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Senior Programme Director
Shahul Mohamed
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A versatile, solutions-focused and results-driven delivery director with senior programme management expertise,
relationship building prowess and an exceptional track record leading technology transformation projects end to end;
driving change, mitigating risks and realising tangible benefits for top-tier banks and financial services companies
relationship building prowess and an exceptional track record leading technology transformation projects end to end;
driving change, mitigating risks and realising tangible benefits for top-tier banks and financial services companies
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - 2019
job
Delivery Director / Senior Programme Manager
Citibank.
• Hit the ground running as a delivery director and senior programme manager with Virtusa Corporation & Citibank
• Pitched for and won new business worth £2million & realised cost efficiencies of 12%; smashing personal targets
• Turned around a 'frozen' global pre-processing payment programme in just nine months; saving sizeable costs
• Impeccably managed 18+ development and support projects drawing on diverse delivery models/methodologies
such as Agile (Scrum/Kanban) as well as the traditional SDLC waterfall model
• Built, coached and led world-class cross-functional teams in matrix environments across the UK, Ireland and India
• Program managed key payment processing initiatives such as, pre-processing, imaging and workflow, payment
gateways, account services, real-time balance services, AI and data analytics
• Advised on productivity improvement planning, resource optimisation and TOMs; influencing key decision-making
• First contact & senior escalation point for delivery issues within the £multimillion trade & treasury services division
• Prepared statements of work, selected 3rd party vendors, negotiated contracts & agreed/monitored SLA metrics
• Prioritised activities and resources across programme workstreams; maximising ROI to the business and clients
• Reviewed progress/resolved issues to successfully deliver on time/in line with SLAs; eradicating financial penalties
• Tracked business issues & collaborated with diverse teams to implement innovative solutions to complex problems
• Supported a robotic process automation (RPA) project using WorkFusion/Blueprism to reduce manual touch points
• Established relations with Turkey Citibank for addressing their system vulnerability assessment (VA) on their local
payment processing platforms
• Implemented a short change management framework to significantly reduce backlogs & accelerate time to market
• Defined/tracked project roles, responsibilities, deliverables & interdependencies; holding stakeholders to account
• Pitched for and won new business worth £2million & realised cost efficiencies of 12%; smashing personal targets
• Turned around a 'frozen' global pre-processing payment programme in just nine months; saving sizeable costs
• Impeccably managed 18+ development and support projects drawing on diverse delivery models/methodologies
such as Agile (Scrum/Kanban) as well as the traditional SDLC waterfall model
• Built, coached and led world-class cross-functional teams in matrix environments across the UK, Ireland and India
• Program managed key payment processing initiatives such as, pre-processing, imaging and workflow, payment
gateways, account services, real-time balance services, AI and data analytics
• Advised on productivity improvement planning, resource optimisation and TOMs; influencing key decision-making
• First contact & senior escalation point for delivery issues within the £multimillion trade & treasury services division
• Prepared statements of work, selected 3rd party vendors, negotiated contracts & agreed/monitored SLA metrics
• Prioritised activities and resources across programme workstreams; maximising ROI to the business and clients
• Reviewed progress/resolved issues to successfully deliver on time/in line with SLAs; eradicating financial penalties
• Tracked business issues & collaborated with diverse teams to implement innovative solutions to complex problems
• Supported a robotic process automation (RPA) project using WorkFusion/Blueprism to reduce manual touch points
• Established relations with Turkey Citibank for addressing their system vulnerability assessment (VA) on their local
payment processing platforms
• Implemented a short change management framework to significantly reduce backlogs & accelerate time to market
• Defined/tracked project roles, responsibilities, deliverables & interdependencies; holding stakeholders to account
RPA, Manager, LED, Processing, Framework, Contracts, Treasury, Assessment, Workflow, Development, Ai, Support, Change management, ROI, Robotic process automation, Optimization, Kanban, Contracts, Analytics, Management, Automation, Agile, Scrum
2004 - 2016
job
Programme Manager / Engagement Manager
Polaris Consulting & Services Limited.
(Key Clients: Citibank and Broadridge Citynetworks)
• Spearheaded high profile projects with Polaris and won multiple prestigious awards for outstanding performance
• Praised at top-level/promoted repeatedly from project lead to project manager to programme manager (2004-16)
• Led across strategy, planning, budgets, process optimisation, productivity tracking, governance & client relations
• Won a reputation as a flexible and commercially astute leader with technical expertise and a fine eye for detail
• Spearheaded high profile projects with Polaris and won multiple prestigious awards for outstanding performance
• Praised at top-level/promoted repeatedly from project lead to project manager to programme manager (2004-16)
• Led across strategy, planning, budgets, process optimisation, productivity tracking, governance & client relations
• Won a reputation as a flexible and commercially astute leader with technical expertise and a fine eye for detail
Project Manager, Optimization, Detail, LED, Manager
1999 - 2004
job
Senior Software Engineer
Intuitive Objects Private Limited.
India
• Promoted rapidly from programmer to senior software engineer with Intuitive Objects; exceeding expectations
• Led on various IT support and software development projects; driving innovation & delivering exceptional results
• Worked on high-profile roll mill automation projects and designed ERP applications in Web for HCL peripherals
QUALIFICATIONS, PROFESSIONAL TRAINING & PERSONAL DETAILS
Fluent in English and Tamil Nationality: British
• Promoted rapidly from programmer to senior software engineer with Intuitive Objects; exceeding expectations
• Led on various IT support and software development projects; driving innovation & delivering exceptional results
• Worked on high-profile roll mill automation projects and designed ERP applications in Web for HCL peripherals
QUALIFICATIONS, PROFESSIONAL TRAINING & PERSONAL DETAILS
Fluent in English and Tamil Nationality: British
It support, Innovation, Software development, Training, Automation, ERP, It, Support, Development, Software, Web, LED
My education
Bharathidasan University
Masters, Information technology
Masters, Information technology
University of Madras
Bachelors, N/a
Bachelors, N/a
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