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Hands on Project Director and Manager with a broad skills base in digital and software
Sarah Brady
,
Epsom, United Kingdom
Experience
Other titles
Skills
I'm offering
• I am a Programme Manager, Delivery Manager and Senior Project Manager in digital technology, communications and software across many industries.
• I manage and mentor project management teams and optimise profitability and efficiency of delivery processes - while also continuing to actively manage projects, thriving in the detail of delivery.
• I enjoy removing barriers, solving problems, and getting the right things done. I am driven, delivery focussed, hands-on, thorough and detail-oriented.
• I have strong communication and interpersonal skills and am highly adept at managing stakeholder, client, and supplier relationships.
• I am equally comfortable managing a large programme of related work streams, diverse concurrent projects, and complex, large-scale software projects involving business transformation.
• I have a solid grasp of marketing and communication strategies and frequently advise and assist in transforming business digitally.
• I manage and mentor project management teams and optimise profitability and efficiency of delivery processes - while also continuing to actively manage projects, thriving in the detail of delivery.
• I enjoy removing barriers, solving problems, and getting the right things done. I am driven, delivery focussed, hands-on, thorough and detail-oriented.
• I have strong communication and interpersonal skills and am highly adept at managing stakeholder, client, and supplier relationships.
• I am equally comfortable managing a large programme of related work streams, diverse concurrent projects, and complex, large-scale software projects involving business transformation.
• I have a solid grasp of marketing and communication strategies and frequently advise and assist in transforming business digitally.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
French
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2018 - 2018
job
Senior Programme Manager
Dauntless.
In my most recent role I spent a short time with this small but rapidly growing digital agency to provide maternity cover for four days a
week, leading the PM team and overseeing all projects.
In addition, working with the leadership team I managed the planning, client
requirements, and UX stage of their biggest project to date, helping our client to steer a huge business transformation project which would bring much of their day to day customer transactions online. Following this role, I stepped away from career to give attention to family priorities and explore a new creative venture allowing more flexibility and work-life balance.
week, leading the PM team and overseeing all projects.
In addition, working with the leadership team I managed the planning, client
requirements, and UX stage of their biggest project to date, helping our client to steer a huge business transformation project which would bring much of their day to day customer transactions online. Following this role, I stepped away from career to give attention to family priorities and explore a new creative venture allowing more flexibility and work-life balance.
UX, Business transformation, Leadership, Transformation, Work life balance, Planning, Online, Manager
2017 - 2017
job
Senior Digital Project Manager
The&Partnership for Toyota & Lexus UK.
Based on-site at Toyota's UK HQ, I was responsible for the planning, resourcing, and production of all digital elements of Toyota and Lexus's UK communication, marketing, and advertising initiatives - including product launch campaigns, quarterly tactical activities, sponsorships (e.g. Olympics and Paralympics) and partnerships. As part of an integrated full-service creative and media team of circa 30 based within the client's own marketing department, I worked hand in hand with the client team and managed multiple delivery teams (a small team on-site and two London based production hubs). I led the planning and delivery of UK based creative campaigns digitally, and local deployment of global and European campaigns.
During my time with Toyota I introduced smarter working approaches for the local teams, increasing productivity and team satisfaction. I also created structure, tracking and visibility of all workstreams across the media, creative and client teams for the first time, by consolidating all concurrent strands of activity into one tool and devising a manageable solution to plan track and forecast against this for both the team and the client.
During my time with Toyota I introduced smarter working approaches for the local teams, increasing productivity and team satisfaction. I also created structure, tracking and visibility of all workstreams across the media, creative and client teams for the first time, by consolidating all concurrent strands of activity into one tool and devising a manageable solution to plan track and forecast against this for both the team and the client.
Marketing, Advertising, Websites, Project Manager, Deployment, Service, Software, Forecast, Planning, Production, LED, Manager
2011 - 2017
job
Programme Manager
SPIKA.
Past: Delivery Manager and Senior Project Manager
SPIKA is a technology agency focussing on consumer engagement solutions. In my role at SPIKA I was responsible for the success and profitability of all delivery project workstreams while also being very hands-on as a Programme Manager and client lead for our key clients.
