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Expert
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0
jobs
I work with you to unlock latent value in your business, through lean, continuous improvement and customer experience transformation.
Kevin Baldwin
,
Mansfield, United Kingdom
Experience
Other titles
Skills
I'm offering
I’ve done this in leading blue-chip organisations, their subsidiary business units and on a self-employed consultant basis to Private Equity backed organisations, consistently facilitating a customer experience improvement change culture to reduce cost, generate additional margins, improve customer experience and increase employee engagement.
I do this through playing to the strengths of myself and others, having the gravitas and confidence to influence, inspire and coach at all levels in a company, and creating win-win situations that benefit all stakeholders along end to end customer journeys. I have made a sustainable and positive impact in a variety of sectors, including customer and internally facing field engineering, operational, sales technical, demand planning, policy, fleet management and product development functions.
I do this through playing to the strengths of myself and others, having the gravitas and confidence to influence, inspire and coach at all levels in a company, and creating win-win situations that benefit all stakeholders along end to end customer journeys. I have made a sustainable and positive impact in a variety of sectors, including customer and internally facing field engineering, operational, sales technical, demand planning, policy, fleet management and product development functions.
Markets
United States
(Remote
only)
United Kingdom
Lithuania
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
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Language
English
Fluently
Available
My experience
2019 - ?
job
Director and Partner Consultant
Newgate Business Consulting.
Project Management Practitioner; APM
Lean Master Practitioner; British Quality Foundation
Professional Experience
Co-Founder and Consulting Partner
Newgate Business Consulting - February 2019 - Current
Self-Employed with the agility and flexibility to work individually or as part of a team of Continuous Improvement and Customer
Experience Consultants. Core propositions include Strategy Creation, Cultural Change, Rapid Improvement and Lean and CI
Capability Development.
Lean Master Practitioner; British Quality Foundation
Professional Experience
Co-Founder and Consulting Partner
Newgate Business Consulting - February 2019 - Current
Self-Employed with the agility and flexibility to work individually or as part of a team of Continuous Improvement and Customer
Experience Consultants. Core propositions include Strategy Creation, Cultural Change, Rapid Improvement and Lean and CI
Capability Development.
Project Management, Lean, Consulting, Management, Continuous improvement, Development, Founder
My education
2011
-
2013
Nottingham Business School
MBA, Business Administration
MBA, Business Administration
2002
-
2005
Nottingham Business School
Bachelors, Business Management
Bachelors, Business Management
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