before it was implemented (scripted). I created documentation and illustrations to demonstrate the revised configuration
Planned the upgrade of the existing XenDesktop 7.9 site to Xendesktop 7.15 LTSR. This included a run book and diagram to demonstrate that process. This was put on hold pending a prerequisite to present disk space so that we can backup databases pre upgrade.
VDI reboots. Created a powershell script that reboots production and UAT VDI desktops in batches and in a controlled manner. Tested in DEV, UAT and implemented into production
Put forward the idea of using Igel UDC to replace Citrix Desktop Lock. This lead to the creation of a Work package (Scope of work) to compare Thin client options from multiple vendors
Put forward the idea of using Netscaler NMAS to monitor HDX and Netscaler performance metrics. Also suggested the use of other third party monitoring tools such as ControlUp and EG innovations.
Reviewed Citrix Antivirus policies and submitted details on the contents (exclusions) of these new policies
Planning upgrade and implementation of HDX Adaptive Transport
Planned and implementing App-V load balancing via Citrix Netscaler static proximity load balancing
Put forward options for a print solution which will allow for thin clients to be rolled out
Print, PowerShell, It, Analyst, Support, Citrix, Implementation, Backup, Monitoring, App, Server, VDI, Production, Load balancing, NetScaler
2014 - 2017
freelance
Senior Technical Consultant
I-KONIC LTD.
2013 - 2014
freelance
CITRIX IMPLEMENTATION CONSULTANT
VIRTUAL STREAM.
• Project initiation meetings
• Post Sales Technical Consultancy
• Designing the solution for the customer
• Creating online material to include with the build documentation.
• Research into new product features or technologies
• Offering subject matter expertise for Citrix XenApp & XenDesktop clients.
• Implementing the solution
• Providing support to existing customers
• Offering IT support to various clients when required.
• Offering on-site XenDesktop support for clients when required
Project Examples
A large Subsea engineering, construction and services client
The client required a new XenApp 7 environment to be built to replace an aging XenApp 6.5 farm. I was responsible for building the new Citrix site and producing build documentation to explain the technology used. Changes to the environment were documented via a change control process and actioned after a weekly change meeting.
Oil Sector client (Aberdeen)
The client required an upgrade to their XenApp farm. I designed and implemented a new XenApp (On Demand Apps) solution. This included the use of NetScaler Access Gateway for secure external access.
Oil Sector Client (Edinburgh)
I established a sales lead with an oil sector client based in Edinburgh, which resulted in me implementing their new XenApp 7.1 environment. This implementation included the integration on App-V.
Oil and Gas client
There was an occasional requirement for me to perform on site support duties for a new XenDesktop 7 environment that the client had recently implanted. This was for a well-known Danish Oil and Gas sector client. The support was required for holiday cover for their internal Citrix SME
• Post Sales Technical Consultancy
• Designing the solution for the customer
• Creating online material to include with the build documentation.
• Research into new product features or technologies
• Offering subject matter expertise for Citrix XenApp & XenDesktop clients.
• Implementing the solution
• Providing support to existing customers
• Offering IT support to various clients when required.
• Offering on-site XenDesktop support for clients when required
Project Examples
A large Subsea engineering, construction and services client
The client required a new XenApp 7 environment to be built to replace an aging XenApp 6.5 farm. I was responsible for building the new Citrix site and producing build documentation to explain the technology used. Changes to the environment were documented via a change control process and actioned after a weekly change meeting.
Oil Sector client (Aberdeen)
The client required an upgrade to their XenApp farm. I designed and implemented a new XenApp (On Demand Apps) solution. This included the use of NetScaler Access Gateway for secure external access.
Oil Sector Client (Edinburgh)
I established a sales lead with an oil sector client based in Edinburgh, which resulted in me implementing their new XenApp 7.1 environment. This implementation included the integration on App-V.
Oil and Gas client
There was an occasional requirement for me to perform on site support duties for a new XenDesktop 7 environment that the client had recently implanted. This was for a well-known Danish Oil and Gas sector client. The support was required for holiday cover for their internal Citrix SME
It support, Research, Integration, Sales, Engineering, Technology, It, Apps, Support, Citrix, Implementation, App, Oil and Gas, Online, NetScaler, ME
2011 - 2013
freelance
PROFESSIONAL SERVICES CONSULTANT
AVIIT LTD.
• Working in a team to design and build XenApp solutions for new Aviation sector customers
• Research into Citrix CSP and Microsoft SPLA licensing. This helped the company to become an official
• Citrix Service provider and offer Software as a Service solution to their existing and new customers.
• Researching technologies such as App-V, ThinApp and presenting this information to management.
• Installation of new applications and update onto the client s eMan (XenApp) environment.
• Pre Sales Technical engagement with customers (eMan solution)
• Research and costing solutions such as IAAS and Collocated options for the companies eMan solution
to be hosted on
• Project work. Such as the migration of the AVIIT on premise Exchange email server to Office 365. I was involved in the costing and implementation of this
• Registering updates and new application in the eMan software maintenance solution. This resulted in the most up to date aviation technical maintenance manuals being available to customers and helped to validate the client s technical library compliance status.
• Implementing the solution
• Providing support to existing customers
• Offering support for clients when required.
• Helping in Bluebox In-flight Entertainment rollout projects
• Research into Citrix CSP and Microsoft SPLA licensing. This helped the company to become an official
• Citrix Service provider and offer Software as a Service solution to their existing and new customers.
• Researching technologies such as App-V, ThinApp and presenting this information to management.
• Installation of new applications and update onto the client s eMan (XenApp) environment.
• Pre Sales Technical engagement with customers (eMan solution)
• Research and costing solutions such as IAAS and Collocated options for the companies eMan solution
to be hosted on
• Project work. Such as the migration of the AVIIT on premise Exchange email server to Office 365. I was involved in the costing and implementation of this
• Registering updates and new application in the eMan software maintenance solution. This resulted in the most up to date aviation technical maintenance manuals being available to customers and helped to validate the client s technical library compliance status.
• Implementing the solution
• Providing support to existing customers
• Offering support for clients when required.
• Helping in Bluebox In-flight Entertainment rollout projects
Citrix, UP, Server, App, Office, Costing, Software, Presenting, Implementation, Design, Support, Service, Compliance, Sales, Management, Exchange, Research, Office 365
2007 - 2011
job
Systems Analyst
Tullis Russell Papermakers.
Analyst
2006 - 2007
job
IT Assistant
Mackinnon & Clarke.
It
2005 - 2006
job
IT Support Assistant
Castleblair Ltd.
It support, It, Support
2004 - 2005
job
IT Helpdesk Analyst
Pink Roccade.
It, Analyst
2003 - 2004
job
Self Employed
Self Employed.
1999 - 2003
job
Support Analyst
BskyB Systems.
Analyst, Support
My education
Napier University
BSc, Network Computing
BSc, Network Computing
Carnegie College
Hndhncorequivalent, Computing and Information Systems (Minor in Design)
Hndhncorequivalent, Computing and Information Systems (Minor in Design)
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