I started in this role to take ownership of the global Disney Movie Rewards programme of work which now has over 14m members within the United States alone. SPIKA build and maintain the platform for this global CRM loyalty scheme and so my remit covered
roadmap planning and delivery of new feature development work, support of the existing software, and consultancy to assist our
clients in realising their business objectives.
In my time with SPIKA the scope of business with this client grew hugely, as did my responsibilities which encompassed all delivery
projects company-wide including SPIKA's proprietary consumer engagement platform. This was a hugely diverse role which spanned the minutiae of tech, design and UX details at the project level, right up to supporting the Directors with overall business strategy.
This was also a very technically involved role, I worked closely with the design and technical leads and development teams both within SPIKA and our clients, and also the many third parties we work with. I am frequently the main project driver and communication
hub for all programme partners. This role requires an in-depth understanding of our product solutions and our clients' businesses,
marketing strategies, and internal systems, ensuring that we work in partnership with them and they trust us to represent them in all
forums.
Recent project examples:
- Bacardi-Martini Group Global Consumer Engagement Platform: Set up, roll out and integration of SPIKA's proprietary
consumer engagement platform to power new standardised and centralised brand portfolio and campaign digital activity and consumer data management globally. Established a new service model offering within SPIKA for this account.
- Disney Movies Anywhere: Complex and high pressure project involving both Disney and Apple in the US to launch an
industry changing platform allowing users to watch their purchased Disney movies on any device.
I worked part time in this role so that I could be more involved in the care of my children while they are still young. I took maternity
leave from this role from May 2014-Sept 2015.
2
SPIKA is a technology agency focussing on consumer engagement solutions. In my role at SPIKA I was responsible for the success and profitability of all delivery project workstreams while also being very hands-on as a Programme Manager and client lead for our key clients.
I started in this role to take ownership of the global Disney Movie Rewards programme of work which now has over 14m members within the United States alone. SPIKA build and maintain the platform for this global CRM loyalty scheme and so my remit covered
roadmap planning and delivery of new feature development work, support of the existing software, and consultancy to assist our
clients in realising their business objectives.
In my time with SPIKA the scope of business with this client grew hugely, as did my responsibilities which encompassed all delivery
projects company-wide including SPIKA's proprietary consumer engagement platform. This was a hugely diverse role which spanned the minutiae of tech, design and UX details at the project level, right up to supporting the Directors with overall business strategy.
This was also a very technically involved role, I worked closely with the design and technical leads and development teams both within SPIKA and our clients, and also the many third parties we work with. I am frequently the main project driver and communication
hub for all programme partners. This role requires an in-depth understanding of our product solutions and our clients' businesses,
marketing strategies, and internal systems, ensuring that we work in partnership with them and they trust us to represent them in all
forums.
Recent project examples:
- Bacardi-Martini Group Global Consumer Engagement Platform: Set up, roll out and integration of SPIKA's proprietary
consumer engagement platform to power new standardised and centralised brand portfolio and campaign digital activity and consumer data management globally. Established a new service model offering within SPIKA for this account.
- Disney Movies Anywhere: Complex and high pressure project involving both Disney and Apple in the US to launch an
industry changing platform allowing users to watch their purchased Disney movies on any device.
I worked part time in this role so that I could be more involved in the care of my children while they are still young. I took maternity
leave from this role from May 2014-Sept 2015.
2
Technology, Manager, UP, Power, Planning, Campaign, Feature, Software, Development, Support, Design, Service, Integration, Management, Data management, Project Manager, CRM, UX, Business strategy, Marketing
2008 - 2008
job
Project Director
Boolabus & Betgenius.
In this role I partnered with a former colleague, previously Managing Director at Endemol Games, who had just set up on his own. I
joined him part time for 3 days per week to build the business and deliver best of breed front end live sports betting products within the gaming industry.
As part of the work during my initial term here we delivered ground breaking video streaming integration for Sportingbet's live betting
console and defined the product solution for Betfred's first interactive live betting experience. After a maternity break I then returned to further develop the Boolabus product suite and help shape and drive the business objectives. During this time the company was
acquired by Betgenius. I had a key role integrating our businesses and planning a business strategy and product roadmap to align with plans to rapidly scale the business.
