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Alex Smith - Programme Manager
Alexandra Smith
,
Calver, United Kingdom
Experience
Other titles
Skills
I'm offering
Proven successful Programme Manager.
A resourceful, energetic and personable professional with an ability to adapt to diverse working environments.
Has demonstrated excellent people management, stakeholder and communication skills which coupled with an acute business sense has led to the completion of many successful programmes of work.
Possesses huge amounts of energy and passion to achieve her aims, and those of the people around her.
A resourceful, energetic and personable professional with an ability to adapt to diverse working environments.
Has demonstrated excellent people management, stakeholder and communication skills which coupled with an acute business sense has led to the completion of many successful programmes of work.
Possesses huge amounts of energy and passion to achieve her aims, and those of the people around her.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - ?
job
Programme Manager - Parliamentary Digital Service
unknown.
• Successfully delivered a £10.2m 'Unified Communications' transformation programme for Parliament. Programme encompassed technology, engagement, policy and cultural transformation projects and acted as an enabler for Parliament's strategic priorities.
• Acted as Deputy Director of Software Engineering for a period of 6 months. Turned around a failing department by; successfully creating and agreeing a delivery roadmap that was supported by stakeholders, recruiting and reconfiguring scrum teams to enable delivery of the roadmap and transforming the working culture of the team. Furthermore, improved transparency and governance practices which resulted in senior support being gained.
• Ran the discovery for a £1.2m Dynamics 365 and Power Platforms programme. Achieved sign-off of target operating model and agreement to transition programme into a BAU service.
• Accountable for the management of all risks, issues and dependencies for the above programmes as well as the governance and assurance activities required of a large programme of work (Gateway review, PEN tests etc).
• Strong financial management demonstrated. Adept at planning and managing budgets and business cases.
• Have quickly built relationships with c-suite stakeholders across the organisation to ensure senior management buy-in and successful delivery in a change adverse, high profile environment. Appeared in front of number Parliamentary committees to gain support, agreement and sign-off throughout each programme.
• Able to respond to high levels of challenge in a robust, effective manner whilst keeping great customer service and benefit realisation at the centre of the Programmes.
• Manage a team of 35 specialists across technical, change, communications, management and engineering areas.
• Strong supplier management, procurement and contract change skills evidenced.
• Head of Profession for programme managers across Parliament. Responsible for improving programme management practice and building a community of professionals across the organisation.
• Responsible for the recruitment of all project managers for the Digital Service.
• Acted as Deputy Director of Software Engineering for a period of 6 months. Turned around a failing department by; successfully creating and agreeing a delivery roadmap that was supported by stakeholders, recruiting and reconfiguring scrum teams to enable delivery of the roadmap and transforming the working culture of the team. Furthermore, improved transparency and governance practices which resulted in senior support being gained.
• Ran the discovery for a £1.2m Dynamics 365 and Power Platforms programme. Achieved sign-off of target operating model and agreement to transition programme into a BAU service.
• Accountable for the management of all risks, issues and dependencies for the above programmes as well as the governance and assurance activities required of a large programme of work (Gateway review, PEN tests etc).
• Strong financial management demonstrated. Adept at planning and managing budgets and business cases.
• Have quickly built relationships with c-suite stakeholders across the organisation to ensure senior management buy-in and successful delivery in a change adverse, high profile environment. Appeared in front of number Parliamentary committees to gain support, agreement and sign-off throughout each programme.
• Able to respond to high levels of challenge in a robust, effective manner whilst keeping great customer service and benefit realisation at the centre of the Programmes.
• Manage a team of 35 specialists across technical, change, communications, management and engineering areas.
• Strong supplier management, procurement and contract change skills evidenced.
• Head of Profession for programme managers across Parliament. Responsible for improving programme management practice and building a community of professionals across the organisation.
• Responsible for the recruitment of all project managers for the Digital Service.
Technology, Manager, Power, Business cases, Community, Organization, Software, Transformation, Support, Recruitment, Scrum, Engineering, Service, Dynamics 365, Management, Customer service, Procurement, Software engineering, C
2016 - 2016
job
Digital Programme and Product Manager - Property Detective
unknown.
• Project Management of all company projects from conception and pitch, through to build out and optimization. Managing the daily workflow and delivery of a team of agency and contractor staff, half of whom are overseas.
• Product management: optimising suite of digital products to deliver a seamless user experience through regular testing, iterations and development. Ensured data integrity, optimisation and managing system updates.
• Business development, responsible for the growth and development of existing and new client partnerships. Regular engagement with a wide range of stakeholders including c-suite executives, investors and public sector organisations. Saw a 150% monthly increase in business profitability resulting from new partnerships.
• Analytics lead, using a variety of programmes including Google Analytics, Hubspot, Moz, Inspectlet and Webmaster tools to inform and make core business decisions.
• Product management: optimising suite of digital products to deliver a seamless user experience through regular testing, iterations and development. Ensured data integrity, optimisation and managing system updates.
• Business development, responsible for the growth and development of existing and new client partnerships. Regular engagement with a wide range of stakeholders including c-suite executives, investors and public sector organisations. Saw a 150% monthly increase in business profitability resulting from new partnerships.
• Analytics lead, using a variety of programmes including Google Analytics, Hubspot, Moz, Inspectlet and Webmaster tools to inform and make core business decisions.
Webmaster, Manager, Moz, Google, Public sector, Workflow, Testing, Development, Growth, Hubspot, Business development, Optimization, Analytics, Product Manager, Management, C, Product Management, User Experience, Google analytics, Project Management
2015 - 2016
job
Project Manager - Reading Room
Teenage Cancer Trust and Skoda.
• Account management: key customer contact responsible for growing and maintaining strong profitable relationships with clients. My portfolio included EEF, Teenage Cancer Trust and Skoda.
• Excelled at the new business process, interpreting briefs to develop intelligent digital strategies for clients, writing winning proposals and delivering pitches. Became the top billing PM within 6 months.
• Project managed multi-functional delivery teams across the business.
• Content and social manager consultant. Informed and created content for social media, apps and blogs.
• Excelled at the new business process, interpreting briefs to develop intelligent digital strategies for clients, writing winning proposals and delivering pitches. Became the top billing PM within 6 months.
• Project managed multi-functional delivery teams across the business.
• Content and social manager consultant. Informed and created content for social media, apps and blogs.
Social Media, Writing, Project Manager, Account management, Management, Content, Apps, Blogs, Manager, Winning, Social
2013 - 2014
job
General Manager - Okavango Horse Safaris, Botswana
unknown.
• Fully responsible for 41 staff, 12 guests and 64 horses, as well as running the business. Responsible for day to day operation of the camp including staffing, supply, logistics, guest movements and monthly accounts.
• Business Development/Marketing - developed business plans and in-depth analysis which resulted in a 10% increase in profitability over the 15 months. Built excellent working relationship with global agents
• Stakeholder management - regular dealing with organizations including NGOs and Government Departments around issues such as inspections, camp statistics, employment disputes, changing legislation etc.
• Business Development/Marketing - developed business plans and in-depth analysis which resulted in a 10% increase in profitability over the 15 months. Built excellent working relationship with global agents
• Stakeholder management - regular dealing with organizations including NGOs and Government Departments around issues such as inspections, camp statistics, employment disputes, changing legislation etc.
Marketing, Business development, Stakeholder Management, Management, Statistics, Development, Manager
My education
2010
-
2011
IFS School of Finance
Unspecified, Management
Unspecified, Management
2006
-
2009
Durham University
N/a, Geography
N/a, Geography
2004
-
2005
n/a
Secondary, Geography
Secondary, Geography
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