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Service Delivery Manager

John Anderson , East Kilbride, United Kingdom


Experience

15 - 24 years

Other titles

Owner / Director Service Delivery Manager Service Delivery Manager Service Delivery Manager Web Manager + 1 more

Skills

Change management Service Delivery Manager ITIL Incident Management Service Management + 4 more

I'm offering

An innovative, results driven and customer focused Service Delivery Manager, with multi-sector experience and a proven record of success; ensuring service continuity, delivering IT transformation, managing teams and implementing bespoke technology solutions. A proficient strategist, ITIL certified, with a deep understanding of business needs and an adept facility to deliver/embed full-cycle projects; capturing and analysing requirements whilst supporting effective communication and 'agile' delivery.
Thrives at the interface between the business and the technical world; changing requirements into technical specifications and explaining constraints and possibilities to all parties. Both a team player and a strong leader, with valuable problem solving and decision making skills and the ability to interact/liaise with external agencies and senior leaders to ensure needs are identified and fully addressed. A 'can do' professional with a dynamic, team focussed ethos: Now seeking a related role/contract where expertise and diverse strengths will bring immediate value.

Markets

United Kingdom

Links for more

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Language

English
Fluently

Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor

Available

Typically available right away

My experience


My education




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