This role was also hugely varied and spanned almost all areas of business from strategic decisions at the highest level and dealing with major operational challenges, right down to handling live support and detailed design and technical issues at an individual project
level.
joined him part time for 3 days per week to build the business and deliver best of breed front end live sports betting products within the gaming industry.
As part of the work during my initial term here we delivered ground breaking video streaming integration for Sportingbet's live betting
console and defined the product solution for Betfred's first interactive live betting experience. After a maternity break I then returned to further develop the Boolabus product suite and help shape and drive the business objectives. During this time the company was
acquired by Betgenius. I had a key role integrating our businesses and planning a business strategy and product roadmap to align with plans to rapidly scale the business.
This role was also hugely varied and spanned almost all areas of business from strategic decisions at the highest level and dealing with major operational challenges, right down to handling live support and detailed design and technical issues at an individual project
level.
Design, Business strategy, Video, Integration, Support, Streaming, UP
2007 - 2008
temp
Interactive Services Manager
Central Office of Information.
I provided programme and project management as well as strategic consultancy services as part of COI's Interactive Services team.
The role involved working closely with central government teams to determine the appropriate strategy and solution for their business
objectives, writing Request for Proposals to fit, and managing the procurement process to select the most suitable delivery agency
from COI's roster of suppliers. Once a supplier was engaged I managed the project on behalf of the client stakeholders to ensure the best quality and value delivery was achieved while also maintaining a care of duty to the supplier. After 14 months I left to work more
closely with delivery teams once again; however I agreed to rejoin for a fixed term at 2 days per week while also working 3 days p/wk
at Boolabus. This role was very diverse, among other projects I was responsible for:
- Ministry of Defence, British Army- management of the content strategy, IA, design, CMS definition and site evaluation
stages plus assistance with the business change for a rebuild of the British Army corporate website site which also unified
circa 30,000 pages of content from 100 disparate divisional websites. http://www.army.mod.uk/
- Dept. of Health, Tobacco Control - management of the broad programme of Smokefree interactive communications
projects covering digital strategic consulting, supplier procurement, website and extranet delivery and evaluation, online
display and search advertising, online media partnerships and interactive TV campaigns. Close collaboration was required with COI's offline departments. I also hired two more managers to work with me on the account as the account grew under my
lead. http://smokefree.nhs.uk/
- Dept. for Environment, Food and Rural Affairs - maintenance of a website for the Defra sponsored Climate Challenge
programme for young people. After a year I then worked with Defra to integrate this site within Directgov's environment and greener living section as part of the transformational government website rationalisation programme.
- The Home Office, Security Industry Authority - strategic consultancy, procurement management and delivery
management of a project to review and evaluate the existing website and determine a new strategy and content structure for a
complete rebuild. http://www.sia.homeoffice.gov.uk
The role involved working closely with central government teams to determine the appropriate strategy and solution for their business
objectives, writing Request for Proposals to fit, and managing the procurement process to select the most suitable delivery agency
from COI's roster of suppliers. Once a supplier was engaged I managed the project on behalf of the client stakeholders to ensure the best quality and value delivery was achieved while also maintaining a care of duty to the supplier. After 14 months I left to work more
closely with delivery teams once again; however I agreed to rejoin for a fixed term at 2 days per week while also working 3 days p/wk
at Boolabus. This role was very diverse, among other projects I was responsible for:
- Ministry of Defence, British Army- management of the content strategy, IA, design, CMS definition and site evaluation
stages plus assistance with the business change for a rebuild of the British Army corporate website site which also unified
circa 30,000 pages of content from 100 disparate divisional websites. http://www.army.mod.uk/
- Dept. of Health, Tobacco Control - management of the broad programme of Smokefree interactive communications
projects covering digital strategic consulting, supplier procurement, website and extranet delivery and evaluation, online
display and search advertising, online media partnerships and interactive TV campaigns. Close collaboration was required with COI's offline departments. I also hired two more managers to work with me on the account as the account grew under my
lead. http://smokefree.nhs.uk/
- Dept. for Environment, Food and Rural Affairs - maintenance of a website for the Defra sponsored Climate Challenge
programme for young people. After a year I then worked with Defra to integrate this site within Directgov's environment and greener living section as part of the transformational government website rationalisation programme.
