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Network engineer profile specialising in WAN technologies
Ryan Burke
,
Brackley, United Kingdom
Experience
Other titles
Skills
I'm offering
A motivated, responsible and reliable IT professional seeking a network engineer role which will utilise and build upon the customer service, problem solving and technical skills developed in my previous assignments. My previous positions in the IT industry have provided experience of building and configuring systems to various specifications, various short to long term projects, performance issue troubleshooting and (WAN) network support. They have also allowed me to show myself as having an organised approach and the ability to work to SLA's under pressure.
Markets
United Kingdom
Language
German
Good
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2017 - ?
job
Network Engineer III
Elsevier.
● 3rd line support for global WAN
● Lead engineer for network migration for global estate of 40+ offices
● Lead engineer for global DIA rollout
● Project and BAU
● Producing documentation and boilerplate configuration files
● Working predominantly with Cisco (ISR 4K, 2960 and 3850), Palo Alto (3020 and Panorama).
● Lead engineer for network migration for global estate of 40+ offices
● Lead engineer for global DIA rollout
● Project and BAU
● Producing documentation and boilerplate configuration files
● Working predominantly with Cisco (ISR 4K, 2960 and 3850), Palo Alto (3020 and Panorama).
Cisco, Network, Support, WAN
2013 - 2017
job
2nd Line NOC Engineer
Convergence Group.
● Promoted to 2nd line June 2016
● Proactively monitoring 2000+ nodes for outages
● Use of various ticket management systems (predominantly SalesForce and ServiceNow)
● Configuration and testing of customer routers and switches
● Escalation of incidents both internally and with suppliers
● Troubleshooting customer network / security issues
● Executing configuration changes
● Use of Solarwinds network management tools
● Supporting Cisco kit ranging from 800 series (837, 877, 887, 867 and 881), 2800 and 2900 series to ASR 9000 series in our core network. Limited exposure to Nexus hardware and NX-OS
● Experience with: BGP, MPLS, VPN's, VPLS, Cisco ASA, Checkpoint and Fortigate firewalls, Cisco IOS and IOS XR
● I am the NOC representative for the internal compliance team, duties include:
◦ Auditing other departments to assess ISO (9001, 27001) and PSN compliance
◦ Updating and creating NOC processes to ensure ISO and PSN compliance
● Proactively monitoring 2000+ nodes for outages
● Use of various ticket management systems (predominantly SalesForce and ServiceNow)
● Configuration and testing of customer routers and switches
● Escalation of incidents both internally and with suppliers
● Troubleshooting customer network / security issues
● Executing configuration changes
● Use of Solarwinds network management tools
● Supporting Cisco kit ranging from 800 series (837, 877, 887, 867 and 881), 2800 and 2900 series to ASR 9000 series in our core network. Limited exposure to Nexus hardware and NX-OS
● Experience with: BGP, MPLS, VPN's, VPLS, Cisco ASA, Checkpoint and Fortigate firewalls, Cisco IOS and IOS XR
● I am the NOC representative for the internal compliance team, duties include:
◦ Auditing other departments to assess ISO (9001, 27001) and PSN compliance
◦ Updating and creating NOC processes to ensure ISO and PSN compliance
IOS, Salesforce, Cisco, Management, Network, Compliance, Security, Hardware, Testing, Monitoring, ServiceNow, Processes, Solarwinds
1998 - 2013
job
Customer service
B&B Traders.
● Buying in accordance with market demand
● Keeping accounts using MS Excel
● Maintaining online store (inbound/outbound customer enquiries; email and telephone)
● Keeping accounts using MS Excel
● Maintaining online store (inbound/outbound customer enquiries; email and telephone)
Excel, Customer service, Service, Online
My education
n/a
Unspecified, Level 3 (Minor in ICT)
Unspecified, Level 3 (Minor in ICT)
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