- The Home Office, Security Industry Authority - strategic consultancy, procurement management and delivery
management of a project to review and evaluate the existing website and determine a new strategy and content structure for a
complete rebuild. http://www.sia.homeoffice.gov.uk
Website, ME, Manager, Online, Http, Search, Office, Content strategy, Health, Security, TV, Design, Content, Management, Procurement, Consulting, CMS, Websites, Advertising, Writing, Project Management
2006 - 2007
job
Project Director
Endemol Games.
As a key founding member of this new Endemol UK division I held both a programme/project management and operational management role creating international live betting applications; poker client interfaces; tutorials; websites and video content. I was responsible for resource sourcing and management; division financial forecasting and reporting, billing and invoice authorisation; line management for another project manager and freelance team with ultimate responsibility for all delivery. I also worked closely with Endemol's legal team to define a new licence revenue business model and associated terms. Highlights included:
- Betfair Poker - managed the production of software to migrate users to the new Betfair Poker client, a new software tutorial,
video content and interviews with pros, and supporting websites including the Betfair Asian Poker Tour.
- Live betting application - scoped and planned the delivery of a next generation licence revenue based live betting
application integrating video, audio and statistical content from multiple 3rd party sources.
- Betfair Poker - managed the production of software to migrate users to the new Betfair Poker client, a new software tutorial,
video content and interviews with pros, and supporting websites including the Betfair Asian Poker Tour.
- Live betting application - scoped and planned the delivery of a next generation licence revenue based live betting
application integrating video, audio and statistical content from multiple 3rd party sources.
Project Management, Video, Video content, Websites, Project Manager, Forecasting, Management, Content, Sourcing, Audio, Software, International, Production, Manager
2005 - 2006
job
Senior Project Manager
Victoria Real.
Managed the delivery of CMS driven website builds, rich media applications, online marketing and CD/DVD production projects for
this Endemol UK owned digital agency specialising in the broadcast, mobile and gaming & gambling industries. Initial contract of four
weeks extended to rolling contract including a period on a consultancy retainer while travelling. Highlights include:
- Ladbrokes Bet In-Play - multinational and industry trend setting live betting service on Ladbrokes.com, met an aggressive
schedule on budget with complex third party integration. Product increased live betting by 150% within the first 6 months.
- Hells Kitchen, ITV - designed, built and hosted a bespoke CMS driven website with high traffic video content within 3 weeks.
Clients: BBC, Channel 4, ITV, Granada, Endemol, Hawkshead TV, Five, Dept. for Skills and Education, Dorling Kindersley Books,
Ladbrokes, Sportingbet, Carmen Media Group, Lighthouse Spain.
this Endemol UK owned digital agency specialising in the broadcast, mobile and gaming & gambling industries. Initial contract of four
weeks extended to rolling contract including a period on a consultancy retainer while travelling. Highlights include:
- Ladbrokes Bet In-Play - multinational and industry trend setting live betting service on Ladbrokes.com, met an aggressive
schedule on budget with complex third party integration. Product increased live betting by 150% within the first 6 months.
- Hells Kitchen, ITV - designed, built and hosted a bespoke CMS driven website with high traffic video content within 3 weeks.
Clients: BBC, Channel 4, ITV, Granada, Endemol, Hawkshead TV, Five, Dept. for Skills and Education, Dorling Kindersley Books,
Ladbrokes, Sportingbet, Carmen Media Group, Lighthouse Spain.
Marketing, Online Marketing, Video, Video content, CMS, Project Manager, Budget, Integration, Content, Website, Service, TV, Production, Online, Manager
2004 - 2004
job
Project Manager
Sapient.
Two fixed term contracts, after which I was offered a permanent role but chose to remain contracting at the time.
- Office of the eEnvoy, eDelivery Team, Jan – March 2004
Successfully managed the roll-out of a new department website for the Healthcare Commission (www.chai.org.uk), built using a bespoke CMS application (DotP) with an extremely tight deadline.
- COLT Telecommunications, March – July 2004
Requested to stay for an additional project – to deliver an online style guide, IA framework and UI toolkit for adoption throughout COLT’s global suite of intranets, extranets and customer facing websites.
- Office of the eEnvoy, eDelivery Team, Jan – March 2004
Successfully managed the roll-out of a new department website for the Healthcare Commission (www.chai.org.uk), built using a bespoke CMS application (DotP) with an extremely tight deadline.
- COLT Telecommunications, March – July 2004
Requested to stay for an additional project – to deliver an online style guide, IA framework and UI toolkit for adoption throughout COLT’s global suite of intranets, extranets and customer facing websites.
Project Manager, Contracts, Manager
2000 - 2000
job
Project Manager
Zentropy Partners.
I was accountable for definition, full lifecycle delivery management and billing for this leading digital agency. Highlight:
- Microsoft - key founding member of the still thriving Microsoft account, we grew the account to £1m + within the first year. I
managed 6 sub domains of the Microsoft.com UK B2B portal and the finances across the entire account. I was nominated for
'Beyond the call of duty' award in Microsoft's agency awards 2003 by my clients.
Clients: Microsoft, George Wimpey & Laing Homes, Fidelity Investments, RBS & NatWest Bank, Unilever, Coca Cola, L'Oréal, Irish
Tourist Board.
- Microsoft - key founding member of the still thriving Microsoft account, we grew the account to £1m + within the first year. I
managed 6 sub domains of the Microsoft.com UK B2B portal and the finances across the entire account. I was nominated for
'Beyond the call of duty' award in Microsoft's agency awards 2003 by my clients.
Clients: Microsoft, George Wimpey & Laing Homes, Fidelity Investments, RBS & NatWest Bank, Unilever, Coca Cola, L'Oréal, Irish
Tourist Board.
Project Manager, B2B, Management, Delivery Management, Portal, Manager
1998 - 1998
job
Account Manager
Williams Digital Media Ltd.
I joined this small but thriving digital agency at the brink of the internet explosion in the summer following my second year in university. I then returned in February having completed my third year of University in France in just one semester. We delivered
innovative and industry leading projects including e-commerce transactional websites, interactive CDs and presentations.
Clients: World Online, Centaur Comms (Creative Review CD), Alexander McQueen, Sony, Cedar Group, Payne's, SweatyBetty.
innovative and industry leading projects including e-commerce transactional websites, interactive CDs and presentations.
Clients: World Online, Centaur Comms (Creative Review CD), Alexander McQueen, Sony, Cedar Group, Payne's, SweatyBetty.
Websites, E-commerce, Account Manager, Internet, Online, Manager
1997 - 1997
job
Account Executive
CKMP Ltd.
Clients: Honda, Harley Davidson, Pfizer Consumer Healthcare, Church & Dwight (Arm & Hammer), Dairygold, Galtee, Paynes.
1995 - 1996
job
Marketing Assistant & Press-Promotions Rep., Retail Sales & Cust. Service
PolyGram Ireland Ltd.
Promoted continuously from reception to running Britannia Ireland (a mail-order music club), then to working in sales and customer
service and then to the marketing, press and promotions department as the label assistant for PolyGram Ireland's large home label
while still just 18. The role involved co-ordinating and scheduling media interviews, dealing with press enquiries, organising and implementing promotional campaigns and servicing all new single and album releases.
service and then to the marketing, press and promotions department as the label assistant for PolyGram Ireland's large home label
while still just 18. The role involved co-ordinating and scheduling media interviews, dealing with press enquiries, organising and implementing promotional campaigns and servicing all new single and album releases.
Marketing, Retail, Sales, Service, Reception, Music
My education
1997
-
2001
Dublin City University
BSc Hons, Applied Computational Linguistics
BSc Hons, Applied Computational Linguistics
1996
-
1997
Institute of Commercial Marketing, Leinster School of Business
Group Diploma, Marketing, Advertising and PR
Group Diploma, Marketing, Advertising and PR
1989
-
1995
Newpark Comprehensive School
Certification, (equivalent to A level), 7 honour grades
Certification, (equivalent to A level), 7 honour grades
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